So I had pictures in an album called photo library and when i backed up my iphone to my computer, the pictures disappeared from my phone. They were pictures that had originally been transferred from my blackberry to my iphone

I had pictures that I transferred from my blackberry to my iphone and they were in an album labeled photo library. my phone needed to be replaced so I backed it up to my computer and now my photos are gone. The camera roll pictures are still there but my 800 photos from my blackberry are gone. does anyone know where i can recover them from? are they gone forever? any help would be much appreciated. thank you

I transferred my photos (I cant recall how i did) from my old blackberry to my new iphone.
Okay.
i also imported the photos to iphoto but it was only the pictures from the last six months (camera roll).
Okay.
I dunno if this information is useful but the photos im trying to recover were in an album called photo library and they were permanent and couldnt be edited or deleted on the iphone.
These photos were never on your Mac. iPhoto only imports from the Camera Roll. You'd have needed to use a 3rd party app to get any other photos from your phone.
Regards
TD

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When syncing my iphone it loaded photos from my PC onto my phone and created another photo album called Photo Library and I cant delete them

When I synced my iphone4 it downloaded some photos from my PC onto my phone and created a new album called Photo Library. I cannot delete these photos on my phone. I have tried another sync and made sure that the photo sync box was not ticked. It asked me if I wanted to delete previously downloaded photos off my phone and I said yes but it did not delete them.

I may have misread your post. If you are trying to remove the photos synced from your computer you should be able to do this by unchecking Sync Photos on the Photos tab and syncing. If you did this and the photos are still there then something failed. You might try rechecking Sync Photos, syncing, then uncheck Sync Photos and syncing again to see if it works this time.

I just downloaded Yosemite and all my iPhotos have disappeared! I tried importing them from the photo library but it said there wasn't enough space on my hard drive which is rubbish, because they were there before. How do I get them back to iPhoto?

I just downloaded Yosemite and all my iPhotos have disappeared! I tried importing them from the photo library but it said there wasn't enough space on my hard drive which is rubbish, because they were there before. How do I get them back to iPhoto?

There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

I have so many pictures on my photo stream and camera roll. I synced them to my computer, the ones on my photo stream. can I delete the pictures in my camera roll? and still have the pictures on my computer? or do i have to save them from icloud folder to

Hi, i am an idiot when it comes to this. I have so many pictures on my photo stream and camera roll. i cant even take anymore pictures or even update to ios7. I synced my pictures to my PC, i think. can i know delete my camera roll or will my pictures disappear from my computer? im so confused!!

If you delete photo stream photos from your phone they will be deleted from the my photo stream album on your PC. Before doing that, be sure to copy or move them to a different folder on your computer.
Deleting camera roll photos won't delete anything from your computer. If you import them to your computer using your usb cable as explained here: http://support.apple.com/kb/HT4083, you will get an option to delete them from your phone after they are imported.

I just got a new pc and tried to move my library from the one pc to another using my ipod. When I did so, I lost about 20 songs recently downloaded. I don't know where the songs are....they were songs that I downloaded using the ipod????

I just tried to transfer my itunes from my old pc to new one. I have music that is downloaded to all three devices...new, old and itouch. I used the itouch to transfer the music, but now the music I downloaded with the itouch wifi disappeared. Help!!!!

Hi there,
It sounds like your purchased content is not transfering via a flash drive. It may be easier to re-download this contnet directly from iTunes. Take a look at the article below for mor information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
-Griff W.

Photo library and iphone pictures

I have an Iphone 3gs.
The problem is in Photos.
I should be showing the following
Camera roll
Photo stream
Iphone Pictures
And I am
But I am also showing
Photo Library
Which is a Duplicate of Iphone Pictures
When I go into Itunes to the "select photos from" menu and pick "Iphone Pictures",
Itunes will duplicate the Iphone Pictures album with one called "Photo Library".
When I look on my PC I find Iphone Pictures but do not find "Photo Library".
When I move the Iphone Pictures album to a different directory and replace it with a new
one, the Photo library goes away. Then I try to copy and paste the photos to the new
"Iphone Pictures" folder and resync. The Photo Library comes back as a duplicate again.
This is frustrating.
Please Help

This is the way Apple handles photos on the iphone. it is normal and is correct.
Just as a book can be in the library and in the fiction section, a pic can be accessed from the folder you sync and the photo library. There are noe two copies, simply two places from which to access the same photo.
If you add several folders/albums, then all pics can be accessed from photo library, and the same photos can be accessed from their respective folders.

HT1222 I get the message that there are items that I bought in tunes that have not been transfered. I syncronize my ipad, but still get the sa,e message. what can I do?

I am trying to update my ipad. When I start the process, I get the message " there are items bought in itunes that were not transfered. I synchronized my ipad, but still get the same message. What can I do?

I assume that this means items that haven't been transferred from the iPad into iTunes.
Connect the iPad to your PC and launch iTunes. Right click on the iPad name on the left side under "Devices" and select Transfer Purchases from the pop up window. Then sync one more time. Then after that, right click on the iPad name again and select - Backup. After that process completes then you should be OK.

HT2905 When i use itunes to transfer photos from my pc to my iphone it transfers two duplicate folders onto the phone. One called photo library the other the name of the folder i transfered. I dont want the photos on my phone twice

Hi. I hope someone can help.
I have just downloaded itunes onto my pc.
Firstly when my iphone is plugged in and i open itunes it does not have a picture/photo folder under my phone listing.
Secondly when i go to photos from the top of screen and tick sync. It asks me to select the folder i want to sync with phone which i do. I then press apply and it transfers all the photos from that folder to my phone BUT it does it twice! I end up with two folders with the same photos. One named as per folder on pc and the other named photo library. I am not able to delete either of them. If i go back to itunes and unsync it deletes them both.
I have been trying for hours now.
If i just try to do it from my pc ie right click and send to iphone it wont do it just says phone not responding or disconnected
Any ideas?

You do NOT have duplicates. This is how Apple handles photos.
Just as a song is in your Itunes Library and that exact same song can be accessed from a playlist, all synced photos are in the Photo Library and those exact same photos can be accessed from the album.

HT1338 I am trying to upgrade my iPhone via my macbook but the messageThere are purchased items on the iPhone "Mark Price's iPhone" that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updati

Good morning
I am trying to upgrade my iPhone via my macbook but the following message keeps coming up and the download does not work
"There are purchased items on the iPhone “Mark Price’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this"
Please advise how I can transfer these files, I am not sure what files are in question.
I've only had the MacBook a couple of days, I am PC savvy but this is all new to me so please keep it as simple as possible. I am a brit based in Bahrain.
Regards
Mark Price

okay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on?

Im trying to update my Iphone OS but it says: " you have purchases that have not been transfered to your itunes library". I dont want to lose anything I've purchased, I dont want to cross reference every app and song to see if its in itunes or not. help

II have an iPhone 4. I want to update my iPhone operating system but when I do, it says I have purchases that haven't been transfered to my iTunes library. I sync my phone everytime I plug it in (automatically), so I'm not sure why I'm getting the message. I have updated opertating systems before and lost everything, photos, contacts, music, aps, etc so I've been hesitant to do it this time, but my phone is just too slow and aps keep crashing etc.
Short of going through and manually verifying every app and song ive purchased, how can I figure out what is missing from my library, and begin this update?
Thx
Jon

thanks, but the device displays on the top right of the latest version of itunes, and i doesn't allow a right click. You can open it and access the info inside but theres no option to "transfer items" anywhere :-s

There are purchased items on the iPhone "asingh's iPhone" that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue?

When I am trying to upgrade my iphone to IOS7.0.2 by connecting my my iphone and macbook, it shows "There are purchased items on the iPhone “asingh’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue? ". I hit the same issue and lost a lot of apps from my iphone. Can someone help on how to resolve this issue? I can automatically upgrade my software on the iphone but how shall I resolve any future updates of "Apps"?

I appreciate the answer, but what you describe is not entirely accurate. First, to even see view, you have to enable the menu by clicking on the icon in the upper left. View allows you to show the sidebar.
Second, you will NOT see your devise listed in sidebar or anywhere else. Instead, you have to click on "devise" from the sidebar menu, wait a minute, and then it will finally show up under "devise." Or maybe it just takes a minute to show up whatever you do.
Third, right clicking on your devise will take you to a menu with "transfer my files" on it, but then iTunes will refuse to make the transfer. Instead, it will tell you that <your apps> on your <devise> could not be transferred to iTunes "because you are not authorized for it on your computer." Apple unhelpfully suggests going to store> authorize this computer. There is a "store" menu item on the sidebar, but it has no "authorize this computer" sub-menu. Instead, go to the horizontal menu at the upper left, and THERE you will find "store" and the "authorize this computer" sub-menu. Now you can transfer your files, to who knows where.
My iPhone 5 is my first Apple devise. So far my experience has been, to do A, which must be done right now, you must first do B. To do B you must first do C, which is unexplained save in answers in user forums. To do C you must first do D, which, after several hours of research and puzzle solving, can eventually be done.

HT1296 I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

You copy them from your old computer or your backup copy of your old computer.
The iphone is not a backup/storage device.

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them.

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them before updating.

Thanks. This seems to have worked easily.

How do I delete photo ALBUMS from my iPHONE 4? I sync via icloud and I can not see any folders selected in itunes. I searched the internet and basically there is no one who has the answer to how you delete the iphone photo library and misc albums

how do I delete photo ALBUMS from my iPHONE 4?
I sync via icloud and I can not see any folders selected in itunes.
I searched the internet and basically there is no one who has the answer (so far)
to how you delete the iphone photo library and misc albums
I have also had every iphone and I am not stupid.
charles altman

Replying to my own post - heh. I downloaded iExplorer (http://www.macroplant.com/iexplorer/) which allowed me access to the files on the phone and there was the phantom movie in the DCIM folder. Deleted it, and all is well - although I still have 0.65gb of Other in iTunes.....

HT201210 I'm trying to update my iOS to 6.0, using iTunes (with my 4s connected via USB and WiFi is on also). I get a message that 'there are purchased items on my iPhone that have not been transferred to my iTunes library. Yet, I can't find those items!

I'm trying to update my iOS to 6.0, using iTunes (with my 4s connected via USB and WiFi is on also). I get a message that 'there are purchased items on my iPhone that have not been transferred to my iTunes library. Yet, I can't find those items! Help! There is not error message number just the text message. I've searched for an answer but have found nothing on "transfering items purchased to your iTunes library".

Right click on your device icon on the left pane of iTunes and click on transfer pur....

So I had pictures in an album called photo library and when i backed up my iphone to my computer, the pictures disappeared from my phone. They were pictures that had originally been transferred from my blackberry to my iphone

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