Snow Leopard Email Issues -totally lost, need help

I am a fairly new iMac user so please answer with a "dummies" version.
OK, I installed Snow Leopard and have had issues sending email. I have Verizon DSL - who in their ultimate wisdom just made some changes on Sept. 1 and are now blocking port 25. I have a .mac email account that seems to be working ok, but the smtp settings are for .me and I can't change anything because it's all greyed out. I also have several AOL accounts that used to arrive on my mac with no issues, and I could send email from them as well. I now have difficulty sending email and must enter a password every time (annoying to say the least). At first, I thought I had a Verizon problem, so I followed Verizon's instructions and changed the port setting to 527 (or close to it, I don't exactly remember but it was the correct setting specified by Verizon) but after that I couldn't even get my email so I changed it back to port 993. I guess my biggest problem is trying to figure out who screwed up the email - is it Snow Leopard, Is it Verizon, is it AOL???? All I know is I'm at my wits end of what to do and how to do it. I thought about deleting all the accounts and starting over but I don't want to lose all my past messages. If anyone has any suggestions I'll be happy to try something different... please remember baby steps needed here. Thanks ever so much!

Hello, and welcome to the Discussions.
First of all, any place you are observing to see Port 993 is probably the location of the port for the Incoming Server -- 993 would never work for the Outgoing. Are you seeing that at Mail Preferences/Accounts/Advanced?
To adjust the port setting for Outgoing Servers, then in Mail Preferences/Accounts/Account Information click on the arrows beside the name of the SMTP and choose Edit Server List. Once in that window, and if the name of the server is correctly entered, click on the Advanced Tab. Once under that tab, then for the MobileMe account (.mac/.me) choose Use Custom Port, enter 587, and furthermore enter the Username and Password. Do similarly for the Verizon account -- check or not check to use SSL per Verizon's advice. The AOL account will probably work with Use Default Port, and not SSL.
Keep us posted.
Ernie

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I forgot the secret answer to my email and rescue lost please help me

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Alternatives for Help Resetting Security Questions and/or Rescue Mail
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You will lose the entire contents of your iDisk whether or not you migrate to MobileMe as there is no equivalent in iCloud and MobileMe will be terminated at the end of June. You will need to download any data which you don't have on your Mac already.
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Freddy Gingell wrote:
I can't get the image to upload into the discussion...
Take a screenshot or picture of the screen, make sure it is in png (default for a screenshot) or jpeg format. Make sure it is available in a handy place, like on the desktop. Then click the camera icon in the reply message entry window -
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I still think that your best options are (1) revert to what your Mac was running before or (2) bite the bullet and unify your network.
Some questions:
1) You imply that the DSL modem is connected to a hub. If that modem is strictly a modem without any router functionality, unless it has some mojo going there should be a router between that modem and a hub. A hub shouldn't connect directly to a modem unless the modem can distribute multiple IP addresses.
2) I tried to map your network, but you gave just enough information to give me a headache without being able to complete the map.
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Folks
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Model Name: Mac mini
Model Identifier: Macmini1,1
Processor Name: Intel Core Duo
Processor Speed: 1.83 GHz
Number Of Processors: 1
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Copy the Microsoft User Data folder to the new computer's /Home/Documents/ folder. Open Mail and select Import Mailboxes from the File menu. Click the radio button for Entourage and follow instructions. Similarly, you can import contacts into Address Book and, I think, iCal.
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Snow Leopard Email Issues -totally lost, need help

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