Software Corrupted Curve 8900

hi..my BB Curve 8900 spftware is corrupted, while uploading the basic software through the DM it stops at RECONNECTING TO JVM..and showsan error. All helpless it has stopped there a thousand times.
Please Help!

Hi and Welcome to the Community!
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

Unable to update device software from 4.6 to 5.0 (No updates available) (BB Curve 8900)

Hello guys.
I've been trying for the past few days to update my BB Curve 8900's Device Software but whenever I click update, it always says "There are no BlackBerry Device Software updates available."
Please help.
Thank you!

Hey TheLittleBee,
Welcome to the BlackBerry Support Community Forums.
BlackBerry Handheld software availability is determined by your network service provider. If your network service provider does not have OS 5 availabile then there will be no updates.
-ViciousFerret
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Curve 8900 not connecting to Desktop Software version 6.0.0.40

I am not able to connect my Curve 8900 to the BlackBerry Desktop Software Version 6.0.0.40. When I connect via USB it asks for the password and then it says connecting in the bottom right corner - it never connects. I also have the Blackberry Device Manager version 6.0.0.11 running at startup but it does say that the device is connected. There are no errors in the device manager. I am running Windows XP SP3.

No one else replied, but I seem to have solved the problem, more or less, so I thought I'd report back. See previous message for the setup.
1) First attack - make a concerted effort to truly undelete the 2 old versions of Desktop Manager. The typical list of "how to cleanly uninstall" (link above) is incomplete. This document is much better: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206 .
The part that matters is near the bottom, under Additional Information. Basically, take a shovel to the Registry and start digging out absolutely every reference to "Research In Motion" using the Edit/Find. I added to that recommendation a search on "BlackBerry" and even, for good measure, all the Roxio software (and removed the Roxio folders just like the Research In Motion folders). I can't say which part did the trick, but I could see some of the Install and Uninstall list items go by.
This finally killed the zombie entries in the Add/Remove Programs list, and prevented the Windows Installer attempts on unfindable .msi files.
2) Problems: In killing Roxio, I may have accidentally munged a Sonic registry entry. When I installed the Desktop Manager fresh from the CD, it complained about a registry-style confusion with Sonic software. It allowed me to continue past that point anyway.
I can't fix that, but I will be swapping in new PCs in a couple of months and can live with whatever reduced functionality might be involved.
When I started the Desktop Manager for the first time, I could see Windows Installer popups fly by in the background, but none of them stayed open, and perhaps that will be a one-time problem. Otherwise, if related to the Sonic issue, at least it's not a functional problem that prevents me from using the Desktop Manager.
3) I can now connect to the Desktop Manager via USB, but am unable to successfully update the device software. It goes through the backup process apparently successfully, but issues an error message about "Fatal error" before installing much (any?) of the new software. Seems to be a benigh error - phone still works. Because this will be reinstalled on a clean PC in a couple of months, I can pass on upgrading the device software until then.
4) All I care about is the ability to synch the contact and calendar data and, by god, that seems to be working!!! And it's much faster than my older BB.
If you're reading this, it's because you have an ongoing nightmare... You have my sympathy.

Curve 8900 - 'Reload Software 513'

My Son was given a Curve 8900 and has used it for months without any problems. Yesterday some of his friends messing about tried to access his phone and put in wrong pin number several times.
His phone is now showing a message 'Reload Software 513'
We have never syncrinised this phone with the internet, so not sure how we go about sorting out this problem, so any advise would be appreciated.
Thank you.

Hello JaxT,
Perform a hard reset by removing the battery from the BlackBerry smartphone and reinserting it. For more information on this procedure, see KB02141.
If the error message persists, perform a reload or upgrade the BlackBerry Device Software. For more information on this procedure, see KB10144.
Cheers,
-FB
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Click "Accept as a Solution" for posts that have solved your issue(s)!

Reloading Curve 8900 device software

Hi I am having trouble with my Blackberry device software, how do I delete and re intsal the software on my Curve 8900?
Solved!
Go to Solution.

Manual device OS upgrade instructions:
1. First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6
6. remove internet connection to PC and reboot PC.
7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.
8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339
Enjoy the new OS.
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Connection problem curve 8900

hi
i got a new o2 branded curve 8900, i set it up and it is working. but sometimes the connection went of and i have to make a reset to get back the connection. mostly after i turned off the wlan, but still edge is running or in installed or deinstalled a software. i have also a bold 8100 with same simcard running and never had this problems.
its running with a prepaid card from german o2. as i said i had the same card in the bold 8100 without any problems, also with my turkcell card in turkey, no problem, only with the curve 8900.
i checked the service books. in the bold their are non, in the curve several.
do anybody knows a way to solve this problem. i love this phone, but this problem drives me crazy.
i send now a sms and the connection was gone also
thx
alexander

i've got the same problem and not only with google maps but with facebook application as well. yet found no solution for this. my network people say PTA(Pakistan Telecom Authority) has blocked the Google maps and facebook application. have no idea what's going on but if anyone finds a solution please share.

Strange marks on Curve 8900 screen

Hi folks,
I hope someone can help me out. I have a new blackberry 8900 javelin (have like 4 months of use) and some strange marks appeared on the screen. They are small marks, but they don't disappear. I had the same problem with my last curve 8900 (I had 3 8900 models) but last time, the marks disappeared in a few days. Those on mine are not disappearing. I know it's not a liquid crystal leak, it's a malfunction or something, because the mark had a different shape in a few days ago. Here are some pictures i took to show the problem.
hope someone can help me out!
thanks guys!

Hey eduardopfm,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Those marks are definitely hardware/lcd screen related. I would suggest contacting your network service provider or point of sale for repair options as this is not software related.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Installation of Applications on BB Curve 8900

I am facing so much problem in installing themes on my black berry curve curve 8900. I downloaded the v4.6 Desktop Application software and installed it on my computer as my BB is having v4.6 OS Software. Then I downloaded themes from the web with both .alx and .cod files. I mean the download to my knowledge was complete. then i saw the installation process through application loader of my Desktop application software. Now the problem is that those themes are stored on my PC and when I browse the .alx file even, it gives me a message that " There are no new applications available for my device". I cant understand this problem. Can anybody help me plzzzzzzzzzzzzzzz.

Lauren,
It sounds like what I have seen multiple times on a device with moisture damage.
I hope by only putting yours in rice overnight that you'll be ok.
Even sitting on a bathroom counter during a hot steamy shower or bath can cause keyboard and trackball problems UNTIL properly dried out.
It really is more common than you think.
1. Remove the battery immediately!! Do not attempt to turn on your BlackBerry.
2. Let the device dry in a warm, dry place for 3 to 5 days* (see below)
3. DO NOT "check it each day" by placing the battery in. Leave it be to dry completely. This takes time. Replacing the battery to check it can only damage it more (moisture + electrical current = disaster).
3. If the device is warm after the drying period, allow it to cool to room temperature before placing the battery back in.
*Suggestions on drying your BlackBerry in a warm place (open, with the battery out):
Place the BB in a container of dry UNcooked rice, and then you might also place it in any of the locations mentioned below.
On top of any dry heat emitting electronic component: TV cabinet or CRT, LCD, cable TV/Satellite converter box or plasma monitor
On the dashboard of your car on a sunny day
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Email Error Message on Curve 8900

Hi
I have a curve 8900, when I receive emails and I select one to read I keep getting message "no delivery network error", then it will open the email.
I had this same message on my previous curve 8520 and was told by a local phone shop that it was a software error.
I have recently changed from O2 to Vodafone and only seemed to have notice the message since I transferred to Vodafone.
Any help or advise would be appreciated.
Thanks

Hi
I have a curve 8900, when I receive emails and I select one to read I keep getting message "no delivery network error", then it will open the email.
I had this same message on my previous curve 8520 and was told by a local phone shop that it was a software error.
I have recently changed from O2 to Vodafone and only seemed to have notice the message since I transferred to Vodafone.
Any help or advise would be appreciated.
Thanks

My blackberry curve 8900 is on platform 5.2.0.96

guys please help me out!!!!!!!!!!!!!!
first, it got the problem app error 523 reset. then i searched for solutions on the internet then i found it but whats wrong is that i thought the my phone was curve 8520 so i have installed a OS for blackberry curve 8520 on my phone. the app error 523 was gone but my fon now always runs the wizard everytime i turn it on and shows that its a platform 5.2.0.96.
i think my blackberry curve 8900 is on wrong platform because when i open my phone it will always go to the set up wizard then when i choose to skip the wizard the platform 5.2.0.96 will pop out then it goes "uncaught exception java.nullpointer.error" and "java.lang.error" then i don't know what fix am i gonna do with this.
please people out there whose so good in fixing phones. please help me. i wanna use my phone.
ANYONE HELP ME!!!!!!!!!!!!!!!!1

Hi and Welcome to the Community!
Please refer to this official download portal as you proceed. It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
http://us.blackberry.com/support/downloads/download_sites.jsp
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. After installing the OS package to your PC, please remeber to delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Curve 8900 & Facebook

Hi I have a Curve 8900...when I go to Facebook...click download now then click next I get a message saying...sorry your device does not meet system requirements that are needed to support Facebook. I have the latest version for this phone....4.6.1.250

Hello bmwone11,
Facebook for BlackBerry requires BlackBerry Device Software 5.0 or higher.
Device software availability is determined by your provider. You can check available versions here:
BlackBerry Desktop and Device Software Download Sites
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Curve 8900 restarts during call

Onto my second curve 8900 from Hong Kong in a week after the first had a power leakage from motherboard (fried travel charger and ran down battery really quickly) and reset during calls. Got a replacement but it's also restarting during calls. Any ideas? Could it be a software issue?

Did you try reset of device by pulling the battery out?
I think you would be better of by replacing the device.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Curve 8900 went white screen suddenly

My Curve 8900 went white screen suddenly. Phone still works, but nothing visible on screen. I did a wipe and reload of application software to the latest version using Desktop Mgr to no avail. Any suggestions to resolve? Thanks

My Curve 8900 went white screen suddenly. Phone still works, but nothing visible on screen. I did a wipe and reload of application software to the latest version using Desktop Mgr to no avail. Any suggestions to resolve? Thanks
Here is more infomation on my situation:
- I did a battery pull, did not resolve
- then conneted the device to my PC using Desktop Mgr and did a backup
- then did a wipe and reload to latest version 5.x
- more info:
- carrier is T-Mobile
- symptom is white screen, nothing is visible on the screen, periodically the red led light blinks

Curve 8900 couldnt on

Hi,i am new here! i am facing some problem,my phone (curve 8900) keep shut down, after ON it not long ago, then its turns off automatically, need your guys experties to solve my problem,thank you

I got this off of someones replies. I have that issue too!! I havent tried it yet tho. Let me know if it works please!!
If your BlackBerry stays powered off with a white or black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.

White screen Curve 8900

I am getting a white screen few times everyday and troubles restarting the bb.
I have a BB Curve 8900 with version 5.0.0.900
Does anybody knows how to fix this?
I read in some article that I should perform a clean reload of the BlackBerry, but I do not find a way to do it with the new version of the Desktop Application (version 6.0.2.44)
Any help is welcome, thanks

Check the below KB article -
KB11320 How to perform a clean reload of the BlackBerry Device Software for Windows
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Software Corrupted Curve 8900

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