Snow Leopard Finder's Get Info fails to show Owner and Group for some files or folders which reside on a Shared Volume, hosted by G5 Server w/ OS 10.4 - why?

Frustrations with file permissions abound, as certain co workers are unable to manually determine their level of permission or who to ask to make changes to files and folders belonging to others. Users of Snow Leopard desktop OS get unhelpful feedback via Finder's Get Info, seeing only the permissions listed for "Everyone" and a statement that "You have custom access". The custom message exists, presumably, because ACL's are employed on the shared volume in an attempt to give managerial control over these volumes to specific users, even if all users can create files and folders on those volumes.
Shared volumes are partitions of an external RAID which are set up as sharepoints on a G5 tower running Server 10.4. Other persons in the office, using machines that are running desktop OS 10.5, can correctly see the assigned Owner and Group permissions (although the "custom access" still shows). This at least lets the 10.5 user know who created a given file or folder, so that they can resolve permissions-restricted issues if they come up (i.e. User A wants to delete file X, but as it was created by User B, A must contact B and have them delete it. In 10.6 it appears that A cannot determine who B is).
I know that ACL's are functioning (enabled on the drive) since we have been making use of ACL-granted write privileges for quite a while (and the custom access seems to be evidence too).
An error I encountered, pertaining to this, is that I used a 10.6 machine to create a working folder, then generated and saved several files in this location. Expected permissions thus would be Owner = me (i.e. the user I was logged in as), R/W, Group = staff, R only, Everyone = R only. However, immediately the permissions shown in Finder / Get Info consisted only of Everyone = R only, with no entry for Owner or Group. Moreover, clicking + to add either an Owner or a Group resulted in error message that I had entered an invalid user or group, even though I typed in correct info (such as trying to add "staff" as a group).

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