So my parents got me a used macbook pro,and whenever i opened itunes, it wasnt working so i looked up what to do and people said to uninstall it and then reinstall it, so i uninstalled it, and when i went to reinstall it,said i need mac ox s10.6.8. but
but i dont have any mac ox s! so what do i do!?
You can get original install disks from Apple by calling customer service. They will require the exact serial number of your MBP and a credit card number.
Or you may purchase a Snow Leopard !0.6 OS disk for $19.99 from the Apple store and install it instead.
Ciao.
Similar Messages
-
MacBook Pro/Maverick won't open iTunes at all...
When I go to open the application "Itunes", it flashes icon briefly in Toolbar then disappears. Nothing else happens. No issues with Quicktime...just Itunes.
This means I can't sync my ipod or my iphone, etc. I did upgrade to Maverick shortly after it came out, but I was having this issue prior to that.
Any help you can give would be appreciated!Hello Justbranches5
Try downloading iTunes from the link below and install it, then try and open iTunes again to see if that resolves the issue.
iTunes 11.1.4
http://support.apple.com/kb/dl1614
Regards,
-Norm G. -
Macbook Pro sometimes freezes after opening iTunes.
I have had my Macbook Pro for a little over a year now and everything has been going great, except for every once in a while when I open iTunes, my Macbook Pro will freeze. I am then unable to do anything (use the trackpad, force quit, etc.). I have to wait at least 15 minutes before it settles down and I can use my MBP again. Here is the thing, while it is frozen it will unfreeze every 3-5 minutes for about a second and then freeze again. It is quite annoying! Please help! I do have the Bestbuy Accidental Damage and Protection Plan so if worse comes to worse I can just take it there. The only thing is, they would need to ship it away for 2-3 weeks and I am in the middle of a semester in Nursing School so I really need my MBP right now. Any help is greatly appreciated! Thanks!
Here are a couple of things to try:
PRAM reset: power off the machine.
Then power up pressing option, command, P,R before the start up chime, hold the those keys down until the gear stops spinning.
If this doesn't help try a smc reset:
power off the mac, hold left side side shift key, control. option, poower up hold the keys till the gear stops.
If this doesn't work post back and we can try some other things.
All the best -
I recently browsed ITunes UK store and now can't get back to my iTunes US store. The UK store won't accept my email address as it is in use. So, effectively, I can't make an iTunes purchase. And, this password changing is madness. Everytime I sign in iTunes doesn't recognize my password and so I have to get a new one even though I've answered the useless security questions. Has anyone solved this problem before?
Funny how this seems to be one of the most-asked questions on the Internet. In most cases, no answer is ever checked as "Correct," either. Most answers, as on this page, say to click the flag at the bottom right-hand corner of any store page. The problem? There's only one flag!!! And it's the one of the country we don't want to be in!!!
Just in case this helps someone: what worked for me was to sign in. It then told me my id was not valid for this country, and switched me back to the US. How I was ever able to buy something from the UK store in the first place is beyond me.
By the way, Apple, experiences like this, and many, many other horrible ones with iTunes, is why those of us who do not live in the Apple world continue to stick to their Microsoft PCs. -
cant run itunes on my windows xp,when i install it and try to open itunes,it keeps on saying "itunes cant run because some of its required files are missing. please reinstall itunes... what can i do...
You should first uninstall iTunes completely.
This is not an easy task!
Read this article on how to remove iTunes completely
http://www.howtogeek.com/howto/23959/completely-remove-itunes-and-other-apple-so ftware-from-a-windows-computer/
Then download the latest version of iTunes for your Windows Version and install it. -
I had got used macbook pro 2011 ... but system preferences is not working , I'd tried to reinstall the OS using the internet recovery but I got message that my id does not had os x lion purchased ...
how I can fix the system preferences "
how I can add this MacBook to my ID?
please need help !!!The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
3. Other issues
If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!
The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support. -
Please help! Itunes fails to open on my macbook pro. I have removed itunes and reinstalled it and it still will not work!
Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.
-
I got a new laptop (Macbook Pro) and my IPhone is synced with my previous laptop (which I no longer have). I've recorded dozens of very long (un-emailable) Voice Memos over the last few weeks and need to get them from my IPhone onto my new laptop.
How do I do this?
(when I click on the Sync option I get the warning: "Are you sure you want to sync music? All existing songs and playlists on the iPhone will be replaced with songs and playlists from your iTunes library." I fear that if I click this I will lose all of my important Voice Memos as well)Just to add to what ChrisJ4203 said. You can sync them to your new computer using iTunes by selecting to Include Voice Memos on the Music tab of your iTunes sync settings and syncing. However, you still need to re-establish syncing with the new computer without iTunes erasing all the iTunes media from your phone (as the warning mentioned).
If you copy your entire iTunes folder (not just your music) from your old computer to your new one, along with other non-iTunes media you may be syncing with iTunes (such as contacts, calendars and any photos synced to your phone from your old computer) by using migration assistant of following one of these methods: http://support.apple.com/kb/HT4527, then when you sync again with your new computer it will recognize your phone and sync as it did before. You will still have to authorize the new computer for any Apple IDs used to purchase from the iTunes and App stores (in iTunes>Store>Authorize this computer).
After that you can sync your voice memos to your computer as mentioned earlier.
If you want to archive your voice memos before you do anything with iTunes, you can use a 3rd party program such as PhoneView or Touch Copy. -
I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes store pop up like they normally would when browsing the itunes store but when I click on one of them, it is a blank page. Is there a setting I need to change? Does it just take an extremely long time to load? Please help!!
Bucktr09:
I'm having the exact same problem. I upgraded to the newest version of iTunes on my iMac and ever since I did the store is a blank white screen. I can get my library content but the store is a no go. Is there any one out there with a solution? -
I’ve got a mid 2009 MacBook Pro. Today, I updated to Yosemite 10.10.1. I also updated Safari to 8.0.2. Now, anytime I open Safari, it immediately quits and give me an error page that says, Safari unexpectedly quit and suggest that I can click on a Reopen button and restart it, but it just does it again.
I read some of the questions and responses here and went to ~/Library/Safari and threw out the webpages.db file and emptied the trash and rebooted.
No luck; same problem.
BTW: Mail works
Any ideas how to get around this?There is no need to download anything to solve this problem.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
I accidentally deleted Candy Crush off my phone, and when I went to reinstall it, it reinstalled but has now disappeared from my screen. I went to the app store and it says there that it is still installed. How do I get it back?
You may have accidentally put it in a folder instead of deleting it. Check all your folders to see if it is in one.
-
Using MacBook Pro to convert pdf to word doc...downloaded...converted, and what I got was illegible. What's the deal? Did I miss a couple steps along the way?
Hi Deborah,
Please Elaborate your issue so that i can assist you better.
Regards,
Rahul -
HT201376 just got a used macbook pro and want to restore to facory settings how do i do is
I just got a used macbook pro and want to restore to factory settings....how do i do this safely?
Click here and follow the instructions. If the computer originally shipped with Mac OS X 10.6.8 or earlier, when you reach step 5, insert its original disk, restart with the C or Option key held down, use the Disk Utility to erase the internal drive, and install a fresh OS.
(118569) -
hello everyone...I got my very first macbook pro just today and i have a problem deleting the "test" user account. if i can't delete it, the system won't let me turn off the system. I don't know what to do! HELP!!!!
Have you created another admin user? Go to system preferences click users and click the + to add a user; if you haven't already. Once you have another admin user other then the "test" user make sure you're signed out of the test user account. Sign in with the alternate ADMIN USER that you just created or had created already and go back to SYSTEM PREFERENCES and click the same USERS icon near the bottom. Now select the TEST user and click the - sign. This should prompt you if your sure you want to delete the user account. And your done.
New User created and Test User deleted... I hope this helps.
Maybe you are looking for
-
Jobs to run the function modules to extract the generic extarctors
Gurus, I have a Datasource 'ZCMS_PP_TRAN' with extract structure 'ZBW_ST_CMSD_PP'. The extract structure is populated using the function module Z_BW_GET_CMSD_PP. But how do I schedule this FM or in general, are they run using std programs? Thanks, Si
-
SAPScript: How to combine two text in the same line?
Dear Gurus, I have a case to combine hard code text and long text in the same line. For example, i need to display following line: 'Project name:' <long_text> How to do it in SAPScript? Can we do it with following code? /: 'Project name: ' INCLUDE Z_
-
Arrays for collection attribute in html:options
I would like to use an array with Struts' options tag, using the array index for the options' 'value' attributes. <html-el:select property="style" value="${listForm.style}"> <html-el:options collection="styles" property="index" labelProperty="value"/
-
How to Programmatically Pair and Unpair a bluetooth device?
Hi all, I have a Bluetooth modem, which i want to programmatically Pair & Unpair. Using the available VIs, i could able to search the services and when i try to connect to the device using one service, windows pops-up the dialog to enter the Passkey
-
I am absolutely furious about this. Why was this allowed to happen? I now have to re-download every single ******* podcast I've ever subscribed to -- some of which are now lost forever because they're no longer posted -- THIS IS UNACCEPTABLE.