Software 4.6 sync issues

when i sync the messages that i have deleted or moved to a personal folder continue to show up on my device, i checked and rechecked all my settings and don't know why it continues to leave those messages on my device. It is a work email thru an enterprise server and was working fine on version 4.3 but when i installed 4.6.0.17 i started having the issue.
Solved!
Go to Solution.

how do you delete messages?
the correct way is to have the messages go to the "Deleted items" folder. That way, an order is sent to your device to delete the same message in your BlackBerry messages.
if you SHIFT-Del them, it won't work.
then later, after email reconciliation, you can empty the "Deleted items" folder (I do that twice a day)
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    Time of this report: 4/24/2011, 10:13:44
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    Last but not least - it seems to be just since the last few iTunes upgrades for Mac, but I’m having a huge problem suddenly with album artwork staying synced properly. After one recent manual transfer session (30 pin between the iPhone and the Macbook) roughly half of the tracks I transferred had mismatched artwork.  Doing this through the cloud (downloading tracks “Not on this iPhone” via the iTunes app) doesn’t seem to have the same problem, but of course this takes longer. Also, what is the deal with “Show All Music” in iOS 7 and playing tracks from the cloud?  This is a really cool feature that allows you to save a ton of disk space on your device, but I have found that when I do this that many tracks have mismatched artwork.  For example right now I’m listening to a Grateful Dead song that is displaying Genesis artwork.  Huh?? Artwork is less of a big deal than the track lengths being chopped off, but it’s still annoying.
    iTunes revolutionized the music industry and on the whole has been fantastic.  But it seems as if lately, little irritating problems like the syncing issues are becoming more and not less prevalent, and the problem is they aren't being dealt with.  I got my first Mac in college nearly 20 years ago now, and have been generally entrhalled with Apple products ever since.  But I have to say that this kind of junk lately is more what I would expect in the vein of problems from the shoddy-PC world that seem to linger and never get fixed.  Cupertino folks - what's the deal???

    You're not the only one judging by the forums!
    Likewise I have been using Apples since the Apple IIe(!) and have found them great in every respect. iTunes however over the past couple of years has deteriorated to th point of being unuseable. Apple has made iTunes the hub of your digital life and so it really has to work seemlessly.
    I currently have had to completely wipe and re-install my 64Gb iPhone 4s several times to get my music back on to it. I cannot het any playlists to sync which is really annoying and it generally undermines my faith in Apples software quality.
    Please put whatever resources are necessary to fix this soon Apple or you will certainly start to haemorrhage customers to other platforms. After all if iTunes remains broken then what's the point of paying the extra for Apple qulaity? You may as well uplaod ebverything to Google play and be done with it!

  • What is the deal with the ios 7 and sync issues?

    For as long as I can remember having ios 7, and maybe even before that, I've had NOTHING but problems syncing my phone to music.  I have been trying tirelessly to add a simple playlist that has a specific set of music that WILL NOT SYNC.  On top of this there is music that I cannot delete off my phone.  I have too much involved in my phone to do a factory reset, and I think it's silly and ridiculous to have to do this JUST to get my playlist issue/music sync issues dealt with.  If apple doesn't start addressing these software issues I will take my money elsewhere and never buy another apple device as long as this crap continues.  The new iTunes set up is garbage as well.  I miss the old iTunes from several years ago where it was so easy to just place music anywhere/everwhere and on my iPhone.
    <Ttle Edited By Host>

    iTunes runs just fine on Lion.
    Since you've reinstalled Snow Leopard we can't help you diagnose your issue.

  • IPad syncing issues, please help.

    I know this is a long read, I appreciate you taking the time to follow the details to help me figure out what is happening with my iPad.
    As a preface, I update the firmware to all my Apple software (including iTunes) and my MacBook OS (Snow Leopard) and my iDevices the day the updates come out, so all these issues occured with the current firmware.
    A few weeks ago, I was syncing my iPad earlier to my MacBook via iTunes. The backing up step was going on for about 10 minutes and it only got 1/20 across the status / progress bar. I "X'd" out of that and just synced the rest of it without the backing up step.
    Then I disconnected the device and reattached it. I went back and am re-syncing. The backing up step has been going for almost an hour and its only 1/5th across the progress bar. It is moving, but noticeably. If I put my mouse pointer icon on the end of the progress made so far, then come back and look at it 10 minutes later, it has made progress. So, it is backing up, but so incredibly slowly.
    Anyone experience this before? Any idea what could be the cause or fix to this?
    I left it for several more hours. In fact, I started the syncing around 6 pm, and went to bed around 11. It was only 3/4 to 4/5 done backing up by that point.
    I left it overnight, and in the very early morning (6 or 7 am), it had the familiar and comforting "Sync Complete" message.
    Still have no idea why it took so fookin long, or it it will happen again next time.
    I don't think the problem is the issue pertaining to Zinio disrupting backups, as discussed here: http://imgs.zinio.com/faq/ipad.htm#backup because I already followed those steps.
    Now, two nights ago, I updated the firmware. It only took a few minutes. I didn't notice until last night, some of my old movies that I handbrake'd into iTunes were no longer on my iPad. I had to go back into the Time Machine to retrieve them.
    I re-synced the iPad. It took about 10 minutes doing step 1, backing up. However, it froze at about 95% complete. I thought it was just going slow again (last time was hours!), so I went to bed. I woke up this morning and it was still frozen. I ejected the iPad from the sidebar window and stopped the sync by clicking the little black "X" in the message window.
    I shut down iTunes and restarted my MacBook. I re-synced and it skipped the Step 1, Backing Up and went in to Step 2. It completed the sync moving over the movies, but no photos or music.
    I re-synced immediately afterward (after disconnecting and reconnecting the device) and got a message about iTunes not being able to back up my iPad due to another syncing in process. It still synced and this time it moved about 256 photos. Not sure why- maybe I had "Sync recent 1000 events" or something checkmarked in the iTunes Sync window.
    I re-synced again immediately afterward (also disconnecting and reconnecting first) and got the same message about iTunes not being able to back up my iPad. It still synced the rest of the sync process, but this time it moved about a dozen songs around. I don't know why I each time I sync it does different things and I get the error messages.
    My iPad seems to be giving me issues with syncing, anyone have any idea what is going on or how to resolve it?
    Thanks!

    1. Some people have reported slow syncing with anything but the iPad's own USB cable (e.g. using a US cable from an iPhone/iPod). Try different cables
    2. More work - disable iTunes syncing completely, then re-enable a bit at a time, e.g. one movie at a time, one playlist at a time, one photo album at a time. There are periodic reports of syncing issues caused by a bit of media that's been corrupted, and this (tedious) approach allows you to identify where the problem might be.
    3. If that fails, do a clean restore back to factory settings, then progressively re-enable syncing as above.
    Hope this helps

  • Syncing issues with Apple TV

    Is anyone else having syncing issues with their Apple TV? I am trying to sync movies up that I just bought (StarTrek HD, IronMan HD) and the sync sits there with the progress bar moving all the way to the end but never actually finishes. Just sits there for hours! I don't know if it is because of the iTunes Extras or not, but it is getting very annoying.
    I have read a lot of bad reviews of the Apple TV 3.0.1 update and I have to say, the my Apple TV is very sluggish and hangs a lot with this new revision. I am sure that is part of my issues syncing. All of this is sad because the product has such potential. To me, it is like an iPod for your TV.
    I believe with this slow response times and issues Apply may be working on a hardware update to the device which is long overdue. Maybe the new software requires a faster processor and/or more memory which will be answered in the new hardware (one can only hope). We are just beta testing the new software. Apple: Listen to the people, we want bigger hard drive (500GB+) and reliability! We want it to run as smooth as an iPod. The moment you update the hardware, everyone with Apple TVs will buy a new one!

    Yes I have the same problem,, and it was with 2.4 version, I upgraded to 3.0.1 and still the status bar progresses all the way to end and just hangs there,,, BS is what it is,, If this is not fixed or goes unanswered I am just going to take my Apple TV back as I just purchased it yesterday. 12/17/09

  • Syncing issues and avoiding losing at&t unlimited plan if restore is used

    I am suddenly having syncing issues when I try and sync my 3G ipad.
    I am not sure what has caused this. I did take advantage of last week's software update. Now, when I turn the ipad on, there is a graphic of a serial cord, and when I do get it to connect with itunes, it urges me to restore
    the software.
    I was one of the early purchasers of the ipad, and so qualified for the AT&T unlimited flat rate per month plan. I don't want to lose this subscription.
    I had an Apple express appt. this morning, but never received the phone call!
    I even tried to cancel it online after 30 minutes elapsed, but received the message that the "communication was unavailable!"
    I am wondering if anyone with this special plan has gone through the restore process, and if that ended up wiping out your election for the 3G plan,
    and caused a hassle for you. I like having this $30/mo plan and don't want
    to lose it. Thanks in advance for any advice.

    One other person posted that he lost his plan during the update. If you loose your plan all you have to do is call AT&T to get it reinstated. SInce your iPad says connect to iTunes, you have to restore your iPad. You have no other choice.

  • Sync Issue with Handmark Pocket Express

    I have a newly purchased Treo 755p for Sprint preloaded with Handmark Pocket Express.  This seems to be a handy application; however, it is causing an annoying sync issue.  At each sync session, Express goes through all of its subjects syncing between handheld and PC.  I am not sure if it was already in my pc Palm Desktop software or it loaded from the Treo the first time I sync'd.  I have unchecked from the conduit setup on the Treo anything I can identify with Express but it still synchs and this take time.  I have no interest with it on the PC but do like it on the Treo.  I only want to continue to sync the calendar, contacts, memos, and tasks.  I like the Express on the Treo but as a last resort, would consider removing it from the Treo if that was the only option.  Would appreciate any help to stop the synch problem with Express.  If no solution, would appreciate guidance to remove the ap from the Treo.  I have a MAC with OS X 10.4, Palm Desktop v4.2.2, and Express v4.25.235.
    Many thanks,
    Jerryg
    Post relates to: Treo 755p (Sprint)

    Having similar problem.  PocketMac kept duplicating some, but not all, contacts.  I deleted all of them on the Curve, make a group in my Address Book called "Blackberry Friends" and synced to that only.  Worked great -- until I ran the sync again.  Now, I again have dulicates of some, but not all, contacts.  Seems like the same contacts get duplicated each time, but can't be absolutely positive.
    In addition, in some cases, PocketMac deletes info from my Address Book.  Like home addresses, etc.  Also, it does not always sync all info that is in Address Book.  For instance, I have birthdays for most of my contacts.  Pocket Mac witll synd some of them, but not all.  I have used "two-way syncing" and "overwrite device" -- same results.
    Running 10.5.6, have deleted and reinstalled the PocketMac software (helped some) but still issues.  Anybody got any help?
    Thanks in advance!

  • 2.2.1.23 Sync Issue 'Possible' Fix

    Sorry if this is already out there - there are so many posts, I wasn't sure.
    Like so many of you I have had sync issues with the latest update - 2.2.1.23
    I got the following reply from Nokia Customer Services when I sent them a **bleep** email and having followed this, my N95 now syncs automatically again on 2.2.1.23
    I think the secret is in 5,6 & 7 as I had tried everything else.  If, like me, you are running Vista, for 5 & 6 look for and delete any Nokia folder in C:\Users\<my user>\AppData
    1. Disconnect phone from PC
    2. Go to Control Panel-> Add and remove programs.
    3. Uninstall ALL Nokia software. The Ovi, driver, software updater etc etc.
    4. Restart windows
    5. Once restart is complete, go to C:\Documents and Settings\<my user>\Application Data.  Delete all Nokia folders
    6. Go to C:\Documents and Settings\<my user>\Local Settings\Application Data and delete all Nokia folders
    7. Go to C:\Program Files\ and delete all Nokia folders
    8. Download latest Nokia Ovi suite from the web (Nokia_Ovi_Suite_webinstaller.exe)
    9. Install latest Nokia Ovi and try to resync again.
    Good luck one and all

    Sorry folks - bad news - it has failed again and now it is worse than ever.
    I will update if I get a fix.

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