Snow Leopard-UpToDate---WTH!

I just tried the UpToDate enrollment program and it comes up flagged as incorrect serial number.
Yet, when I enter the same info to check my warranty status, it comes up fine with my serial number.
Aren't these systems integrated? It's definitely registered or the warranty info wouldn't show.

There have been issues with the Up-to-Date program servers lately. For a while, the update could not be added to the cart at all.
Worst case scenario, print out the pdf, fill it out, and snail-mail it in.

Similar Messages

Snow leopard uptodate link terminates at empty shopping cart

Hi,
I purchased the macbook pro on 6/9/2009, and am using the apple online store link http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/9784001/wo/mA6AA eZV33RP2QMu99OJC2y73GJ/1.) from http://www.apple.com/macosx/uptodate/ to register for my snow leopard $9.95 upgrade when it is available.
The problem I'm running into is that after I entered my serial # and the qualified system is shown with a 'continue' button, clicking on it takes me to the empty shopping cart instead of registering me for the upgrade, and there's nothing to indicate what to do next other than 'continue shopping'. I am not sure what to do next to properly register for the snow leopard upgrade online.
Any help is appreciated.
Thanks,
Michael

AppleDifferent wrote:
Having this as my first MAC, and the nirvana that is advertised with this platform, *+I am a bit discouraged that the only solution the on-line chat people have for me is to download a form and fax it in.+* Can a company that builds the hardware, operating system, browser, and web site not get them all to work together to place a simple operating system upgrade order?
For the bolded:
Those of us here are simply users. Only a small handful of folks on these boards work for Apple, but they volunteer time here just like the rest of us. The problem you're having can only be resolved by folks on the inside, which is why you need to pursue other options for getting your upgrade pricing honored.
I suspect there's an overload on one of the servers which is causing the issue.
~Lyssa

Beeps in macbook after installing snow leopard

Hello, first, sorry for my english, last Friday I got snow leopard uptodate, after successfully install, the system may be restart, and then the screen goes black emitting several beeps.
if I turn the computer off and on again, snow leopard boot properly installed. I tried to reinstall it twice and both times gave me the same error.
10 days ago I expanded the macbook to 4gb ram.
Thank you very much

I agree with Jay, it sounds like a RAM problem. Exactly how many beeps are there? Here is Apple's article about startup beeps:
http://support.apple.com/kb/HT1547
Also in Spanish:
http://support.apple.com/kb/HT1547?viewlocale=es_ES
I would try to put the old RAM in and see if you have the same problem. If not, then you have bad RAM whether or not you're plugged in to electricity.
-Doug

When I go to whatismybrowser it says I am not uptodate but when I check updates it says I am I have snow leopard. but I cant open certain things on sites I use daily where others can see the missing items and photos what can I do

I know you can not update Safari only with Snowleopard but the photos on sites I uses daily just have ? in them but all other users are able to see without issues

You install the Firefox web browser
https://www.mozilla.org/en-US/firefox/fx/#desktop
Believe it or not, Apple is still issuing updates for Snow Leopard, it's true that Safari isn't version 6 like it is on later OS X versions, but it's still recieving security updates as Snow Leopard still has more that 25% of the OS X version market share still. It's just Apple doesn't announce the Snow Leopard updates past 10.6.8, which we are currently stuck at, so that website doesn't know.
So that website isn't entirely correct, and neither are they correct about Java 6, Oracle and Apple are still issuing fixes and Apple maintains Java 6 for Snow Leopard users.
See the chart here
OS X 10.4/10.5 need to upgrade, 10.6.8 ok still
If you want more privacy and security with Firefox (like mine is in the picture above) then see this link
Maintain some level of privacy/cookie tracking
Harden your Mac against malware attacks
Also make a bootable clones, you can run Snow Leopard forever as it's easy to just boot from the clone, erase and reverse clone everything back on.
Most commonly used backup methods
If you upgrade OS X to a later version via AppStore it's going to do this:
1: Very possibly slow down your machine
2: All your PPC based software will cease to function and other software will have to be replaced/upgraded for more money.
http://roaringapps.com/apps:table
3: Purchase more RAM for your machine in order to meet the requirements of the later OS X versions (4GB+ is recommended)
4: Your machine might not run the later OS X versions at all, thus your looking at buying a new Mac prematurely to keep up, despite the older one working just fine.
Since I don't know what your machine is, if it's a laptop then I don't recommend any later OS X version than 10.6.8 if it's earlier than a 2011 machine.
Desktops like iMac's likely 2009 or later is fine, any MacPro is fine.

My Airport is USELESS with Snow Leopard..What will it be with Lion?

Mr Jobs,
Like you would every get this . I am super annoyed
wth Snow Leopard.I ususally wait for the second to last or
last version of an OS before I upgrade. The reason is
simple, my Apple computer has worked fine, I didn't
have any big need to upgrade and though I want to stay up to
date I hate to fix something that "ain't broken.:" Well
Snow Leopard has screwed up my MacBook Pro big time. My
trusty MacBook Pro 17 (old core duo) has paid the rent for
since day one.
I am a Shooter/Director and need my laptop to work. I am a
more than adequate FCS editor. Snow Leopard has sent me
into a spin! My airport is useless. There is no simple
path to older software so though I may be 60 years old I
still need to use tools I have used or at least be offered
the option of moving forward to new ones. It is NOT YTOUR
style.
I am writing this from my old G5, edit suite. My MacBook Pro 17 is not able to connect to my Airport. My sister-in-law is in the next room with her MacBook Pro (same year as mine but 15") and on lien skype-ing and chatting and surfing. I can connect for more than 30 seconds and my "update software" is at the top of the chain. *****! I will be re-formating my hard drive and going back to Leopard SANS SNOW tomorrow! And folks spare me the silly advice. If you buy an OS and install it and do the upgrades , it should work. That is what Apple is about. That is why I have bought and used Apple since DAY One. I sold my TI and Commodore when I saw an Apple!
I know you will NEVER read this, but I needed to vent.
If you do, I will super happy to hear you did, you are well
and that you have passed it down the line.
Stay well and with us for a long time and all the great
innovations!
Best
Brian Murphy

If I had a nickel for every time I saw someone blame a system update for something silly, I'd be quite rich by now. If you believe reports on public forums, every release of Mac OS X has been the worst ever, which is obviously not true to anyone who has actually used all those systems. So, while there may be a lot of people reporting wireless problems with SL, that does not make it fact that the cause of the problem is SL. Fact: I have not seen wireless problems with any Macs running SL.
But, you seem not interested in listening to such things. You know that it's SL's fault. So there's really no solution for you but to revert to Leopard. If you're interested in getting things working with SL, as I said, post back on a different topic with details. (Since you started this topic with a bit of a rant, it's going to be difficult for you to get help on this topic.)

Want to upgrade from snow leopard to lion, need to purchase an external harddrive to b/u my stuff. will formating for snow leopard be ok when uploading to the new system (lion)?

oh sorry, I thought that was where we put the question I am on an extremely tight budget, but since I do shift work, I wanted to use the iCloud funciton to keep my calendars uptodate on my pc/mac mini/and iphone. Wish there were a way to do it for free on my snow and snow leopard OS, but sinc e I cannot, I am wondering about formatting the external harddrive (which I have to purchase). If I format for the snow leopard, will there be a problem re installing the information into the new snow leopard OS machine? Also, I am wondering about the older Mac Pro I have that is the OS before snow leopard (Snow, I believe) will I be able to use this same HD for backing it up to upgrade it (at a later date)?
Thank you for your help.
Deb

so sorry, I mean uploading information from the back up (ex HD) onto the new Snow Lion OS. (and later doing the same with the Mac Pro which is the system before snow leopard.) TY

Will upgrading to Snow Leopard affect my Windows 7 boot camp partition?

Hi,
Did some preliminary searching on this before posting but couldn't find with confidence my answer. Does anybody know? Details below.
Q: Will upgrading to Snow Leopard affect my Windows 7 boot camp partition?
I'm running 10.5.8 on a single drive with two partitions. 1st partition for OS-x is extended (journaled), 2nd partiction (ntfs) has solid version of Windows 7 RC, build 7100 running.
Thanks.

Hi Michael,
here are some nice 'Myths and Facts' about Intel Macs and BootCamp http://refit.sourceforge.net/myths/
Bottom line: while not exactly needed for installing Windows on an Intel-based Mac, the BootCamp Assistant 'streamlines' the process with a nice GUI (no need for 'cryptic' Terminal commands).
Mac OSX as of now (10.5 Leopard and above) plus the uptodate firmware for Intel-Macs already include everything needed to install and boot Windows.
Deleting or reformating an OSX partition does not affect the Windows partition.
However a repartitioning of course does, if the Windows partition is on the same harddisk.
But even a repartitioning of any other harddisk (ones that not have the Windows partition on them) does not affect the Windows partition.
Did that myself when adding/upgrading the harddisks in my Mac Pro.
Nonetheless, when 'fumbling' with harddisks and partition structure I always have backups of my important files at hand.
Take care
Stefan

New Macs not shipping with Snow Leopard?

I just bought 2 Mac Minis for media playback use; I ordered them on 9/9 and figured they'd come with Snow Leopard (the Apple Store has a "ships with Snow Leopard" banner at the upper right, even).
However, they both shipped with 10.5.6 installed, and a DVD in the box also with 10.5.6 - no sign of Snow Leopard.
Any ideas on what's the best way to get this remedied? Visit a store, or phone support? I just spent 10 minutes clicking around support.apple.com but it kept sending me in circles.

daviangel wrote:
Yes this is one of the many reasons Apple customer support is usually rated #1 because they will usually quickly resolve things like this.
Ha
I called support -- they did help me out, but it went like this
Me: Hi, I just ordered 2 Mac Minis, they said they'd come with Snow Leopard but when they arrived they had only Leopard
Support: do you have the Mac on right now?
Me: No, not now, but I do have serial numbers and order number
Support: Oh. Because a couple people have complained about that, and I was able to help them click on the Apple menu and say About This Mac and see that the version number was 10.6.
Me: Er, no, I'm not that [must... resist... urge... to... say... "clueless"...] ... hasty. I'm quite positive that the preinstalled version, and the only DVD in the box, was 10.5.6.
Support: Oh. I'm sorry. Well, have you heard about our up-to-date program? [http://www.apple.com/macosx/uptodate>
Me: Yes, but I'm not interested in paying $20 for stuff that was supposed to come with what I already ordered.
Support: It's not $20, it's $9.95.
Me: Right. And I need two of them. Sorry I was off by 10 cents, but I'm not interested in paying anything at all for this, actually.
Support: OK, let me look into this.
... long pause
Support: OK, and you've checked the entire box, and the version number, and it's not 10.6.
Me: Yup, quite carefully, a number of times now.
and then some more pauses, confirmations that I did check the installed versions, and apologies for the slip up, and they're sending me the upgrade.
So, in general, helpful, though this whole thing has been an extra set of hassles I wasn't expecting... Fight Club had it right, "the things you own end up owning you".

Is it possible to browse a Snow Leopard back-up on a Time Capsule shared with a Lion backup using the Lion-only machine?

My 2006 Macbook died but was backed up to my Time Capusle. This machine was running the most uptodate version of Snow Leopard at the time.
I've read that I should be able to access this backup using a different Mac but I can't see it when I CTRL-click the Time Machine icon (in the dock), when using my Macbook running Lion 10.7.1. It only shows me the current backup for this machine.
I know the old backup must be there somewhere as the Time Capsule is almost completely full (700 gb of the 1tb was dedicated to the old MA

If you control-click on the Time Machine icon and select "Browse Other Time Machine Disks" but don't see the other backups, try this: Look in the "sidebar" of a Finder window for your Time Capsule. If you see it, select it, then look for the Time Capsule's disk (probably called "Data" if you didn't rename it). Double-click that to mount it. Now try again to control-click on the Time Machine Dock icon.

Snow Leopard for those who bought Mac's in late August

I just bought a Macbook Pro in August and it arrived the same day Snow Leopard came out. What I want to know is there some promotion where people who bought their systems right before SL came out can get the upgrade for free? If so, how?
Thanks!

You should be eligible for the Snow Leopard up-to-date program, which will get you a Snow Leopard disc for $9.95.
http://www.apple.com/macosx/uptodate/

Pre-Order Snow Leopard for $10?

I was reading a post where at the end of a person's answer he said to remember to pre-order Snow Leopard for $10! Is he serious or just joking? If he is serious, where can you pre-order it? I have looked online and found nothing. Can anyone give me the real deal? Thanks,

theycallmefreddy wrote:
Does this only apply if you purchased through from apple, or does it apply if you purchased it from another vendor such as best buy?
It applies. However - the difference is between those who bought via the Online Store and those who bought from any reatail store (including an Apple Store).
http://www.apple.com/macosx/uptodate/
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore?partNumber=MC204Z/A

A Kernel Task runs at 700% processor power between every 5 minutes to 1 hour. I have tried Onyx, zapped the PRAM and reinstalled Snow Leopard.

A Kernel Task runs at 700% processor power between every 5 minutes to 1 hour, slowing down everything I do. I have tried Onyx, zapped the PRAM and reinstalled Snow Leopard. Any suggestions?

pan did you solve it? i have the same issue. i see people writing 'oh no kernel on 200-300%... well my kernel runs up to 600-800% anytime. i'm running os 10.6.8, i have 2010 2GHz intel core i7, with 16gb ram and... go figure. even ssd drive, thinking i have the fastest possible hardware installed to ease up on any task i'm about to do. but when it gets slow then safari just 'quits' on me, mouse cursor gets so sloppy slow (that's how i always realize that kernel is knocking on the door again). but... i do use screen, 24 apple LED and i have the laptop still open, so dual screen. i think it happens way less when the laptop is closed and i use just the big screen... but i refuse, this is not a calculator, its god **** macbook pro, so if one extra screen kills my workflow then i have to... idont know what. help apple, wth! and your safari ***** so much it's not even nice, it's so buggy but i'm the crazy one, because i keep using it. that's all

Snow Leopard Question

I bought my macbook October 2007 and qualified for the Leopard update disc for around £7, as I just missed out on Leopard being pre-installed.
I notice that Snow Leopard is available for £25 if you already have Leopard installed. What I want to ask is will my macbook be eligible for this with it originally having Tiger on? It has all the specifications to handle Snow Leopard, and there is nothing to say I can't,-it just says must already run Leopard.

The MacBook will be able to have Snow Leopard installed on it.
As long as you have Leopard installed on it, you can purchase the £25 Snow Leopard. People who haven't purchased Leopard and installed that on their machines need the Mac Box Set Snow Leopard installation. But according to your post, you already did.
Only those who purchased Macs after June 8, 2009, qualify for an 7.95 pound Snow Leopard:
http://www.apple.com/uk/macosx/uptodate/
And those that purchase Macs after August 28, 2009, if they shipped out of the factory should normally get Snow Leopard free.

Lion versus Snow Leopard, a new MAC Book Pro series coming?

My son is looking for a new laptop. He would opt for function over portability. Therefore larger MAC Book Pro makes sense but seems as if MAC Book Air has newer operating system so concern is life.

A MacBook Pro is more likely to support more games.
A MacBook Air is more portable. An addon Apple Thunderbolt display gives almost all the same ports as a Pro, but then it loses its portability.
A MacBook Pro has more connections for digital cameras, and the 17" version also supports faster hard drives via its Express/34 port which can have external SATA added. The 17" version though only fits on the tray tables of 737/700 and larger tray tables of airlines. The Pro has a built-in optical drive, where the Air does not. The Air is 2 pounds lighter than the Pro. On the other hand being more portable, it is easier to get stolen. I would consider Lapcop or Lojack for notebooks if one gets a notebook. The new operating system as my FAQ* explains still has numerous applications which need upgrading:
http://www.macmaps.com/upgradefaq.html#LION
You can through http://www.apple.com/macosx/uptodate get the new operating system later if you get a qualifying Mac. That would give you a chance to upgrade when you desire, and still migrate any data to newer applications when you need to. The real question is, what sort of compatibility is needed?
As for your subject line, Apple does not pre-announce hardware updates except on rare occasions, and we can't speculate as to when they might release a new one. Watch http://www.apple.com/pr/
Once they do, it likely won't work with Snow Leopard.

Serial Number not recognized for Snow Leopard Up to Date

Not sure where to post this question as it pertains to Snow Leopard....
Just bought a new imac but its Serial Number is not being recognized on the Snow Leopard Up to Date page. The serial number is recognized elsewhere, such as the warranty check page.
Suggestions? Thanks

That's a shame. But I suspect it's temporary. I think you get 90 days from the date of purchase to get the free upgrade. I assume that Apple will be better able to deal with this issue as we get closer to the release date.
Meanwhile, we are not Apple employee's and can not speak for the company or guess what the problem is. Apple does have a direct Feedback site that they do read and respond to:
http://www.apple.com/feedback/
For those that may have missed it or haven't tried yet, here's the sign-up page where you are supposed to be able to register online. You can also download the form and send it in the mail.
http://www.apple.com/macosx/uptodate/

Snow Leopard-UpToDate---WTH!

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