So, I just got this phone on Christmas
So, I just got this phone on Christmas and my little sister just drop and broke the screen and I just want to know if there is any kind of warranty or anything I can get to fix it or if I need to go out and buy a new phone or pay over $200 to replace the glass (the actual background and everything is ok, there is just a large crack in glass that is making the touch screen unresponsive).
Do you have insurance? There's a deductible but it may be less than getting the screen fixed.
What kind of phone is it? The Droid Turbo has a one-time free replacement for a broken screen.
Similar Messages
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i just got this phone and im so lost im having problems puttig my pics and music on the phone from my memory card from my previous phone
Import the music and photos from the memory card with your computer and place the music in your iTunes library.
Place the photos in a folder to be designated for transfer to your iPhone.
Select Sync Music under the Music tab for your iPhone sync preferences with iTunes to transfer this music and any other music in your iTunes library and select Sync Photos under the Photos tab for your iPhone sync preferences with iTunes selecting the folder where these photos are located followed by a sync. -
my home button just stopped working, the white mark isn't red so it isn't water damaged. i did get it wet but i put it in rice as soon as i could and dryed it off as much as i could but it still hasn't turned red and the button still isnt working. could i replace the phone for free? i just got this phone a week ago
No water damage will show up to Apple you have voided any warranty you may have
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turned of randomly.
have tried-
pressing the home and lock button at the same time
plugging it into itunes and restoring(still does not work, keeps saying error 28)
any other suggestions
i have not dropped it in the past
i just got this phone
PLEASE HELP!!!See This Discussion > https://discussions.apple.com/thread/4087808?start=0&tstart=0
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well i set a passcode on my iphone 4 and ive forgotten it i have no idea what to do and i only just got this phone plus i dont want to do these bypassing with emergancy call just in case i get it wrong plz help (urgent)
If you set the phone to erase on 10 failed passcodes - then just keep typing and it will wipe itself.
Otherwise I believe you can set it to recovery mode and restore etc.. via iTunes... There is no easy way as the passcode is designed to protect the phone exactly against what you are trying to do now...
http://osxdaily.com/2011/01/08/iphone-recovery-mode/
Others may have some additional tips !
Sorry for the probs you are having...
Regs Neil -
I just got the i phone 4 on Friday and it has shut off and not come back on twice. I was able to get it to come on by holding the top button down for a few seconds but i don't want to have to do that. Also, i am having a problem with texting, i will send a text and the person on the other end says that I have sent a blank text. Just need to know if this is something that is going to continue because if so then I will take it back and get a Droid
Assuming the phone isn't jailbroken, the basic steps (as needed) are:
Restart phone (you already did this)
Reset phone
Restore phone in iTunes using a backup
Restore in iTunes as new, without using a backup
See appendix B of the User Guide for details
http://manuals.info.apple.com/en_US/iPhone_iOS4_User_Guide.pdf
If your phone is jailbroken, this is the most frequent cause of the problems you described. Restoring could permanently brick the phone.
Note that your iOS is old and the current version is 4.2.8. It's odd that it wasn't updated when your activated your phone in iTunes, being that you got it last Friday. -
My son got a new iphone5 so I took his iphone4s. It worked perfectly with him but, after I activated my new SIM card and try to use the phone I can't receive calls. I can make calls and sent and receive texts. Just can't receive calls.
try resetting your network settings, it just resets wifi and carrier settings, no data
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I was thinking maybe iOS 7 on wednesday would fix it but I'm not sure?
Have you restarted your device?
Have you reset your device?
Have you done ANY troubleshooting on your own yet?
Basic Troubleshooting Steps when all else fails (or you haven't tried a dang thing yet)
Quit the App by opening multi-tasking bar, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.
Relaunch the App and try again.
Restart the device. http://support.apple.com/kb/ht1430
Reset the device. (Same article as above.)
Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem. -
Help with iCloud as I just tried and it says I have no storage ???? Never used it and have little to store
Welcome to the Apple Community Shannon.
You can see what your iCloud storage is used for and delete any unwanted content at settings > iCloud > Backup & Storage > Manage...... on your iOS device. Or System Preferences > iCloud > Manage...... on a Mac. -
I Need help, my wife and myself just got new phones. I got the iPhone 6 and my wife got the 6 Plus, we set our phones up and for some reason I am recieving all her text messages. We share the same Apple ID, but we always have and never had this problem before. Someone please help, this is driving me crazy. I appreciate any and all help. Thank You!!!!!
Using More than One iDevice on the Same Computer
This applies mainly to couples who are adding another device and do not want their email, messages, etc. being duplicated on both devices. To begin read: How to use multiple iPhone, iPad, or iPod devices with one computer. You need to establish a separate Apple ID and password for whomever will use the new iDevice. See Apple - My Apple ID and Frequently asked questions about Apple ID. The easiest way is to do this on the computer using iTunes: iTunes- How to set up an Apple ID within iTunes.
On the computer create a new user account for the person with the new iDevice. This will be the user account that person will always use. He/She will no longer use the other user account. This way that person will have a separate iTunes Library. Note that once done you cannot "share" apps under a single Apple ID. Each of you must purchase your own apps under your own Apple ID. When you decide to split up like this one of you will need to re-purchase the apps that they want to use.
Start by transferring the new device(s) to a new account along with all your data. Save any photo stream photos that you want to keep to your camera roll (unless they are already in the camera roll) by opening your Photos app, tap on Albums icon at the bottom. Now, tap on My Photo Stream album; tap Select; tap on the photos you want to select;, tap the share icon (box with upward facing arrow) in the lower left corner; then tap Save to Camera Roll.
If you are syncing notes with iCloud that you want to keep then you need to open each of your notes and email them to yourself. Later you can copy and paste the text into new notes created in your new account.
Tap on Settings > iCloud > Delete Account (only deletes it from this device, not from iCloud; the person keeping the current account will not be affected,) provide the password to turn off Find My Phone and choose Keep on My iDevice when prompted. Sign in with a different Apple ID to create your new account. Choose Merge to upload your data.
Once you are on separate accounts, you can each go to icloud.com and delete the other person's data from your account.
Note: The essence of the above was created by user, randers4. I
have made substantial changes to improve readability and syntax. -
i have connected my phone to itunes and now my phone doesnt work its just got this thing stuck on my phone screen and i dont know how to fix it??
Wow I see from the other responses to similar questions that the phone may be jailbroken. I thought I was purchasing an unlocked phone that was legal to use with any system. What a disappointment, I will have to go back to where I purchased this phone and let them have an ear full.
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Ok so it's what 1-25-13 Siri is down... AGAIN for the fourth ever since i got this iPad on Christmas so yea I need her to
Randall-
With some exceptions, Apple may not read this forum. Many of us here are just people with time on our hands who want to help.
If your WiFi internet link is not working, Siri will not work. One thing you can try is to unplug your WiFi router for a few seconds. Then reset the iPad's network at Settings-General-Reset-Reset Network Settings. You may have to reconnect the iPad to the WiFi.
There may be an iOS update beyond 6.0.1, in case that matters.
Fred -
Won't connect to Internet explorer....just got this computer a week ago brand new
I just got this computer brand new a week ago. It started trying to watch vid on the net and it workstation show the picture. Then 2 days later it won't connect to Internet explorer at all. I'm so frustrated I mean how is this possible to have problems already. If I can't fix this tomorrow I'm taking it back. Please help thank you
Before you go there call your provider first and have them check the provisioning on the phone. They will ask if you did this when you go to the Genius Bar.
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Umm I just got this iPhone 5 and cellular data is not working, can't access apps, heck can't even download any and Safari...ummm yeah not happening. I'm with Sprint if that makes any difference.
Are you in an area where there is no coverage?
You can try a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
If that doesn't help, then yOu'll need to contact Sprint again. -
My wife just got this iPad mini and I want to copy the address book on my iPad 2 over to the mini. Can I use iCloud to do this and what are the steps. The 2 devices have different Apple IDs.
Download the "My Contacts Backup" app from App Store to your iPad 2. Make a backup and send it by email to your wife's address. Open this email from iPad mini and tap the attachment to import the contacts into iPad mini Contacts app.
Message was edited by: cheonweb
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