Software downloaded but I cant find it
I used the App Store in iTunes to download a software program. I clicked the download button and entered myiTunes password. The "Purchase" button changed to "Downloaded". But the software is nowhere to be found on my iMac! I searched using both Spotlight as well as searching in Finder. Nada.
Is there a different way to locate software AND is it possibble to re-download software?
It's in your Applications folder. If it completed the download, then it ran automatically and asked that you click on the Install button. If you did that then Mountain Lion has been installed and the application was erased.
Similar Messages
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I downloaded an audio book. It says it was downloaded but I cant find it on my iPad
I downloaded an audio book using iTunes . It says it was downloaded but I cant find it on my iPad anywhere...not in iTunes nor in the audio book app.
on the iPad go to the Music app -> More -> Audiobooks and it should be there. if not try restarting your iPad. if thay doesn't work then I'd recommend a Reset: hold down the Home and Sleep/Wake button at the same time for ~10sec, ignore the Slide to Power Off, the iPad will then Reset, Note: No data is lost during a Reset.
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I rented a movie but i cant find it anywhere but its using space
so with the app "12 days of gifts" (made by apple) i rented a free movie , it downloaded but i cant find it anywhere , i checked videos and nothing, i connected it to my PC and it says "other" is using 4.5 gbs of memory , i dont want to restore my iphone so theres got to be a way to fix this. PLEASE HELP
Well if it's not in your videos app, then I suspect you may have restrictions turned on too high, which are hiding this, as it should.
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have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!
The configure bar gets about an 1/8 full and then just does nothing. I think its lists the update as combo update? cant remember with out checking.
I have tried to do the disk verify and repair but this has made no difference.
Please let me know what i need to do, I have reformatted the mac just to start over as was clogged with a lot of useless data, I had installed lion (10.7) from the app store previously and now cant seem to find a way to re install lion. I hope I dont need to pay for it again?If you erased your hard drive, you'll need to reinstll OS X 10.6 Snow Leopard to access the App store. You won't have to pay for OS X 10.7 Lion again. Did you try booting to the recovery partition by holding the command and r keys down? If that's still there, you can reinstall OS X 10.7 from there.
If you're looking to install the current iTunes, you need OS X 10.6.8 at a minimum.
If you're still trying to update OS X 10.5 Leopard, you can download the combo update from here. Download, use Disk Utility to repair permissions, apply the update, then repair permissions again. That will take you to OS X 10.5.8. -
Trying to up date my OSX currently use 10.7.5. i have tried to download mountain lion but it says i need 10.8.0 but i cant find the download link to download 10.8.0 HELPPPP!!!
Download Mac OS X 10.9 from the Mac App Store. If it's incompatible with your computer, Mac OS X 10.8 will be as well.
(91497) -
Long story short, I downloaded garageband and deleted it in the trash can and emptied it. When i o to the apple store it says that its installed but i cant find it nowhere in the iMac. Please help
Yet another example of why it's a VERY BAD IDEA to do a clean install of Lion unless you are already VERY familiar with how to tweak the Mac OS. There's a reason Apple engineers removed it as an option. To accomplish it you have to erase your disk; not for the faint hearted.
Do you have a backup? PLEASE don't tell us you did this without a robust backup.
You erased the operating machine, so your computer went to the only place it could find one, the Recovery partition. And it's minimal, so it has to download everything in small chunks to reinstall itself. So yeah, it could take 10 hours.
Here's another option. Do you still have the original disks that came with your machine? Put one in and restart from it. You can reinstall your old system much faster. Then go to the Mac App Store and your purchase history and see if you can redownload Lion (I think that still works).
And this time just do yourself a favor and install per Apple's instructions. When the machine starts into Lion, use Setup ***'t (the first thing that fires up) to migrate from your backup.
Rob -
Hi, I'm trying to upgrade my iphone 4.3 to at least 5 or 6. But I cant find the "upgrade software" key. Will appreciate your help please. Thanks.
Update Software button is available in iOS 5 and later iOSs.
Currently, you need to take the iTunes route.
Don't forget to backup. -
I bought a Photoshop before,But i cant find any plan or products in my account now.I don't know how to download it?
Go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free
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On my ipod touch i downloaded music videos but i cant find them
on my ipod touch i downloaded music videos but i cant find them please help
Have yo looked both in Music app and Video app?
Try using ther search feature on the iPod -
Im having problem while transferring songs from PC to Ipod. Ive followed all steps 'File<Add to Library' but i cant find songs in my ipod. Ive also synced the ipod and backup as well but still same. what to do?
Try:
iTunes: Finding lost media and downloads
iTunes: How to re-create your iTunes library and playlists
Next try:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities -
My I pod wont eject it says it has a program running but I cant find the prograhm
My Ipod wont eject it says that there is a program funning on it but I cant find any
Hello Brenda,
Try doing a hard reset of the iPod with it still connected. To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear. Then try ejecting it once again to see if that helps.
If the problem is still there, make sure your AV software is not configured to scan your iPod's HD.
B-rock -
The internet pages don't display properly I'm using osx10.3.3, yahoo for example asks me to update, but I cant find out how, as the apple store just keeps sending back to the same page with no down load option...do i need to up date or is it just my mac
What Mac model do you have? You might be able to upgrade the OS to Tiger 10.4 or Leopard 10.5.
Even browsers for Tiger 10.4 will get the update message.
You could try a newer browser than Safari, which is obsolete, by downloading Firefox v2.0.0.20 at http://www.oldapps.com/mac/firefox.php
Cheers, Tom -
I have installed Adobe Premiere Pro cc on my laptop, but I cant find a way to start the program. No Icon, and it is not showing up in the start meny. It is showing up in add/remove programs, but nt anywhere else.
If you are using a Mac, simply hit Command-Spacebar to bring up Spotlight Search. Begin typing the name of the application and when you see what you are looking for, press enter. You should get a hit by the second or third letter you type. Great way to launch apps on computers that you are not familiar with.
Windows 7 and 8 should have something similar. I think you simply press the Windows key and begin typing. Press enter when you see a match.
Both Mac and Windows search tools can be customized to search for applications, files, emails and so forth. For Windows, look for Taskbar and Start Menu Properties. For Mac, go to Preferences Spotlight. Turn off items you know you won't need to speed up searches.
Make Windows 7 Start Menu Search Find Your Applications Faster -
my old computer was running vista, and i had hundreds of bookmarks in many folders, but i cant find these when exploring the old drive. I presume i cant use the import facility as i wouldnt be able to access the firefox browser itself on the old drive, but i was hoping the bookmarks would be stored somewhere accessible
thanks for the suggestions weather15 - the firefox help site you directed me to explains what ought to happen but i cant make it work. I shut my firefox browser on my new machine and attach the hard drive from my old machine. I can explore the contents of that drive but when i search it for the suggested folder " %APPDATA%\Mozilla\Firefox\Profiles\" nothing is found. when i try and open firefox from the old drive, the browser opens that is the new version that i have on my new computer with no saved bookmarks! Am I doing everything right?
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Where do i find the reference number for my preorder? and yes i no this is prob a dumb question but i cant find it anywhere......
Hi droidboy52999,
Your email won't have the same confirmation number as it was ordered over the phone. You will need the last name used for the order, the location code (this ends in 01) and an order number (five to six digit number). Please keep us posted if you need further assistance with this.
Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport
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