So what happened to the Telstra network this time to causing a huge outage affecting home and work?

Between 6:40pm and 7:40pm AEST tonight I saw both my own Cable network as well as the Business MPLS fail and come back up at the same time. Considering that the 2 networks are meant to be completely isolated, it would be good to know what cause the outage and too see just who what information I get back from both our Telstra Rep and the 24x7 CrowdSupport as to what caused the outage.

Hey ,
I am not sure if you will be able to find the exact answer you are after via Crowd support... in order to provide those details it would be highly likely that a member of staff would need to confirm details about yourself in order to check the account and verify what has happened for you... The 24/7 LiveChat team however may be of more assistance for you on this matter. https://livechat.telstra.com

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