So, I have a IPod 5 and it is not that old, but it won't charge. I have been trying to plug it into the wall, the computer and nothing works. The thing is if my iPod is dead it will charge right up untill it turns on and then it stops charging. plz help

So I have a IPod 5 and it is not that old, but it won't charge. I have been trying to charge it in my computer and in the wall. The thing is if the iPod is dead it will charge up until it turns on, but then won't charge anymore. This has never happened before. Please Help!!!

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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I have 6p from a gift card left in the English store and can't spend it. I want to change to the Irish store as I have an Irish gift card for me to redeem but it won't let me change store. Also I don't want to use a credit card for the last 6p.

See:
How to manage unused iTunes Gift Card and Gift Certificate balances

My ipod 7th gen is not recognized in itunes it won't sync, i have windows 8 toshiba laptop

I need help my itunes is not syncing my ipod

the message box says like this:
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So, my ipod touch 4th generation has stopped working. every time i plug it into a wall or an outlet, it will regester that it has been plugged in, but it will not charge, and trurn on. does anyone have any suggestions? thank you.

my ipod touch has stopped working. I will plug it into a wall, or computer, and it will register that it is plugged in, but it will not charge and turn on. does anyone have any advice? thank you.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
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Apple Retail Store - Genius Bar

2005 ipod classic and it will not take charge in the wall or computer.

Hello, i have a 2005 ipod classic. It wont take charge in the wall or computer. it only works with the car charger/player and before it works it take about 15 seconds to boot. when plugged in wall or computer it only says please wait very low battery and it will sit like that for hours. I've replaced the battery once before and it worked for a month then it started doing this again. is there any way to get it working by doing it myself?

Replacing the battery is a rather delicate operation best left to the Apple techs. If you do any damage Apple will not touch it or give any help, even on a device out of warranty. It sounds like a new battery is in order.

My iPod 5th gen will not completely turn on it shows the apple symbol then shuts off I have restarted it and tried to plug it into my computer but cannot find it to restart it

My iPod 5th gen will not completely turn on it shows the apple symbol then shuts off I have restarted it and tried to plug it into my computer but cannot find it to restart it
Its been like this for awhile and I can not fix it

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have an iPod nano 6th generation and I downloaded 3 music videos but they won't play on my iPod. They only play on my laptop/iTunes. How can I get it to work?

I have an iPod nano 6th generation and I downloaded 3 music videos but they won't play on my iPod. They only play on my laptop/iTunes. How can I get it to work? I know that my iPod should take music videos because there is a pre-made playlist called "Music videos". Can anyone help me please????

You can sync the music videos, but they won't play on your 6G Nano, because it does not support video playback. Sorry.
B-rock

My iphone turned off after I got off the phone. It was fully charged and it went black. I plugged it into my wall charger and my computer, but nothing has showed up, its still dead. It was totally fine before. What happened?

My iphone turned off after I got off the phone today. It was more than half way charged and it went totally black. I plugged it into my wall charger and my computer, but nothing has showed up. It doesn't register on the computer either, the charge symbol doesn't appear, and there is no apple logo to be found. I have no idea what happened! It was totally fine before. I tried charging another ipod with my usb and wall charger to make sure that they were still working, and they weren't the problem. What happened? Is the phone dead for good? I have a 3G if that changes anything. THANKS!

Press and hold both the on/off button and the home button and release them both when the apple logo appears. That will reboot the phone. try that.

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I want to update to LION,on my Macbook Pro CORE 2 DUO, (october 2006) because Adobe CC needs at least that. I know my computer is old, but works perfect to me and I do not want to stay in Adobe CS6 since I have access to Adobe Cloud CC. Please help.
I probably dont want to go to Mountain Lion either because I've heard that it will slow down my computer, So, Lion 10.7 will be the perfect OS X for me.
I have ne newest release of Snow Leopard installed and works great.
Thank you ALL for your help.

you will be ok updating to the new software but there will be some trade off. i have 3 macbooks 2006 that are all running the latest versions.
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slow wake ups from sleep
slower start up time about 30-40 seconds longer then what you have now
the operating system will use high % of your processer while idealing
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My wife ran the battery down in her shuffle. When I plug it in to the wall or computer, it will blink red solid for about 3 seconds and then shut off. Is the battery that dead, or is something else wrong. ITunes does not show the shuffle

My wife ran the battery down in her shuffle. When I plug it in to the wall or computer, it will blink red solid for about 3 seconds and then shut off. Is the battery that dead, or is something else wrong. ITunes does not show the shuffle

Hi Jennsman40,
Welcome to Apple Support Communities.
If this symptom persists even after you charge your iPod Shuffle, see this page for some troubleshooting steps:
http://www.apple.com/support/ipodshuffle/assistant/itunes/
Best,
Jeremy

HT1212 I am locked out of my iphone. In resetting my passcode I must have hit a wrong digit, because the 4 digits I thought I used Don't work (and of course not my old passcode). I have tried the instructions both for "if you have previously synced your

I am locked out of my iphone. In resetting my passcode I must have hit a wrong digit, because the 4 digits I thought I used Don't work (and of course not my old passcode). I have tried the instructions both for "if you have previously synced your device with iTunes" and "If you have Never synced your device with iTunes" . Neither has worked and I'm in a vicious circle with each time after lengthy downloads it still all ends with the program, & my phone, asking for my passcode to proceed. I'm not sure if I have ever synced to my mac book (i may have) but my address book seems to automatically update on both devices without the need to plug in. Thank you for any knowledgable help that could efficiently get me out of this passcode ****!

Hi DRussell,
If you have not sync'd your device to your Mac then you will have to force the phone into recovery mode and restore as a new device. Read the information in this link and follow the instructions to recover the phone:
http://support.apple.com/kb/HT1808
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I have an iTunes account with a $25.00 credit but everytime I go to purchase a song, it goes to my credit card details. How do I use the iTunes credit and not the credit card?

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See if this helps:
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Message was edited by: keeferaf

So, I have a IPod 5 and it is not that old, but it won't charge. I have been trying to plug it into the wall, the computer and nothing works. The thing is if my iPod is dead it will charge right up untill it turns on and then it stops charging. plz help

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