Software does not install properly

I have installed and uninstalled 3 or 4 times. Booted and rebooted several times. The installer places a shortcut for some program on my desktop. Nothing happens when I click on that shortcut. The printer prints and scan to computer works. What program does the shortcut point to and how do I get it to work/ or do I even need it?
BTW the shortcut in the Start menu that points to the same program also does not work.
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Hi,
Follow solution one below to install the software patch, then double click the HP Photosmart 7520 icon and check for any difference:
http://support.hp.com/us-en/document/c03640384
Regards,
Shlomi
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