Snow Leopard running very slow after Apple security update 10-05
I installed the security update that came out Tuesday 8/24. After restarting I noticed that both my browsers (Safari 5.1 and Firefox 3.8) were running so slow they would time out before loading a webpage. Also my VLC media player was very slow to start streaming audio.
I think there's something wrong with my iMac 2.8 Ghz (Model 8,1) related to the security update. This is the first problem I've had with the in months. I had to post this note using a PC.
Help!
After restarting the iMac, everything is running as fast as usual. It must have needed an extra shut down and start up.
Similar Messages
-
Snow Leopard running very slow
I am running Snow Leopard and my MacBook is running much slower now then when I first installed Snow Leopard. It was very fast, now very slow. Apps are slow to respond or the don't respond at all. I have repaired permissions which helped very little and only temporary.
I have 4GB DDR2 ram. PDF files are now extremely slow to open in Preview and Safari is very laggy. I am using Firefox now as it runs fast. I tried Adobe Reader but that was just as bad and hogged CPU and memory. I completely uninstalled and removed Adobe from my MacBook.
I know a few others with Mac's with the same problem of a very slow Mac. Some have MacBook Pro's or Imac's 1 friend is using a Mac Pro and has noticed the how slow and laggy Snow Leopard has become.
I have scanned for viruses and found none.See:
Mac Maintenance Quick Assist,
Mac OS X speed FAQ,
Speeding up Macs,
Macintosh OS X Routine Maintenance
Essential Mac Maintenance: Get set up,
Essential Mac Maintenance: Rev up your routines,
Maintaining OS X, and
Myths of required versus not required maintenance for Mac OS X. -
Mac mini running very slow after downloading yosemite
Why is my mac mini (mid 2011) 2.5GHz Intel Core i5 now running very slow in all aspects after upgrading to OS X yosemite 10.10.1?
Here is a recent EtreCheck Report
Problem description:
Mac mini running very slow after upgrading to yosemite
EtreCheck version: 2.1.6 (109)
Report generated January 21, 2015 at 2:56:48 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
Mac mini (Mid 2011) (Technical Specifications)
Mac mini - model: Macmini5,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6630M - VRAM: 256 MB
Cinema HD 1920 x 1200
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 15 days 18:52:31
Disk Information: ℹ️
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (235.76 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Computer, Inc. Apple Cinema HD Display
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Primax Electronics Apple Optical USB Mouse
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.rcd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
[killed] com.apple.warmd_agent.plist
[killed] com.apple.xpc.loginitemregisterd.plist
15 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
16 processes killed due to memory pressure
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
CDSBupd Application (/Applications/ConceptDraw Office 2/Solution Browser.app/Contents/MacOS/CDSBupd.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Support]
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
GoPro [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
27% mds
12% WindowServer
1% discoveryd
1% Microsoft Word
1% Mail
Top Processes by Memory: ℹ️
253 MB discoveryd
64 MB Mail
52 MB Safari
43 MB iTunes
43 MB Preview
Virtual Memory Information: ℹ️
42 MB Free RAM
768 MB Active RAM
744 MB Inactive RAM
993 MB Wired RAM
104.37 GB Page-ins
4.15 GB Page-outsMore memory will help:
4.15 GB Page-outs
16 processes killed due to memory pressure
15 processes killed due to memory pressure -
My IMac 2009 with snow Leopard is very slow. What can I do ? I'm french
My IMac 2009 with snow Leopard is very slow. What can I do ? I'm french
Patjan73 wrote:
My IMac 2009 with snow Leopard is very slow. What can I do ? I'm french
The first two things I recommend is boot from your installer dvd or external bootable drive and repair/verify your drives with Disk Utility (not repair permissions) and do a smc and pram reset.
Also make sure you have at least 20GB to 25GB free space on your boot volume for OS operations. -
My mind 2014 macbook pro keeps freezing and is very slow after the yosemite update
HI my macbook 2014 model keeps freezing and it is very slow after i had updated it to yosemite
Why don't you try these: ( might or might not help, but it's worth a try )
See what you have loading on your login items.
Open up activity momitor, under All Procesess, see what's using most of your CPU resources (%).
Hightlight the one using the highest % on the CPU then click on quit process and see if that works.
Once you're done with that, go to Disk Utility and do a verify disk. After that, do a verify disk permission and repair if needed.
See if that helps you. -
I am running very slowly after upgrading to ver 10.9.1 on my macbook pro. Can anyone help me to solve this problem. I am including the results from running Etresoft.
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:53:49
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (200.83 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Western Digital My Passport 071A 1 TB
EFI (disk1s1) <not mounted>: 209.7 MB
Backup (disk1s2) /Volumes/Backup: 999.83 GB (622.71 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.kodak.aio.kcpconnector.plist
[loaded] com.leapfrog.connect.shell.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.sonos.smbbump.plist
Launch Agents:
[loaded] com.kodak.BonjourAgent.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.google.keystone.agent.plist
[loaded] com.kodak.KODAK AiO Firmware Updater.plist
[loaded] com.kodak.KODAK AiO Software Updater.plist
[loaded] com.kodak.StatisticCollection.plist
[loaded] com.spotify.webhelper.plist
[loaded] uk.co.markallan.clamxav.freshclam.plist
User Login Items:
Monitor
ScanSnap Manager
Evernote
Dropbox
AdobeResourceSynchronizer
3rd Party Preference Panes:
Flash Player
Growl
Internet Plug-ins::
Flip4Mac WMV Plugin: Version: 2.3.8.1
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.8
AdobePDFViewer: Version: 10.1.8
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
Silverlight: Version: 4.0.51204.0
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User Internet Plug-ins::
Google Earth Web Plug-in: Version: 7.1
Dashlane: Version: Dashlane 1.0.0 - SDK 10.7
Bad Fonts:
None
Old applications:
AiOFirmwareUpdater: Version: 7.7 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app
Install Spotify: Version: 1.0 - SDK 10.5
/Users/jimschindler/Downloads/Install Spotify.app
KODAK AiO Home Center: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Home Center.app
KODAK AiO Scan: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Scan.app
KODAK AiO Software Updater: Version: 7.7 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app
KODAK AiO Uninstall: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Uninstall.app
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Open XML for Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
Registration: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/Registration.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
Spotify: Version: 0.8.4.124.ga3559d86 - SDK 10.5
/Applications/Spotify.app
SyncServicesAgent: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 277.92 GB
Destinations:
Backup [Local] (Last used)
Total size: 931.17 GB
Total number of backups: 85
Oldest backup: 2013-02-13 18:40:47 +0000
Last backup: 2013-12-31 17:59:26 +0000
Size of backup disk: Adequate
Backup size 931.17 GB > (Disk used 277.92 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
29% Mail
3% WindowServer
2% mtmd
1% EtreCheck
0% NETGEARGenieDaemon
Top Processes by Memory:
410 MB mds_stores
238 MB Evernote
229 MB Mail
147 MB iBank
123 MB WindowServer
Virtual Memory Statistics:
3.36 GB Free RAM
2.92 GB Active RAM
621 MB Inactive RAM
1.11 GB Wired RAM
1.67 GB Page-ins
0 B Page-outsThings You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
Help please! Macbook running very slow after Yosemite!
Please help me figure this out. I am a Mac Newbie (inherited a MacBook)
Here are my EtreCheck results:
Problem description:
MB running super slow after yosemite!
EtreCheck version: 2.1.2 (105)
Report generated December 13, 2014 at 10:16:11 PM CST
Hardware Information: ℹ️
MacBook (13-inch, Late 2009) (Verified)
MacBook - model: MacBook6,1
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 21 days 0:27:59
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (183.92 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.webroot.driver.WebrootSecureAnywhere (78 - SDK 10.9) [Support]
/System/Library/Extensions
[not loaded] com.novatelwireless.driver.3G (2.2.8) [Support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) [Support]
[not loaded] com.sierrawireless.driver.SierraSupport (1.4.16) [Support]
[not loaded] com.sierrawireless.driver.SierraSwitch (1.2.4) [Support]
[not loaded] com.sierrawireless.driver.SierraSwitchKicker (1.0.0) [Support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (2.2.8) [Support]
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist [Details]
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.nsurlsessiond.plist [Details]
[failed] com.apple.rcd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist [Details]
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist [Details]
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist [Details]
[failed] com.apple.periodic-monthly.plist [Details]
[failed] com.apple.sandboxd.plist
[failed] com.apple.tccd.system.plist [Details]
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[running] com.webroot.WRMacApp.plist [Support]
[running] com.webroot.WRMacBackNSync.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.sierrawireless.SierraReset.plist [Support]
[not loaded] com.sierrawireless.SWoCTool.plist [Support]
[running] com.webroot.security.mac.plist [Support]
[running] com.webroot.webfilter.mac.plist [Support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Archive Utility UNKNOWN (missing value)
iTunes Application (/Applications/iTunes.app)
Webroot SecureAnywhere Application (/Applications/Webroot SecureAnywhere.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
LogMeIn: Version: 1.0.586 [Support]
npwebroot: Version: 2.0.15 [Support]
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.586 [Support]
OfficeLiveBrowserPlugin: Version: 12.2.0 [Support]
LogMeInSafari64: Version: 1.0.586 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
Password Manager
webfilter
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
45% WSDaemon
5% WindowServer
0% AppleSpell
0% Dock
0% nbagent
Top Processes by Memory: ℹ️
268 MB firefox
75 MB WindowServer
37 MB Finder
32 MB mds
26 MB softwareupdated
Virtual Memory Information: ℹ️
194 MB Free RAM
530 MB Active RAM
205 MB Inactive RAM
485 MB Wired RAM
26.89 GB Page-ins
1.90 GB Page-outs
Diagnostics Information: ℹ️
Dec 13, 2014, 12:20:48 PM plugin-container_2014-12-13-122048_[redacted].crash
Dec 13, 2014, 09:31:05 PM com.apple.RemindersNC_2014-12-13-213105_[redacted].crash
Thanks a million!What about this?
Good brand and a little cheaper:
http://www.newegg.com/Product/Product.aspx?Item=N82E16820148604
Would it be worth the $80 or should I just put it toward a used MBP?
Thanks! -
Please help our macbook pro is running very slow after recent update.
After updating a few months ago our macbook that was faultless before is running very slow,
when typing the beachball spins for ages before it appears ect
didn't do any backups or use time machine so i have no idea what to do.
ThanksEtreCheck version: 2.1.5 (108)
Report generated 1 January 2015 21:26:59 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 5 days 1:26:25
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (411.49 GB free)
Encrypted AES-XTS Unlocked Failed
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Support]
[not loaded] com.leapfrog.codeless.kext (2) [Support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.9.8 - SDK 10.7) [Support]
Problem System Launch Agents: ℹ️
[invalid?] com.VTech.AgentMonitor.plist [Support]
Launch Agents: ℹ️
[running] com.Affinegy.InstaLANa.plist [Support]
[loaded] com.hp.messagecenter.launcher.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.iobit.AMCDaemon.plist [Support]
[loaded] com.leapfrog.connect.authdaemon.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[invalid?] com.iobit.AMCUpdate.plist [Support]
[running] com.leapfrog.connect.monitor.plist [Support]
[loaded] com.spotify.webhelper.plist [Support]
[not loaded] com.user.UninstallAD.plist [Support]
User Login Items: ℹ️
Steam UNKNOWN (missing value)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
MenuTab for Facebook UNKNOWN (missing value)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Spotify UNKNOWN (missing value)
Spotify UNKNOWN (missing value)
Safari Application (/Applications/Safari.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
AmazonMP3DownloaderPlugin101737: Version: Unknown
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Growl [Support]
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
28% softwareupdated
4% WindowServer
2% Safari
0% fontd
0% AppleSpell
Top Processes by Memory: ℹ️
259 MB com.apple.WebKit.WebContent
236 MB loginwindow
107 MB Finder
90 MB ocspd
82 MB softwareupdated
Virtual Memory Information: ℹ️
25 MB Free RAM
1.61 GB Active RAM
1.60 GB Inactive RAM
1.06 GB Wired RAM
1.71 GB Page-ins
1 MB Page-outs -
My MacBook Pro is running very slow after update to Yosemite
My Macbook pro is running extremely slow after updating to Yosemite. What can I do to solve this problem?
EtreCheck version: 2.1.1 (104)
Report generated 8. dec. 2014 kl. 20.05.45 CET
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 4:2:9
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250,06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (195.10 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Support]
User Launch Agents: ℹ️
[running] com.spotify.webhelper.plist [Support]
[invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
User Login Items: ℹ️
iTunesHelper Program (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Program (/Applications/Dropbox.app)
Spotify Program (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 [Support]
ViewRightWebPlayer: Version: 2.3.0.4 [Support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 55 Check version
Safari Extensions: ℹ️
Extensions: No such file or directory
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
13% mds
11% WindowServer
0% fontd
0% AppleSpell
0% Dropbox
Top Processes by Memory: ℹ️
228 MB com.apple.WebKit.WebContent
193 MB Safari
112 MB softwareupdated
107 MB Microsoft Word
94 MB Preview
Virtual Memory Information: ℹ️
617 MB Free RAM
1.82 GB Active RAM
869 MB Inactive RAM
724 MB Wired RAM
2.67 GB Page-ins
74 KB Page-outs
Diagnostics Information: ℹ️
Dec 8, 2014, 04:04:13 PM Self test - passed -
Windows 8 Pro running very slow after upgrade
Hi,
I ve just upgraded to windows 8 Pro (64-bit) from Windows 7 Pro (64-bit) on macbook pro retina 15 but windows 8 is running very slow on my MBP whereas windows 7 was lightning fast. Now in windows 8 i have to wait till my app is active for click and also sometimes the apps take long time to load .. has anyone experienced this kind of problem in windows 8 .. i ve restarted it many times but its not quick as compared to windows 7... bahhhh i was expecting high performace on core i7 2.6 GHz 8 GB RAM machineRemove the installation and start again, it's Wndows, treat it like Windows.
-
Apple Logic Pro Crashing after Apple Security update
Everytime I try to open up a Logic Project in my 3.0 Ghz Mac Pro Logic will not open and just crashes. This started happening after I updated with the new Apple Security update. Most of the Logic Projects were done when I had the 2.5 Ghz Quad. Not sure if it was the Security update or using the intel mac to open older projects.
My current set-up Apple Mac 3.0 Ghz Xeon chip Configuation. 3 gb of memory.
Any help on this would be a great. I have a performance in three weeks and have to get this sorted out before hand so I can master my instrumentals.
SteveI have the Mac Intel 3.0 as well, and it's working pretty well. I do open up Logic tracks that were created on a G5, with only one big problem, all of the program change boxes become checked. Also, the old environments can cause problems.
I notice your profile says you're running system 10.4.6. If so, you should upgrade to at least 10.4.8. Trashing your preferences is also good, as is repairing permissions. 3 Gig of memory should be fine until you go nuts with plugins.
I've upgraded to 10.4.9, but you have to download the combo install from the Apple web site. The incremental upgrades create problems.
After you've upgraded Logic, try opening up a blank Autoload. If that opens, then the program is working, at least that far. You might have to rebuild your Environment from scratch. No fun, but it will eliminate problems from earlier sequences. Good luck. -
Snow Leopard Running Extremely Slow
Hello,
Recently installed Snow Leopard and everything has been running slow from web pages loading to editing and rendering in FCP.
I had no speed issues with Tiger.
I have verified disk permissions and repaired, and everything is still running slow.
Plenty of space left on hard drive.
Please help.
-Eric
Apple iMac 2.16GHz Intel Core 2 Duo (24-inch)See:
Mac Maintenance Quick Assist,
Mac OS X speed FAQ,
Speeding up Macs,
Macintosh OS X Routine Maintenance
Essential Mac Maintenance: Get set up,
Essential Mac Maintenance: Rev up your routines,
Maintaining OS X, and
Myths of required versus not required maintenance for Mac OS X for information. -
Why iTunes is running very slow after v10.6.1 update?
Once i update iTunes to version 10.6.1, it runs very very slow... almost to block OS X.
i wonder if iTunes is rebuilding the music library or what, because this is very unusual in apps or any OS X software.
thanks to all can help me in this question.Hello rcruzb -
I don't have enough information about your situation to really deep-dive with you into a sure fix, but I can at least tell you that I was experiencing similar slowness/freezing in iTunes after updating to 10.6 - and it wasn't fixed in 10.6.1.
I took some steps to isolate my issue, and you might consider taking those same steps (as they might yield a different result for you). Here's what I did to help isolate what caused my issue, along with the inevitable solution I found for me:
- First, if you haven't done it recently, make sure your library is consolidated and organized automatically. You don't HAVE to do this, but it significantly improves performance in iTunes when the library is all in one spot and search indexing isn't spread all over the machine. Open iTunes, click iTunes (in your menubar), Preferences, Advanced, and ensure "Keep iTunes Media folder organized" and "Copy files to iTunes Media folder when adding to library" are both checked. To consolidate and organize your library, you can select File (in your menubar), Library, Organize Library, then ensure that both "Consolidate Files" and "Reorganize files in the folder 'iTunes Media'" are checked (if the latter option is grayed out, it just means it's already setup properly that way). Depending on the size of your library, this can take some time.
- Second, you can attempt to rebuild your iTunes Library. This is a simple process which essentially has you create a new library, then take all the content from the old library and pull it back in. This can remedy issues where the iTunes Library itself is bloated, corrupted, or simply trying to search through some broken threads and taking a long time. Rather than flush all of this out here, I'll refer you to the official Apple support document: http://support.apple.com/kb/HT1451
- Third, and this is what I determined fixed my issue: Turn off iTunes Match and/or Genius Mode. iTunes 10.5 had a known issue where the Genius Mode could become corrupt or would consume massive amounts of RAM, slowing iTunes to a crawl. iTunes Match actually enforces the use of Genius Mode - so I can't tell whether it's one or the other causing the freezing since they run together - so turning off iTunes Match turns off Genius Mode (but not the other way around). If you're using either of these services in iTunes, turn them off and relaunch iTunes. If your situation is anything like mine, you will see a dramatic improvement in the quality and responsiveness of iTunes. If you want to continue using iTunes Match, I'd recommend splitting up your iTunes into two libraries: one for music / iTunes Match / Genius, and one for TV Shows/Podcasts/Movies/Books/iOS syncing. To create a separate library, hold the Option key while clicking the iTunes app in your dock/finder/Launchpad and select "Create New Library". Save it somewhere and be sure to give it a distinctly different name so you don't get confused. Turn iTunes Match on in this new library and let it populate all your music, and use that library for music. When you want other media, hold option again when launching iTunes and say "Choose Library", then select the other.
I hope this helps! It completely, 100% resolved my issues with iTunes 10.6. I know it's not a sure-thing and may not be a universal solution for everyone, but hopefully the steps above at least give you some things to consider that may have resolve or at least narrow down what's happening. Best of luck. -
I updated my mac osx and now my laptop is very slow and the fan is often working.
This is really really slow with canon digital photo professional (3.8.2)
Do u have these problems ?
Snow leopard ***** !Looks like it uses high capacity Compact Flash cards. For that you would need a reader like this:
http://www.amazon.com/SanDisk-SDDRX4-CFR-Sandisk-Extreme-FireWire/product-review s/B000I04WWY/ref=dptop_cm_cr_acrtxt?ie=UTF8&showViewpoints=1
Which is qualified for your Mac OS X version in terms of compatibility. Check with SanDisk if it will work with that. -
IMac 2008 running very slow after Mavericks upgrade
Hi everyone,
I upgraded to Mavericks not long after it was released and my machine has been struggling since. It's very slow for normal everyday computing - and I actually had to stop using certain programs, like Chrome. Chrome would get stuck just trying to load google - and I would get stuck with a spinning beach ball for upwards of 5 minutes. I've switched to Safari and that's helped - but when switching applications, the system still really struggles. It makes multi-tasking very challening.
I downloaded EtreCheck, could anyone help me out to interpret the results? Is there anything I can do to speed things up?
Thanks!
Hardware Information:
iMac (24-inch, Early 2008)
iMac - model: iMac8,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 8800 GS - VRAM: 512 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 5 days 22:46:55
Disk Information:
WDC WD5000AAKS-40YGA1 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (34.07 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Seagate FreeAgent Pro 1 TB
EFI (disk1s1) <not mounted>: 209.7 MB
Time Machine Back Up Drive (disk1s2) /Volumes/Time Machine Back Up Drive: 999.86 GB (266.97 GB free)
Apple, Inc. Keyboard Hub
Apple Inc. iPhone
Apple, Inc Apple Keyboard
Seagate GoFlex Desk Mac 2 TB
EFI (disk3s1) <not mounted>: 209.7 MB
Redundant Backup Storage (Seagate 2TB) (disk3s2) /Volumes/Redundant Backup Storage (Seagate 2TB): 2 TB (1.07 TB free)
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
LaCie d2 quadra (button) 800mbit - 800mbit max
EFI (disk2s1) <not mounted>: 209.7 MB
2 TB Lacie (disk2s2) /Volumes/2 TB Lacie: 2 TB (543.08 GB free)
Thunderbolt Information:
Configuration files:
/etc/hosts - Count: 14
Kernel Extensions:
com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7)
com.squirrels.airparrot.framebuffer (3 - SDK 10.7)
com.Cycling74.driver.Soundflower (1.5.2)
Startup Items:
Aladdin: Path: /Library/StartupItems/Aladdin
HP IO: Path: /Library/StartupItems/HP IO
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
PACESupport: Path: /Library/StartupItems/PACESupport
Parallels: Path: /Library/StartupItems/Parallels
ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.versioncueCS4.plist 3rd-Party support link
[System] com.crashplan.engine.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.vmware.launchd.vmware.plist 3rd-Party support link
[System] PACESupport.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.CS4ServiceManager.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
iTunesHelper
CrashPlan menu bar
HP Scheduler
Internet Plug-ins:
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.4.1 3rd-Party support link
Musicnotes: Version: 1.17.2 3rd-Party support link
OfficeLiveBrowserPlugin: Version: 12.2.0 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.5 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
RealPlayer Plugin: Version: (null) 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.4.0 - SDK 10.0 3rd-Party support link
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 10.1.5 3rd-Party support link
SharePointBrowserPlugin: Version: 14.2.3 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Adobe Version Cue CS4 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Growl 3rd-Party support link
Java 3rd-Party support link
Perian 3rd-Party support link
Old Applications:
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.2.3 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.2.3 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.2.3 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.2.3 - SDK 10.5 3rd-Party support link
My Day: Version: 14.2.3 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.2.3 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.2.3 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.2.3 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.2.3 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.2.3 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.2.3 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.2.3 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.2.3 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.2.3 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.2.3 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.2.3 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.2.3 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Citrix Receiver: Version: 11.4.0 - SDK 10.0 3rd-Party support link
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 433.23 GB
Destinations:
Time Machine Back Up Drive [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 104
Oldest backup: 2012-06-14 10:24:57 +0000
Last backup: 2014-03-09 20:04:02 +0000
Size of backup disk: Too small
Backup size 931.19 GB < (Disk used 433.23 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
56% ReportCrash
3% WindowServer
3% iTunes
2% VDCAssistant
2% CrashPlanService
Top Processes by Memory:
242 MB CrashPlanService
176 MB iTunes
168 MB CalendarAgent
119 MB Finder
57 MB mds_stores
Virtual Memory Information:
265 MB Free RAM
866 MB Active RAM
644 MB Inactive RAM
656 MB Wired RAM
18.06 GB Page-ins
3.13 GB Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
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