Snow Leopard Updates now complete, Macbook Pro will not turn on !!!
Hi, I just updated my 17" Macbook pro with Mac OS/X update yesterday approx. 1Gb to only find the machine won't start up today. Tried with and without a power supply !!!
Can you boot up from the disc that came with your computer? You do not mention that you have tried this method.
Similar Messages
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Help! Installing updates an error occurred now my MacBook Pro will not restart. "Unable to find driver for this platform"
Did you try more than once? If so:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
HT4718 I recently upgrade my OS and now my MacBook Pro will not boot up
I recently upgrade my OS and now my MacBook Pro will not boot up
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
I interrupted a software update and my macbook pro will not boot. I have tried to reboot using the startup disc, I have tried to verify the disc, and repair the disc. It tells me I need to erase and reformat the hard drive then reinstall the operating system. I do not have a back up of all my applications, my garageband music and other things. I also do not have time capsule set up on this machine, but I do have a 2 TB time capsule.
Is there anyway to back up this corrupted drive so I can restore my applications later?There's an old saying. If you don't have a backup disc, then there must be nothing important to backup. That's just lesson #1. Lesson #2 is to never interrupt a software update. Not a good thing.
OK, I'm sure you know this. It just upsets me to read your story, knowing you have a lot of important stuff on your hard drive, and didn't use time machine.
You're pretty much in a bad place. My only hope for you is to boot to your Installation Disc, then using disk utility see if you can save the internal hard drive (by fixing what can be fixed). You might be able to see your user folder and some of your apps. I wouldn't even consider copying the library, because who knows what's been corrupted in there.
Good luck. -
Mid-2009 Macbook Pro will not turn on
Hi Folks,
so my mid-2009 15in Macbook Pro will not turn on. I updated the OS to Mavericks in December 2013. I'm from California, but I recently moved to the Guam/Marianas area where it is more humid and generally around 87 degrees F all day. For the past month my computer has worked fine, albeit I did notice the fan was running a little more than usual. I usually would just put it into sleep mode when I would finish using it (apparently a bad idea based off of reading other posts concerning humidity and, more importantly, heat). One day I finished using it, closed it and the next day went to open it; I could hear the fans start to work, but then it stopped. It hasn't turned on since. You press the power button and nothing happens. I tried all the troubleshooting stuff.
So, my question is this: what do you think is the problem? Moreover, how much do you think it could cost to repair it? My experience with computers suggests to me that it's probably a dead motherboard. I'm wondering if it's worth trying to salvage this thing or if it would be prohibitively expensive. There are no Apple stores in the area to take it in to get advice unfortunately.
Now, I just want to vent a little frustration. I have many apple products, and I've even switched my mother over to an apple computer, but now that I need some very basic support, apple doesn't provide a contact e-mail or a free chat? I think charging someone $19 for 'one time assistance' is ludicrous. I bet if I brought this into an apple store I could at least get some advice, and thus get some idea how I want to proceed with repairs or not. I suppose I'm also rather frustrated that my macbook, which I have been most happy with all these years, breaks because I go somewhere a little more humid and generally warmer? It would appear that the hardware failure is connected to the climate. This makes me skeptical about purchasing another mac if it can't handle a little humidity. (I have not spilled liquids on it, nor have used this computer while transitioning from an air-conditioned/humid location which could potentially cause condensation). I do not think I'm being unreasonable (yes I do think a $2500 computer should not fail after less than 5 years), but if you think I am unreasonable, please enlighten me.
Thanks for any help. I really appreciate it.
KenKen,
the “Important Handling Information” in the little white manual that came in the box with your MacBook Pro states that its operating temperature range is from 50 °F to 95 °F (10 °C to 35 °C), and that its operating range of relative humidity is 5% to 90% (non-condensing). If your corner of the Pacific is outside of these ranges, the manual states that “Failure to follow these handling instructions could result in damage to your MacBook Pro”.
I have no idea what problem your MacBook Pro has; since you’ve tried all of the troubleshooting stuff, you’ll need to somehow get your MacBook Pro to a qualified service facility to diagnose the problem. If the logic board does need to be replaced, it would probably cost hundreds of dollars for a replacement, and you might find that purchasing a replacement used MacBook Pro of the same model to be price-competitive with just replacing your MacBook Pro’s logic board.
If you find Apple’s out-of-warranty policies unacceptable, then your only alternative to venting would be to purchase your next computer from a different company which has out-of-warranty policies more to your taste. -
My MacBook pro will not turn on bought a new charger and it still will not turn on
Then your problem isn't with the charger/adapter. Which model MacBook Pro do you have (e.g., "15-inch Late 2011")?
It's likely that you'd be best served by taking your machine into your local Apple Store or AASP and having the Apple techs run diagnostics. The diagnosis and estimate to repair should be free.
Clinton -
My macbook pro will not turn on and the charger is not lighting up
please help!! my macbook pro will not turn on at all, when i plug in the charger it will not light up at all, it suddenly shut down when i was using it.
Is there any charge left in the battery?
Press the button on the left side, near the front edge. If no green lights appear, battery is flat. And if the power brick ain't workin' (by virtue of its pilot light not glowing), then it will remain flat and the computer will not power up. If this is the case, maybe try with another power brick of similar size and see if it charges.
Else the logic board is toast and pitbull's on the money.
Either case, my gypsy crystal ball forsees a trip to an Apple Store or a Service Provider in your future... -
My macbook pro will not turn on
My Macbook Pro will not turn on. The battery is fully charged. It shut down by itself. Help!
Read here
https://discussions.apple.com/docs/DOC-3046 -
After updating to 10.10.3, now my Macbook Pro 15" (mid-2014) will not stay logged in. I log in after restarting, and it will stay logged in for 3-5 seconds then immediately log off and go back to the login screen. Any help?
By the way, I also updated my Macbook Pro 17" (mid-2009) and it seems to be running fine, though I haven't tried to restart it and log in. I'm afraid I won't be able to get this one to work either if I do.Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
Snow Leopard update makes my MacBook Pro overheat
I have just updated my early 2011 MacBook Pro to Snow Leopard but now when I run the browser the fan runs like crazy, and then the computer overheats, and then the browser hangs and I have to force shutdown to stop the racing of the computer. What is wrong? This is an older computer on an older operating system, so this should not be a new problem, but I cannot find anything in the community history about it. P;ease help!
No one has any idea how I can get it to work again?
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I did a clean install of Snow Leopard and now when I reloaded iWork 09 from my timemachine it will not open anything. any ideas.
iWork '09 is still available from the likes of Amazon.
Your experience is why I never trusted downloaded versions when there's a physical DVD available.
It may be possible to reactivate with your code, but I can't advise you as to how. -
I recently updated to Mavericks, and now my macbook pro will not boot
Last week I updated my summer 2011 mackbook pro to the Mavericks OS, Now all I get when I turn it on is the grey apple logo and the loading wheel.
Ive tried booting in safe mode and it made no difference.
I left it loading for about 2 hours and it managed to boot up, it then took a further 40 minutes to load after I typed in my password but then I couldn't do anything.
Any help or suggestions? do you think if I to the genius bar they would be able to fix it?There's really no telling what's wrong with your machine. A trip to your local Apple Store may be warranted as they have the diagnostic testing equipment to find out if you've a hardware or software problem.
Good luck,
Clinton -
Firmware update problem-- my macbook pro will not start
I think I took my finger off the power button and then put another finger down which turned my macbook pro off when I was installing some kind of firmware update... all I get now is a blank screen but the power button is on and it "feels" like something is going on inside but nothing... can some help? Thanks
I did explain how long to hold down the 'C' key in a previous post. Anyway, you should hold it down until you see the start up screen.
You could have a dirty or even a bad install DVD. If you could try it in another machine that would let you rule that out as a suspect. It's also possible that your DVD drive is damaged or bad. At this point it sounds like a trip to an Apple Store is in order.
Good Luck!! And please post back with your outcome, it might help someone in the same situation.
Edit: Did a little more checking around and found that this may be a common problem as in this other post...
http://discussions.apple.com/thread.jspa?threadID=963645&tstart=330
Could also be related to this...
http://www.retrodata.co.uk/noticeapple_seagatedrives.php
Either way, like I said above it sounds like a service call is in order.
Again, Good Luck! -
MacBook Pro Will Not Turn On. Charger light flashing
Hi there all. I am having a problem with my late 2011 MacBook Pro, and I have tried everything. I was wondering if you might be able to help. I will describe the problem in detail:
This morning when I woke up and went to use my macbook, it said the battery was 50%, even though it was plugged in. I use it like a desktop, plugged in to a monitor and plugged in to power most of the time. I usually allow it to drain the battery every few days. Anyway, I rebooted it, and the battery was still going down. I tried various things, like unplugging it completely etc. I remembered that my friend had this problem last year, with her exact same model macbook, and she came to me, and I was able to fix it. So, I thought if I followed all those steps I would be fine. I reset the SMC and PRAM. At this point the battery was showing at 0% when the OS (mavericks) loaded, and then after a few minutes the computer switched itself off completely and with no warning. The light on the charger was sometimes showing orange but didn't appear to be charging after several hours. The battery indicator was flashing 3 times on the first light then fading. It was not turning on at all now.
So, I decided to do what I did to my friend's macbook to fix it. I unscrewed and removed the back cover, then i carefully unplugged to battery from the motherboard, and left it unplugged for about 20 mins. I also pressed the power button for 5 seconds while it was unplugged. I then plugged it back in, and made sure the plug was correctly seated, put the cover back on, and plugged in the adaptor. to my horror, this did not fix the problem, as it did with friend's MB. Now the light on the charger was flashing from green to orange, and there was a sound like a hard drive spinning, also the status light on the front of the computer was flashing white. So, I opened it up again and plugged in the power adapter to see what it was. Actually, it is the fan. Whenever the light in charger is orange, the fan spins, then when it turns green, the fan stops! This is with the computer completely powered off. I tried removing the RAM and reseating it. I have tried unplugging the battery, and plugging the power adaptor in. It still does the same thing. There no response to the power button at all. I tried a number of different key combinations that I found on various web sites, it will not respond to and key combos with the power button. It seems to just be stuck turning the fan on and off for over an hour now. I will unplug it, so it doesn't cause any further damage.
does anyone know of anything else I can do? I cannot afford to call Apple or have it fixed. Usually, I am able to fix these problems in my own.. But I'm not sure what to do now.
Thanks in advanceCan you borrow a power adapter from someone and try that adapter with your machine? That would, at least, solve the problem or eliminate the power adapter as the problem.
If you have an Apple Store nearby, you should be able to get a free test and estimate for repair. It may be something simple, it may be something more complex. But if changing the adapter doesn't work, that's what I would recommend. If it is the adapter you're just going to need to buy a new one - and if you must do that make certain that you order a GENUINE Apple adapter.
Good luck,
Clinton
MacBook Pro (15-inch Late 2011), OS X 10.??, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display -
My brand new Macbook Pro will not turn on even though it says it is charged
I just got my Macbook Pro 2 days ago. It was working just fine yesterday but now it willl not turn on. I plugged it in and the green light is lit up but it will still not turn on. Help!
I suggest you take it in for repair/replacement.
Barry
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