So I'm trying to buy apps on my iPod but it says I have to answer my verification answers ans I don't remember them so I sent an email to me but then I forgot the email password

So I'm trying to buy apps on my iPod but it says I have to answer my verification answers ans I don't remember them so I sent an email to me but then I forgot the email password

Apple ID security issues -
Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699

Similar Messages

  • I tried to buy a song on my account, and it told me I need to answer my security questions, and I don't remember them, and it ******* me off, because this is seriously so dumb man

    I tried to buy a song on my account, and it told me I need to answer my security questions, and I don't remember them, and it ******* me off, because this is seriously so dumb man

    Summer7633 wrote:
    I tried to buy a song on my account, and it told me I need to answer my security questions, ...
    1)  Apple ID: All about Apple ID security questions
    If necessary...
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I bought a second hand ipod 5 and the original owner forgot the email and password and i can't restore the ipod and it says i need the original apple ID but i dont know it could anyone help me??

    i bought a second hand ipod 5 and the original owner forgot the email and password and i can't restore the ipod and it says i need the original apple ID but i dont know it could anyone help me??

    If you can access the device: Tap Settings -> General -> Reset -> Erase All Content and Settings.
    If you can't do that then you need to Restore it as New:
    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.
    You can also try using DFU mode:
    Placing your device into recovery (DFU) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • My iphone is locked i open the find my iphone on and reset the iphone and i forgot the email id but i remember the password plz help me sot out this problem

    i am using i4 (IMEI NO is 013265005169887 my iphone is locked i open the find my iphone on and reset the iphone and i forgot the email id but i remember the password plz help me sort out this problem
    i forgot icloud id and password but i remember the apple id and password plzzzzz help me( my contact  number is +918477889484 from India)

    Hi there sumit4,
    You may find the information in the article below helpful.
    Apple ID: How to find your Apple ID
    http://support.apple.com/kb/HT5625
    -Griff W.

  • I forgot the icloud password and i've but my email wrong

    i forgot the icloud password and i've but my email wrong what should i do?
    please helppp

    If the methods described in If you forgot your Apple ID password won't work for you, contact: Apple ID: Contacting Apple for help with Apple ID account security

  • Sister was using my iPod, she changed Apple id to hers, then forgot the iTunes password, now it's disabled she doesn't know what backup email she use or the security questions HELP can Apple reset my iPod?

    sister was using my iPod, she changed Apple id to hers, then forgot the iTunes password, now it's disabled she doesn't know what backup email she use or the security questions HELP can Apple reset my iPod?

    Is there a way to find my Apple ID Name if I can't remember it?
    Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or          
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • Forgot password and tryed to restore on itunes but it says i have to login to my device

    forgot password and tryed to restore on itunes but it says i have to login to my device

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?

    I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?

    The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
    Turn off your device and leave it off.
    Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
    When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.

  • I am on Itunes right now and i am on a mac computer and i am trying to buy games for an ipod touch that i have but it just lists ipad and iphone apps so if i buy iphone apps will i be able to download them my my ipod 5th generation

    I am on Itunes right now and i am on a mac computer and i am trying to buy games for an ipod touch that i have but it just lists ipad and iphone apps so if i buy iphone apps will i be able to download them my my ipod 5th generation

    No. If it states designed for both iPad and iPhone, then it won't run on an iPod touch.

  • HT201272 I downloaded funtasticface app and then purchased extra content. I had to reboot my phone(yes I backed it up first) I re downloaded the app but it says I have to repurchase the extras.. help!.

    I downloaded funtasticface app and then purchased extra content. I had to reboot my phone(yes I backed it up first) I re downloaded the app but it says I have to repurchase the extras.. help!.

    - Is the app compatible with model iPod and iOS?
    - Have you tried downloading the app directly to your iPod?  If y are logged into the same itunes account that purchased the app the first time you will not be charged again.

  • I forgot the icloud password and the email address to recover it is not working anymore plz help me

    i forgot the icloud password and the email address to recover it, is not working anymore plz help me
    i want to erase the iphone but i cant without writing the i cloud password

    iForgot iCloud Password

  • I am trying to download an app but it says you have already purchased it so it will be downloaded at no extra cost but then it doesn't download

    I am trying to download an app but it says you have already purchased it so it will be downloaded at no extra cost but then it doesn't download

    Hi DeletedUser,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots. 
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    Cheers,
    - Judy

  • I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email

    I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email.  Is there another way to change or get the answers for the security questions?

    If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106007)

  • I forgot my icloud password and i forgot the email that i did it with it how can i reset my icloud password?

    i forgot my icloud password and i forgot the email that i did it with it how can i reset my icloud password?

    You are going to need to go to: FORGOT APPLE ID to retrieve your iCloud/Apple ID. Once you know your ID, you can log onto Apple - My Apple ID and click on Reset Password to answer the Security Questions you will need to answer. If you don't remember the answers, you will have to contact Apple Support to have them reset: ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • I am trying to change my apple id Country. but it says " you have a store credit balance, you must spend your balance before you can change it." i don't wanna use it to change my country. by the way i can't update any of iPhone apps. need help

    I am trying to change my apple id Country. but it says " you have a store credit balance, you must spend your balance before you can change it." i don't wanna spend it to change my country. by the way i can't update any of iPhone apps. need help

    It's strange because I can change my AppleID country without this message.
    So what to do? Just try to do this again, but on another device. You may also erase cookies and history of your browser.
    I hope it will be helpful, good luck!

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