Soft returns not importing

Hi. I recently impoterd a Frame 7.1 Chapter into RoboHelp
HTML 8.0 and everything worked okay with the exception of soft
returns. For some reason it didn't import these and I was left with
large strings of test which I had to fix by hand. Any ideas? Thanks
in advance

As far as I can tell, this isn't a new bug in as much as InDesign CS3, CS4, CS5 and CS5.5 (Mac) all exhibit the same problem exporting soft-returns in Unicode encoded Tagged Text where they are replaced with hard returns on import. Unfortunately it appears that we may be the only ones that care and thus it's unlikely that Adobe will fix it (unless someone adopts it as a JDI bug).
Update: after testing some more it appears this is an export bug for Mac OS-only. In other words, if you use a PC to export a story that contains soft-returns to Tagged Text (Unicode), the soft-returns are preserved when placing into a document using a Mac. And vice-versa, using a Mac to export a story with soft-returns to Tagged Text (Unicode) and then placing this into a document using a PC exhibits the same substitition of soft-returns for hard-returns.
Message was edited by: Caleb Clauset

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On full keyboards with a numeric keypad, the key above the right shift is "return" & the one on the numeric section is "enter." On a Mac (or Apple IIgs ) they do have separate functions. On the "mini" keyboards, both names are on the same key, but "enter" is written in smaller letters. I'll have to check to see how that works on another Mac later today.

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Our Pindar AgilityCMS content managment system flows text to an InDesign page using a special PlugIn.
Some characters are stored natively (store an "a", get an "a" on the page), while other special characters are stored using Tagged Text or Unicode. A return can be either <0x000D> or \u000D. This is especially useful because we can output through one of four "channels".... InDesign, Quark, HTML or as entered in the content manager. The return can now be \p in Quark or <BR> in HTML. A non-breaking space, for example, can be \u00A0 in the InDesign channel,   in HTML or <\!s> in Quark. When we insert the "special character" in the Data Editor of our content system, it might be displayed as [sp], but it will resolve correctly regardless of which channel we publish to.
The problem is that unlike Quark, Adobe does not provide for a "soft return" or forced line break. Sure, you can type one from the keyboard with shift+return, and purists will argue that you'd never want to store a soft (discretionary) return in any type of tagged text or a content management system. However, all our text is set flush left, ragged right, and we frequently want to force line breaks for readability, and do so consistently.
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On Sale Now Buy One, Get
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Again, this is a problem whether you store your data in simple tagged text files, or if you bring it in via a complex PlugIn, as we do.
There are many, many threads on this site and elsewhere that discuss this shortcoming. Does Adobe plan to support Soft Returns in Tagged Text with some kind of special tag?

Your question is predicated on some false assumptions, and I'm afraid Peter, Peter, and Stix didn't quite pick that up in their replies. (This gives me pause since normally they're all very detail-oriented).
As I told you when you posted in the thread from 2009, "InDesign Tagged Text supports forced line breaks just fine."
You write:
Does Adobe plan to support Soft Returns in Tagged Text with some kind of special tag?
Adobe's import mechanism does indeed support soft returns. There's no need to speculate on Adobe's plans, which is the direction the other replies went to.
With that in mind, let's move to your actual question:
Our Pindar AgilityCMS content managment system flows text to an InDesign page using a special PlugIn.
Some characters are stored natively (store an "a", get an "a" on the page), while other special characters are stored using Tagged Text or Unicode. A return can be either <0x000D> or \u000D. This is especially useful because we can output through one of four "channels".... InDesign, Quark, HTML or as entered in the content manager. The return can now be \p in Quark or <BR> in HTML. A non-breaking space, for example, can be \u00A0 in the InDesign channel,   in HTML or <\!s> in Quark. When we insert the "special character" in the Data Editor of our content system, it might be displayed as [sp], but it will resolve correctly regardless of which channel we publish to.
I think you need to address this question to your support channel for Pindar AgilityCMS. Indeed, in IDTT <000A> represents a shift-return. Here's a screenshot of a test textframe:
and when exported to InDesign Tagged Text, it produces:
<ASCII-MAC>
<Version:7><FeatureSet:InDesign-Roman><ColorTable:=<Black:COLOR:CMYK:Process:0,0,0,1>>
<DefineParaStyle:NormalParagraphStyle=<Nextstyle:NormalParagraphStyle>>
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<ParaStyle:NormalParagraphStyle>Paragraph two<0x000A>P2/Line two
I presume you have tried <0x000A> as discussed in the prior thread.
I suppose it's remotely possible this is a Mac/PC issue, because the two operating systems do you different line break characters.
Anyhow, once again, your criticism of InDesign and Adobe is false and unfair. And if you have a problem with a 3rd party plugin, those are really the people you need to talk to.
Still, it might be wise to get it working with plain File > Place. Try testing my above IDTT file. Or exporting your own from a sample textframe like the one I used.

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So it does. It also drops it if you export in GB 18030. I would file a bug report:
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Only workaround I can think of would be to enter some other unique character (maybe |?) and find/replace it in ID after bringing in the tagged text.
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Hold on, I tried exporting tagged text and then bringing it back in. It's not dropping the forced line break. It's exporting it as a single Line Feed (hex 0a). And it interprets that as a forced line break when importing back in. My text editor ignores Line Feeds. I had to look at it in a hex editor to see the 0a.
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1) This leads to nothing. "Leading" defines the distance between lines, and does nothing special with Hard returns. The lines will still be broken as they were.
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