Snow Leopard iChat Fundamentally Broken

The situation. We have family in Minnesota (MacBook, hardwired 1.5Mbps), Missouri (iMac, hardwired 1.5Mbps), and Illinois (MacBook, wireless 10 Mbps). Since Christmas we have been ichatting with very few if any problems. All computers were Leopard.
The computers in Missouri and Illinois have been updated to Snow Leopard. Now all connections are essentially unusable. Audio just quits. Picture pixelates. Can't connect sometimes. The problems do not matter if the connection is one to one both Snow Leopard, three way with the one Leopard, or Snow Leopard to Leopard. Even when connection is established and working it degrades or just quits working.
We have tried all of the suggestions in the forums. Limited the ichat bandwidth to 500kbps (and we tried all the others settings also). Playing with Quicktime on the Leopard system. Etc.
It seems to us that iChat in Snow Leopard is fundamentally broken. At no time have we seen better video even with Snow Leopard to Snow Leopard.
Has anyone successfully and reliability used Snow Leopard's iChat to anything else?

Hi,
I also can Video Chat from Snow to Leopard and Screen Share between the two.
Only on Friday evening I was chatting via Video to someone in Lesotho (South Africa) despite their appalling Internet speed.
I have iChat set to not Limit the bandwidth.
My G4 computer still on iChat 4 can also connect to Snow Leopard/iChat users.
I use UPnP in my Sagem 2405 Modem.
iChat 5 reports in the Connection Doctor > Network Status that this device is Port Restricted in the way it does NAT (iChat prefers Full Cone NAT according to iChat Help and the ? mark in Network Status)
We have known for a long time (Since iChat 2) that some routing devices can cause NAT issues for iChat
http://www.ralphjohns.co.uk/page15.html#CertainBuddy
This can be further complicated if you are using two Connection Devices.
I am not saying that the transition was entirely smooth.
I had a few issue at first.
iChat 4 to iChat 5 seemed to work better at first.
Changing the Bandwidth to 500kbps seemed to be a step forward.
I have turned the Mac Firewall On then Off then On and finally Off.
It did seem that I got more success each time.
Although impossible it did seem as if iChat was learning how to do things again.
Currently I am Logged in to AIM on Port 443 with no SSL login.
My GoogleTalk ID is using SSL but other Jabber IDs are not.
Bandwidth, as I have said, is at NONE.
Firewall is currently Off.
Things I also looked at:-
System Preferences > Sharing > Internet Sharing Mine is Off but some say having it On now helps.
System Preferences > Date and Time had to change to my Time Zone which seemed to help (iChat does time code messages/Chats)
Repaired Permissions. Always a good coverall action.
5:09 PM Sunday; September 20, 2009

Similar Messages

  • Snow Leopards iChat, horrible sound

    Hey.
    I've used iChat to webcam with a friend in the US for a while now (im in sweden), without a problem.
    We both now updated to Snow Leopard, and there's a very noticeable drop in audio quality, to the point where its hard to hear what the other person says.
    There's a lot of static noises, it sounds like a distant airplane or something like that.
    Both of us are using ichat through AIM accounts.
    For that reason we're having to use Skype at the moment which we'd rather not.
    Does anyone know how we could fix this?

    Hi,
    The "MotorBoating" a drone/whooshing sort of noise somewhere between a low ceiling fan and an Off Shore Power boat is Audio Feedback.
    Reducing the Bandwidth can help with this sometimes as it can be caused by the iChat Buffering not keeping up between faster and slower Buddies.
    Other steps can involve pointing external Speakers away from the Mic.
    Using a headset.
    Using Ambient Noise Reduction for Internal Mics in the System Preferences > Sound > Input tab for Laptops
    Using an External Mic
    Balancing the sound Output and Input in the two tabs in System Preferencs > Sound
    A headset is the "best" solution.
    An External Mic isolated for any transfered Sound and not in line with External Speakers is next.
    I have my external Speakers pointing away for the Mic.
    My ears can not tell the difference but the Mic can.
    10:37 PM Wednesday; September 16, 2009
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • How can I upgrade to Snow Leopard with a broken cd drive?

    I recently bought the Snow Leopard 10.6.3 cd and was looking forward to the upgrade. I forgot my cd drive is broken. How can I get around this? I tried zipping the file on a friends computer and unzipping on my computer (so I could fit the software on a thumb drive). Not successful. Other ideas?

    If you have Mac or PC which has DVD drive, Remote DVD/CD drive could work.
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    http://support.apple.com/kb/HT2129?viewlocale=en_US

  • Snow Leopard unusable with Broken Pipe messages in the console

    Hello
    Recently, probably after having installed OS X 10.6.8, I noticed that after a while, something within the OS becomes saturated leading to no new processes being able to be started.  All existing programs continue to run and all seems normal except if a running program needs to call another program (e.g., Mail needing to fetch a password from Keychain Access).
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    This is causing me great irritation as everytime I am forced to restart the machine (sometimes by forcing a hard-reboot).
    I would really appreciate any help on this matter.  I would rather not have to completely re-install the OS if I can help it.
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    Oct 29 13:00:12 mbpag /System/Library/CoreServices/ReportCrash[40919]: GetOurLSSessionIDInit(), returned error 0xe2, securitySessionID=0x0 attrs=0 uid=501 euid=501.  cf Radar 5123589.
    Oct 29 13:00:12 mbpag /System/Library/CoreServices/ReportCrash[40919]: LaunchServices: GetOurLSSessionIDInit() returned err #226, securitySessionID == 0x0, vers=10600000 uid=501 euid=501
    Oct 29 13:00:12 mbpag /System/Library/CoreServices/ReportCrash[40920]: SessionGetInfo(0xffffffff) -> Mach 1102
    Oct 29 13:00:12 mbpag /System/Library/CoreServices/ReportCrash[40920]: GetOurLSSessionIDInit(), returned error 0xe2, securitySessionID=0x0 attrs=0 uid=501 euid=501.  cf Radar 5123589.
    Oct 29 13:00:12 mbpag /System/Library/CoreServices/ReportCrash[40920]: LaunchServices: GetOurLSSessionIDInit() returned err #226, securitySessionID == 0x0, vers=10600000 uid=501 euid=501
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    Oct 29 13:00:12 mbpag com.apple.launchd.peruser.501[452] (com.apple.ReportCrash[40919]): Job appears to have crashed: Abort trap
    Oct 29 13:00:13 mbpag com.apple.ReportCrash.Root[40921]: 2011-10-29 13:00:13.015 ReportCrash[40921:2803] Saved crash report for ReportCrash[40919] version ??? (???) to /Library/Logs/DiagnosticReports/ReportCrash_2011-10-29-130012_localhost.crash
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    Oct 29 13:00:13 mbpag /System/Library/Frameworks/QuickLook.framework/Resources/quicklookd.app/Content s/MacOS/quicklookd[40924]: SessionGetInfo(0xffffffff) -> Mach 1102
    Oct 29 13:00:13 mbpag /System/Library/Frameworks/QuickLook.framework/Resources/quicklookd.app/Content s/MacOS/quicklookd[40924]: GetOurLSSessionIDInit(), returned error 0xe2, securitySessionID=0x0 attrs=0 uid=501 euid=501.  cf Radar 5123589.
    Oct 29 13:00:13 mbpag /System/Library/Frameworks/QuickLook.framework/Resources/quicklookd.app/Content s/MacOS/quicklookd[40924]: LaunchServices: GetOurLSSessionIDInit() returned err #226, securitySessionID == 0x0, vers=10600000 uid=501 euid=501
    Oct 29 13:00:13 mbpag com.apple.launchd.peruser.501[452] (com.apple.ReportCrash): Throttling respawn: Will start in 9 seconds
    Oct 29 13:00:13 mbpag com.apple.ReportCrash.Root[40921]: 2011-10-29 13:00:13.426 ReportCrash[40921:2f03] Saved crash report for quicklookd[40918] version ??? (???) to /Library/Logs/DiagnosticReports/quicklookd_2011-10-29-130013_localhost.crash
    Oct 29 13:00:13 mbpag activitymonitord[519]: Request failed: Broken pipe
    Oct 29 13:00:13 mbpag Activity Monitor[497]: Error communicating with activitymonitord - ipcErr = 1
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    Oct 29 13:00:15 mbpag Activity Monitor[497]: Error communicating with activitymonitord - ipcErr = 1
    Oct 29 13:00:17 mbpag /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/pl ugin-container[40931]: SessionGetInfo(0xffffffff) -> Mach 1102
    Oct 29 13:00:17 mbpag /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/pl ugin-container[40931]: GetOurLSSessionIDInit(), returned error 0xe2, securitySessionID=0x0 attrs=0 uid=501 euid=501.  cf Radar 5123589.
    Oct 29 13:00:17 mbpag /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/pl ugin-container[40931]: LaunchServices: GetOurLSSessionIDInit() returned err #226, securitySessionID == 0x0, vers=10600000 uid=501 euid=501
    Oct 29 13:00:17 mbpag activitymonitord[519]: Request failed: Broken pipe

    sangak wrote:
    I was hoping I'd get a magic solution instead of the dreaded OS reinstall.
    That is the magic solution, it gives you a new OS X copy which you immediately update, leaves all your files and programs alone. (unless they have kernel extensions and you need to update those programs)
    It's fast, easy and simple, it's Lion "overwrites" that are a pain because it needs the Internet.
    There is only one person here that spends his time analyzing such under the hood details and usually has to tell you what I'm saying anyway because that's the only way to correct it.
    I'm trying to get you done and out of my way and you back to your life.
    I must say that I am quite disappointed with the kernel failing in this way - it is not really in keeping with the robust/Unix reputation...
    Don't know what the problem is, it is very robust, but hard drives are based on magnetic bits and those bits fail, the best OS in the world can't stand up if the chair it's standing on is kicked out from underneath it.
    OS X only takes 4.5GB, Apple could have incorporates a automatic recovery parttion check upon boot and restored OS X if if didn't boot, but they didn't do that.
    Then when they have to place a recovery partiton like in Lion as they are phasing out the optical drive, they make one get online to get a new copy of OS X.
    How stupid is that?

  • IChat 5.0 - iChat connections got worse since upgrade to Snow Leopard.

    Hi. Me and my significant other chat on a dayli basis, so "Improved" video and audio in Snow Leopard (iChat 5.0) seemed like a golden "Must buy". Since I installed it, she has reported issues with my audio and video. She says it lags to the point where she isn't hearing hear a single word (50% of the time). And the video jumps in quallity every 10 seconds, with bit mistakes. Only good thing was that for the first time... Screen Sharing worked!
    Now I expected that changed codecs in Snow could mean that if she upgraded, aswell, it would work, but no. Now her video seems to have downgraded in quallity, but I still hear her (Apart from horrible volume jumps)
    We've tried the following: Switching to google servers, to realize they didn't support Video. Trying SSL port 443. Turning off and on the feature that let's AOL relay chats, no luck anywhere.
    I have an idea why this is... In Leopard, a router with NAT Type 3 on my end, meant that nothing worked. A connection with NAT Type 2 on my end (I use that the most) meant that video and audio worked, but not screen sharing.
    I don't know what her NAT type is, but at home, (For her) these problems started, but anywhere else... No problems, at all, no matter where I am!
    These clues don't add up for me, and I would love a solution, since Long-Distance relationships are a pain, when I only see her once a month...
    Thanks for reading, hoping for support =) (And yes, I am willing to do anything to my router setting, and tell her what to do)

    Hi Defcom,
    Running /Applications/iChat.app/Contents/MacOS/iChat -errorLogLevel 7 in Terminal shows me that iChat "Sees" the whole of my internet Connection speed.
    This will raise the issue of faster and slower Buddies and the iChat Buffering again.
    Video Buffering means that Audio can not be matched and if the difference is significant then the Audio will get dropped.
    It may be that both ends have to try different iChat Bandwidth settings to get to the point where the video and audio are in sync.
    I would also say that I had to start at 500kbps between my G4 and MacBook Pro (Set at the MacBook Pro end on Snow Leopard) but that it does seem to have "Learned" what it can use.
    9:01 PM Thursday; October 8, 2009

  • Snow Leopard Update Broke 2 Printers (Samsung, Brother)

    One of the Snow Leopard updates has broken both of my printers. Both are hard-wired network printers that previously worked fine.
    1. Brother HL-5250DN B/W laser
    - When I print HTML pages, the page background color defaults to black, so I get a solid black page with graphics stuck in. I first noticed this in Safari; changing the "print backgrounds" setting doesn't fix the problem. I then saved a page (www.apple.com) to HTML source and tried printing it from other apps. Firefox & Text Edit both had the same problem. MS Word (Office 2004) did not.
    - If I create a PDF file from a web page in Safari, then print it using Preview, the problem occurs. If I print it using Photoshop Elements, it prints correctly.
    Note that images LOOK fine. The all-black background only occurs when printing.
    2. Samsung CLX-3170 Color Laser
    No matter what I try to print, I always get the same error: "couldn't create rgb colorspace". I have searched both these forums and the web and can't even find a description of what might be causing this (although may Mac owners seem to be having variations of the problem).
    3. Troubleshooting -- What I have tried (systematically, multiple times)
    - Re-installed latest printer drivers from Manufacturer's sites
    - Installed Gutenprint 2.4 CUPs drivers
    - Repaired permissions
    - Reset the Print subsystem and re-installed all printers
    - Tried different printer drivers where available (the Brother has a BR-script driver)
    - Run OS X software update
    - Restarted my system
    - Removed printer-related items from Logon
    - Reset Safari
    - Run Onyx and cleaned all caches and nearly everything else
    4. I have an iMac G5 running 10.5.8. It prints all of the above to both printers with no problems.
    At this point I'm starting to wonder how well Windows 7 might run on my iMac... (only half kidding).
    I've wasted hours on this problem. I hope that someone at Apple has a solution.
    Steve D.

    sdennett wrote:
    One of the Snow Leopard updates has broken both of my printers. Both are hard-wired network printers that previously worked fine.
    1. Brother HL-5250DN B/W laser
    If you are using the Brother driver, have you tried using the Generic PostScript PPD as a workaround?
    2. Samsung CLX-3170 Color Laser
    No matter what I try to print, I always get the same error: "couldn't create rgb colorspace". I have searched both these forums and the web and can't even find a description of what might be causing this (although may Mac owners seem to be having variations of the problem).
    3. Troubleshooting -- What I have tried (systematically, multiple times)
    - Re-installed latest printer drivers from Manufacturer's sites
    - Installed Gutenprint 2.4 CUPs drivers
    Which driver are you using when adding the printer? Have you tried the other one? Samsung has SL drivers for this model, so you shouldn't have to use the Gutenprint driver.
    I hope that someone at Apple has a solution.
    Apple doesn't write the drivers, so if using the Generic PostScript PPD or switching drivers doesn't work, you might have better luck contacting Brother and Samsung.

  • Not impressed with Snow Leopard

    i upgraded to Snow Leopard, thinking it would make my computer run more efficiently, and expecting some of the problems with programs that were present in Leopard to be resolved (this was promised in the description of the upgrade on the apple website). Unfortunately, I almost want to revert back to Leopard, as Snow Leopard appears to have done more harm than good for my system.
    The computer actually seems to be running more slowly, and programs take up more power than before, so the battery dies faster and takes longer to charge fully. Also, before Snow Leopard, iChat had been crashing occasionally when video chatting in full screen mode, but now it barely works at all! I have to try several times to start a video conference, and even then it crashes more often than it ever did before.
    My browser runs less efficiently as well, and Safari frequently quits altogether, which is very frustrating. I am not sure what was improved in this upgrade, but I think there might still be a great deal of work to be done here, and that perhaps Snow Leopard was released too soon.
    I have one of the newer models of Macbook; I bought it last December, so it is not even a year old. This shouldn't have anything to do with the issues I am having with Snow Leopard.
    Is anybody else having these problems, or does anybody know if there is anything I can do? Is there a way to go back to Leopard??
    Thanks!

    The update is only good for Mac's listed in this About the Performance update.
    DALE

  • Snow leo ichat - audio gain VERY LOW !!!

    hi,
    open ichat , start a video conference... open system prefs>sound>input and look at the audio gain .... no matter how high you can set the audio gain ichat keeps lowering it down so much that snow leopard ichat is a BIG STEP BACKWARD IN TERM OF AUDIO QUALITY..... i can no longer contact my parents and talk with them .... the sound is TOO LOW
    PS: i'm using the integrated cam of the apple led display
    apple come on correct this (and the wifi adhoc network lost capability also)
    Message was edited by: olivier hericord

    See also this thread
    http://discussions.apple.com/thread.jspa?threadID=2129454
    9:11 PM Tuesday; February 23, 2010
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • Ichat no longer works with snow leopard

    i recently installed Snow Leopard on my macbook pro and ever since, when I try to open iChat, a window opens and says "You can't use this version of the application iChat with this version of Mac OS X. You have iChat 4.0.8. I thought that the new version would have installed with Snow Leopard. What do I need to do?

    Hi,
    Go to the Applications folder.
    Do you have two versions of iChat in there ?
    If so, Click on to Highlight it.
    Use the Apple Key (CMD) and I key together (Get Info)
    In the panel that pops up what version number is it ?
    What is the version number of the other one ?
    If one is iChat 5 and one is iChat 4, drag the current iCon for iChat Off the DOCK and let go. (Puff of Smoke animation)
    Drag the iChat 5 icon to the DOCK (It does not move the App just links to it.)
    If you only have iChat 4 then post back and let us know as there will be more steps.
    Please note the time of my post as I may not reply for some time.
    10:31 PM Monday; September 7, 2009
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • IChat Inline Images No Longer Working After a Fresh Install of Snow Leopard

    My roommate and I share the same computer network and iChat through Bonjour. This is mostly for us to drop data to each other as we both work - urls, images, etc. He upgraded to Snow Leopard as a completely fresh upgrade and reinstalled his existing software with no new software added. As soon as he upgraded, he could no longer receive inline images from me, and he has to go into the file transfer window to see the images. I can see inline images from him with no problems. I can't upgrade to Snow Leopard at this time. How do we fix his image problem?

    I have not set my Snow Leopard computer to Not Start Up iChat if it is Quit (unstarted on computer start up) when someone IMs me. (Off line Messaging.)
    I get sent a File when I am Off line on a Sunday if I miss a particular group chat on Saturdays.
    I never seem to get a Chat started as this Group Chat has finished.
    The Last Group chat I was in though does pop up as per my Setting for Saved Transcripts.
    It is a File not a pic.
    It is not "in a Chat" either.
    I am not sure how close my situation is to what you describe as to Closed Windows for the Bonjour Buddy list or other factors (there is no Off Line Messaging for Bonjour but the Buddy List Window can be closed)
    I regard it a a partial replication.
    It may give clues.
    7:59 PM Sunday; September 27, 2009
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • ISight in not working in Photo Booth, iChat, and VMWare with Snow Leopard

    System Info
    Model Name: iMac
    Model Identifier: iMac8,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.8 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 6 MB
    Memory: 4 GB
    Bus Speed: 1.07 GHz
    Boot ROM Version: IM81.00C1.B00
    SMC Version (system): 1.30f1
    OS Version 10.6.1
    Symptoms
    iSight is not working, a blank screen is shown in the following Apps / VM
    1. Photo Booth
    2. iChat
    Visible to VM app, but unable to connect in Windows XP running on VMWare
    It is however viewable in Skype preference Video tab
    Visible in System Profiler under USB
    Following actions taken for troubleshooting
    SMC reset - by unplugging all cables over couples minutes, as well as CommandOption+PR key at boot time
    Repairing Permission on the Macintosh HD drive, rebooted after and didn't work
    Not user account specific, tried different account and the same problem persists

    Welcome to Discussions, Stanley Chung
    Sorry you are still having problems even after trying the good suggestions from Ralph and Boomer.
    I did not see specifically from your posts that your iSight worked before upgrading to Snow Leopard, but I am inferring from your topic's title that it did. If your iMac came with Snow Leopard installed, please post and tell us whether you erased the disk and reinstalled all your iMac's software before you started using it. If you upgraded your iMac to Snow Leopard, consider the following.
    (1) Until you get iSight working, do all your testing while no peripherals other than keyboard/mouse are attached to your iMac. To eliminate all possibility of any conflict external to your Mac, be sure you also disconnect any wireless devices (iPod, printer, etc) connected to your system.
    (2) If you still have problems with all you have tried, it seems to me that you must have a software issue. You might try uninstalling Skype and VMWare and testing again to see if those installations are causing a conflict.
    (3) Check the support sites for all of your third party software to be sure there are no known Snow Leopard issues and that you are using the latest compatible versions.
    (4) If the problem still exists and you have not already tried this, reinstall Snow Leopard, repairing permissions immediately before and after the reinstall.
    (5) If your problem remains and System Profiler still shows your inbuilt iSight as a USB device, I suggest you backup all important files, erase your disk, reinstall all Apple software, and test to see if iSight works properly. Once it does, you can install any necessary peripherals and third-party apps one-at-a-time, testing after each addition to see if one of them is causing problems.
    EZ Jim
    MacBook Pro (13 inch, Mid 2009) 2.26GHz w/Mac OS X (10.6.1)  G5 DP 1.8GHz w/Mac OS X (10.5.8) 
    G4 PowerBook 1.67GHz (10.4.11)  iBookSE 366MHz (10.3.9)  LED Cinema Display  External iSight

  • Can't Star iChat Service after update to Snow Leopard Server

    We had installed Mac OS X Server on a Mac Pro, and we had the iChat Service working in the organization; but when we update to the Snow Leopard Server we can't start the iChat service again. In the Server Admin app, on the iChat node in the Overview I have this:
    iChat Service is: Stopped
    Start time: not available
    Domain: not available
    Client connections: not available
    With the update if I choose the iChat service node, I can't see the Start iChat button.
    Can somebody help?
    Thanks a lot.

    Please try here http://discussions.apple.com/forum.jspa?forumID=1352
    OS X Server Snow Leopard > Chat and other items.
    8:40 PM Monday; January 4, 2010
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • Save for Web in Snow Leopard seems broken

    Whenever I try to Save For Web in Illustrator CS4 under Snow Leopard, all I get is a black square.
    Curious to see if anyone else has this problem. (I'm also curious--if this is indeed a problem witih Illustrator--to see if Adobe plans on fixing this problem before 2012.)

    I notice that the same feature is also broken in Photoshop.
    I'd be happy to find out that I've done something wrong...but I'm not sure at the moment what that would be.

  • Major issues with ICHAT in Snow Leopard

    I upgraded my computer to Snow Leopard just recently. Had issues got them fixed and now have worse issues. I could use my iChat yesterday and now all of a sudden when I try to sign in it says I don't have any accounts set up in iChat. When I try to go set it up and hit the + key to add my account it does not let me. Yesterday when I tried to screen share with my boss. It kept closing iChat and said unexpected error. I'd hit reopen and try it again and iChat would log me out. Now I cannot even get on iChat or setup my account. Please help

    Hi,
    Since you set up iChat and possibly the Mac User account you are logged in with have you enabled Parental Controls - either in the Mac User Account or with the same iChat Details in a Test/Second Mac User Account ?
    8:43 PM Sunday; December 20, 2009
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • I bought a new router - Netgear WNR3500L. I had a dlink. The problem is now my iChat window keeps quitting. I have a G5, running Snow Leopard.

    I bought a new router - Netgear WNR3500L. I had a dlink. The problem is now when I click to open iChat, I don't see any of my Buddies in the window and shortly thereafter, my iChat quits. I have a G5, running Snow Leopard.  My firewall is off.  I'm not savvy to how the settings should be. Help please!

    Try logging on to AIM on port 443 rather than port 5190.
    Go to IChat in the menu bar > Preferences > Accounts.
    Log out of AIM and then use the Server Settings tab
    Set the port to 443(press return/enter(you might have to tick and untick SSL for 443 to stick)).
    Log back in again.
    And turn your Mac's firewll on and add iChat.

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