Snow Leopard (10.6.4) & CS5, Acrobat Pro9 install/update error helpful hints

Question

Thought I would post this to help other folks out that might come across this problem.
OS: Snow Leopard 10.6.4
Macbook mid-2009 model w/4 gb RAM
Adobe Programs to install: CS5 Production Premium and Acrobat Pro 9
Symptoms:
CS5 suite appeared to load fine.  Ran updater and updater said updates failed.  Various programs of CS5 suite would freeze after splash screen.
Acrobat Pro9 would not load properly.  Returned an "Internal Error Occurred" and could not get any further.
After much searching and reading, these are some pretty simple steps to follow:
1. use disk utility in Utilities folder of OSX Applications, click on repair permissions; reboot and try to run updates and software.  If this does not fix the problem, step 2.
2. try "Safe Boot" -- shut down. Then upon pressing power button, when you hear the chime, press/hold the shift key until you see a progress bar.  Try again to open/run programs that were freezing.  This likely won't work but it's a step to try.
3. Create a new User account in OSX 10.6.4 with Admin privileges. (you can search on this for the specific steps if you don't know how, there is an Apple support doc that has the detail).
4. Shut down (or log off) and log in with the new User with admin priveleges.  Try to run the CS5 software that was freezing up.  If it loads/runs fine, then you know that your original user's preferences are corrupted.  Here's where you can get into a lot of time wasted.
5. Relog into OSX using your original User, then -- open Users/username/Library file
6. Then, open up the Preferences file -- you can delete all the Adobe preference files (or simply drag them to your desktop, they will be recreated upon reboot and opening up an Adobe program, you can delete them from desktop later).
7.  Reboot after deleting Adobe preferences (some say com.adobe.xxx) -- try to open/run CS5 programs.  If they run now, you're done.  If you still have
problems, go to step 8.
8. open up User/username(again, this is the original corrupted user)/Library -- this time go into Application Support folder
9. pull out to desktop the Adobe folder (delete this later) -- then reboot, and log back in using original user logon.
10.  open up CS5 programs -- they should run -- if they don't, there is more extensive detective work necessary, but these steps will eliminate a lot of legwork for many.  I wish I had found a step-by-step sooner to take me through these steps.

Answer 1

What did you update?
Disconnect all peripherals from your computer. Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.