So many problems. I need to completely wipe and start again. How?

I cannot log into my bank but can on other computers or another browser. Google earth won't work. I want to completely de install Firefox and start again but when I try it reloads all my settings with all the same problems. Refreshing did not work either. How do I get rid of all the settings as if I've never had Firefox and start from scratch?

See https://www.ssllabs.com/ssltest/analyze.html?d=my.if.com&s=195.171.220.120
This server uses SSL 3, which is obsolete and insecure. Also it does not negotiate TLS 1.0 or 1.1 cipher suites, even though it would support them.
You should talk to your bank and ask them, why they use such an insecure server for their online banking.
Other modern browsers seem to have the same problem.
You may try with older versions of IE, e.g. IE10, but keep in mind, SSL isn't considered secure anymore.
https://developer.mozilla.org/en-US/Firefox/Releases/34/Site_Compatibility#Security
https://blog.mozilla.org/security/2014/10/14/the-poodle-attack-and-the-end-of-ssl-3-0/

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I am so new to Mac. I just bought this Macbook Pro. No Disks or anything. I need to completely wipe and reinstall. Is there anyplace I can download the disks to burn to dvd to do a complete wipe and reinstall? I'm running 10.6.8. Or maybe a later version

I guess you can see how new i am to this, I typed my whole question in the subject. Any way, i bought this macbook pro used, no disks, need to do a complete wipe and reinstall. is there anywhere i can download the install disks to burn to dvd? Or buy either one, or maybe even a later version? Im running 10.6.8 currently. Thanks in Advance! Terry

First determine what system you really have.
Apple menu -> About This Mac.
If it is 10.7, you don't need installer discs, because there is a recovery partition:
http://support.apple.com/kb/HT4848
If indeed it is 10.6.something then you'll want to call AppleCare for the discs.
http://www.apple.com/contact/phone_contacts.html
If they determine the machine is older than 10.6's initial release (August 28, 2009), you'll want to purchase 10.6 retail, and/or 10.7 retail from the Apple Store.
Regardless, backup your data first*:
http://www.macmaps.com/backup.html
And read the benefits of both 10.6 and 10.7:
https://discussions.apple.com/docs/DOC-2455
https://discussions.apple.com/docs/DOC-2465
and determine which can run on your machine, and decide which you want to have.

Hi I want to wipe clean my old Mac Book and start again - how do I do this?

Hi, I want to wipe clean my old MacBook and start again. How do I do it

What operating system is on the MacBook? Do you have the original disks that came with it?
Probably the easiest way to do this is to not wipe the hard drive, but to delete all of your user's data. Use System Preferences (under the Apple menu) and go to Users & Groups (or Accounts in earlier versions of the OS.) Create a new user here by using the "+" button. Log out of your old user and into the new one. Go again to Users & Groups. Use the "-" button to delete your old account, not saving the information stored in it.
This leaves the operating system untouched but deletes all your information.
Best of luck.

How can I reset an iPad that won't stay on. I need to clear it and start again

I had a new iPad mini retina and it worked ok for a couple of days then started turning on and off in a loop until the battery died. Even when charging it turned on and off constantly not leaving enough time to sync with iTunes or reset. Anyway apple replaced it today. I have come home. Charged it and synced with the last backup and guess what it happened again. Obviously it's something in the backup. So my question is. How can I do a major reset

It doesn't stay on long enough it turns off as soon as the apple disappears. But thank you for the reply.

HT1420 I had to wipe out my pc and start again i found all my music, but when i try to sync my ipod it's telling me I need to authorize the music I have of my sisters, I've tried deauthorize all, that didn't work, what do I need to do?

I had to wipe out my PC and start again from scratch, found all my music and uplaoded that to my Itunes but now I can't play my music from my sister says I have 5 authorized, have tried to deautorize all and still nothing? Do I need her to do this or how can i fix this?

If you have a graphic of iTunes and a cable displayed on your iDevice then it is in Recovery mode.
Check this to try an "exit"
http://osxdaily.com/2011/01/08/iphone-recovery-mode/

Iphone 4 stuck in "recovery mode" how do i free it up without complete wipe and restore?

iphone 4 stuck in "recovery mode" how do i free it up without complete wipe and restore?

You can try doing a power recycle by pressing on the home button and sleep wake button simultaenously.
This will shut down the device you then may press on the sleep wake button to attempt to restart the device. This may or may not resolve the issue.
Good luck.

Ever since iOS 7 was installed on my phone it keeps fetching all and any e-mail from my server and it is taking up tp as much as 2.5 GB even after I delete the messages! Now after a complete wipe and restore it is happening all over

ever since iOS 7 was installed on my phone it keeps fetching all and any e-mail from my server and it is taking up tp as much as 2.5 GB even after I delete the messages! Now after a complete wipe and restore it is happening all over again why can't the techs at apple fix this defective program??????????????

ever since iOS 7 was installed on my phone it keeps fetching all and any e-mail from my server and it is taking up tp as much as 2.5 GB even after I delete the messages! Now after a complete wipe and restore it is happening all over again why can't the techs at apple fix this defective program??????????????

The new ibook app and ibook update is designed for iPhone 5 operating system. When my iPhone4 recently updated the ibook app, it created many problems using the ibook to download and read my books. Can I get the previous ibook app back on my phone.

The new ibook app and ibook update is designed for iPhone 5 operating system. When my iPhone4 recently updated the ibook app, it created many problems using the ibook to download and read my books. Can I get the previous ibook app back on my phone.

Check your trash can on the desktop. The old version is automatically moved to the trashcan. You should be able to move it from the trashcan back to the Apps folder within the iTunes folder. The update that was pushed out was for iBooks to work with iOS 7 not iPhone 5. iOS 7 was released today.

Have a mac book pro that crashed. ran disk utility to repair. comp booted and ran for short time. then crashed. ran repair again. disk utility said it could not repair files and i needed to format hard drive and start again. now nothing works

have a mac book pro that crashed. ran disk utility to repair. comp booted and ran for short time. then crashed. ran repair again. disk utility said it could not repair disk and needed to format and start again.
comp said it could not unmount disk and now when comp trys to boot all i get is a question mark on the screen. help

Erase and Install
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Quit DU after formatting completes and return to the installer. Install Snow Leopard.
5. After restart into Snow Leopard download and install Mac OS X 10.6.8 Update Combo v1.1.

I shared an ipod 5th generation with my ex partner and she set it up with her email and password. how can i change it for my password and email address so that i can wipe it and start again?

i shared an ipod 5th gen with my ex partner and she set it up with her email and password. i have the ipod now but no password and would like to put it on my email and password so that i can wipe it clean and start again, any ideas?

The iPod isn't tied to an Apple ID, but is likely tied to an iTunes library. If you want to set it up as a new iPod (as if you were just pulling it out of the box), restore it to factory settings in iTunes.
Restoring iPod to factory settings
B-rock

I was recently prompted to update iPhoto and make changes to the library. I did it but it keeps hanging up in step 5 or 6 and won't complete the cycle. I have used force quit, rebooted and started again several times. How do i get this to work?

I was recently prompted to update iPhoto and make changes to the library. I did it but it keeps hanging up in step 5 or 6 and won't complete the cycle. I have used force quit, rebooted and started again several times. How do i get this to work?

Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
If that fails:
Restore from your back up, repair the Library and try again.

What does this mean? The mail server responded: Too many messages. Please check the message and try again.

I use BT yahoo mail with Thunderbird 24.6.0 in the last few days i've started getting this message when sending messages:
An error occurred while sending mail. The mail server responded: Too many messages. Please check the message and try again.
Now sometimes the messages are sent anyway and sometimes not. If I re-send sometimes it works and sometimes not. I've contacted BT 'tech support' who tell me there is nothing wrong with them or their servers and as webmail works ok they won't help. I strongly suspect it IS a BT issue, Any clues to fix this?

The message means BT are lying basically. I have just spent the best part of an hour on chasing what limits BT place on mail sending... the internet contains a void.
The closest thing I can locate is a BT rep here https://community.bt.com/t5/Email/E-Mail-message-limit/m-p/1045228/highlight/true#M17523 refusing to identify what limits they impose but advising their switch to critical path has more stringent controls. AFAIK Critical path is ca mail software solution sold by OpenWave Messaging http://owmessaging.com/
So your paying for a totally undefined service. Congratulations!

Is Adobe Photoshop cs3/10 still being supported? Mac crashed and need to get up and running again.

Is Adobe Photoshop cs3/10 still being supported? Mac crashed and need to get up and running again. Thank you for any info on cs3. mayord

I believe if you were to ask Adobe Support they would tell you that CS3 is no longer supported by their services, if that is what you are refering to when you say "being supported". That means they are not likely to offer assistance with you re-establishing it.
But you can probably re-establish it yourself. If you need to download it there is a place for that available:
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS3 and CS4: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

I need to apply for a job but I'm told I need to enable cookies and java script, how do I do that? I can't find it in system preferences

I need to apply for a job but I'm told I need to enable cookies and java script, how do I do that? I can't find it in system preferences
I just updated to the new operating system which i'm starting to think was a bad idea, because it reset all my settings and I don't know how to fix them.

so when I go to safari>preferences>security>uncheck box labled enable java script links on webpages don't work and pictures and links son't want to appear on websites. this made it so webpages don't want to work past loading the content in text format. I have to check enable java script to go the webpages to work right so images and links work again but when I try to apply for this job the error message pops up saying I need to enable cookies and java script.
SO I GUESS MY QUESTION IS IF JAVA SCRIPT IS ALREADY ENABLED HOW TO I ENABLE COOKIES?

Help! Decided to back up to the cloud for the first and purchased 10gb. It turns out I should've bought 20gb. This was only a few hours ago. I need to know whether I can just buy another 10gb, or I need to cancel that purchase and start again? Thanks!

Help! I purchased 10gb of storage so that I could back up to the iCloud for the first time a couple of hours ago, but I should've bought 20 gb.
Do I just need to buy another 10gb, or should I somehow try and cancel my initial purchase and start again!
Thanks

Many thanks, just tried that number from the uk and it's not recognised. I'll endeavour to track down another number..
Thanks

So many problems. I need to completely wipe and start again. How?

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