So my ipod had music and videos wiped out

i plugged in my ipod to the computer, but it didn't recognize it so i unplugged it and plugged it back in and when i did, it had no music, but i check how much of the memory is used up, it still has the same memory used up for all the music and videos i have. it's in orange instead of being green for music.
how do i solve this?

Connect the iPod to your computer and select it on the left-hand sidebar of your computer's iTunes (if you have iTunes 11 on your computer then you can enable the sidebar via option-command-S on a Mac, control-S on a PC), and the use the Music tab on the right-hand side of iTunes to select and sync your music to the iPod
Syncing music : http://support.apple.com/kb/HT1351

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IPhone's iPod content (music and videos) no longer visible!

I just upgraded my iTunes to 7.6 and now, after syncing my iPhone, all of the iPod-type data (music, video, podcasts, etc.) is now not visible on the iPhone. The "capacity" bar at the bottom of the iTunes screen show that all of the data (5.76GB) is still there, but now it is all the orange color for "other." My photos are still yellow in the bar and viewable on my iPhone, but I get a "No Music" and "No Videos" screen on the iPhone when I try to view that content. Apparently it is still there, but somehow the "file type" has been changed. My only two recent changes are updating to iTunes 7.6 and upgrading the iPhone software to the current 1.1.3. I've tried restarting the iPhone with the home/powerswitch method and have rebooted the computer several times as well. I was going to try and downgrade iTunes by installing 7.5, but another user noted that 7.5 will not read the updated 7.6 playlist. ANY IDEAS?? (all of this is on 10.4.11, not Leopard.)

Hey Larry,
I went ahead and did a "restore" and everything was back to normal. It did take a while, though, as it wiped out then re-copied over 7Gigs of data to the phone. It was a hassle, but all is OK. I'm still concerned, though. I also spoke with a Genius at the Apple store who had never seen this, and thought it was a problem with the "file type" in iTunes, but i checked and movies were still "movie" filetype. He suggested MANUALLY checking/adjusting every file, but that is rediculous and there were hundreds of songs and videos!! Anywho, on my iPhone the date outside of the iPod items (music, videos, podcasts, etc.) was not effected, and all is back to normal after a lengthy "restore." Still looking for a "why" on this one...

Playing iTunes or Sony Connect music and videos on the 8820

How can I move iTunes or Sony Connect music and videos to the 8820? I've got Desktop Manager 4.3 software, but the only way I can get the iTunes music (video won't copy) to the 8820 is to first burn it to a cd and then "import" with the version of Roxio on Desktop Manager and then copy it via Roxio onto the 8820. In the process I lose the music track descriptive information (artist/track). Also using this process I've now got 2 copies of the same songs on my desktop plus a cd I can't seem to add songs to. What is the most efficient and effective way to do this?
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Also, I have never had an iPod and am new to iTunes -- is there a better music and video service out there? Preferrably one where it is easy to copy the songs to the 8820 as that is my only portable music device. Sony's Connect service is out of business so my old ATRAC player is now a portable radio with old songs on it Thanks.

This post I found & pasted below seems to explain it best - this is only for Ipod (& Ipad?) the iPhone 4 will only let you add from 1 computer supposedly. Basically IF YOU CHECK THE MANUALLY MANAGE BOX YOU CAN NOT SYNC WITHOUT ERASING AND ADDING, BUT YOU CAN DRAG & DROP FILES TO THE DEVICE INSTEAD
What is the "Manually Manage Music and Vidios" option on itunes + ipod?
When I connect my ipod on my computer theres this ipod page + 1 of the options is "Manually Manage Music and Videos". What does that do if i select it? The reason I'm asking is that I don't want to mess up my ipod if I do select it. + later I can't change it back. THANKS!
Best Answer - Chosen by Voters
It is the best and easiest way to use your ipod.
When you manually manage your music you choose what to add and delete from the ipod. You dont have to sync your ipod.
When it is on manual you can use your ipod on as many computers and itunes libraries as you want without losing any music off your ipod.
You just drag and drop the songs, videos and playlists you want from the itunes library to the ipods name.
Right click and delete what you dont want from the main playlists under the ipods name.
Nothing will ever be deleted or added until you direct it and you can safely use it on any computer.
If you click manually manage music nothing will change on your ipod as it is now until you physically add or delete things.
If you resync with an itunes library later, though, you have to be careful because anything not in that itunes library will be deleted off the ipod. I always keep my ipod manually managed because I use it on several diff computers.
or you just highlight the 20 songs together and drag them in one action
some people are so lazy, lol
Think if it this way
If it is manually managed and you go to your friends house you can use her itunes library which means basically getting music from any other itunes library you want. Not just your own.

Thanks for responding. Since I upgraded ITUNES to IOS 6, my IPOD Touch no longer works at all. I had numerous apps, music and videos on this touch. It made me restore to factory reset and it still does not work!!! Nothing I do will work on this touch n

Thanks for responding. Since I upgraded ITUNES to IOS 6, my IPOD Touch no longer works at all. I had numerous apps, music and videos on this touch. It made me restore to factory reset and it still does not work!!! Nothing I do will work on this touch now. I have so much data on this, I don't want to loose or have to restore!
Can you help me?
Thanks

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

Upgrading to 11.1.1 has wiped my ipad1 of all music and videos when synching. Please help

I am running Windows XP, have an ipad1 running IOS 5.1.1 and an ipod 5th gen 80gb video.
I have 6,000 songs in iTunes, podcasts, books, apps and numerous movies and videos both purchased from Apple Store and some home converted mp4s.
I upgraded to 11.1.1 5 days ago and since then, every time I have tried to sync my ipad as I add more videos, it has gone mad and on step 4 out of 5 of the synch process it hangs and then gives me a unknown error code -69 and not only does it not add any new video files, it removes existing ones that have always been there and I just get the grey dotted circle next to them now when I look at the ipad films directory. Podcasts are fine.
I have fully restored the ipad, I have experimented with manually managing music and videos, I have tried to add the old 'always worked before' videos back, one by one but absolutely nothing works and since I did the restore, it now won't add ANY of my music files...I just get the error -69.
I connected my old faithful ipod instead to see what happened and exactly the same story.
Can I roll back a version of iTunes? What can I do? It's been maddening and I have spent 2 days trying to fix it.
Please let me know if you have any suggestions I can try. I see that many people here have had similar problems and turning wifi on the device off seemed to have helped - but I don't even have wifi on my ipod and it screwed that up.

Hi there,
That's a point for a huge discussion... "EPMA may already be on its way out the door"
I thought that it is the other way round? That Oracle aims to stop using classic application and move everything to EPMA...
Regards,
Thanos

Need to get all the files, well music and video, from my ipod touch 5th gen to my itunes libary.

Need to get all the files, (well music and video), from my ipod touch 5th gen to my itunes libary. (So basically sync the other way to normal)
Laptop hard drive broke so had to buy a new one and obviously now need to sort out my itunes.
Did try downloading all my purchased stuff onto itunes but it has missed some things off, and there are some files I did not purchase from itunes so need a way of getting them back on there.
Sure this question has been asked a million times but can't find anything to help me on here so thought I'd ask.
-Did have a look at going onto the start menu and opening the hidden items thing but couldn't see any reference to ipod or device on it so wasn't sure how to do it that way.
-On itunes under my device when its connected, the section about manually restoring and backing up, would that help me? Because that says it will manually back up my ipod to my computer then could restore that back up, obviously I don't want to accidnetally get rid of everything on my ipod so didn't want to try that just in case without checking.
(And yes I have disabled auto sync to device when conncected!)
Can anyone help me please? Sorry if i've overcomplicated this!
Thanks:)
Chris

Backing up an iOS device will copy some data to a backup file within iTunes, but this excludes all media. You can also transfer iTunes Store purchases from the iDevice to iTunes but, without using a third-party tool, nothing else. As long as you do not sync the iPod with your new library, the media that's on it will remain ... for as long as it keeps functioning, is not lost, stolen, eaten by the dog, ...
You may also have an option to recover your previous library from your old laptop; as long as its hard drive isn't fried, a computer repair store or technician may be able to extract the drive, mount it in an external enclosure, and copy your data to another PC. Whatever you choose, there is no real alternative to having all your media on your computer, managed by iTunes, and regularly backed up to another device/location.

When i plug my ipod up, itunes says it has all the music and videos, but when i unplug it to listen to them, it says it has nothing on it

I just had to reover my Ipod original and now im moving all of my music and videos back onto it, and when i have it plugged into Itunes, everything shows up on the ipod. when i unplug it though, it says i have no videos, music, etc. help? I don't want to lose this thing, it was too expensive.

Hello kittypie,
You may need to restore your iPod to factory defaults.
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Cheers,
Allen

All Music and Video gone from Ipod classic - help please.

I unplugged my ipod from my work pc yesterday and found that all the music and video have apparently been erased.
I've plugged it back in this morning in the hope that an xml file needs rebuilding somewhere and itunes is showing my ipod as empty, even the pc thinks there is 150gb+ space on there. Sharepod also thinks it's empty.
The strange thing being that some old photos that were on there have remained. I don't use the sync feature and unfortunately my back up external disk which contains my music library is in another country at the moment.
Have my files gone forever?

Sounds like the directory holding the music has been erased. Odd that it still had some photos. An undelete/unformat software might be able to rebuild most of your files from "free" sections of the disc that haven't yet had anything new written into them. If you can recover the files to the point that they are taking up space on the iPod's drive (or they can be copied to another drive) there are other posts that help with rebuilding them into a library.
There probably are some suitable free tools out there if you can wade through all the "free" recovery tools that are only free up until the point of any actual recovery.... Otherwise shell out a little cash or wait until you can be reunited with your backup.
tt2

IPod music and videos gone; can't locate iPod Controls

this has just happened to me.
i double clicked on a song to play, while my iPod was patched into my computer. it started playing, and i clicked up in the now playing portion to skip through part of the song. everything is now gone. i got a new computer because my old one had crashed out. The computer is 3 days old and Today (day of the problem) is the third day i've been using my iPod in the exact same way, and I have been used it this way on my old computer since December. for the record i manually update, and since my old computer is crashed out i cannot simply resynch. also, when i reconnected my iPod after the problem it wanted me to go thru the same process as when your iPod is brand new (naming, choosing auto update or not, register).
Could it be that when i installed a more current version of iTunes/iPod software, the i Pod erased from an update or something?
If so, why would it do this now and not three days ago when i first plugged my iPod into my new computer with the new iTunes/iPod software?
Lastly, I noticed others who have had a similar problem were able to recover their music by going into the iPod through My Computer and going to a iPod control folder, then to a music folder. I can't find either in my iPod, or anywhere on my computer. The only files in there are Calendars, Contacts, Notes (none of which i ever used) and Photos (and all of my photos were still there, giving me hope my music and videos are still there somewhere). Does anyone know how I can find it?
iPod video 30GB Windows XP

also, when i reconnected my iPod after the problem it wanted me to go thru the same process as when your iPod is brand new (naming, choosing auto update or not, register).
hmmmm. with that symptom, we'd better check on this possibility:
Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
you might have to put the ipod into disk mode to get her to show up in Disk Management:
Putting iPod into Disk Mode

IPod Touch 2.0 Crashes 3rd Party Applications, Erases Music and Videos.

I don't know if this has been happening to some people. I hear it's mainly for FW 2.0.1, but I have 2.0 and I'm afraid to upgrade. Listen to this:
It's been over a little over a month since I upgraded my iPod to 2.0. I'm browsing through my apps from the AppStore. All of a sudden I open an application my iPod reboots, crashes. Not only that, but I had to wait at least 4min for the iPod to reboot. It *****.
After it finally reboot, I opened up a 3rd party application, it opens the main screen, and crashes, bringing me back to the SpringBoard.
This happens to all of my 3rd Party Apps.
BUT THAT'S NOT ALL: MY MUSIC AND VIDEOS HAVE BEEN ERASED.
When I plug the iPod into iTunes on my Mac, it thinks the iPod still has music and videos on it. It ***** having to restore every single day.
Please help me, anybody. I know this has been an issue for those with 2.0.1. Here are my questions:
-Should I be afraid to upgrade to 2.0.1?
-How can I stop the crashing of 3rd Party Apps, as well as the erase of music and videos?
-Can I do this, so I don't have to restore?
Any help would be appreciated,
Thank you in advance,
Xander2008

This is happening to a lot of people. Check out the discussions all the way back even prior to August.
No one seems to know the cause but there are many solutions offered to try. You will have to restore or do a full recovery depending on your situation. Again...lots of advice on how to do both in prior discussions.
Do not restore from a back up. Rather, set your ipod up as a new ipod and give it a new name. Begin by loading your music and videos etc. from your stored library on your pc. You'll find your itouch works like new.
Next before loading in any applications, review the app store pages selling each app and determine which ones have bugs and crashing issues they are working on or have corrected in their app updates. I've narrowed it down to possibly Advent, Aurora Feint or Converter in my case. We have over 90 free and purchased apps in our library but we have kept it to a bare minimum or 25-30 apps.
I've also read somewhere in these discussions that the larger mb apps could be at issue with the 2.0 and 2.0.1 updates and something to do with firmware updates? Sorry but I'm not real saavy with the technical side of it but i can tell you that between our two ipod touches we restored/recovered over 16 times from 8/04 to 8/10 because of crashes.
So far we've been lucky and have been up an running bug free for 3 days. Also, one app started acting strange after i tested it upon syncing so i connected back up to the pc and removed it...that's when i checked online and saw it too had crash issues they were working on.
They say you can have as many apps as you want on your itouch, so far i'm not testing that theory again...we're taking it slow and choose only what we really really want on our ipod...some say stay away from the gimmicky apps but we have a few on ours that are still working well, crazy lighter, iguide, itarot, campfire, magic8ball...so trust yourself and those that have provided info as well in previous discussions.
try to find the post from dbmandrake re workarounds for 2.0.1 app install crashes dated 8/9/08...it made sense and got me rolling again.

I tried to sync my iPod touch to a new laptop and it deleted all of my music and videos. I called tech support and they told me to email iTunes and they would give it back to me. How do I do this??

I tried to sync my iPod touch to a new MacPro laptop and it deleted all of my music and videos. I called tech support and they told me to email iTunes and they would give it back to me. How do I do this??

Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books.

Cannot delete music from iPod nano (latest generation). Have already selected "Manually Manage music and videos" but delete is unavailable from right click or Edit.

I have done everything I've seen recommended for deleting music (jncluding "manually manage"). Thanks for the assistance!!!

Did you Apply the change after selecting (checking the box for) Manually manage music and videos?
With the latest iTunes, if the sidebar is hidden, from the menu bar, under View, select Show Sidebar.
In the sidebar, select the iPod under DEVICES. Click the toggle (to the left of iPod) to drop down the iPod's content list, indented under iPod. Click on Music there. Over to the right, the list of songs on the iPod is shown. You can select songs there, right click on them, and select Delete from the contextual menu. You can also select songs there, go up to the menu bar, and select Delete under Edit. You can also select songs there, and just press the Delete key on the keyboard.
If you want to use automatic syncing, which is far more convenient than the manual method, and easily manage content on the iPod (add and remove songs), please post back.

How do I copy music and video from my iPod to a new PC?

My itunes PC no longer works. How can I copy music and video from my iPod to a new PC?

You can't transfer music from an iPod to a PC. Apple do not provide that facility. It can be done with third party software though. There are a variety of these available though so search google for 'ipod to itunes'.

My sons dad bought him and ipod and my niece used her itunes library to add music and videos on it. They live in another state and we have questions because we don't want him to lose all of the music or any of the apps.

My son's dad bought him an ipod and my niece used her itune library to put music and videos on his ipod. The problem we are haveing is that she lives in another state and we are not sure how to manange his account without losing some of the songs and all of his apps. There are some songs that are on his ipod that are duplicates, there are some songs that he doesn't like or listen to, and there are some songs on there that I do NOT want him to listen to because of the language and the lyrics. He is 10 there are just some things I feel that he is too young to listen to.

Welcome to the Apple Community.
You can use different ID's for iTunes and iCloud.
Just delete the account in settings > iCloud and create them their own account.
if the children are minors, you wiil need to create and be responsible for each account yourself.

HT1351 my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there????

my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
THANKS AGAIN:-):-)

my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
THANKS AGAIN:-):-)

So my ipod had music and videos wiped out

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