So, I know this has been asked before. But, has anyone heard from Apple?

So, I know this has been asked before, but I'm just looking to see if anyone had heard from Apple on this at all. The minimum volume on my iPod Classic 160gb is too high, and I can't lower it. (AKA when I kill the volume, I can still hear music).
I called them today, but the rep was pretty useless. He even dropped the "well, just press pause" line on me. Took him a while to understand that when I'm in bed or studying, etc. the minimum volume is too loud, and I wanted to be able to set it lower.
The best workaround I've found so far is to buy headphones with their own volume control, but I just can't help but feel that someone shouldn't have to by additonal gear after buying this thing on account of such a basic feature exclusion.
Anyways, thanks for any help !

Wow, easy there company boy!
I've heard all of what you spit up before.  And for your point of "Well, in several cases, people have complained (here in these discussion pages), that they expect the volume to be zero when turned to minimum position" that kind of ties in to why Apple should fix this.
And yeah....it's pretty much a given that "you and I have different interpretations of what constitues too loud" This is where the option to adjust the minimum volume comes in to play.  (I relly feel bad for you. Honestly. Having to live everyday of your life this way must be just brutal)
The wording would be pretty simple too. " Be aware there are many instances of the minimum volume being too loud, so think twice before dropping a few hundred bucks on this"
And, you're right. It is horrible to 'whine' about being ripped off and asking if there is a possible fix for the issue. I really do apologize for that. I should just suck it up and not voice my opinion that this is not fair to consumers, and Apple shouldn't fix a known issue with a product.
I did reset & restore, I figured that was pretty much implied since I said I spoke to Support.
And I am not at all surprised that you would say "I - for one - am not surprised that Apple might say, "simply hit the pause button"."  Again, I don't want it on muteReading your post made my eye twitch at least three times.
This is exactly the reason I was resitant to post on a forum. But, I got a good laugh anyways. Thanks guy!

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