So I was updating my boyfriend's iPAD and while updating it stopped and gave me a typical error message but with error 4013. It worked fine before and is now stuck in the "connect to itunes mode" recovery mode. I have tried updating and no luck. I have ev
So I was updating iPAD and while updating it stopped and gave me a typical error message but with error 4013. It worked fine before and is now stuck in the "connect to itunes mode" recovery mode. I have tried updating and no luck. I have even tried updating in DFU mode and no luck. Anyone git any solutions
Are you following these instructions?
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Similar Messages
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I attempted to update my iPhone 4 without realizing that I need to sync it with my laptop. My iPhone 4 is now stuck in the connect to iTunes mode and now I cannot use it. Is there a way to reverse this so I can use my phone because I do not have my computer with me?
Maybe it was hacked before and now through the update it's locked back to the original carrier.
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My iphone is stuck in the connect to itunes mode after stopping during update of IOS7. When I connect to itunes, I get the prompt that it is not connected to the internet, please help!!!
1)Turn off iPhone – Hold down the Sleep/Wake button for a few seconds until the red slider appears, then slide the red slider. Ignore this step if your iPhone is already off.
2)Press and hold down the Home button for about 10 seconds until a yellow triangle with a text which says Please Connect to iTunes appears.
3)Plug the iPhone into Mac or Windows PC. Release the button if you haven’t.
3)Run and open iTunes if it’s not already opened yet.
4)iTunes will prompt a message that says iTunes has detected an iPhone in recovery mode. Click OK.
You will be taken to the iPhone pane. Then, click on Restore
try this it should factory reset your iphone even if it is stuck in connect to itunes -
my iphone 3g is stuck on the connect to itunes mode and it wont show up on itunes. itunes hasnt even detected it on recovery mode. what do i do i really need my phone.. please help
Please stop altering the fonts, it makes reading postings extremely difficult. If help is desired, making postings difficult to read is not the way to get help.
Put the device in DFU mode (google it), then restore. -
my niece gave me her old ipod touch 8GB and her passlock code. It is stuck in the "connect to itunes" mode and won't let me even access the slide to unlock. How do I fix??
You will need to Restore it as a New Device...
Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
my ipad 3 is stuck in the "connect to itunes" mode. whether i restart or try to restore. when i try to restore itunes gives an error message saying an unknown error occurred (-1). any help.
That error sometimes indicates a hardware problem. See 2nd link below.
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
Hello, when I tried to update my iPod with something in the settings, I noticed my PC couldn't detect my iPod. My iPod is now stuck on the "Connect to iTunes" screen. Please, help me fix this.
I think my iTouch was on 5.1.1 before putting an attemp to update.Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps... -
I did a reset on my iphone 4.. now it's stuck on the connect to itunes screen.. I have tried EVERY troubleshooting thing on the apple site. I've reinstalled to a later date of itunes. I've rebooted.. please HELP!! iTunes stopped recognising my iPhone after I undated hence the reverte back to an older iTunes version. My phone's cord is fine it will charge in the wall on the dock as well iTunes just isn't recognising it?!?!
iTunes will also NOT recognize my iPod Touch.. I've reinstalled iTunes several times on all THREE of my computers to the same result.. I'm going insane.. The newest iTunes has made it a real hassle!! Before I updated my iTunes both connected just FINE!! Now neither my computers (3 of them) or iTunes will recognize the iphone4, or the iPod Touch. The threads that people are posting to go back to the SAME 6 troubleshooting steps aren't really helping. ANYONE else had the same problem but was able to resolve?? A little desperate here!! HELP!!
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I have the iphone 4s. Ive tried to update my phone & its stuck on the connect to itunes screen. Ive tried to even restore my phone then update & i still have a error for both of them. I have the latest version of itunes & went through all the other steps. Its still not working & stuck on the connect to itunes & im growing extremly fusterated.
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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I have an iphone 3g that is stuck in connect to itunes mode it keeps coming up with error messege #1015 everytime i try to restore it
Generally a sign that the iPhone was jailbroken or modified to work with
other than the original wireless provider. Terms of Service for this forum
prohibit discussion of jailbroken iPhones.
Google may provide an answer. -
While I was updating my phone, there was an error and it's stuck on the screen where it has the cable connecting to itunes. I tried to connect, but it's stuck. I've tried different cables and ports, but nothing works. Is there anything I can do without erasing my phone? I can't remember the last time I backed up my phone and I turned off iCloud because of the space it was taking up. I keep shutting it down and turning it back on, but the same screen appears. If you think you have a solution, please share!
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo. -
Tried to update my iphone 5 to new apple sofware, using window 7 operation system phone is stuck in connect to Itunes. Cant get out or use my iphone
Hello erwerw
Check out the first article to force a restore on your iPhone to get it back up and running again. If you get an error code check it against the second article for further troubleshooting.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Regards,
-Norm G. -
HT1766 my phone is stuck in the "connect to itunes" mode. HELP
I went to itunes and synced by phone, Then I tried to upgrade to the 5.0 . It said I didn't have enough memory space, so I tried to restore it, but now the phone is stuck in a mode that shows "connect to itunes" on phone screen.
1)Turn off iPhone – Hold down the Sleep/Wake button for a few seconds until the red slider appears, then slide the red slider. Ignore this step if your iPhone is already off.
2)Press and hold down the Home button for about 10 seconds until a yellow triangle with a text which says Please Connect to iTunes appears.
3)Plug the iPhone into Mac or Windows PC. Release the button if you haven’t.
3)Run and open iTunes if it’s not already opened yet.
4)iTunes will prompt a message that says iTunes has detected an iPhone in recovery mode. Click OK.
You will be taken to the iPhone pane. Then, click on Restore
try this it should factory reset your iphone even if it is stuck in connect to itunes -
Hi, I have an Iphone 3g that is "Not" jailbroken, nor do I want it to be jailbroken. However, I had been having problems with it shuting down and not starting again. So, I tried to update and restore only to get an "error" 1015.
It is now stuck on "connect to itunes"
Any help would be great as this is a factory unlocked phoneApple in no way blocks devices.
Carriers can blacklist devices from their network. If that is what has occurred, only the carrier can remove the blacklist. This should have nothing to do with your ability to activate the device and use it as an iPod. -
please help me!!
I have an iPhone 5, just updated software as per itunes notice. the phone is now stuck in the "connect to itunes" mode on the phone, therefore not even started up completly.#
I am going on holiday in 4 hours and need this ............ thanks iphone for screwing it up again
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