So I just bought an iPhone 5s and Touch ID was working fine until the software update is that a bug ? Because I don't think my home button broke
So I just bought an iPhone 5s and Touch ID was working fine until the software update is that a bug ? Because I don't think my home button broke
Have not heard of that but here is what I would do - test after each step to see if the problem is solved
1. Restart or reset your iPhone, iPad, or iPod touch - Apple Support
2. If that does not work - back up to iTunes and restore to factory settings
3. Check to see if the problem is resolved before restoring from backup
Similar Messages
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Hello
I recently had to reinstall my software for a
dell computer a dell latitude d 830, then after installing all of my software and such including itunes the player did well even record to disks with no problems now that my system has done alot of updating of system files....now the itunes does not burn to my cd...error message 2131 this time ..this has occurred several times on this sytem and and as well as other system this one has window vista 64 bit home prem. why is the itunes not working to burn my disks
it worked fine before the updates to the system and the itunes software is up dated as well...can someone suggest something
thanks for your time in this matter
sadeyesjleeI recently had to reinstall my software for a
dell computer a dell latitude d 830, then after installing all of my software and such including itunes the player did well even record to disks with no problems now that my system has done alot of updating of system files....now the itunes does not burn to my cd...error message 2131 this time
The 2131 usually indicates firmware needs to be updated on a drive.
Head to your drivers and downloads page for your latitude at Dell, and check for updates to your firmware for your optical drives. If you're behind and you update, does that clear up the 2131? -
my apple tv was working fine untill the AirPlay option disappeared. I haven alterd the settings and have tryed rebooting both iPhone and ipad. I even rebooted the ATV and that disn't work. i am connected to the same network on both devices to. My iPad is up to date but my phone isn't but as I said mirroring and AirPlay worked fine on both devices befor...
Hi F1N5G10,
Thanks for contributing to the Apple Support Communities.
It sounds like you don't have the AirPlay option on your iOS devices. Restarting your Apple TV and iOS devices was a good first step, and you can find some additional tips to guide your troubleshooting at this link:
Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch - Apple Support
Sincerely,
Jeremy -
i keep the itunes encountered a problem and needs to shut down . it was working fine until after i updated to 10.5 can someone plz help
I did get a "server busy" message when I loaded quicktime, but I'm not sure if it is related or not since I've been seeing that over the last couple of days, I can't remember if it came before iTunes stopped working or not. That message reads "This action cannot be completed because the other program is busy. Choose 'switch to' to activate the busy program and correct the problem." My options then are to choose switch to or retry. When I press "switch to" my Start menu opens, and nothing appears to happen when I select retry.
that's an odd sort of a message (or series of messages).
hmmmmm. let's try an experiment aimed at working out if there's a program interfering with the QuickTime (which is in turn causing grief with your iTunes).
try a selective startup using MSCONFIG, with just the itunes and QuickTime background processes enabled, as per the following document:
Using MSCONFIG to troubleshoot conflicts in Windows
does QT open without the strange message after the selective startup?
does iTunes launch properly? -
IPhone 4S was working fine until recenty after updating the software to the 5.1 version
My iPhone 4s was working fine until I recently updated the software to version 5.1, now it locks up on nearly any screen and reverts back to the main screen. Even in settings, if I go in a few tabs in settings all of a sudden it takes me back to the main screen. I have done a total reset on the phone and it has not helped.
Also, it is now completely frying the battery goes from 100% to 35% in about 4 hours. I have killed all apps running and it is still hot and using up the battery.I have done all of the above suggested restart, reset and restores using iTunes and without. No luck.
What I have found is that under Settings; General; About; Diagnostics & Usage; there is an error message populating every single minute that says low memory. It appears that the reset back to the main screen coincides with this error message. I have very little data stored on the phone, 13 Gig available.
How does one go about emptying this memory? -
I'm running Windows 7 and iTunes (and the other Apple programs) wouldn't automatically update. Went through all the options and finally had to delete all Apple files and re-download iTunes. Worked fine, until the next update. Is there a glitch in the system? Does someone know of some proprietory block (I think it is related to Quicktime)? Also, once I re-downloaded everything, cleaned everything up, and deleted duplicate files, I closed down my computer. When I re-started it, iTunes was "brand new" -- all of my music, organization, tagging, etc. was gone and had to start over. Idea?
Ok, so after like 4 days of going through all these different issues, I figured out that several programs weren't downloading, and it was an issue with my wireless connectivity messing up the digital signatures, so if you plug in your comp to the modem and delete your temp files, it should start to work!
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My iPad was working fine until Tues. Night. I went to go on facebook and it shows a white page like it is coming on the it goes back to the home page. I have turned it off, deleted Facebook and put it back on but it still does the same thing. What can I do?
Morning DeeHutton,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Best of luck,
Mario -
Now when I realized I couldn't downgrade that easy I tried to restart my computer and I held down c but then I realized I didn't save my documents and other things I let go and then it tried to get me to start from scratch so I held down the power button and now that I'm trying to restart it, it just sits on they gray start up screen with the loading Pinwheel and it's been her for about 20 minutes!! How do fix it?? Thanks for everyone's help!!
So you did a force quit and now you are trying to start it again right?
If so and the "beachball of death" is still spinning, deny the machine it's power source, remove the power cord and the battery and any periphials you have plugged in ie: extra drives etc. Let it rest for a minute plug it all back in then try re-starting in safe mode. If all is well shut down and restart normally.
If you get this far repair the disk and permissions using Disk utility.
Hope this helps
here is a link for the safe mode start-up: http://support.apple.com/kb/ht1455 -
Hi Forum, can u please help? iRecently bought a macbook pro and garageband 11 was working fine but now it's showing a question mark in the dock and it won't open. I think it may have been accidentally trashed. I've searched the trash and spotlighted but don't know what to do next. Any ideas? Thanks.
How did you install GarageBand on your Mac? Did it come preinstalled with the other iLife applications?
If your MacOS supports the AppStore, you should be able to redownload GarageBand from the AppStore, see this support Article: OS X: About OS X Recovery on how to download again:
Double-click the App Store icon in the dock.
Enter your Apple ID and password.
Click Purchases.
If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your Lion based computer. Your account will not be charged for them. Click Install to complete installation of your applications.
Regards
Léonie -
I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??
Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X -
I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?
filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference. -
I just bought an IPhone 4s and plugged it into my Toshiba Windows 7 (64 bit) OS and it failed to recognize the phone. I checked in the tech community and discovered that I need to remove all the software assoicated with the phone and start over....I followed the sequence exactly...reinstalled the software and it still doesn't work. I am trying to download the IPhone 4s video to my computer and without a USB interface that works my memory capactiy will fill up fast....I've already been into the control panel....stopped and restarted the Apple service....I am stuck...can anyone offer some suggestions or knwo if there is a fix for this issue..??
Thanks,
EricI solved my own problem....I simply moved the cable to another port while moving the mouse to the USB ports on the opposite side of the computer....and the computr finally recognized the phone...I know it sounds weird but it worked...so if you are having the same problem that had trying removing all the crap you have plugged into the USB ports on your computer THEN plug in your IPhone 4s...use the cable that came with the phone and nothing else...good luck..>!!!
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I've just bought a iphone 5 and have an old iphone 3. Apparenty I need to back up the old phone to transfer everything to the new one. How do I do that?
See http://support.apple.com/kb/HT2109.
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i just bought an iphone 5 and the pin is missing, how can i verify it is brand new and i was not sold a refurbished phone
after reporting a fake problem, i was asked for my serial number, i entered it and got this message
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.
Doesnt this mean this a returned/refurbished iphone? it was sold as brand new -
Just bought my iphone 5s and it has the android software how can I remove it?
Just bought my iphone 5s and it has the android software how can I remove it?
Pictures...or you are fibbing!!!
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