So I've downloaded a tv series from iTunes onto my macbook pro, for some reason the episodes on my iTunes won't play at all. no sound and no images. any suggestions and help?

so I've downloaded a tv series from iTunes onto my macbook pro, for some reason the episodes on my iTunes won't play at all. no sound and no images. any suggestions and help?

Hi,
As you have match, I suggest that you create a new library by holding ctrl whist launching iTunes. Select create new library. Sign into iTunes Store and activate match. You will now have access to your music and will be able to stream your music.
Options : get a new external drive formatted for mac and either download music from match or copy music from old drive to new one. Alternatively you could reformat old drive and download music from match - I would not be comfortable using this option as it means erasing drive before being able to use with mac.
Jim

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