SOAP Error, ADS,WEBDYNPRO EXCEPTION

Hi All,
Im very new to this ADS.I have two issues with in my landscape regards to ADS
1st issue
BI has integrated ADS(as of my bw consultant,which was working before) he tried applying some SNOTE and he got SOAP ERROR(i have seen quiet few thhreads here but did not help me much).
ERROR:SOAP runtime exception:CSoapExceptionTransport(100101).
i have gone through tests and they all seems to be fine.
i logged into visual admin to check the box "no password change required" but this is disabled so i cant tick the box
i logged into bw system and found adsuser as dialog user?
help me out pls.
2nd issue:
we also have standalone ADS(as java) system.
our CRM system is integrated to ADS system and here the user is getting the following error
"Webdynpro Exception:The ADS call has failed". I did tests and they seems to be fine.
*I logged into USERADMIN in ads and tried finding SAP_ADSCALLER role but could not find it either*
can anyone of you help me out in resolving these issues pls
regards
Raj
Edited by: raj p on Oct 2, 2008 3:53 PM
Edited by: raj p on Oct 2, 2008 4:07 PM

ADS Installation and configuration:
http://help.sap.com/saphelp_nwmobile71/helpdata/en/37/504b8cbc2848a494facfdc09a359b1/frameset.htm
Troubleshooting for ADS configuration:
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/30ec0508-9438-2c10-f393-a41fb255698d?quicklink=index&overridelayout=true
Landscape with ADS:
http://csc-studentweb.lr.edu/swp/Berg/Conferences/SAP_NW2008_and_Admin_2008/BI/Track13/Track13_Session4.pdf
ADS tests
http://help.sap.com/saphelp_nwmobile71/helpdata/en/43/f31e3082221595e10000000a1553f7/content.htm
Hope that helps, Otto

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