So many problems after downloading verizon internet suite!!

After downloading the verizon internet suite , i am having some major issues with my computer that i have never had in the 3 years that i have had it. Actually , i have never had problems with my computer or any of the anti spyware and anti virus programs that i have had for it. now that i downloaded the software from verizon, the biggest problem is that my computer will just shut down in the middle of something or shortly after start up. i have also tried doing some custimized scans and it just shut down right in the middle of it. i have an acer inspire with vista and after downloading it , everytime i start up i have a little box in bottom left corner that says eRecovery agent and the only thing u can do is close it. the only thing i know about it , is that it has something to do with acer but i can't find the eRecovery anywhere else on my computer. when i have problems with it shutting down at start up it will continue to do it everytime until i start it up with out the ethernet cable and then i plug it back in. This is so frustrating that i am ready to throw my computer threw verizons main office window. Seriously, this has caused so many problems and i have already unistalled the other program i had previously and now i am stuck. Can someone please give me some advise

First make sure that there are no other AV programs on your computer. Even inactive ones. If there is another loaded on the computer, even inactive, you will have issues.
If you do have another on the computer, do a system restore to prior to the VISS install, then remove the old AV and then reinstall the VISS.
Now even though there are some on this board that are biased against the McAfee, its really an undeserved rep. There are Millions of people that use McAfee (it is the second largest AV software out right now after all) with no issues what so ever.
Now having said that, I personally prefer AVG myself. But thats mostly because I'm a penny pincher and refuse to pay for something I can get for free. 
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Error exists between keyboard and chair.

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    Last edited by Phitherek_ (2010-02-14 19:13:13)

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