So basically my ipods screen isnt working and is just black but, the sounds are still working?

it wont do anything (the screen)but i can hear sounds

Try:                           
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar                              

Similar Messages

  • My Ipod touch recently fell into water, but once dried, it worked with seemingly little to no problems. Today, after working for at least an hour, the screen froze and is now not working, but the sounds are still functioning.

    I accidentally dropped my Ipod into the lake, at the beach yesterday, but i caught it early and it wasn't too soaked... i wiped it off for the most part, and most of the buttons and the screen worked fine! i was shocked, and there were a few glitches with the camera and the slide button on the lock screen, but otherwise it was greatly intact! so i gave it a rest, put it in my purse, and picked it up fifteen minutes later, and it was working 100% normally again! when i got home a few hours later, i put it in rice for a few hours, taking it out every once and a while to check my notifications... it still seemed to be working perfectly, so i just set it down out of the rice, assuming the moisture was gone. this morning, again, everything was working normally, no glitches, UNTIL, i opened my instagram app, and the screen froze, and it seemed like it had two separate screens, and i held the Sleep button down until the screen went black... then i tried turning it back on, etc. and it still didn't work, and so i plugged it into the computer, holding down the sleep and home buttons, and itunes identified it as in recovery mode, and started updating. i tried again to press the sleep and home butttons, maybe pressing only the home button, because I heard the Siri noise, as well as the charging sound, but the screen was still black.... i checked my iTunes, and lo and behold, it had identified my iPod, and synced it to the computer, as if it were normally functioning. However, the screen is still not working, and Siri is not working either. The sounds may be the only thing that's functioning. Should i send it in?

    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar              
    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G, $99 for the other 4Gs, $99 for the 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
      Apple - iPod Repair price
    Sometime it takes a little while for the water to damage the iPod.

  • My screen went black but the phone is still working because I can hear my text tones come in and also is ringing when someone calls.Screen is still black.Held the home button and top button for up to 5 min,I'm not getting an apple logo for reset. HELP!

    The contract on this phone expires March 19. Its not worth getting a new one over a few weeks!

    Yes, I understand that. But The screen issue is not a result of user damage. The phone was not dropped when the screen got cracked. My daughter was standing in a chair at the table and dropped one of her toys onto the bottom of the phone and cracked it right by the home button. (Nowhere near the LCD/digitizer flex cables, connections, or logic board components) then a few months later my phone had died, I plugged it in, it showed it was charging, then Apple logo disappeared and screen didn't work. AFTER contacting Apple about the issue and them telling me that it "is a result of the very minimal crack to the sheet of glass that has no relation to the LCD or Digitizer and that the warranty does not cover it I had taken it upon myself to change the LCD/digitizer to no avail, as well as backlight ic and backlight coil to no avail. But how do I go about letting Apple know that it is in fact NOT due to the cracked screen nor is it due to the flex cable connections? I can't. So the lady that works the call center phones  trying to "convince" me that she knows what she is talking about and "convince" me that it is from the cracked screen I have to take her word because I can't show Apple that its not because of that without paying them $199 to fix the screen in which case they will just send me a new phone rather than fix the faulty hardware under warranty.

  • My iPad screen is black but the iPad itself still works. I reset the iPad but it still doesn't work. What can i do?

    When i went onto my iPad this morning it was completely fine and working but once i took it to college with me the battery had ran out, so later on tonight i plugged my charger in and left it charging for about half an hour, when i went to go back up onto it was just a black screen and every so often when i pressed the power button it would flash blue for a split second then be blacked out again...
    So i had a look on this community to see if there was any solutions that could help and i found a case similar to mine so i tried to reset in hopes that it worked but it never did. I know that the iPad itself is working as i managed to unlock my iPad when putting in my passcode and i was able to get notification through as well, but after the reset i saw the apple logo appeared and it flashed a few times and i could see the setup on the screen to set it up as a new iPad.
    I don't know how or why the screen will not work properly, so any help would be great

    Hello there, Courtney_May.
    The following Knowledge Base article addresses intermittent display issues on iPhone, but is applicable to your iPad as well:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I bought an iPad in June 2012 and have it worked fine, but after 2 weeks of purchase, he began to hang up, then the sound disappeared and the screen became black. I updated all through itunes, but the sound is still absent, and still problem with sound an

    I bought an iPad in June 2012 and have it worked fine, but after 2 weeks of purchase, he began to hang up, then the sound disappeared and the screen became black. I updated all through iTunes, but the sound is still absent, and still problem with sound and iPad still doesnt work.

    Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • I have an ipod touch 4th generation and have just recently downloaded the new update. I was wondering why the videos that I had added in my playlist won't show up.

    I have an ipod touch 4th generation and have just recently downloaded the new update. I was wondering why the videos that I had added in my playlist won't show up. Is there anyway that I could get my videos to appear in my playlist? They are still in my ipod in the video section, but just won't appear in my playlist.

    iOS6 problems aplenty ....not sure if the link I inserted is working or not, but the issue is a lot more prevalent - the issue being that what shows up & plays in iTunes after the iOS6 update is not what shows up (& plays) on the device itself. This may go beyond just the iPod Touch as well.
    In my case I can see & play both audio & video files in my Playlist through iTunes, but can only see the Playlists on the iPod Touch with ALL of them being empty. Syncing numerous times no help. Contacting Apple Tech. Support no help - they suggested downloading my Purchases from the iTunes Store - waste of time, did not make a difference. It is clear Apple needs to release a fix to OS6.
    Another problem I noticed on the device is that the Shuffle option is hidden on the built-in Songs Playlist, having to swipe the screen down to see it - dumb dumb dumb.

  • HT4623 I am on iOS 4, how do I update to iOS5 and later as several of the apps are not working now. Thank you

    I am on iOS 4, how do I update to iOS5 and later as several of the apps are not working now. Does anyone know how to upgrade to at least iOS5. I am on version 4.3.5 now and it is a iPad2 16M. Thank you.

    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • I am trying to import movie files into to iMovie. They are home videos so I use handbrake and VLC to put them onto the computer and convert them to MPEG-4 files. I successfully imported two of the videos but the others are not working, they are all MPEG-4

    I am trying to import movie files into to iMovie. They are home videos so I use handbrake and VLC to put them onto the computer and convert them to MPEG-4 files. I successfully imported two of the videos but the others are not working, they are all MPEG-4 files. Now, they are not compatible. How to I get them into imovie?

    Hi
    I use
    • DV-PAL or DV-NTSC - or -
    • AIC
    Yours Bengt W

  • My wifi button is frezon and I tried turning my phone off for a period of time and reset my phone but the button is still frezon it want slide over to turn on my wifi. Is there any other way to fix without going to apple to get it fixed?

    My wifi button is frezon and I tried turning my phone off for a period of time and reset my phone but the button is still frezon it want slide over to turn on my wifi. Is there any other way to fix without going to apple to get it fixed?

    Hey Posada143, You can still try the rice thing, but do not expect much, as roaminggnome has stated. The rice only works if you do it ASAP and leave the iPod off-- do not attempt use, turn on or charge until it is completely dried out. This is probably academic at this point but remember this for the next time: The drying can take 10 days. You put the uncooked rice and iPod in a sealed bag, change the rice every couple of days. This creates a low humidity environment and draws the moisture out of the iPod, but it takes time. Turn your iPod on to earlier, and you run the risk of shorting out, damaging the components inside. Even if done correctly it can spotty. If you do get the iPod to work (and this may require Resetting, Restoring or attempting to place it in DFU recover mode) the first thing you do is make backups, because you never know how long it will continue to work. As for your pictures, if you can't get your iPod to work, you can try data retrieval companies, however; there is no guaranty it will work and it tends to be very expensive. In the future get in the habit of as making backups, because you just don't know. And invest in and use a water tight case. Hope this helps, Good luck. Cheers.

  • I have adobe Premiere Elements 13. It will not let me delete audio or have it fade in or out. I can move the yellow line all the way down till the volume reads -0.0, but the sound is still there on playback. I can click on fade in and fade out and the yel

    I have adobe Premiere Elements 13. It will not let me delete audio or have it fade in or out. I can move the yellow line all the way down till the volume reads -0.0, but the sound is still there on playback. I can click on fade in and fade out and the yellow line that graphs volume takes a sharp raise or dip at the beginning or end of the clip, but there is no change in volume when I play back. What am I doing wrong?

    rickeyt
    Thanks for the reply. Great news about the volume adjusts.
    Now about those fades for the volume. How are you doing that?
    1. Right click the Timeline video audio and select Fade and then
    see the Fade options (I had a video with audio file, so I saw the choices as shown in the screenshot)
    2. You can also create two volume keyframes at each end of the Timeline audio clip rubberband (orange line that goes horizontally across the middle of the audio clip). At the position of the Timeline Indicator, click the Add/Remove Keyframe icon, and then with the mouse cursor position the white dots (volume keyframes) to achieve the Fade In and Fade Out audio. In the screenshot below I have moved the Timeline Indicator so that you could better see the white dots (volume keyframes).
    Please let us know if any of the above works for you with regard to the audio fades.
    Thank you.
    ATR

  • I have a 3GS. The iPod on the phone has made duplicates of some songs. I've tried using the "get info" dialog box to set all the information the same but the dups are still there. Even after erasing all music with iTunes they are still there.

    I have a 3GS. The iPod on the phone has made duplicates of some songs. I’ve tried using the “get info” dialog box to set all the information the same but the dups are still there. Even after erasing all music with iTunes, iTunes is empty but they are still on the phone.

    Some Users have reported that a Restore as New  has Resolved Issues after the Upgrade...
    Backup and Set Up as New Device
    http://support.apple.com/kb/HT4137

  • After I upgrade maverick my display will suddenly shut off but my sounds is still working. Need help

    After I upgrade maverick my display will suddenly shut off but my sounds is still working. Need help on this? Thank you

    Hello rodamitjr,
    It sounds like your iMac display will turn off unexpectedly, but you can tell the computer is still on because you hear audio.
    I found an article with steps to troubleshoot issues with displays.  This article is for internal and external displays, so you can skip any steps referring to an external display.  I recommend reviewing the full article, but this step specifically stands out to me for the issue you described:
    Reset the system
    You can reset the Mac's parameter RAM and SMC.
    You can find the full article here:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/ht1573
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • I need any videos i shoot on my iphone, to go to the cloud automatically (when i get an icloud account). the demos show pics and docs going directly, but the demos are ambiguous about short videos i shoot on my phone....help?

    i need any videos i shoot on my iphone, to go to the cloud automatically (when i get an icloud account). the demos show pics and docs going directly, but the demos are ambiguous about short videos i shoot on my phone....not backed up nightly, but available soon.  help?

    Since photo stream doesn't support videos, you would need to use an app to do this.  Dropbox may be a good choice as I believe once enabled, all you have to do is open the app and it will automatically upload photos and videos taken since the last upload to your Dropbox account (see https://www.dropbox.com/help/289/en).  If you aren't familiar with Dropbox, it's a very popular cloud service for hosting files and other media.  Amazon just announced that its Cloud Drive service will soon support photos (http://9to5mac.com/2013/05/10/amazon-launches-cloud-drive-photos-app-for-iphone) /; perhaps it will also be extended to support videos at some point.

  • Reset the iPod and music doesn't show up... but the files are still there..

    I had to reset my nano (just a soft reboot). Supposedly when you do this, you do not lose your files. Wrong! Well... not completely. The files are still there if I look under the iPod in "My Computer" but, tho iTunes recognizes the iPod, there is no music contained in it through iTunes or just using the iPod itself.
    Please help!! I don't know if I changed some sort of setting or if I'm screwed here. I still have the files but I was kinda hoping not to lose my playcounts/ratings/etc.

    Is this how you reset?
    Resetting iPod
    If so, you should not have lost music. Also, why did you reset the iPod?
    Anyhow, is there still music on your computer in iTunes?
    If the music is in your iTunes library, restore your iPod...
    Restore the iPod
    Then reload everything.
    If the music is not on your computer, use this to get the music off of the iPod and back onto the computer. Then restore the iPod and reload everything (once you are sure that your music is on your computer)...
    MacMuse: Computer Crashed
    btabz

  • The playlists and songs disapeared but the files are still inside!!

    Hi,
    What can I do? the files are still taking memory but the iPod doesn´t show the songs and the playlists. My iPod has 9 gigs inside but there´s nothing to show! Nothing in the screen and nothing when i connect it to iTunes.
    Is there any way to restore it? It happened suddenly after connecting the iPod to the computer and taking more time than it use to. My iTunes is managed manually...
    Can you help me please?
    Thanks!!

    Ok, so this is how apple solve the problems of their systems: Just restore it and lose all your information. That's pathetic.
    Fortunately I could save my songs and repair my iPod with Yummipod.
    Why apple never does real solutions and people from outside are able to solve it? Maybe because we have to buy an iPod every 2 years or something...
    And then everybody laughs with the comercials on TV against PC. How funny right? I don't know what is more funny here.
    Thank you very much!!!

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