So I have warranty on my iphone4s and my phone4s is messed up but I'm going to the apple store. So they'll probably give me a new one but is there anyway to get the iphone 5 instead?
I just wanna know!
No. If you get the phone replaced, it will be with an identical model. If you want an upgrade to an iPhone 5, you will have to buy an iPhone 5. Apple does not do trade ins.
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My wi-fi on my iPhone 4S is not working after updating to ios7 which was working perfectly fine before. It is a few weeks out of warranty now and the Apple store wants me to pay £160 for a new one, are they joking?!
Hi there Juicy Guava,
You may find the troubleshooting steps in the article below helpful.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
-Griff W. -
When I go to buy my Mac at the Apple Store, can they program Adobe Photoshop CS6 on it while I am there?
The online Apple store may offer to pre-load a version of CS6 for you, for the cost of the software package plus a few days set-up delay in shipping your Mac to you.
The bricks and mortar stores do not sell software. It gets stale too fast. -
Hi,
There is a problem with my MacBook Pro Charger. It was working for a few months, but then it just doesnt work. My laptop doesnt charge!!
I have an extended guarantee from the store, i got my laptop, does it apply Warrantee/Guarantee? There is no problem with my laptop, cause it charges all fine with my wife's charger!
ThanksIn as much as we here are not the store the best thing to do is bring it back and have them give you a new one. You should be most certainly covered under warranty. (As long as your dog didn't eat it).
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I backedup my iphone 4 to the cloud before upgrading to an iphone 5. I also backedup my iphone 5 to icloud. I can see both phone's backups side by side on the my screen on icloud. But it will not allow me to restore the iphone 4 backup to my iphone 5. I need contacts from the iphone 4 backup but I do not have that phone anymore and icloud will only let me restore the iphone 5's backups to my iphone 5. Is there anyway to get the contacts from my previous iphone 4 backup?
You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.
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My phone went into recovery mode and had to be factory restored, I hadnt backed it up to either the cloud or a computer in a long time and therefore I have lost all of my messages. Is there anyway to get the messages without a recent backup?
Mikeyjd7 wrote:
My phone went into recovery mode and had to be factory restored, I hadnt backed it up to either the cloud or a computer in a long time and therefore I have lost all of my messages. Is there anyway to get the messages without a recent backup?
No. -
I have years worth of music on my PC that is about to die. If I get an iPad is there anyway to get the music from my PC onto the iPad? I have the iCloud but my understanding is only music actually purchased from iTunes lives int he cloud. I have music that was legally purchased and loaded to my iTunes account from cd's that I no longer own. I need a new laptop and am deciding between the iPad and the Mac book. I use the computer for music, photos, and web - nothing else and nothing fancy. I don't know that there is a way to save my huge music library without saving it to an external hard drive and then loading it to a new one (does the iPad have a port to plug an external hard drive into?)
First, you would need to make a backup of the entire iTunes folder on the PC. You could get music to the iPad if the PC was still functioning, or you would have to move the music to another computer. An iPad is not a laptop, and does not have a port to plug an external drive into. You can sync music to the iPad from the computer, but you are correct, unless you get iTunes Match, you would need a computer to copy the music to and then sync to an iPad.
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Is there anyway to get the ipod out of being locked and having a password that was forgotten off?
Connect to the iPod to iTunes and restore it. Right click on the name of the iPod under DEVICES and click Restore. If it says it can't restore because the device is locked with a passcode, put it in Recovery Mode: http://support.apple.com/kb/HT1808
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My young child bought over $600.00 worth of apps., is ther anyway to get the money back?
Wow! You learned what could have been a *VERY* expensive lesson at a relatively low price.
Another poster had set an American Express account (unlimited credit, in many cases) as payment method for iTunes, and had given his iPhone to his grandson. The grandson bought a $300 zoo-something game. The other poster may or may not have learned from that episode.
The lesson is that children do NOT feel financial responsibility when happily clicking to get pretty pictures and fun games and "cool" songs. That grandfather could have been $80,000 in the hole potentially if the grandson went hog-wild.
The solution is two-fold, in my humble opinion:
Buy a prepaid mastercard with a $100 limit. Make that the payment method. That limits loss to $100.
Supervise your cildren when they use accounts you will have to pay for. -
Is there anyway to get the music visualizer on my tv
Is there anyway to get the music visualizer on my tv?
Not direclty, but if your hardware supports AirPlay you can run the visualizer on your Mac and display the desktop on ATV.
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I have an imac and a macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to re-install my adobe creative suite to both of my computers using my same product code from when i first bought it?
Yes. Just make sure to deactivate the license on both systems using Apple menu --> Deactivate while one of the suite programs is running.
Mylenium -
I accidentally changed a setting on my ipod touch and now it won't change back. I have had my ipod for more than two years and i dont know what to do. If i go to the apple store, would they fix it, or would i need to get a new one? If it could be fixed, how much would it cost?
If it is still under warranty you can call the 800 number to apple and enter the serial number and it will tell you if it is under warranty or not if not its like $30 basically for them to help or something like that it said today when i called...
Or take it to a genius bar if you have one near?
Or further explain what setting you are needing fixed back and im sure someone here can help you for free! -
I just left the apple store after they checked the MAC and wiped it clean. I have plugged the external drive in and see the device; however, they was no prompt to migrate the files, as I was told. How do I get the files to migrate. I can see yesterdays back-up. I thought it was to automatically prompt for the migration process?
Applications -> Utilities -> Migration Assistant
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I have the iphone 5 and my lock button does not work. Can apple fix it or give me a new one. Can they still give me a new one even if I didn't buy my iphone 5 from them I bought it from verizon
Alread asked and answered in your previous post - please do not post the same thing multiple times in multiple forums.
https://discussions.apple.com/thread/5164919 -
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Go to the bottom of the page, click the flag, then select your country.
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