So... I got the new iPod Touch, and it is stuck in a loop trying to restore after the latest OS update failed...

I bought the new iPod Touch today, and tried to update to newest software, got an error code "6" and now is in a cycle in which it keeps downloading the update and then telling me the iPod needs restoring... over and over again.  Like Ground Hog Day...
Any help would be much appreciated!  Thanks!

I have exactly the same Problem ! iTunes starts downloading the 885MB of the update over and over again, One Cycle takes a Lot of time.

Similar Messages

  • My daughter got a new ipod touch and set it up using my apple id.  It sync'ed and got my contacts, so she went ahead and deleted them off her ipod.  Unfortunately, my iphone then 'synced to the cloud' and I lost all my contacts.

    My daughter got a new ipod touch and set it up using my apple id.  Once she sync'ed it, she had all my contacts, so she went ahead and deleted the ones she didn't want.  Unfortunately, my iphone then sync'ed to the cloud and all my contacts were wiped out (the ones she deleted).
    So, I wiped my iphone and did an icloud backup/restore.  This restored all my apps, but my contacts are still the ones from when my daughter did her update.  It doesn't appear as though I got back my contacts, even though I chose an icloud backup from before the deletion.  Logging into icloud shows the reduced/deleted contacts, not the full list I had, and I can't see a way to revert back to an old copy.
    Any ideas?  I thought restoring from the cloud would have done it, but the contacts I got were the 'current' copy, not an older/archived copy.
    I'd appreciate any ideas.  None of the articles I found seemed to address retrieving an 'old' copy of your contacts from the cloud.

    The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts.  Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
    The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
    Otherwise the deleted contacts are gone.

  • Got a new ipod touch and the sound is poor and crackling have tried resetting but its still the same !! please help

    Hi have got a new ipod touch and the sound is terrible either with or without speakers!! The sound is crackling and intermitant very annoying! Have reset the ipod and its still the same. Would appreciate any help.

    If the music plays fine in iTuneds on the comouter try:
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    - Restoring from backup
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    Do other sounds sound OK?

  • I got a new ipod touch and when I went to text it used my Dad's number.  I want to use our family's itunes account (for music etc) but have my own id/number for texting.   What do I do?

    I got a new ipod touch and when I went to text it used my Dad's number.  I want to use our family's itunes account (for music etc) but have my own id/number for texting.   What do I do?

    See:
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    You will not have a phone number, only an email address.
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage

  • HT1414 i was trying to updates the new version but there was error occured so i was trying to restore but the massage come to connect yo wi-fi so i dont know where to start from there

    i was trying to updates the new version but there was error occured so i was trying to restore but the massage come to connect yo wi-fi so i dont know where to start from there

    Downloading past purchases from the App Store, iBookstore, and iTunes Storehttp://support.apple.com/kb/HT2519
    Message was edited by: michael08081

  • HT1449 i have bought a new iPod touch and when i went to sync my iTunes library most of the songs didn't come across they get a explanation mark at the side they are whole cds of music. but i didn't have this problem on my old ipod touch when i was using

    I have bought a new ipod touch and when i went to sync my music library on to it only a few songs went over, the ones that didnt had a ! next to them. I had no problem when using my last ipod touch but i was using a pc at the time not a mac though.

    Hi there,
    This usually meas that iTunes can't find the original files. I would recommend taking a look at the article below for some tips on locating that lost media.
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    -Griff W.

  • Pre-ordered the new ipod touch and?

    i pre-ordered the new ipod touch last month on the 18th, and i've been hearing peoples statuses have change to ready for shipment i believe? i checked my status and its still saying its processing my item, when can i expect to receive it? i also seen it said it will be shipped from oct 24-26th. does it take longer for it to ship if you have it engraved? and also if and when it is delivered to my house and nobody is home to sign for it what would i have to do? (would i have to go to pick it up if i miss the delivery?)

    See this previous, long-running discussion
    My iPod Status just changed to ...: Apple Support Communities

  • Just got a new IPOD Touch and it wont connect to our Wifi home network with a Belken N Router. Our router uses WEP 64 bit security, but had a "blank" password field, which the IPOD did not like. Changing to a 6 char numeric PW didnt help either.

    OS is whatever OS ships with current IPOD Touch
    I cannot understand why the APPLE engineers have designed this product so that it has SO MANY WIFI problems.  This is supposed to be an easy-to-use product.  We've had no problems connecting our new laptop, our ROKU box, etc, but it seems impossible to get the IPOD touch to work.  NOTHING LIKE SPENDING XMAS MORNING DOING APPLE TECH SUPPORT TROUBLESHOOTING TO LEAVE YOU IN THE CHRISTMAS SPIRIT!!!  Argh!
    In fact, the only way we have been able to get this expensive brand new IPOD to work on our home network is to DISABLE SECURITY in the router settings.  THIS IS ANYTHING BUT A GOOD IDEA.
    DON"T KNOW WHY BUT MANY OTHER USERS ARE REPORTING THE SAME KIND OF PROBLEM SO APPLE ENGINEERING NEEDS TO GET BUSY AND FIX THIS PROBLEM SO THAT NEW USERS CAN CONNECT TO THE INTERNET WITHOUT HAVING TO BE TRAINED ROUTER ENGINEERS TO DO IT!!!!
    Ok, sorry for the rant, but surely those of you who are experiencing this share my frustration.  This is not why I bought an APPLE product.
    IS THERE ANY POSSIBILITY THAT APPLE WILL NOT ALLOW A WIFI PASSWORD with more than one identical alphanumeric character?  Any ideas?  We also tried eliminating the 40 MHZ setting under Bandwidth settings in the router settings for our router, but it made no difference.  The router has the latest firmware, too.  Running out of ideas, and am ready to box this unit up and send it back!

    Thanks, Bob!  You are correct.  And, we learned this as we spoke with APPLE TECH SUPPORT by phone on Christmas day (800-APL-CARE).  One of their reps spent the time to help us troubleshoot this, but the boiled down conclusion is your answer, and to repeat for the benefit of others, here is what worked:
    1. With our Belkin router set to "out-of-the-box" WEP 64 bit security, we could not get wireless access of any kind.  Only with the Security Mode set to DISABLED, could we gain access.
    2. Changing the router's security mode setting to "WPA/WPA-2...." and entering a new min. 8 char passphrase, and then entering that same passphrase into the IPOD Touch, and restarting the router, did the trick!
    Based on this, and some info found in another posting, I can only conclude that the IPODs and IPHONES do not support WEP security mode in many generic routers used by thousands of consumers.  Hopefully, those same consumers can figure out how to change their wireless router setttings to WPA/WPA-2 security mode and ALSO get all their other wireless devices (PCs, laptops, WII boxes, ROKU boxes) all reconfigured to WPA mode, too.
    I THINK THE BOTTOM LINE HERE IS THAT THERE IS AN ISSUE THAT APPLE NEEDS TO ADDRESS WITH WEP COMPATIBILITY and it may also be the case that MOST CONSUMERS ARE USING WEP 64 BIT security on their home wireless routers?
    In any case, it's working now, so anyone who is having problems should try changing to WPA mode and post back here if it worked for them!

  • HT2292 I recently got a new ipod touch and the new one will not connect to itunes.  I've done all the troubleshooting and now I'm just plain frustrated.  With the new update my old ipod froze and best buy gave me a new one. What to do?

    My ipod recenly froze with the last update.  bestbuy gave me a replacement.  the new one will not connect to the computer or itunes.  i followed all the instructions and - nothing.  It's frustrating enough as i lost all my notes and work, but now I can't connect to sync with itunes.  i don't get it.  i'm not a supertech so i don't know what to do. help!!!!!!

    Thanks, Bob!  You are correct.  And, we learned this as we spoke with APPLE TECH SUPPORT by phone on Christmas day (800-APL-CARE).  One of their reps spent the time to help us troubleshoot this, but the boiled down conclusion is your answer, and to repeat for the benefit of others, here is what worked:
    1. With our Belkin router set to "out-of-the-box" WEP 64 bit security, we could not get wireless access of any kind.  Only with the Security Mode set to DISABLED, could we gain access.
    2. Changing the router's security mode setting to "WPA/WPA-2...." and entering a new min. 8 char passphrase, and then entering that same passphrase into the IPOD Touch, and restarting the router, did the trick!
    Based on this, and some info found in another posting, I can only conclude that the IPODs and IPHONES do not support WEP security mode in many generic routers used by thousands of consumers.  Hopefully, those same consumers can figure out how to change their wireless router setttings to WPA/WPA-2 security mode and ALSO get all their other wireless devices (PCs, laptops, WII boxes, ROKU boxes) all reconfigured to WPA mode, too.
    I THINK THE BOTTOM LINE HERE IS THAT THERE IS AN ISSUE THAT APPLE NEEDS TO ADDRESS WITH WEP COMPATIBILITY and it may also be the case that MOST CONSUMERS ARE USING WEP 64 BIT security on their home wireless routers?
    In any case, it's working now, so anyone who is having problems should try changing to WPA mode and post back here if it worked for them!

  • Got a new iPod touch and now i want it to be the iPod i can use on my iTune

    So i got an itouch to replace an older ipod of mine. But now my itunes only recognizes my old ipod and the only way i can get new stuff onto my new ipod is by syncing it which is fine but i can't create playlists or organize my music at all. So what do i do? I don't use the old one anymore so i don't care about it not being the main ipod on my account. help!

    I don't understand?
    "But now my itunes only recognizes my old ipod"
    and
    " i can get new stuff onto my new ipod is by syncing i"
    How do you sync if itunes does not recognize your new ipod?
    You can sync as many ipods as you like to the same computer/library.
    What is the problem? You are syncing music to your new ipod.

  • I recently got a new ipod touch and then got an iphone not long after that. Since I got my Iphone I can no longer see the "on this ipod" tab when I connect my ipod touch. What can I do to remedy this so I can explore my touch through Itunes?

    I think I put everything in the question. I got a touch, then an iphone. Now when I connect my touch there is no "on this ipod" tab in the toolbar. How can I get it back?

    Perhaps you are talking about the Sidebar? If so, to show the Sidebar, choose Show Sidebar from the View menu in iTunes.

  • I got a new ipod touch and now I can't sign in to FaceTime on it because the app says my email address is already in use...

    Ipod needed to be replaced because of a bad display.  Now I can't get into Facetime.  At the Apple store no one said I should sign out before I handed the old iPod over to them...

    See if this helps:
    iOS: FaceTime is 'Unable to verify email because it is in use'

  • HT1665 I just ordered the new iPod Touch and the earpods that came didn't have the volume control button.

    Why? Was this a mistake? Should I contact Apple?

    No mistake. Since like the 4G iPod, the 5G also has a built-in mic (unlike previous iPod touches), the 4G and 5G only come with standard earphones.,

  • I just got a new ipod touch and I don't know how to connect it to iTunes. Help ?

    I've plugged it in and everything but it won't come up , already updated iTunes and restarted computer

    See:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.6.8 or later for iOS 6 (10.5.8 for iOS 5)
    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 10.7 or later (free download from www.itunes.com/download) for iOS 6 (10.5 for iOS 5)

  • I just got a new iPod touch and I need the latest version of iTunes

    to sync and manage it, so I used the updater and it gets all the way to the end of the installation process then comes up with an error- "your windows installer package encountered an error" and then it rerolls the process and closes. I uninstalled the version I had (version 10 of iTunes) and tried to install it after I downloaded from apple's website. but I'm still getting the same error. I'm running Windows 7 for 64 bit and everything is up to date with my system.

    Repair your Apple Software Update
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you can find ASU in All Programs, go to Control Panel/Programs n Features/highlight ASU, click REPAIR

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