So the camera on my iPhone 5 doesn't focus, I've tried everything from tapping the phone to restarting my phone. Nothing is working! Would Apple replace my phone?

Okay, I pretty much explained my situation In the question ):

Why don't you make an appointment with the Apple genius bar for an evaluation?

Similar Messages

  • HT201263 All of a sudden my Iphone 4 shut off amd will not restart. Ive tried everything from holding the buttons to plugging in the usb to a computer and opening my Itunes. I cant get it to turn on...Please anythoughts???

    All of a sudden my Iphone 4 shut off amd will not TURN ON AT ALL. Ive tried everything from holding the buttons to plugging in the usb to a computer and opening my Itunes. I cant get it to turn on...Please anythoughts???
    <E-mail Edited by Host>

    It was a very bad idea to post your email address where millions of people will see it. Expect your spam to increase exponentially, as well as the phishing attempts. It would probably be a good idea to change your password to a really strong one, and, as you have gmail, look into Google's two factor authentication.
    For your problem, see: What to do if your iPhone will not turn on

  • IPhone doesn't appear in iTunes - tried everything

    Hi there,
    ok, my 3G iPhone doesn't appear in iTunes!!! I have tried reinstalling iTunes, removing the AppleMobileDevice extension, numerous restarts, hard reset the phone a couple of times. I deleted a podcast I tried to download over the air, deauthorised and authorised my iMac. Nothing!
    Any other ideas. My phone does appear in iPhoto when opened. I am really lost now. I did change my AppleID recently, is that it?
    Please help. I am going to try another Mac this lunch time, see if that helps. Perhaps its the phone?
    Thanks!!

    Yahooo! Its fixed. At the direction of an iPhone Developer (thanks to Steve Troughton-Smith!) I installed (or possibly reinstalled) iPhoneSystemComponents.pkg and now I can sync and so on!

  • IPhone doesn't show in iTunes, tried everything

    I've been combing these discussions and have tried everything listed here and all the steps in the troubleshooting tutorials. The error message I get when I try to connect my iPhone 4S to my computer running Windows Vista is: "iTunes could not connect to the iPhone... because an invalid response was received from the device," My computer recognizes it; however if I right click on the iphone icon there, then select "Open command prompt...", I see this message: "The system cannot find the drive specified. 'pid_12a0' is not recognized as an internal or external command, operable program or batch file. 'mi_00#0#{6ac27878-a6fa-4355-ba85-f98f491d4f33} is not recognized as an internal or external command, operable program or batch file." What drive am I missing? What command is this talking about? Could I have a registry defect that's getting in the way?  I've uninstalled and reinstalled latest version of  iTunes and iOS, AMDS has been reinstalled. And I've checked my Kaspersky Internet Security to make sure it allows all Apple products as Trusted. Tried three different USB cables and every port on the computer, too. ***!?

    I do not know what the intention is to open and run command prompt on iphone. Lovely picture, BTW, thank you.
    Apple created iphones and ipads the way that windows explorer or OS can only read and manage one folder. DCIM
    folder that contains your pictures on the phone. Only the pictures made by you, nothing else. So anything you trying to accomplish in command prompt is not going to happen.
    If you read somewhere that you need to right click to back up your phone or transfer purchases or restore you need to be looking on the other screen in that article. Look at how to back up instructions here. They have step by step.
    http://support.apple.com/kb/ht1766.
    If I knew what you trying to do I may be better capable to help.

  • When I try to connect to wireless internet, I get Error-105, "Unable to resolve the server's DNS address". I've tried everything from resetting including a full software update and nothing has fixed it. What should I do?

    I've tried resetting the router, resetting my airport on my laptop, unplugging the router, restarting my computer, updating all my software (including from snow leopard to mountain lion) replacing the dns ip address, and restarting the browsers. It won't let me use wi-fi on any of the browsers (chrome, firefox, safari), but will allow me to use internet through the ethernet cable.
    This happened earlier today when for my job I tried to clear some expired certificates and I removed the expired ones that were on my firefox (I now use chrome) and the internet crashed soon afterwards. While I was deleting the certificates, I also got the "blue screen of death" sort of thing that popped up and shut my computer down.
    I have no idea what to do and my laptop is no longer under warranty. Can anybody help me?

    Please read this whole message and be sure you understand all of it before doing anything. Back up all data before making changes to your settings.
    Write down the server addresses.
    Click Cancel to close the Advanced sheet. Unlock the preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Open the DNS tab again and change the server addresses to the following:
    8.8.8.8
    8.8.4.4
    That's Google DNS. Click OK, then Apply.
    In Safari, select
    Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. If you’re using another browser, empty the cache. Test. Any difference?
    Notes:
    1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself.
    2. I’m not advocating Google or anything else as a DNS provider; the server addresses are offerred merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

  • HT4623 My iPhone 4 apps that already have been downloaded cannot open I have tried everything from pressing the home and the on/off button at same time to reboot and deleting the apps and reinstalling then but nothing is working any ideas?

    I cannot add image I don't know how to sorry

    Hi teinefob9,
    So let me get this straight. Are you saying that when attempting to access applications that you have downloaded to your iPhone, they don't open at all no matter how much you tap on them?

  • I had a problem on my iphone 5 which is so called Screen burn. Would apple replaced my phone or just simple had a repair on it?

    I wanted to have my iphone 5 replaced but how? any supoprting proof? so i can raise it to Globe telecomm

    Since none of us have any knowledge of the Agreement between Apple and Globe
    No one here can
    However assuming your iPhone is still under warranty and the repair is carried out by Globe ,get them to confirm in writing their repair does not invalidate the remainder of your warranty and is in line with Apple procedures and policy as set down by Apple
    Call Apple to get their guidance
    Philippines ...
    1-800-1441-0234
    from this doc
    http://support.apple.com/kb/HE57

  • HT4528 the camera on my iPhone 4s color is all weird and the shutter keeps opening and closing trying to fix its self but cant.  I rest my phone and turned it off and back on again.. how do i fix this. I only had the phone maybe six months.

    The camera on my iPhon 4s is not working correctly.  It is colored all strange and the shutter keeps opening and closing trying to fix the problem but it cant.  I have already reset my phone and turned it off and on again.  How do I fix this??

    If resetting the camera app doesn't work you can try restoring your iPhone's software. The entire process takes about an hour to an hour and a half. Make sure you do a backup. Make sure you do a backup.
    Backup:
    http://support.apple.com/kb/HT1766
    Restore:
    http://support.apple.com/kb/HT1414

  • Putting movies back into the camera roll on iphone 4s

    Have some videos that I shot with the iphone 4s, after shooting them I loaded them on my macbook air to free up space on the iphone with iphoto.  I now want to be ablt to reaload them to the iphone so I can edit them with imovie on the iphone.  I am wondering what the fastest way is to get them from iphoto back to the iphone camera roll.  I tried using Itunes, but the movie did not go in the camera roll so I could not open it up in the imovie app on the phone.  Tried a couple of apps that use wifi to transfer from computer to phone but one of the videos will not upload.  Is there an app that lets you transfer the movie back to the camera roll without using itunes?

    Hi,
    Try to drag your videos to the iPhone photos folder in iPhoto. Should work.
    If it doesn't help, you can always upload your files to dropbox or something similar and later download them on your iPhone.
    Hope it helps.

  • My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement.

    My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement. I have no apple care so I'm worried. My phone has NEVER touched water! I only get 1/5 of battery use. I've also spent 30$ at the apple store on screen protectors for nothing! I really don't have 220$ nor 50$ I am on a strict budget. I believe I have to pay 220 not 50 ford a phone replacement for accidental damage. I don't know what category this falls under. I really need a new phone or battery. HELP! Will I have to pay? Also my screen lighting is all topsy-tervy every I put my screen on highest it won't work I have to wait about a minute? Forgot to mention that my apps exit out by themselves all the time when Im using them.

    So, have you tried a reset?  Restore from backup? Restore as new?  You seem to have a few problems but do not mention any action taken to resolve them.  What have screen protectors to do with anything?

  • My iphone 4 doesn´t connect thorugh Wi-Fi, apple replaced my phone for a new one and it has the same problem. I have an ipod and it doesn´t have this problem. Does any one know what to do?? Thanks

    My iphone 4 doesn´t connect through Wi-Fi, Apple replaced my phone for a new one, but the new one  has the same problem. I have an ipod third generation and it doesn´t have this problem. Having compared both working at the same time, the iphone alsways lags behind or doesn´t even connect to the internet via Wi-Fi. Does any one know what to do?? Thanks

    Have you ever checked to see if there is an update for your router? If yes, then power off router. Then on iPhone go into settings and do a reset network settings. Power router back on, and try connecting phone to router.

  • Photos in the camera roll of "iPhone cannot be imported because the device is locked with a passcode.  Tried just about everything - suggestions?

    Photos in the camera roll of "iPhone cannot be imported because the device is locked with a passcode.  Tried just about everything - suggestions?

    Because your computer sees your phone, as it would see any digital camera, as long as you have photos in your camera role. Since you state you don't sync with this computer & have a passcode on your phone, that's why you get that message. The only way to prevent that message is either start syncing with this computer; remove the photos from your camera roll prior to connecting; or first turn off your passcode before you connect. Either that, or you live with it.
    You shouldn't be storing photos in your camera roll anyway. iPhone camera roll is not designed for photo storage. You should be regularly importing them.

  • HT4245 i use a macbook pro which came with facetime i have an iphone 4S as well. whenever i use the wireless on my iphone i can facetime with ease however when i use the same wireless for my mac to facetime the call always gets disconnected.

    i use a macbook pro which came with facetime i have an iphone 4S as well. whenever i use the wireless on my iphone i can facetime with ease however when i use the same wireless for my mac to facetime the call always gets disconnected.

    To use factime on your Mac, I believe you will need to use your email address to do so instead of your wireless number.  Since you can't make calls on the Mac.

  • HT5569 I have I phone and I pad connected to a wifi network the iPad works ok with the network but my iPhone doesn't connect at all even though it shows that I'm connected to the wifi ! Help me

    I have iPhone and an iPad and both if them are connected to wifi service , my iPad work fine connecting to the internet but my iPhone doesn't even though it shows that it's connected to the wifi network , please help me I'm in Spain and I need this phone to work , it was working fine this morning on a different wifi network ,

    Hi Charajiji,
    Thanks for using Apple Support Communities.  This article has some steps you can try if you are experiencing difficulty using Wi-Fi on your iPhone:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Cheers,
    - Ari

  • I have a 192 ip at home but I can't get rid of the 169 ip from my iPhone. My Mac perfectly connects to the wifi but my iPhone doesn't seem to connect to it. Please help.

    I have a 192 ip at home but I can't get rid of the 169 ip from my iPhone. My Mac perfectly connects to the wifi but my iPhone doesn't seem to connect to it. Please help!

    EUREKA, I found the solution to my problem in a Discussion initiated by gingertodd on July 27, 2011 entitled "Safari in Lion hijacked by malware."  The solution was provided by Badunit who recommended force quitting Safari and then reopening it while holding down the Shift key.  It worked instantly, and I subsequently was able to open Safari normally by just clicking on its icon in the Dock.   THANK YOU BADUNIT!

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