So what am I supposed to do to correct the problem

When I open to the internet I used to be able to pull down my search engines from my toolbar that you type the site you want to visit and it would save that search for later...now I just have firefos aith google to the side.
I also get this alert about encrypted and non encrypted alert and I have no idea what this means.

>> Apparently you have deactivated the MS Installer.
No, that's not true. Windows Installer Service is active and running as a service.
There simply is no file association with MSP. How about you creating a text file using NOTEPAD and naming the file with a .MSP file extension. Then go to MY COMPUTER and double click on the .MSP file. Does Windows recognize the file type, or does it ask you to select a program to run the .MSP file with?
Thanks for the assistance, but my problem has not changed in the least.

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I made an in app purchase and never received what I was supposed to. I contacted the producers of the app and they never got back to me. I then contacted apple and they said they would return my 25$ purchase. I still haven't gotten it. What do I do?

I made an in app purchase and never received what I was supposed to. I contacted the producers of the app and they never got back to me. I then contacted apple and they said they would return my 25$ purchase. I still haven't gotten it. I am starting to feel like I just lost 25 dollars and both companies are sweeping it under the bus. I don't know what to do now. What should I do?!?!

We are users like yourself. You are not speaking to Apple here. We are not able to help. Please call Apple to inquire.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

I installed a new router from my ISP provider and now I can't find my Time Capsule or "Guest" network. What do I need to do to correct this problem?

I installed a new (and supposedly better & stronger) router from my ISP provider (Verizon) and now I can't find my Time Capsule or "Guest" network.
My Mac is not backing up because it can't find my Time Capsule network & my "Guest" network has also disappeared.
What do I need to do to correct this problem?

You must reset the TC to factory and start over. The TC simply remembers too much from the previous setup to work in the new one.
If your new router is going to take the router role, then the TC will have to be bridged and you will lose your Guest wireless.. the way around this is to use the Verizon router as your guest wireless and the TC as your main wireless.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Factory reset Gen 5
Hold in reset for about 5sec until the status light flashes quickly.
If your AirPort Time Capsule still doesn’t respond, do a similar reset to the Gen1-4.
Unplug your AirPort Time Capsule .. hold in reset and power the TC back on.. without releasing the reset.. wait until status led flashes rapidly.

I have 100 songs on i pod touch. But when i connect it to itunes it only showed 44 songs. What is actually happening and how to fix the problem so that all music in my iphone can be seen in my itunes

I have 100 songs on i pod touch. But when i connect it to itunes it only showed 44 songs. What is actually happening and how to fix the problem so that all music in my iphone can be seen in my itune

If they are iTunes purchased music then go to Settings>iTunes and App Store and turn off Show All.
Next
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

Hi have just bought a Sony Xperia J and am not able to tether my ipad as I did with my Nokia C3. Why? What do I have to do to solve the problem so I can tether to my Ipad?

Hi have just bought a Sony Xperia J and am not able to tether my ipad as I did with my Nokia C3. Why?
What do I have to do to solve the problem so I can tether to my Ipad?
Is this phone another of the things that Apple does not support? How do I know before I buy a phone that it will be supported?

How are you attempting to connect them?
Looking at the Experia J features it does seem to support Wifi Hotspot, but there is no mention of a Bluetooth hotspot. Different phones offer different things.
The iPad issues the message, because there doesn;t seem to be anything it can do with it. But this is not something apple is blocking its more a limitation or a non present feature of the phone.
From the Manual which I assume you've read through:
To share your phone’s data connection as a portable Wi-Fi® hotspot
1 From the Home screen, tap .
2 Find and tap Settings > More… > Tethering & portable hotspot.
3 Tap Configure Wi-Fi hotspot.
4 Enter the Network SSID for the network. Tap the Security field to select a
security type.
5 If required, enter a password.
6 Tap Save.
7 Mark the Portable Wi-Fi hotspot checkbox. The phone starts broadcasting its
Wi-Fi® network name (SSID). You can now connect to this network with up to
8 computers or other devices.
8 Unmark the Portable Wi-Fi hotspot checkbox when you want to stop sharing
your data connection via Wi-Fi®
When that is set up, you can use your iPad to look for the Wifi network the phone is providing and connect to it as you would any wifi network.
http://www-support-downloads.sonymobile.com/st26/userguide_EN_ST26_1268-7245.1_A ndroid4.0.pdf
http://blog.clove.co.uk//wp-content/uploads/2012/11/Sony_Xperia_J_ST26_User_Guid e.pdf

TS1717 Itunes was working earlier and now I receive message that says "the folder "itunes" is on a locked disk or you not have write permissions for this folder" - what is this and how can I fix the problem?

Itunes was working earlier and now I receive message that says "the folder "itunes" is on a locked disk or you not have write permissions for this folder" - what is this and how can I fix the problem?

Hey HaydenJulie,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides information on permissions issues with iTunes. The troubleshooting steps included may resolve your issue:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.

I have a windows 7 operating system on my laptop and it keeps saying I have installed itunes wrong?? i have done this activity three times now and do not understand the error? what di I have to do to fix the problem?

i have a windows 7 operating system on my laptop and it keeps saying I have installed itunes wrong?? i have done this activity three times now and do not understand the error? what di I have to do to fix the problem?

What's the precise text of the error message, please? (There's a few different ones I can think of that you might be getting.)

I recently had to have a migration done. Since then I keep getting a message on my calendar: "The server responded with an error." Its been asking me to check my ID and password, which I did not change. What do I do to correct the problem?

I recently had to have a migration done on my Mac Desktop. Since then I keep getting this message on my MacBook regarding my calendar: "The server responded with an error." Its been asking me to check my ID and password, which I did not change. What do I do to correct the problem?

That's probably the MobileMe or iCloud password.
Go to System Preferences > Mobile Me (or iCloud). If you're not logged-in, do so. If you are, log out and back in again.

Everytime I go to a search engine like Bing or Google and click on the link to a website, it sends me to the wrong page. I don't have this problem with Internet Explorer, so what can I do as far as fixing the problem on Firefox?

Anytime I enter what I'm looking for in the search engine and click on a link, it goes through multiple web addresses until it takes me to an indirect page, and the first few webpages on the link that appear during the loading process are the same. I actually don't know what those websites are though.

Sounds like you have some search redirect Malware or a Rootkit.
Install, update, and run these programs in this order. They are listed in order of efficacy. '''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] 
Also, if you have a search engine re-direct problem, see this: 
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If these don't find it or can't clear it, post in one of these forums for Rootkit removal help: 
[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

I am trying to send minutes of a meeting to pc users by clicking on export and choosing the word option. Recipients are unable to open them saying they came as a ZIP compressed folder. No idea what that is or how to correct the problem. Help!

I am trying to send minutes of a meeting created in Pages to pc users by clicking on export then word. Recipients are telling me they cannot open the minutes which have come as a ZIP compressed folder. I have no idea what this is or how to fix the problem. Help?!

A pc user can open a .zip file by double clicking it.
If that does not work, you can convert the document to a .pdf by doing the following.
With the document active, type commannd + P (the print command).
In the next screen, on the bottom left, click on PDF, and in the drop down select Save as pdf...
You will be asked where the .pdf should be saved - the desktop is the easiest.
Now when you want to send the minutes, you have them as a .pdf file. Anyone with Adobe Acrobat Reder can open this.

I open Acrobat X Pro and it open and shut down, now it will not open at all what can I do to correct the problem?

I open Adobe Acrobat X Pro and it open but shut right down and now it will not open at all what can I do to correct the issue?

Hi shortydm1964,
Please follow the steps given below:
1.Delete all the files from following folders:
2.C:\ProgramData\Adobe\SLStore
3. C:\Program Files (x86)\Common Files\Adobe\SLCache
4. And, delete all files from following folder except cache.db
5. C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Now, launch the product and activate again with a new serial number.
I hope this would resolve your issue.
Regards,
Anubha

My iMac is less than one year old. Without warning, the screen suddenly goes black. It used to happen occasionally, but is now happening all the time without warning. What is Apple doing to correct the problem?

My iMac is less than one year old. Without warning, the screen suddenly goes black. It used to happen ocasionally, but now it happens all the time. Numerous people have posted about this issue. Why hasn't Apple solved the issue. For what I paid my computer, I expected more from the product than I have gotten. I was a PC person for years and most of my associates told me that I needed to get a mac...I am starting to regret having taken their advice.

Sorry you're having this problem.
A few years ago we had a similar issue on one of our machines, it was an early MacBook. Ended up being a cracked circuit connection on the motherboard. Changes in temperature caused the crack to expand and contract resulting in a shut-down followed by an automatic reboot. Sometimes over-and-over. I understood from AppleCare at the time that those symptoms could have also been any number of things including a intermittent issue with a powersupply.
If you take it back to the Apple Store at some point, I would ask them to have it run some CPU intensive tasks that closely resemble what you are doing when the screen goes black. It took us several try's to find the problem. Calling AppleCare each time to discuss it and troubleshoot before making the trips to the Apple Store really moved things along. In fact, it wasn't until the Apple Store had cracked the case from the inside that things kicked into a higher gear and AppleCare phone support sent out a pre-paid FedX package to send it to a refurbishing facility. Never a problem since and I know the people who have the machine today.
PS Can identify with the trip to the Apple Store, our closest one is in Knoxville, 2hrs from us.

I'm trying to change my apple ID and it says it has been verified, but it still will not change on my phone, so I cannot access my iCloud or iMessage, what am I supposed to do to fix this problem?

I have been trying to change my Apple ID for my iPhone account because the e-mail on there is an old e-mail that I cannot use anymore. I have went on the website and went through all of the steps of changing it, and I've changed everything to my updated e-mail and verified it as well. On my phone, it still has my old e-mail address, and keeps popping up any time I try to access iCloud, iMessage, etc. that my password or e-mail is invalid. I'm not sure why it's not changing on my phone or what other steps I'm supposed to take in changing it.

If they are no longer in your camera roll, save them to your camera roll before deleting the account (open your my photo stream album, tap Select, tap the photos, tap the share icon -- box with upward pointing arrow, the tap Save to Camera Roll).

My iPod touch is stuck in recovery mode after trying to do an update on it, what do I need to do to fix the problem?

My iPod touch had an update that needed to be done when I plugged in it to the computer and iTunes. It came up with an error and then went in to recovery mode and that is where is is stuck at. What can I do to get in back to normal?

Without knowing what the error message said all I can suggest is:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS3276 Help!! I'm a fairly new MAC user. My Email has frozen on the computer. I cannot close Email to do a reboot. what have I done wrong and how do I correct the problem. My server is obviously working. thanks, Sharon

My Email has frozen. I'm unable to close Email so I'm unable to reboot the computer. I'm a fairly new Mac user. What have I done wrong? And how do I resolve the issue? thanks, Sharon

Force quit. cmd-option-esc key combo. Then choose Mail and force quit in the window that presents itself.

So what am I supposed to do to correct the problem

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