Soft restore but now screen shows ITunes logo
dropped phone in water yesterday. dried it but this morning after charging overnight and took off charger black screen with battery showing dead. did a soft restore and now screen shows pic of ITune logo and battery charger cable. After awhile screen goes back to showing alternately a dead or low battery and the apple logo....any ideas of what to do next?
You have hardware damage from water exposure and the only solution is replacement or repair.
The only way to "dry" a phone which was submerged in water is to turn it off and place in a sealed plastic bag with uncooked rice or (better) silica gel packs and leave it untouched for at least 3 days. There is a small chance that this will prevent corrosion and damage. Powering it on before it fully dries internally, as you did, reduces the chance of success from very small to almost zero
Define "soft" restore - do you mean this? Use iTunes to restore your iOS device to factory settings
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my i phone is telling me I need to do a restore. Screen shows itunes logo and thats it, even after turning off and on again.
if do this how can I avoid losing all my pictures videos etc?Pictures/Videos in your camera roll? If so, & not backed up or imported to your computer, they are gone. There's no supported way to recover them now.
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Tried updating software but now frozen with itunes logo and usb cable picture on screen help
Tried updating ipod software, now frozen with itunes logo and usb cable picture on the screen. Computer will not reconise it
- If ou can turn the iPod off, then see if manually placing the iPod in Recovery mode will allow a restore. Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If it always remains on let the battery fully drain. After charging for at least an hour try a rest and restore. -
iPad locks up when doing iOS upgrade. Screen shows iTunes icon and connector. System will not power up or restart. Any ideas?
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
HT4528 Restore failed, Screen shows iTunes logo and USB cord
I tried to restore my iPhone with iTunes and a message popped up saying could not restore. When the phone turns on, the screen shows an iTunes logo, an up arrow, and a USB cord. I have tried restarting and it goes back to that screen.
Place the device in DFU mode then restore it.
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I was notified of an iTunes update for my iPhone; I tried to download, but am just showing the screen with the iTunes logo and a picture of a cable end. Phone has been inoperable all day.
Hey there Gina,
It sounds like you were updating your phone, and now it is unresponsive with an iTunes and usb cable on the screen. This appears to be recovery mode, and you should be able to restore the device using the following article to get that install completed:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If not, then reset the device with the following article, and then attempt the restore with the above article:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
Screen shows iTunes logo and USB cable and thats all its doing - how to reset? I neeed help!
I just got my Iphone and all its doing is showing the USB cord Logo and the Ituns logo, I need help ASAP!
http://support.apple.com/kb/HT1808
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i have plugged the ipad into the laptop, but nothing happens and ipad doesn't response anymore
who knows what to do?You are in Recovery Mode.
Follow step 1 to 5 closely to recover your iPad.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times -
HT201263 SIM code message after restoring but phone screen shows only Apple logo
iTunes says its restoring my iPhone 3Gs then I get the message "The SIM card inserted in this iPhone is PIN locked. Please enter the PIN code of your SIM card and connect your iPhone to iTunes again". Problem is I can't-- the phone displays only the Apple logo again! Any ideas of what to do next? Not looking good! I have tried restarting computer and getting phone turned off and in recovery mode. Still same problem.
My husband brought up a point- I'm not sure if I did a back-up on my phone after I updated to iOS 6. The backup in iTunes can be from an earlier iOS . Could this be an issue??
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Plugged in my Apple tv to tv and light flashing non stop.Tv screen showing iTunes logo and USB cable.Not responding to anything
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore. -
I have an iphone 3GS, I went to back it up / update apps through my itunes. I did this, but a certain app I download wouldn't work on my phone as "my iphone software needed updating". So I did, now I can't restore & my phone shows itunes logo with plug?
Happy to have been of help. Hope all goes smoothly.
BTW, for the sake of others who may help you here, it's usually most polite if you mark the post that answered your question as being the one that "solves" it, not your own post. That's how people get points here, if a questioner marks their post as either "helpful" or "solving". It's not an issue for me, but for those just starting out in the forums it may be important to them. See:
https://discussions.apple.com/static/apple/tutorial/mark.html
and
https://discussions.apple.com/static/apple/tutorial/reputation.html
Regards. -
Installed the update tonight and now my phone (Lumia 928) won't power up. I've tried a soft reset, but the screen goes from the Nokia logo to a red Verizon screen to a black screen. Tried it 10 times with the same result. What's wrong and how do I fix it? Help!
Oh no Mr.Ected!
I can see if we can get your phone back on! I understand how important it is to have a phone. Have you tried this to see if we can get it back on? http://vz.to/1DZhteH . If it is still goes to a red Verizon screen and then to black we might need to do a master reset. While the phone is off try this:http://vz.to/1DZhXkU Be mindful this is the last resort because it will erase everything on the phone. If you have done back up assistant in the past you will be able to get you contacts back. Please let me know if you need any more help.
AmberF_VZW
Follow us on Twitter @VZWSupport -
I have an iPhone 3gs and it used to show up on my computer, but now it shows up on my screen that it is charging however, does not appear in iTunes or My Computer so i can't sync it. Can anybody help? Thanks.
Did you already make sure that Apple Mobile Device Service is installed and active on your computer?
http://support.apple.com/kb/TS1567
More troubleshooting about your device not recognized in Windows can be found here: http://support.apple.com/kb/TS1495 -
HT4623 i updated my iphone but my screen now displays the itunes logo with the usb cable
i updated my iphone but my screen now displays the itunes logo with the usb cable
Recent photos may be in your Photo Stream or in your iCloud backup if you chose to enable those backups.
If you were only backing up through iTunes and didn't complete a backup recently, then your photos are gone.
~Lyssa -
I just bought an iphone 4s. phone service and wifi kept disconnecting and so i restored the phone. i had error code 1645 and 1602. so i stopped the restore. but now my iphone is stuck in the restore screen and is not recognised by itunes or com
i have restarted my com, re-installed itunes and repeatedly tuned on and off my iphone to no avail. please help!!!
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