So I broke my Zen Micro

... I was updating my Firmware to the latest version on my Zen when the firmware update software crashed halfway through the update (At this point my computer could still see the Zen and the Zen was showing the device as connected).
At this point I did a bit of digging and found out about recovery mode and continued to enter the menu and clear down everything and start again including the firmware (from what I had read the device should have still been able to communicate with the deivce with no firmware), went to upload the older firmware again and the software was showing no device conected, looked at the screen on my Zen and on the battery icon where you would normally have the connect Icon I had the charging icon, and since I have had sod all luck getting it to connect again.
So how buggered do you people think I am? Am I going to need to send this off to creative to get sorted? anyone been as stupid as me before?
Cheers

If the firmware died update failed halfway through you would ordinarily follow the advice via the link "how to reload the OS / reload the firmware" in the FAQ.
It's key that the player is detected without problem when you connect to the PC at the relevant stage.

Similar Messages

ZEN MICRO: MY HEADPHONE JACK IS BROK

My headphone jack is broken. Does anyone know how to fix it's?When I stick my headphones into the jack, I can still hear sound, but it depends on how I'm holding my mp3 player. If i hold it in a certain position, only one headphone might work or one might be louder than the other one. I don't know what's wrong and this problem is really bugging me. Somebody HELPP!

It's faulty and must be replaced by Creative. Is your warranty still in effect? How long have you own your Micro? If you li've in the U.S, the first 90 days of your warranty will cover Parts & Labor, after 90 days you will have 9 months left of Parts only. Labor will cost you around $25 I think. And you have to pay for shipping and handling to Creative.
Or you can fix it yourself if you know you are going to void the warranty and know how to use a soldering iron or know someone that knows how to fix electronics. Creative isn't going to fix that headphone jack, they will only replace it. That doesn't mean you won't get a headphone jack problem again.
Not sure if this is a common problem throughout Zen Micros.
I own my Micro for almost a year now, no serious problems yet. I did have a small incident with the sound but hopefully it was just an accident and I didn't push my headphones all the way in.
Causes of the headphone jack could be Creative's fault in manufacturing it, normal wear and tear, forcefully plugging in/out the headphones, causing pressure to the headphone jack when your headphones are plugged in, and/or wrapping the headphones around the player.

MY ZEN MICRO DISK BROKE!!H

yeah my sister took my disc out left it on the floor then my mom stepped on it,then yes...the tragity,ok iv had the songs so old fropm when 50 cents CANDY SHOP CAME OUT!, thats along time ago!!!! can some one please send me the files,i can burn them onto a disk but yeah my warrantys ouy so yes, [size="+2"]SOME ONE SAVE ME I DONT WANT TO LISTEN TO THE CANDY SHOP!!!!

sheapet,
The driver and application for the Zen Micro Player can be downloaded from the download section. If you need the installation CD, you will have to seek assistance from Customer Support.
Jason

ZEN Micro brok

I have a Creative ZEN Micro. I can hear well some songs (classical music for example) but when I want to listen to rock music I can't hear the voice... Do you think it may depend on jack output or it may be an internal problem?And what about Creative assistance? Will they help me though waranty time has finished?

quaerion wrote:
I have a Creative ZEN Micro. I can hear well some songs (classical music for example) but when I want to listen to rock music I can't hear the voice... Do you think it may depend on jack output or it may be an internal problem?And what about Creative assistance? Will they help me though waranty time has finished?
I have the same problem with mine. It sounds like the jack because I have tried different headphones. I am trying to figure out if they can fix this problem or not.

Do I need a new Battery or is my zen micro just brok

I got my zen micro about a year ago and i have yet to replace the only battery that i own. I noticed about a month ago that i have to push the "lever thing to turn it on" to the left harder than i usually do, and now it won't even turn on unless i do it really hard. Ever since i noticed the change i have been putting it to the idle mode just so that i could avoid using the "lever thing" as little as possible.
PLEASE HELP!HELP!HELP!HELP!HELP! I need help!

MissArtist32,
the figures you provide indicate that your battery is so close to completely dead that it is a wonder that it will run your computer at all. A Full Charge Capacity of 410mAh is less than a tenth of what it was when new.
The fact that you have only completed 63 cycles in more than three years probably explains why. Even with normal use 3 years is quite a good "lifespan", but Lithium Ion batteries need regular use to prevent deterioration. Most batteries of this age will have been through at least a couple of hundred "cycles".
Once you get a new battery try to let it get through at least one discharge / charge cycle every week. The best way to do this is to use it for brief periods of time off the charger ever day or so, rather than charging it right up and draining it right down.
But one thing is for sure. Your battery is in very , very poor condition indeed. Time to buy a new one.
Cheers
Rod

How to transfer all music in my Zen Micro to either my PC or another mp3 player....help ple

i have a creative micro zen with about 000 handpicked and some very hard to find songs on it...i don't really have trouble with the player itself, just the software and the continous problems seems like everyone is having with something... my question is this..........if i wanted to get another mp3 player as a backup in case this one crashes, then what does everyone think about one of the smaller ipods? what about their software and such? and, if i do decide to get an ipod, then how would i transfer all these 000 mp3 songs onto the new ipod? would there be an issue with the fact that they are not bought from itunes?? would it not be safe to do that? and if it is okay to do that,? how would i transfer the songs back onto my PC, as i have tried everything suggested on this board recently in trying to do that using Mediasource and it just won't work even after downloading all new plugins etc. if someone has an idea about this, please let me know step by step if possible about how i can get these songs that are valuable to me from my zen micro, to my computer, and then onto another mp3 and if ipod (nano for instance) is a wise choice or if there is another player in the same category that others have found they have waaaay less problems with and better support/service with it's?any help anyone gives would be greatly appreciated!? i appreciate all the suggestions to my other questions as well!?thanks,barb

for a new mp3 player, i would get this one, its awesome (and the one i would get if i had a choice instead of my microphoto that broke)... here's a link
http://reviews.cnet.com/Samsung_YP_T9_4GB_black/4505-6499_7-3208083.html the 4gb one is $80, the 2gb one is $30... so thats cheaper than an ipod, and much better features and stuff

Zen Micro has died and I need to fix it myse

Hi,
I was using my Zen Micro one particular morning for a couple of hours (full battery) where everything was working perfectly. Later that afternoon I attempted to turn it on but nothing happened, not a single thing. Nothing lit up, I couldn't hear the HDD sound either. I thought at first it could be the battery, so when I got home I tried running it from the charger with and without the battery, both times nothing happened.
Under normal circumstances my first course of action would be to simply to get a replacement however I don't believe that will be possible as I voided the warranty recently by fixing the infamous jack problem. I fixed it myself because getting a replacement seems futile as all Zen Micro's continue to have the same design flaw.
Does anyone have any idea why my Zen has completely died on me?
Any chance I can I get a replacement?
Can any of you tell me how I could possibly fix it myself (I take full responsibility if anything breaks)?Message Edited by mark_s on -0-2005 2:05 AM

5G Zen Micro, green
Hey, I had my zen micro for a long time since aug 9 and yesterday it broke down on me. Somehow I can't play anything. When I turn it on, it freezes and doesn't go to the menu. I tried using the recovery mode and clean it up but it froze again.
I don't know how i'm going to send it back to the factury to repair it. My micro was previously repaired like two weeks ago. The bad news is that sending back the my micro requires the reciet, but I have given it to them before and I was sure that they would give it back, but no. So how can I send it back without a reciet.
Message Edited by kemar_frankson on -04-2005 04:4 AM
Message Edited by kemar_frankson on -04-2005 04:5 AM

Same headphone problem with Zen Micro Pho

I had 2 Zen Micros before. They both had the headphone where you can't hear anything unless you move it in the right position. My second Micro took a while to break and I cashed in my rebate at Best Buy.
I got the new Micro Photo since they ran out of regular ones. Do you think I should get the rebate? Does the Micro Photo have headphone jack problems too?

Snoweagle wrote:
So far mine doesn't and i've not heard news that the ZMP is suffering the same headphone jack issue as the Micro.
Yep, there has been no known headphone jack problem involving the MicroPhoto on this forum, and this should be compared to new threads every week concerning the original Micro as well as the old 00-pages discussion thread. More people have supposedly bought the original and it has existed for a longer time, but the ZMP has been out for over 6 months in the US and fo quite a while in Europe, well beyond the time it takes for many Micro users to discover this problem (my first broke after two days...). Considering this, I'll presume it has been fixed with the ZMP.

Problem with Zen Micro Accessor

<IMG height=627 src="http://img.photobucket.com/albums/v652/Nick222/DSC0352.jpg" width=560> <IMG height=626 src="http://img.photobucket.com/albums/v652/Nick222/DSC0358.jpg" width=635>
Has anyone else had problems with the Zen Micros headphones or belt clip? A week or 2 ago my belt clip broke on the part that holds the spring. Yesterday (-24-05) the right headphone cover came off with the cords exposed. and the Part of the belt clip that held the spring in broke. A friend of mine who also has a Zen Micro the belt clip broke for him too. Has this happened to anyone else? If so how did you get it fixed?

What most people do is clip their belt clip on with the micro hanging outside. Me on the other hand i put the micro in my pocket of my shorts
or pants and keep the micro inside of the pocket with the belt clip hooked onto the lining of my pocket. That way my micro is safer and the belt
clip is very hard to break off

Zen micro photo proble

ok so i've had my zen micro photo since last summer, which means that the creative lab crew wont help me since my purchase is over a year old. lame. well i had a minor 2 ft drop with my buddy, and it wont work. when i turn it on, it freezes on the "creative" screen. then when i get to the option window so i can attempt to clean it out, it wont work, i would like to say that it freezes also on all the options, but i cant really tell. those are i guess minor problems. i dont really know, but it also will occassionally make this odd "skipping" noise when i take the battery out and replace it so it will restart. this kid at Best Buy said that it has a small rotating disk on the inside and that it could of cracked or isnt on properly. but this is a drag. and you would think that i could just plug my baby into the computer with the USB cord,but now it wont even respond to the computer, or the computer wont recognize it. if you have any advice that would be swell.

i asked that same question because my zen micro broke no responded, but i did get a microphoto and have not had any problems yet.

Zen Micro Headphone Jack Poll/Co

THIS IS A MULTISELECTION POLL
-My Jack is fine
2-My Jack is/was broken
3-I know someone who has a micro and theirs is fine
4-I know someone who has a micro and their's is broken
There seems to be this "massi've" problem with the zen micro with the headphone jack breaking. Creative also had this problem with the Zen xtra, so to see if this is an epidemic or just a small problem vote either you have a broken jack or not. also please post a reply if you know someone who has this problem or if you know someone who doesn't. If you bought a refurb micro dont count yours because this could very well be the result of abuse from the other party.
Simply choose the number that corresponds to you and your zen micro.
PS. post where you bought your micro and when the jack broke if it ever did.
-My Jack is fine
2-My Jack is/was broken
3-I know someone who has a micro and theirs is fine
4-I know someone who has a micro and their's is broken
- As for me, I've had my Zen micro for 2 weeks, it was fine no problem, never had any problems with headphone jack. but i have had it only for 2 weeks, before i decided to return for a refund.

I was wondering why we really needed this thread .. i Think Creative and Us are pretty aware of the probs SOME people have been experiencing ...
Lets try to help each other not be whinging all the time if people have this prob its best to get an exchange .. whilst it is not ideal .. you expect teathing troubles and problems with some new items ... who hasn`t ever had something that needed to be sent back or exchanged ... Chill people Creative will see us all right.

Zen Micro- reliability?!?

I purchased a zen micro and after 2 months it broke! i was able to turn it on and off by wiggling the headphone wire?!?! this ment it would turn itself on and waste my battery. I sent it back and got a replacement and now the touchpad has gone! when i try 2 turn the volume up/go up on a menu it goes down, as it does wen i scroll down on the touch pad. This means it is now on volume level 0 and i have no way of turning it up! Has anyone else had these problems? or am i just unlucky and have had 2 crap micros?

Some people have had problems, but it's difficult to say if there's a reliability issue short of seeing Creative's return figures (something we're unlikely to get!).
On your second player, have you tried a reset and a disk cleanup, and reloading the firmware?

Zen Micro wont charge via USB on first

Hey guys,
've had a look at alot of posts regarding charging Zen Micro's but none have thus far solved my problem.

I used to have a Zen Micro Photo but it broke and I've had it replaced with a Zen Micro (6GB) with firmware ..0

I have so far been unable to get my Zen to charge from a laptop. I have tried the following:
* Cleanup from Recovery mode
* Connect player whilst locked
* Removed and replaced battery
* Updated drivers on windows XP (my OS)
* Installed software on 2 laptops and had exact same results

My zen is now dead battery wise, when I plug it into the computer it turns on and gives my a screen that says Low Battery. Not once have I seen the charge symbol appear when it was connected to the laptop.

When I do connect it it is seen as a MTP device on windows, and now Creative MediaSource does not recognise it as connected.

I had similar problems with my Micro Photo but they worked themselves out somehow (I dont remember how), its getting really frustrating and I'd appreciate any help.

Cheers guys!

Maybe if it doesn't recognize it, you might have to install the software again (the CD that came with it).
-Sara

Zen Micro Power Swi

Well, my headphone Jack finnaly stopped working(after ohh a month or so), but my mom accidently threw away the receipt for my Zen micro. So I decided to try fix it myself. Anyways I did get it fixed, but not until I onadvertently broke the little tiny plack peice of plastic that is part of the power switch on the PCB. Tried epoxying it back together, but its just too small and doesn't hold. sigh
What do you think the chances are that I could get another one of these little peices shipped to me lol?
Or does anyone have any other ideas of what to do? Might just solder a new switch on and have it just hanging out of the hole in the top where the silver switch is. Ugly and Inncovient but atleast it would work. Just gotta figure out the combinations of the 4 pins what they do I guess.
Thanks!
Oh and feel free to punch me if you ever see me for trying to fix this myself lol.

F*** the store will do that! OMG ERRr
ok ok.
Well I didn't eaxactly fix it, I just epoxied it in place so it doesn't move around. it works for now. If I just hadn't snapped that peice of plastic all would be right now.
Looks like i'll have to solder a new type of switch on. :/

Creative Zen Micro 5GB: Freezing on transfers & during playback (Please He

Ok, Here is a problem I am having.
My Zen is freezing no matter what program i use to place music on it.
The transfer will begin and rarely get or 2 songs on but more often it will reach about 30% on the first song, freeze and remain here till i unplug it and go into recovery mode by taking the battery out.
THINGS I HAVE TRIED:
*Changing the firmware (at least 0 times for each firmware available on this site)
*Formatting & Defragging (Don't even get me started how many times)
*Using different software (WMP0, Creative Sync and Every other one included with Creative Zen Micro Explorer)
*Upgrading software
Now i am a qualified electronic repairer and i have dismantled my zen and a friends (whom dropped it and bought a new one) i have from here changed the hard dri've thinking this may be the source of the problem (yes i am aware the warranty is void now but when i placed the battery in the first time i got it the sticker broke) This has done nothing so i have placed the original HD back in.
I have NO idea what to do now!
I can not afford a new mp3 player, have no warranty YET i do have the ability to repair this by myself.
If anyone has ANY suggestions whatsoever i am willing to try them, of course still sensible.
Please PLEASE PLEASE! help me out. i will be gratefully for any help i can get.
-Norb

/being venting
Why does Creative make it so easy to Reload the firmware, and why do soo many people choose this option!?!?!?
/end venting
pdk, your task now is to get your computer to recognize your player. I have a feeling that you are using a v2 firmware. Do you see the words MTP Device anywhere when you connect the player to your computer? If so then follow the steps listed <a href='http://www.nomadness.net/modules.php?name=FAQ&myfaq=yes&id_cat=8&categories =Nomad+Jukebox+Zen#228' target=_blank>here[/url]. Then use the firmware provided on your CD and see if it can recognize your player. You might have problems since you choose the Reload firmare option in Recovery Mode.

So I broke my Zen Micro

Similar Messages

Maybe you are looking for