So a year ago, people were asking about HP Photoshop A646 driver...
HP, to my knowledge has not done ANYTHING to fix the situation. When you go on the website, you can see a driver with softward download that "supposedly" works for Windows 8.1 - 64 bit. It doesn't! It will download, as expected; you can install it... BUT the driver isn't there... and so the loop begins. THE NOTICE SAYS - YOU NEED TO DOWNLOAD THE DRIVER!
I can't afford ANOTHER compact printer (HP - I'm on the third one because you stop supporting these printers as if they are a throw-away item). NOTE: I can use the printer as a stand alone by using a flash drive, etc. but I'd really like for it to connect to my network.
I think the MOST ludicrous aspect of all of this is that my computer (w/Windows 8.1) used bluetooth technology to the printer & pair to the printer, but then has to show the message that it can't do anything with the printer! Why? Because it needs the driver to USE the printer. Why have bluetooth capability in a printer when you won't support moving it to the next operating system to be able to CONTINUE TO USE IT?
I hope that someone can PLEASE me that HP is going to fix (or has fixed) this!
@DrDebB
Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP
Similar Messages
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I downloaded Aperture 3 from the App Store one year ago, it now asks for a serial number before I can open it, where can I find this? Thanks.
Hi...
Since it's been a year since you download the app, delete the app then re download.
Best to use a utility that will not only remove the app but all the associated files > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
Then redownload:
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase. -
Which iPad mini do I have? Purchased two or three years ago new, and Model listed in settings, general, about is MD529LL/A and capacity 27.4 GB so that would be a 32 GB? No model listed on back. I assume it is simply a mini but I would like to know the specs.
Thanks for your reply Niel. I had concluded the same thing prior to seeing your post. The way I solved it was to look on the back of the iPad mini BOX which I had saved! The thing that threw me was that the model listed on the device under settings, general, about was MD529LL/A but on the box it says my model is A1432 and my PART No. is MD529LL/A. I checked out your link and it was one character off from my actual PART No.
Thanks for your trouble. -
Sheesh! This old man of 70 is really lost in how to use this Apple support community or how to use the iTunes store search. I do not even know what question to ask.
James GrayBecause you stated that you were looking at audiobooks that you could download to the iPod, and talking about apps only being for the iPad and iPhone and none for the iPod. So, even though the source was the iTunes store, you implied that what you were looking for needed to go on the iPod.
Look, we are not Apple here. We are just fellow users of Apple equipment. We volunteer our time here to try to help people out with issues.
The reason I needed to know what model of iPod you have was because you were asking about apps. However, unless you have an iPod Touch, there aren't any apps you can purchase from iTunes for it. And that was what I was trying to establish. Now that we have eliminated the option of apps from the discussion, we can focus on Audiobooks.
As far as Audiobooks go, you can sync any audiobook that your purchase in iTunes to your Nano.
So, as I indicated in the previous post, if you are looking for Audiobooks then go to the iTunes Store, and in the search bar in the top right-hand corner, type in "Learn Spanish Audiobooks". A list of available audiobooks to learn Spanish will display.
Best of luck,
GB -
Hi, needing advice, my phone today has contacts and photos from nearly a year ago that were deleted. I have not connected to itunes lately and icloud backup is switched off.. Its only annoying as some of my family have changed there phone numbers and now i cannot tell which is the correct number as there are now multiples. Any help would be great. Thanks
Have you recently added your Facebook credentials? If you haven't synced with your PC recently, this is likely the reason.
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Who can help me use Time Machine to find some photos from a year ago?
I need to know how to retrieve some photos from a year ago that should be stored on my ext. drive. I have Time Machine....Mac OSX 10.9.1. I have tried to do it and Time Machine tells me there is not enough room to download my old Picture Library. I don't want to download the whole liibrary. I just want to locate one event or album that contains the pictures I am seeking. Isn't there a way to open the Picture library from a year ago and select just the pictures that I want to bring back to my current IPhoto Library? I need some hlep with this. I have never tried it before.
DickThe best solution to your problem is to restore the old library to a volume on an external drive, then open it in iPhoto and export the images you want.
Enter Time Machine and select the item you want to retrieve in a snapshot. From the action menu (gear icon) in the toolbar select Restore ... to... and choose the destination you want. Then click the Restore button in the lower right corner of the display. -
How can I delete my iCloud account which I do not remember anything about the information that I entered about 4 years ago. It always asks my birth date but it seems I did not enter my correct date how can I bypass this question???
You cannot delete the account from the server (partly to prevent the username from becoming available again and some-one else using it to pretend to be you).. Having disengaged your devices from it, go to http://icloud.com and delete any data in there such as contacts and calendars. Then just ignore it.
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i bought my iphone 4 about a year ago and just decided to upgrade it to ios5 just recently. My phone restored to to its factory settings and when I clicked continue restore from back up it is now asking a backup password which i dont remember setting up one. I am currently using a windows vista PC. How can I retrieve the password or restore all my old data into the new OS. I have been reading blogs about the same situation and is it true that it is one of apple's bugs?
It is NOT a bug. You provided a password. If you can't remember it, you can't restore your phone from backup. Very simple.
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How do I recover my password set up when I added AirPort Express to my iMmac a few years ago.. My wife has just purchased an iPad and it is asking for that "forgotten" password to make the Wi Fi connection ?
From the airport express user manual:
If You Forgot Your Network or AirPort Express Password
You can clear the AirPort network or AirPort Express password by resetting AirPort
Express.
To reset your password:
1 Use the end of a straightened paper clip to press and hold the reset button for one
second.
2 Select your AirPort network.
On a Macintosh computer:
=> Use the AirPort status menu in the menu bar to select the network created by AirPort
Express (the network name does not change).
3 Open AirPort Utility, located in the Utilities folder in the Applications folder on a
Macintosh
4 Select your AirPort Express and click Configure.
5 In the dialog that appears, make the following changes:
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Purchased gift cards about a year ago. Misplaced two of them, but Found them yesterday. i tried to use one today. Invalid. If the money is tagged to the card code why is it invalid? Now have to take photos of both sides and find receipt? Finding the receipt might take as long as .finding the cards. If I paid hard earned money for the card from a computer company why would that card not be in their data base waiting to be activated? I guess I am out $20 to Apple for not activating immediately! My account was hacked once so I won't put a credit card in and live with gift cards. Now I am getting hit for $20, two gift cards for ten each. I now question who and how people are making money?? Is my only solution, buy card, redeem code instantly, purchase item?
Hi Oxfordataloss,
Thanks for posting. I'm really sorry you've had such problems with BT, it's certainly not the kind of service we would hope to provide. I'll take your comments on board and if you don't receive the final bill as expected please drop me an email with the account details and a link to this thread for reference.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
im having trouble changing my security questions, they are from years ago so i do not remember them and the reset email is no longer active.., and i dont know how i can use the account because i added money to it but it asks for the questions. anybody help??
this says it all..Welcome to the Apple Community.
Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive. -
I purchased Adobe Creative Suite 5 and Premiere Pro CS5 in late 2010 and I use the applications on a daily basis, until now. About a month ago I decided to create an adobe account and log in since it asks me every time, after i logged in the applications worked for about a day or two but on the third day i was getting an error that said trial expired on every CS5 application i opened except for Adobe Premiere Pro CS5 Adobe Bridge CS5 and Adobe Onlocation CS5, I no-longer have the original boxes with the serial numbers due to the fact that I moved about a year ago and the boxes with the serial numbers must have been accidentally thrown away (trust me i have spent hours looking for them, i opened every box i have). What can i do to get my products working again? To repurchase all of the products it will cost thousands of dollars that i don't have.
Thanks for reading!Find your serial number quickly
Sign in, activation, or connection errors | CS5.5 and later
Contact Customer Care
Mylenium -
I've got a 15" white macbook which I bought about 2 years ago. It froze the other day and wouldn't respond so I shut it down. When I turn it on now it comes up with a flashing file with a question mark on it. How can I fix it? I've tried a few things i've seen online but the futhest ive got is to put the start up disk in when you makes it go to a grey screen with an apple logo and the spinning wheel which then stops spinning. Can anybody help?
That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once.It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left handlist. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
Help! I upgraded to Maverick and now my emails are really messed up. It flagged over 5,000 emails that I have never flagged. Now, it shows a message from someone this morning, but the content is an email that I received years ago. My Iphone and Ipad are fine. Any ideas? I can't read mail off of my macbook because the email isn't what these people are sending! Help!
Thanks one again. I know you helped me the last to. I do have the Deja Vu font set in my folder. I downloaded and the last time. So I don't know if there is supposed to be more or not, but those were installed with Windows-XP after my reformat.
This is really driving me nuts. as I've done several re-formats on my computer and several friends computers and even upgraded hardware so I am not necessarily a software or programming expert, I am somewhat advanced when it comes to computers in general and can usually diagnose the problem but these font's are the problem and they never were before.
I did see in another forum that if you had a Dell Computer and did the Microsoft update for the onboard video card driver that it could be the culprit, but I have that disabled being I have a much better graphics card so the updates from Microsoft for the onboard video weren't installed.
It' a Dell Dimension 3000 with an Intel(R) 82865G Graphics Controller so I don't believe it is the culprit being it is disabled. The actual video card that I am using is a PCI Nvidia GeForce 9400 GT with 1 GB Memory. And I didn't have any problem before.
I appreciate the help. But still can't get things to work. Live Help Chat doesn't open for another two hours so maybe they can do "Remote Access" or something and can check setting and help me. But if you come up with other suggestions, they would be greatly appreciated.
Thanks again.
Susan -
I bought an iphone 4 few years ago, I know nothing now about the person sold me the device.the device is linked to his email.what I do?
I lost connection with the persn sold me the deviceHello elabbady2002
The only option you have when it comes to Activation Lock is trying to get in contact with the previous owner, as they are the only one that can remove it.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Contact the previous owner and ask them to follow these steps to remove the device from their account:
Sign in to their iCloud account at www.icloud.com/find.
Click All Devices to open a list of devices linked to their account, then select the device to be removed. It should show a gray dot or the word “Offline” next to the device name.
Click "Remove from Account" to remove the device from their account.
After the device is removed from the previous owner’s account, turn the device off by pressing and holding the Sleep/Wake button located on the top-right side of the device. Then restart your device and proceed with device setup as you would normally.
Regards,
-Norm G.
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