So I forgot the answers to my security questions and in order to reset them I need to answer them? Help? I can't buy anything and I don't see the option to resend them...

The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the link then that implies that you don't have one and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been resetyou can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

Similar Messages

Hi everybody! I forgot my security questions to my Apple ID, now I can't buy anything! How do I get the answers to or change my security questions?

Hi everybody! I forgot my security questions to my Apple ID, now I can't buy anything! How do I get the answers to or change my security questions?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104203)

HT5312 I have forgotten the answers to my Security questions, would you kindly please reset them. Thank-You

I have forgotten the answers to my Security questions, would you kindly please reset them. Thank-You

These are user-to-user forums, you are not talking to Apple here.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT4623 I do not know the answers to my security questions. How do I reset them?

I just bought my new iPhone and want to purchase a new app, but the app store will not let me until I answer a couple security questions. I, however, do not remember my answers to these questions. So how do I get around this?
Thanks,
Dennnis

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111628)

TS2446 I can't remember my answers to my security questions. How do I reset them?

I can't remember the answers to my security questions and it seems to take me in circles when I try to reset them. Please help.

Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

I made my account 6 years ago and can't remember the security questions. I also haven't set a rescue email. It won't let me buy anything until I answer the questions. What do I do?

I can't remember the security questions I created 6 years ago and can't buy anything anymore. I don't have a rescue email either, so I'm stuck.

Click here and request assistance.
(75676)

I'm trying to buy something out of the App Store and I forgot my answers to my security questions so I went to reset the security questions and the email address that's saved as a secondary email I no longer use how would I reset my security questions?

I need help trying to figure out how to reset my email address so that I can reset my security questions.

Mslauderdale wrote:
I need help trying to figure out how to reset my email address so that I can reset my security questions.
1) Apple ID: All about Apple ID security questions
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Email Here > Apple Support iTunes Store Contact

I have forgotten the answer to my security questions. How do i reset the security questions.

I Have forgotten the answer to the security questions, how do I reset the security questions to enable purchase a book from iTunes for the first time.

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

TS1702 I have forgotten the answers to my security questions. How do I reset?

I cannot purchase any apps on my iPod touch because i cannot answer my security questions correctly. Please help!

If you already have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

I can't buy music because I don't remember the answers to my secure question

I just wanto know how to have access to my itune store, I can't connect because I don't remember the answers to my security question

Go here
https://iforgot.apple.com/password/verify/appleid
Then reset your password.
Make sure to send the link to your email.
Then from there you can change it.
Also you can change your Question

I want to by gems for my game and it said I have to anwser questions first because I having purchased anything on this phone and I don't know the questions answers someone help I can't buy anything

Helpppppppppppp

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

How can i fix my mac book pro. My safari crashes all the time, my screen will turn black for no reason, My iPhoto crashes during upload from my iPhone, I can't highlight anything and I can't drag anything.

Someone PLEASE help me! I cant figure out what is going on with my computer. I don't install anything weird, but my brother does. He's very good at computer tech stuff and is in I.T, but I cant help but blame him for all the problems my Mac is having. Nothing works like it should. My safari will randomally crash, my screen will randomally turn back, my iphoto will crash during uploading from my iPhone, I cant highlight anything, I can't drag anything. When I want to click on something, I have to click over and over again just for it to even register. I know everything is up to date and recently reset my PRAM. I'm running Lion and have a lot of room on my hardrive. I have an external harddrive and I'm wondering if I should just move all of my important files over to it and completly wipe out my computer's hardrive and start from scratch.

Some folks can't leave well enough alone, and insist on downloading all sorts of additional "stuff" that ends up making their Mac unstable.
Standard Mac OS X on properly-operating Hardware does not crash, unless you start installing too many add-ons.
You can run "just the basics" by holding down the Shift key at Startup. This does one pass of Disk Repair, then loads a minimal set of extensions, and comes up in Safe Mode. If it works OK that way, but crashes in "regular", it's the add-ons.
There ia another layer of add-on junk that can be added to Safari. If the only remaining problem is Safari crashing, those add-ons can be disabled as well.

Can anyone tell me why I don't see the import wizard in the file menu. running FFX10 on Mac 10.6.8.

Skipped import wizard when installing, but want to import safari bookmarks now. don't see import wizard in file menu. running FFX10 on MAC OS 10.6.8. Thoughts? THX!

You can find the Import menu entry in the Bookmarks Manager (Library)
*Bookmarks > Show All Bookmarks > Import & Backup > Import Data from Another Browser
*http://kb.mozillazine.org/Import_bookmarks

I need a help, I can't restore my icloud Backup. Please see the details of discussion.

During İcloud backup, my device shut down and Icloud back did not complete. And I tried to restore it to my new device whic is İphone 5 but İt can not restore the backup file. Because When I enter the backup file its says;
Last Backup infinished
Backep size 4,8gb
Has anyone can help me on this.
The backup file is very important for me.

Plug your old iPhone and complete the backup.
Go to your new iPhone 5 and tap "Settings>General>Reset>Erase all Content and Data. When your iPhone restarts you will guided to restore from backup.

When trying to save a page, I can enter file name etc, but don't see the SAVE button to click SAVE. It's like it's below the screen or something. How do I fix this?

I was in a webpage and was trying to save it. I selected SAVE AS from the drop down menu. Then I entered the file name, and selected TEXT ONLY as file type. Only thing left to do was click SAVE, but there was no SAVE button.

You can check it DTA or another extension isn't causing this problem.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

So I forgot the answers to my security questions and in order to reset them I need to answer them? Help? I can't buy anything and I don't see the option to resend them...

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