Snow Leopard MAIL SMTP problem...

Hi,
I have a friend using Snow Leopard MAIL. And he reported to me that all of his outbound emails were (all of a sudden??) being bounced back from his ISP (Hargray.com)
I was able to determine that the problem lies in the SMTP protocol bering issued forth by his iMac/Mail.
Using WireShark I can see that the EHLO being sent out is similar to:
EHLO ricks-printer-2/.001/
By comparison what comes out of my machine is:
EHLO [192.168.0.111]
I have already modfied his HOSTNAME in the /etc/hostconfig file but his EHLO computer name persists!
I have NO IDEA where its getting this 'ricks-printer-2' from nor why the SMTP process attaches the even worse junk on then of that.
The ISP comes back with  "EHLO ricks-printer-2/.001/  Bad MIME TYPE"
I've scoured the web for solutions and REALLY thought the fixing up his HOSTNAME would do the trick, but no joy. {It did make the COMPUTER NAME in a terminal session prompt come out correctly though....}
Any ideas?
thanks,
tob

I'm having the exact same issue. I've spent hours rebuilding mailboxes, passwords, and keys. I can often go days before the mail will actually be seen in these offline boxes. Apple - we need this fixed!

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