So I just got my iphone, and i was trying to get it to download songs on my phone, when the phone suddenly died, and even though im charging it right now, it still won't turn on, been going on about 30 min to an hour now

So i just bought my Iphone, and i was trying to put songs on it from Itunes, when it suddenly turned off, and even though i have been charging it for the last hour, can not get it to even work, any suggestions?

Try a Reset... press the home and sleep/lock buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

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After updating my iPhone 5 to iOS 8.1 it will not connect to the wifi network at work even though it recognizes it. It however still automatically connects to the network at home. I have restared the phone and toggled the router, still no connection

After updating my iPhone 5 to iOS 8.1 it will not connect to the wifi network at work even though it recognizes it. It however still automatically connects to the network at home (this is the network I used to update the phone). My iPad however does not seem to have any problem connecting. I have restared the phone, toggled the router, re-entered the network password but there's still no connection.

When your device is trying to connect to the work Wi-Fi network, go to Settings > Wi-Fi > then tap on the name of the Netowrk that she is having trouble with. Then tap on forget this network. Let the device attempt to connect again and make absolutely sure she is trying to connect to the work network and not a nearby network, then make absolutely sure the password is entered correctly.

I just got an Iphone 4. How do I get started using it?

I just got an Iphone 4. How do I get started using it?

Start here:
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

My past computer crashed and I am trying to get all my itunes songs back for my new computer, but even though I have downloaded all my past purchases some of them still aren't playing and can't be located. What can I do?

My past computer crashed and I am trying to get all my itunes songs back for my new computer, but even though I have downloaded all my past purchases some of them still aren't playing and can't be located. What can I do? It is quite alot of lost songs/ money.....
Thanks anyone who can help, Apple make it impossible to talk to anyone or contact and I can't navigate Express Lane
x

I realise there have been a number of threads like this now that I have started looking, the problem is the back-ups i made were saved to a server network which has now also gone down, a case of dreadful luck really. Is there any other way to get the music back?
Regards

I got a iphone 4 i was trying to unlock it but i dont have my carrier sim how can i unlock it?

i got a iphone 4 i was trying to unlock it but i dont have my carrier sim how can i unlock it?

Only the carrier that iPhone is locked to can officially unlock.
http://support.apple.com/kb/HT5014

How do i get an itunes library from a phone when the computer has crashed and it needs to go on a new computer

How do i get an itunes library from a phone when the computer has crashed and it needs to go on a new computer

1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.

Ive had my iPod classic for some time now, and up to now have been using my laptop to sync songs from iTunes. Unfortunatley, the laptop has died and I'm thinking of buying a iPad.....but how do i now get any songs downloaded from iTunes to my iPod?

I've had my iPod classic for some time now, and up to now have been connecting it to my laptop to sync any downloaded tunes from iTunes. Unfortunately, the laptop has died and I'm thinking of buying a iPad.....but how do I now get any songs downloaded from iTunes to my iPod?

If an iPod is set to update automatically it will be associated with a particular library. If you connect that iPod to a different computer or a different library on the same computer you get the the message you are referring to. "The iPod "iPod Name"is linked to another another iTunes music library. Do you want to change the link to this iTunes music library and replace all existing songs and playlists on this iPod with those from this library". To use an iPod on multiple computers you change the update method to "manually manage songs and playlists". You can also use multiple iPods on a single computer so you will be able to connect both of your iPods to your existing iTunes. Connect the new iPod and follow the on screen instructions, iTunes will open and update your iPod.
For info:
The iPod offers three ways to transfer music from your computer. You can select one of the following update modes from the iPod Preferences menu in iTunes (Edit=>Preferences=>'iPod' tab):
1) Automatically update all songs and playlists. This is the default mode, in which your entire music library, including playlists, is automatically synced to your iPod. If the music library on your computer exceeds the iPod storage capacity, you are prompted to select a different update method.
2) Automatically update selected playlists only. With this option, iTunes automatically copies the playlists you have selected to the iPod when you connect it to the computer.
3) Manually manage songs and playlists. You can also choose to transfer music to the iPod manually. This allows you to drag and drop individual songs and playlists from iTunes to the iPod.

Just got an iphone 5s, I'm trying to transfer info from old phone but it's for a password to unlock iphone backup, I;ve never had a password for this before. How do I get the password?

Hi,
I've just bought an Iphone 5s, I'm trying to sync it to transfer all my info from my iphone 4 but when I click on continue to restore from this back up, it's asking for a password. I didn't have a password for the previous phone. Can anyone help?

If the backup you're trying to restore from is encrypted, & you don't know the encrypted passcode, the backup will be unusable & you will not be able to recover any data from it. Encrypting an iPhone backup is not done automatically. You, or someone, had to elect to encrypt it to begin with, and no, there is no default passcode.
Did you have an Exchange account on your iPhone 4? It is common for Corp. Exchange accounts to require an iPhone backup be encrypted. If you did, you might try your Exchange password.

HT4528 I just got 2 iPhone 5 . We can barely hear each other in them unless we put on speaker phone, then every one can hear. Is there somewhere to turn up volume for hearing without using headphones? It 'sounds' as if theyre in, and Im just holding in my

I just bought 2 iPhone 5 s. I can barely hear the person on the other end unless I turn on the speaker phone..then every one can hear. I cant find a way to turn up hearing volume. Tried blue tooth on/ and bluetooth off. Phone ring is set high. Both phones are having the same problem, so must be missing something?

thanks, that seamed to work. I had the volume turned all the way up but I guess maybe I needed to repeat that while using phone, sort of two step.. good to know

HT201269 just got a the new iphone 5s, trying to get it set up.. it is stuck on the screen of Terms and conditions in use of icloud and cant go any further??

I have also put my new sim in my new phone and I have no service and my old phone is still working??

Hello ollyped2002,
Congratulations on your new iPhone 5s! Try the steps below if you cannot accept the Terms & Conditions.
First, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If you can access your home screen, I also recommend verifying that cookies are not blocked and private browsing is turned off in Settings>Safari:
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Thank you for using Apple Support Communities.
Best,
Sheila M.

How do you back up your phone when the screen is broken and the phone is locked?

My screen is no longer functional. I am going to take it to the apple store for a replacement byt I would like to back up my files first. When I try to do it my computer tells me I can't without the phone being unlocked. Is there anything I can do?

Sorry. you don't. If you use the same computer you normally sync with, you would not be prompted for the passcode unless you set the passcode since the last time you synced it.

I am in uk just got an iPhone but have Ameritech email cannot get email to work can anyone help.

Can anyone help

someone probably could help, but they would need at least SOME information about the problem you're having setting up that account on your phone.
Would YOU be able to help someone if you were given no information?

I keep trying to sign in to download songs in iTunes. When ever I enter the PWRS. I'm told it is incorrect. I have changed my PW too many times and I still can't get in

I keep trying to sign into iTunes to download music but when I enter the PW it tells it is incorrect. I have changed my PW too many times. The user ID and PW did get me in here but not iTunes. Help!

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have changed my computer three times and I'm having trouble playing previously purchased/downloaded songs. itunes is prompting me for my user id and password everytime I click on those songs I had puchased. I had also changed my user id

I appreciate any help or assistance you can share with me. thank you very much.

Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
W. Raider wrote:
Repairing permissions doesn't fix it.
I reverted to the previous version, 11.0.2.
1. Quit the new crash-prone iTunes.
2. Delete the app.
3. Restore v. 11.0.2 with Time Machine.
4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
7. Launch the older version of iTunes.
My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library.

Hello, I've forgotten the answer to my secret questions, and I keep requesting an email to reset them but I'm not receiving the email in my inbox even though the apple website says email has been sent!! Help!!

I've forgotten the answer to my secret questions and my account is locked I can't purchase anything, and I've clicked reset and apple website says they've sent me an email but I haven't recieved anything in my inbox!! Help!! I don't know what to do I've tried more than 10 times

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

So I just got my iphone, and i was trying to get it to download songs on my phone, when the phone suddenly died, and even though im charging it right now, it still won't turn on, been going on about 30 min to an hour now

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