So I went to install the latest Mac update but now it won't turn back on
I Pressed the restart now button to install the latest update, the computer restarted then went to the apple logo with a progres bar. It went along for a few moments then just shut down. I tried to restart again but it just went back to the progress bar and shut down again. Help?
Hi .
Startup your Mac while holding down the Command + R keys.
From there you should be able to access the built in utilities to repair the disk if necessary and restore OS X using OS X Recovery.
That should also install the latest OS X v10.9.5.
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I have tried every step in the trouble-shooting list, and nothing helps. What should I do?
I am having this same issue. I have avoided updating it for months and now that I finally did this is what happens!! My Ipod goes into charge mode, but then as soon as iTunes opens up to sync it says it knows there is an ipod connected but does not recognize it and it will stop charging and just go to the main screen that comes up when you turn ipod on. I even tried Uninstalling and reinstalling like it says and that doesn't work. When I uninstall it, it will let my ipod charge when I connect it to computer. But as soon as I install iTunes again and try to connect it, it tells me the same thing. Now I know why I never update to newer versions, so angry right now. Apple needs to fix this problem cause I've had my ipod for less than a year!!
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I just installed the latest software update and now I can't open Mail 4.5. This is a Mini 2,1 using OSX 10.6.8.
Try re-installing the big 10.6.8 Combo...
http://support.apple.com/kb/DL1399
Repair Permissions afterwords, reboot. -
I just installed the latest security update and now I cannot access iPhoto. I keep getting a message that it quit unexpectedly due to some conflict with the Scene Kit plugin.
I'm using a Macbook Pro Mavericks Version 10.9.5Probably the reboot used to log into the Guest account and then your account again fixed the problem. If often will.
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I installed the latest itunes update and now nothing plays
I installed the latest itunes update and now nothing plays. No music, radio etc. Have others experienced a similar problem?
I just tested mine and my music and videos played without a problem. Suggest you re-download iTunes 10.4.
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I turned my iphone off when visiting the doctor's surgery and now it won't turn back on. It had 73% battery left and I have tried connecting it to my computer with USB but nothing happens. I have taken out and replaced the sim card too. Any suggestions
If wjosten's tip doesn't work try plugging it into a USB charger (not through your computer), wait about 30 seconds and it should come on. If it doesn't remove the cord from the phone and keep trying this. I've had this same issue and found a combination of the reset & charging cable tends to work. Sometimes it takes about 5 minutes for the phone to respond.
Best of luck. -
I was instructed to install the latest Adobe update, but when I downloaded, found I already had it.
I was instructed to install the latest version of Adobe reader, but when I downloaded and tried to install, got the message that it was already on my computer. I've been having plug-in issues since I installed 6.0 Beta and would like to know when they will be resolved.
The current version of iTunes is 11.0.5 (5). How do you know it won't install? What error message(s) or other indicators lead you to say it won't install? Need some more information to help ....
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I tried to update my iPhone 5 this morning with the new software update. Now my phone won't turn on. When I plug into iTunes, it says that my phone is in recovery mode and that it needs to be restored to factory settings. Is there a way to fix this without losing my settings? Why would this happen on a software update?
Zach Doody wrote:
itunes says i cannot update the phone as it is in recovery mode.
That is not what it says. Read the message again. It's telling you it has detected an iPhone in recovery mode and it must be restored.
Restore it. You don't have a choice at this point. -
Hi, Hope this is in the right place.
I'm trying to upload photos into facebook from my iMac. I've clicked on the upload to facebook icon in iphoto but just get an error message saying 'error occurred with iPhoto - try again later. I've also had problems lately when I click on a photo to open it I just get a grey screen with an exclamation mark. I've downloaded the latest software but nothing seems to work.
Can anyone help please?
Thanks hopefully,
KarenKaren,
I'd recommend reposting in the iPhoto forum, you can find it at:
https://discussions.apple.com/community/ilife/iphoto -
I get the message "iTunes was installed incorrectly. Reinstall iTunes. error 7 (windows error 127) And the following message. I have uninstalled ALL Apple software twice but the problem remains. Can anyone help with this?
problem solved see https://discussions.apple.com/message/24604581?tstart=3#24604581?tstart=3
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Installed the last itunes update and now it won't recognize my library
I just upgraded to 10.5.3 and now my library is not being recognized. I can see it on my hard drive but the progran is treating me like a first time user. I have the icloud service as well but can't seem to figure out how to get my library back.
Hello wvncva69,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Best of luck,
Mario -
Tried to install the latest ITUNES update, but now it won't open my ITUNES at all. Saying I have a "Runtime error" and that I need to reinstall ITUNES. Tried a "repair" in Programs on my computer, but that didn't work either.
Hello joeydak,
We've an article that provides troubleshooting steps which can help get iTunes back up and running.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen -
I installed the latest itunes update and now I can't play most of my songs. A box pops up that says it cannot be located and asks me if I want to locate it and when I click on Yes it gives me all my files on the computer (dropdown box) and I don't know how to find them. Some of my songs will still play.
turingtest2 wrote:
The "missing file" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then say no when asked to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions. I can provide a step by step guide if you give me the two paths.
In some cases iTunes may be able to repair itself if you go through the same steps and locate the lost track. It may then offer to attempt to automatically fix other broken links. Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2
Having the same issue.. All of playlists were deleted as well as the majority of my music can't be located. It seems the only music that can be located is the music I have purchased directly through itunes/iphone.
The location where itunes thinks my music file is:
"file://localhost/C:/Users/MY NAME/Music/iTunes/iTunes Media/"
The actual location where my music file is:
"C:/Users/MY NAME/My Music/iTunes/iTunes Music/"
This is weird because I have not moved my music and it was working fine before I upgraded to the new iTunes...
My steps:
1) update itunes to latest version
2) plug in old phone take backup in itunes
3) plug in new phone and restore from that backup
I didn't notice the issue until I looked on my phone and all of music was missing from my phone along with playlists (minus the music I purchased directly from iphone/itunes.
Then I looked in itunes in my music library and saw itunes can't locate my music files. I also tried replacing the previous itunes library file as noted in the support link above but didn't do anything..
Any help would be greatly appreciated!
Thanks, -
Hello , I have a license CS6 4 posts (3 installed on PC) I just got a mac so I wanted to install the latest license it but when I want to register on the site adobe it tells me that " the number provided is not valid "can help me thank you
Contact support by web chat.
Mylenium -
ITunes no longer shows my iPhone after I installed the latest iTunes update.
I agreed to install the latest iTunes update and went through all the steps including rebooting. My phone then asked if I trusted the computer and I clicked "trust". It asked again and I clicked "trust". iTunes never opened automatically and when I opened iTunes, I saw that my iPhone5 was not listed; therefore, I can no longer sync. Then I rebooted my (Windows 7) computer again and experienced the same problems. I moved my phone to a different USB port but experienced the same problems.
I have an AT&T Uverse email account that keeps saying I have an "incorrect user name or password."
Perhapse it's the same issue since the Uverse e-mail is through Yahoo.
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