So i had $80.00 on my card and its saying you took $39.88 and i dont know what i bought so can you please tell my what i bought the number was 24692163073000642534243
so please help
We cannot help you here - we are just users like you. If you have an issue with your iTunes account, contact iTunes Support:
https://expresslane.apple.com/Issues.action
Cheers,
GB
Similar Messages
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When I plug in my iPad 2 to my laptop to sync, it says "the file iTunes library itl" cannot be read because it was created by a newer version of iTunes. Can someone please tell me what this means? How do I correct it? Thanks!
The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash -
just recently, my i phone was stolen. Can anyone please tell me how to recover the photos, I presume I cloud would have it stored.thanks
Welcome to the Apple Community.
You can recover any photos in photostream, by logging into your account on your computer. Any photos that are in the camera roll and not in photostream may be in your backup if yo kept one. When you replace your phone, restore it using this back up. -
I've about had it! Can anyone please tell me where they hid the "real" Flash Player this time?
Sorry folks - don't mean to take my frustrations out on the innocent but I am sick of always having to run in circles trying to get what my creative cloud membership pays for. I finally got a new laptop and I'm stoked because it's the first one I've owned that will be able to run Adobe stuff without batting an eye (okay within reason - it's still a laptop! lol!). Anyways, the problem is Windows and some other programs along with Adobe. I've had to reinstall everything like four times now. But if I can get Windows to behave and stay stable - I can work on some delayed projects.
So I got to reinstall CC and after 4 times this searching and hunting for apps is really getting on my nerves. First, why can't Adobe put the real Flash Player in with the regular download on the CC login? I know we got the plug in with IE but I can't use it with Acrobat Pro. I'm embedding vids and stuff in PDF's and the only thing that's worked so far is that actual player. Flash Builder along with Flash Professional don't help either. About a week ago, I tracked the real "Flash Player" down but this time - I can't find it to save my life. Every time I get to click on the DOWNLOAD THE LATEST VERSION OF FLASH PLAYER link - it sends me back to a CC login page or back to the IE instructions. I've only logged into my account ...uh...about 25 times now if I counted all the open tabs right.
Okay so I get tired of searching all over for the Flash Player I need and decide to jump over to Adobe Story. I've got some other aps downloading and those will probably finish in about six to eight hours. But Story Plus isn't a download and it's included in the CC membership to. Now that program I liked. I had a bunch of projects saved and it has taken me a bit to get back over there to check it out but guess what.
I log in and it says I'm on the free version and my projects are gone. The more I search, the more Adobe insists I get the Story CC Plus with my membership - but that's not what I've got on my screen when I log in. *sigh*
I checked my membership status just in case - yes, I'm coming up for my renewal next month but there's no problems with my status and my bill shows current. So now I'm getting really frustrated. I see a nice little link that says get Premium support with your CC membership. Oh yeah? Click! They lied again. No matter how hard I look, the links only send me in circles (I"m bookmarking this page otherwise it will vanish into the nether too! )
So now I get to go pull my backups for my script that is no longer on Story Plus. Wonderful. I'm not going to go look at membership again. I'm really close to cancelling as it is - so I'm gonna go chill out and wait for stuff to download.Flash Player is free, and you might ask for help in Flash Player
This forum is about the Cloud as a delivery process, not about using individual programs... and as far as I know, Flash Player is a different, free, download
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
I put a password for downloading programs... And i dont remembered it, it said I had to put the official disc of MAC OS and if that disc I could change the password. I follow the steps but it doesnt work. Can anyone help me?
From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the headingBlocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
B-rock -
I create my apple id from my boyfriend macbook and its says that I have to review my itunes information , when I get to the credit card number info etc. Its keep asking me for that I dont have any credit card and I dont want to put any , what should I do?
You cannot use that ID without a credit card. You did not create your account correctly. There is very specific way in which you must create your account if you do not want to use a credit card. If you don't have a credit card, you will have to start all over again.
1. You will have to sign out of that ID before you can create a new one. Settings>iTunes & App Store>Apple ID>Sign out.
2. You cannot use the email address that you used for the first ID that you created. You will need to use another email address now
3. You have to download a free app in order to start the new Apple ID process.
Read this before proceeding.
http://support.apple.com/kb/HT2534 -
can someone please tell me if there is any problem if i download this. i am asking this question as i was in trouble when i had installed maverick [hard disk crashed]s
Well it does detect the camera, under USB in the System Profiler it says "FaceTime-HD-camera (built-in)". But the image distortion.
Since you can't see the image, here's a description: it shows horizontal lines all over the place in the image, and the lines are quite tall and they contain part of the image but moved horizontally to the left or right, and in a different color as well. So for example you could see part of my face but there is a horizontal bar where my eyes are located in, and it is moved to the left so that my eyes are at the left of my face. I hope that made some sense...
Will try to get to an Apple store next week. -
hello i was updating my ipod 5 to ios 8 and when it was in the middle of updating it came up that i had to connect to itunes and i have done so and its telling me to restore it and i have tried many time to and its not working. So what to i do??
What exactly happens when you try to restore via iTunes?
Error messages? -
I have purchased Iphone 4 from US and its not having sim in it and rt now when i have updated this to io5 ,it is showing "sim card inserted in iphone is not supported" and i am not able access aything."
Earlier i was able to use all application in this using IOS 5.0.1.
I have format it and after that i am not able to use it.
How to restore my itunes to 5.0.1???Well, welcome to the world of "hacked" phones. If your purchase was from the US, you obviously purchased an iPhone that is locked to a US carrier. The iPhone must have been jailbroken and unlocked via software to accommodate your foreign SIM card. Now that you have updated the phone, it is locked back to the US carrier. Only the carrier can authorize Apple to unlock the iPhone and none of the US carriers will unlock the iPhones. Best suggestion is to sell the phone and obtain a factory unlocked version directly from the Apple store.
To answer your other question, there is not a supported method to downgrade iOS. -
im trying to do an in app puchase and it says go to support at itunes - i dont have any restrictions and have not had problems installing apps????
Well that was a jerk reply, thanks for no help 'gdgmacguy'. I have the same problem and have already contacted support regarding the matter. Hang tight Scottyp, I will post any resolution I find or receive from support for us and others coming here for help.
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hey please please help me my serial no - DN******TWF.my iphone got water damaged but apple says this serial no has replaced but i had never replaced i lost my thousands.please tell me what to do.my iphone 5 is in dead conditions.how can i get my refund? means how to get replacement or other chances to get my ruppe refund?for god say please help my please...!!
<Personal Information Edited by Host>Sorry, it appears you were scammed. The phone you have was replaced, either under warranty, or as an out of warranty replacement, & should have been returned to Apple. Unfortunately, some unscrupulous retailers will fix these phones, & then re-sell them. Your only option is to go back to whoever you purchased the phone from & confront them
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Hi I downladed minecraft of tongbu, and it asked for Apple ID, it crashed I think it is used to get Apple ID and use it on MY credit card please tell me what to do. I do not want to factory reset because I have a lot of gaming progress, tell me what should I do, I beg you.
Hello there wkertisrags,
It sounds like you are concerned about your Apple ID security. I would start by resetting your Apple ID password with this article:
Apple ID: Changing your password
http://support.apple.com/kb/ht5624
You can also add some enhanced security with Two-Step Verification, and here is some more information on that:
Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/ht5570
If you feel your account data or security has been compromised you may want to reach out to our Account Security team with this article:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Take care,
Sterling -
i have american account but i just now have 0.61$ and i have another gift card from uk.i want to use it but itunes said i have to change my country and its not possible before i spend all my money.my question is how i can spend a 0.61$ ?
If you are now in the UK then you can try contacting iTunes support and see if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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how many problems do you need to have with a mac book pro to get it replaced i have had 6 problems and they say they have fixed everything and somthing new happends
I have had thehad the:
ram replaced
Battery
Audio
Trackpad
os operating system
fans
And they still won't replace the laptop for me worst buy ever but i have had a imac for 2 months and nothing at all wrong .You could try calling Apple and ask for Customer Relations.
From Readers Digest-February, 2005
How to Complain
You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
Have a goal
If you want your product repaired, say so. Want an apology? Speak up.
Keep it short
Focus on one problem, and be succinct.
Stick with it
You have to invest the time it takes. Don’t get what you want? Ask for a supervisor.
Skip ultimatums
Don’t threaten not to do business with them again. Why should they help you if you won’t buy from them in the future?
Plead your case
Many companies have information such as how much money you’ve spent with them and how often you complain. If you’re a good customer, they may be more willing to help.
Be nice
You’re unlikely to get what you want if you’re rude.
Good luck. -
You have taken 1.58 from my debit card and i do not know what for. There is no history for it. Please tell me what it is for. Thank you
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple, we won't know.
Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If not then you can contact iTunes Support via this page and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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