Soap adapter communication channel problem

Hi...
  While doing Webservices to file scenario, in component monitoring, the soap adapter communication channel is showing as (in small traiangle inyellow color) channel started but inactive

Hi leelaratnam,
Please check that you have only 1 communication channel active and running.
This happens when more than 1 CC is pointing or waiting for the same incoming data.
Also perform a dummy activate (i.e. write somthing in description and activate) in your message mapping and communication channel objects in case you are using PI 7.0
Thanks,
Varun

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