So my not a day old Zen V...just died...without explanation

So i had everything installed, had put all my music on...and right when i unplugged it from the usb cord, it froze up, then shut off. Now it will not charge, my computer (running on XP) no longer recognizes it and is in all senses...it is dead. What do i urmm...do?

rma it or exchange it

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Wonderwall says:
A few minutes ago I unplugged it from the computer and it says "Docked" & "Please Wait". It also has the "plug" sign where the battery is supposed to be. I tried to turn it off, but all it did was light the screen up which worries me since it won't go off now.
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So my not a day old Zen V...just died...without explanation

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