SO Item description missed

Dear All,
Would like to enquiry that the Item Description in the SO suddenly disappear.i have no idea of why, the user has no access right to add any column, only administrator is authorized to do so, so i assume no one updated the table column. it happened twice this week.
Please kindly advise.
Thank you.

Dear All,
Thank you for your advise.
Dear Suda,
I mean the Item Description column is unselected in the SO interface, i need to use the administrator right to login to the form setting to help the user to select the Item Description again.
You are right, my server has multiple company databases! the user has no right for other database as it is another company's database, the user doesn't even has a user login account for other databases.
Thank you

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Gordon,
I did some testing on the SBO Demo database.
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Edited by: Marli Schutte on Dec 2, 2010 7:34 PM
Edited by: Marli Schutte on Dec 2, 2010 7:34 PM

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hai
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Edited by: RKR on Jan 6, 2008 12:15 AM
Edited by: RKR on Jan 7, 2008 8:27 PM

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Shopping cart line items are missing while transfering from ITS to EBP

Hi everyone
I am Raghu, working on EBP (version 2.0)
Some shopping cart line items are missing while transferring the shopping cart data from ITS to EBP.
For example in my shooping cart 4 items are there,during transferring shopping cart data from ITS to EBP all 4 items are getting updated for all the shopping cart related tables except account assignment table.
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I have debugged entire scenario,but couldn't find the cause for this..
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Your immidiate ersponse will surely help me a lot.
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