Social Media connection

Dear All,
How can we connect BO and Social media ?
What are the tools (Ex- Lumira, Webi, etc) can connect ?
Is there any best practice available ?
Thanks all.
Regards,
Balaram

Hi - there are several utilities to export from social media to Excel and then use Lumira
Also SAP's Data Services can help parse twitter posts.
See Let me google that for you

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