SO has no TAX, but its corresponding invoice does . Please Help.
Hi All,
I have this question regarding TAX.
So, our SO in OM is showing 0.00 tax, but when we pull up the invoice(we are running Autoinvoice) for the same transaction it is calculating tax.
I just need to understand what could be the possible reasoning behind it.
Any help would be appreciated.
Thanks again
Hello Brian,
In the end I called Apple myself and gave them my information such as the serial number, order number, IMEI etc and they made a case file out of it, I shipped it to the UK from my home in Trinidad and they DID identify a problem with the home button. Truth and in fact, that may or may not solve the problem, but they're supposed to be fixing it and I will receive it soon.
The Apple Techs were really very helpful and they didn't make me seem crazy, but before you call them, make sure you wipe your phone out (restore it to factory settings) and DO NOT backup from the cloud after you're done. They will tell you that's the problem, when in fact, it isn't.
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