Software-Driver Installation with Windows 8.1

After installing the Win8.1 "upgrade", I was able to print with my Photosmart Premium C410a, but several days later when I first attempted to scan, I was unable to. Though there is an HP Printer Control tile on my Start screen, when I launch it, there is an option to install the full-featured software (which used to be functional). When I'm able to download the software--and it's not always successful--I get the splash screen with the option to Install or Exit. When I choose Install, I get an error message telling me that the system cannot find the file specified. Meanwhile, I have what used to be a fully functional all-in-one that only prints!
Per HP guidance on Facebook, I did a fully uninstall, a clean boot, and then attempted to install, and get the same results.
Needless to say, I'm quite frustrated with HP.

Hi kdbeatty_75
I understand you are unable to install the software. You are getting a message that the file specified can't be found.
Run the installation again.
When you get the error find out the file specified not found name.
Then copy the 7z directory to another folder on the desktop by the name file specified can't find.
Go to the start up screen, (tiles menu) type
%temp%. Look for the 7z folder (example 7zs2356) right click on the folder and select copy, close that window, on the desktop, right click and select paste. Right click the folder and select rename, type in the name of the file not found, press the enter key.
Close out the installation.
Run the installation from the new folder. Should have one called setup or setup.exe.
Here is a post of the same issue that had been resolved. Click Here.
Let me know if those steps worked properly.
If not please let me know the results.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hello Marc,
Do you mean than you want everyone have their own personal share folder? And need to limit the folder size?
I think you can use the FTP server function in Windows server.
About FTP, it is recommended to ask in the Windows server forum, the professionals there will be glad to help you.
https://social.technet.microsoft.com/Forums/en-US/home?forum=winserverfiles
Thanks for your understanding.
Best regards,
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MOVED: Driver problems with Windows Professional XP 64bit Edition

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Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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