Software errors out

I purchased my PRS300 abount a year ago. The software error started after about a week. I contacted Sony Tech. Support and was told to un-install and re-install the software. After doing this procedure several dozen times, with no results, I contacted Sony Support again and was told that I need to purchase a new Sony computer for the software to work correctly.
I resently sold the e-reader at a yard sale for $1.00. I will never again darken Sony's door.

I’m very sorry to see that you were having issues with the install of Digital Voice Editor and received unsatisfactory technical support from Sony. As this is a user to user technical assistance forum, and you no longer have the product to troubleshoot, at this stage I would recommend to contact Sony’s Customer Relations team to officially log your complaint to Sony:
http://esupport.sony.com/US/perl/contac ... mdl=PRS300

Similar Messages

  • Updater software errors out...help!!

    Pc is not seeing my shuffle. It's just flashing amber all the time. I want to run the software updater but i get the following error while the Install Wizard is running. Right at the very end a box pops up and says Error 1335 The cabinet file Data1.cab required for this installation is corrupt and cannot be used. Abort Retry Ignore. All you can do is hit Abort and it then says
    I've downloaded it 3 times just in case. No luck. So i'm dead in the water right now.

    Some links to check:
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;310353
    Also refer to this post:
    http://discussions.apple.com/thread.jspa?threadID=438121&tstart=0

  • Error message "some of your quicktime software is out of date...."

    After about 8 hrs of troubleshooting so far I need help here...please...I have a new ipod touch 3g (32gb) that requires itunes-9 and i have itunes-8. when i try to load itunes-9 i get the same error message about apx. half way thru the install. at the point of install status "initializing quicktime types" the error message comes up: "some of your quicktime software is out of date, You can fix this problem by updating to the latest version" with the choice to "cancell" or "do it now" and I have tried "do it now" many times and other times tried cancell but either way it just ends up coming back many times with the same error message and either freezes the computer or eventually after maybe 15-20 error messages stops but the unstall is frozen. I have already tried uninstalling quicktime, itues, etc and spent 1.5 hours on the phone with Apple support and they can't figure it out. Please help...I appreciate your support.

    Some other application may have installed older QuickTime componentry on the PC.
    First let's have a closer look in your \system32\ to see if we can find any misplaced componentry down there.
    First, in My Computer go "Tools > Folder Options". Click the "View" tab. Make sure "Show hidden files and folders" is selected, and that "Hide extensions for known file types" is unchecked. OK out of the Tab.
    Now navigate to C:\Windows\system32\. (It might be easiest to switch to "List" view at this point.)
    What files or folders can you see in \system32\ with QuickTime in the title?
    (On a PC with a standard QuickTime installation, you should see precisely two files:
    QuickTime.qts
    QuickTimeVR.qtx
    ... and no Quicktime folders whatsoever.)

  • Why Do I Receive Internal Software Error(s): Terminal Index Out of Bounds. Error code -61350,When Compiling my FPGA VI for an cRIO-9118 using NI 9223 ?

    I am receiving the following error (in a pop-up window) when compiling my VI FPGA code in chassis NI 9118 using NI 9223 module.  This error occur while compiling process (generating intermediate files , stage 7 of 7). how do I resolve this error ?
    thank you
    additional information :
    Original error message: 
    Errors : 
    Internal Software Error(s): Terminal Index Out of Bounds.
    Error code: -61350
    Details : 
    A terminal with this index does not exist on this block diagram node.
    NiFpgaHandleCallbackError.vi<APPEND>
    <b>Complete call chain:</b>
    NiFpgaHandleCallbackError.vi
    niFpgaNodeInformation.lvclass:Get Const Variant.vi
    DfirModGen.lvclass:GetConstant.vi
    niLvFpgaMungerBrainwashIONodeCommon_Dfir.vi
    niLvFpgaMungerBrainwashSingleIOGrowableMethod_DFIR.vi
    nirviEIOMethodImplementation_SpecifyDFIR.vi
    nirviEIOMethodImplementation_SpecifyDFIR.vi.ProxyCaller
    Solved!
    Go to Solution.

    Hi tesa,
    This is a bug which was fixed in LabVIEW 2012 SP1. The CAR number created for this bug is 332811 and as you can see in this link, it is already in the bug fixes list.
    Carmen C.

  • Time Machine won't back up. Starts of REALLY SLOW, and the errors out.

    I've been having a hard time getting time machine to back up. To start off I'll give you my specs and what I have done.
    iMac
    OS 10.6.6
    2.4 GHz Intel Core 2 Duo
    4 GB 667 DDR@ SDRAM
    320 GB HD
    All software updates are current. I am trying to back up to an external Western Digital 1 GB drive connected by USB2. I have formatted the external drive, and set a single partition on that drive from the Disc Utility. I have run disk repair on both the external and local hard drive. I have run disk repair permission on the local drive. I have restarted, after every time. I have done everything listed above multiple times, and have done them all in kinda different orders each time.
    My thought is that the issue may not be with the hard drives, but maybe a file its trying to back up. When it starts out for the first time, it tells me that it needs to back up over 100 GB of data. It gets about halfway done, and then errors out. When I try to start it again, it tells me that it needs to backup around 50 GB of data. And this time, its REALLY slow. Like bytes slow, not Mega bytes, or even kilobytes. Bytes. 36 bites backed up, 120 bytes backed up. 2 Kilobytes backed up. SLOW SLOW SLOW.
    Then it picks up, and usually gets up to 120 MB, and then gives me this error message "The Backup was not performed because an error occurred while copying files to the backup disk. - The problem may be temporary. Try again later to back up. If the problem persists, use Disk Utility to repair your backup disk."
    Its a pretty generic message, and gives me no help in trying to figure out what the problem is. I've been trying again for almost 3 days now, and nothing is working. Is there an error log file that I can go find that would help me a little more?

    woody24 wrote:
    "The Backup was not performed because an error occurred while copying files to the backup disk. - The problem may be temporary. Try again later to back up. If the problem persists, use Disk Utility to repair your backup disk."
    See #C3 in [Time Machine - Troubleshooting|http://web.me.com/pondini/Time_Machine/Troubleshooting.html] (or use the link in *User Tips* at the top of this forum).
    Its a pretty generic message, and gives me no help in trying to figure out what the problem is. I've been trying again for almost 3 days now, and nothing is working. Is there an error log file that I can go find that would help me a little more?
    Tell Apple about the inadequacy of that message: http://www.apple.com/feedback/timemachine.html

  • Supplier Site Contacts Open Interface Import Program is erroring out.

    Hi,
    We are on 12.0.4 on solaris 10.
    Tomorrow is go-live in one of our client, When we doing data migration. Uploaded the data into Interface table. From there we are running this standard program to push th edata into standard table.
    Its erroring out saying:
    ================
    Enter Password:
    REP-0069: Internal error
    REP-57054: In-process job terminated:Terminated with error:
    REP-300: unable to extend temp segment by 128 in tablespace TEMP2
    ==> SELECT INT.org_id C_Rejected_Org_Id,
    ===============
    I have added 2 GB of Tempfile to the tablespace even though it is erroring in the same. And it is taking too much time to give error.
    We are tried with only one record also it is taking 1 hr to give the error.
    Please help me out in resolving the same.
    Many thanks in Advance..
    Supplier Site Contacts Open Interface Import

    I believe you hit Bug# 6624764, so you may need to apply (Patch 6624764 - SUPPLIER REPORT ERROS WITH ENTER PASSWORD: REP-0069: INTERNAL ERROR REP-57054).
    Please log a SR to confirm this with Oracle Support.
    Note: 565898.1 - Oracle Financials Software Updates, Release Update Pack 5
    https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=565898.1

  • "Error:Out of Disk Space" message. Why?

    I've been using an Apple G4 with FCP2 to capture footage through a Sony DSR-11 deck. I've set up a LaCie 500GB 7200, with most of its 500GB available, as capture disk. As late as last summer I used this system to capture 70+ hours of footage which was then edited on another system.
    This time I've met only problems. I've tried capturing 5 different DV tapes. They seem to be capturing but at the end of the hour I get the message "Error: Out of Disk Space".
    Does anyone know why this might be happening? I've checked the set up and everything seems in order. (These tapes are 4:3, the ones captured last year were 16:9 DV, so the only adjustment I had to make was un-checking "anamorphic".) I even tried capturing to the MAC hard drive to see if the problem was the LaCie drive, but I get the same same message. (The LaCie I've been using had been full with last year's capture scratch and the disk had been erased through LaCie's Silverlining program, so for a while I began to think that this may be the problem; that maybe I'd have to reformat the disk, etc. but this test seems to rule that out.)
    Thanks.
    John

    Since I last wrote I’ve changed hard drives, run tests on them, as well as trash my preferences, which I did earlier. Still, if I try to capture a tape (to disks with up to 460 GB available) I get the message “Error: Out of Disk Space”. The only thing I can think of doing now is deleting and then reinstalling the Final Cut software.
    Here I’m kind of dumb and don’t want to make any mistakes. This Apple has been a stand-alone computer used only for Final Cut and the software was installed when I got it. The rest of my life has been conducted on a PC. So is there anything I should do before deleting Final Cut? Should I be doing anything to protect exiting project files, captured clips, thumbnail cache etc.? Will Final Cut just recognize these when I re-install? What do I do? Just open the Mac hard drive, identify the Final Cut application and drag it to Trash? Do I need to empty the trash first or should I leave it there for safety?
    I look at the instructions that came with my ancient Final Cut 2 disks. Here’s what they say in full:
    To install QuickTime, follow these steps
    1) Insert the Final Cut Pro CD in your CD drive. (I see I have two disks: one “Final Cut Pro 2”, the other “Final Cut Pro 2:Tutorial Media” Do I need to install the second?)
    2) Double-click the CD’s icon, then double-click the QuickTime Installer folder.
    3) Double-click the QuickTime Installer icon and follow the onscreen instructions.
    4) When the Choose Installation Type window appears, select Custom, then click Continue.
    5) In the next window, click Select All, then continue
    This replaces any previous versions of QuickTime and ensures a complete installation of all components required by Final Cut Pro.
    6) When a message appears saying installation was successful, click Restart.
    Is this all straightforward or might there be any potential pitfalls in the above instructions for someone unfamiliar with installing software on a Mac (In my case old software and an old Mac – a G4)? I guess I should also ask if you folks out there agree that re-installing Final Cut may be the answer to my problem, that this error message is the result of a glitch that has arisen in the installed version of Final Cut.
    Thanks in advance for any help.
    John

  • Internal Software error PGC  for encore CS3 !!! solved  !!!

    Almost everybody here knows the next error:
    PGC "timeline name" has an error at xx:xx:xx:xy internal software error : %0, line timeline name - PGCINFO: name= timeline name, ref=BPGC, time=xx:xx:xx:xy
    Where the y in time stands for the length of the timeline minus 2 frames. The BPGC error can also be FPGC or DPGC dependant on how many menu's there are in the project.
    It kept me awake for weeks and after reading this forum several times and comparing encore CS3 with encore 2.0 filenames I found the solution.
    This Error is a bug in encore witch has nothing to do with blank filename spots and sonic coding or codecs or planning your workflow with a pencil but pure with the combination Adobe Premiere Pro CS3 and Encore CS3.
    This is what generates the problem:
    In Adobe Premiere Pro CS3 you build project with video, sound and chapters. Then you export the project via the Media Encoder not Multplexed.
    Premiere CS3 then creates the following files:
    filename.M2V (video file mpg)
    filename.AC3 (audio file ac3)
    filename.M2V.XMPSES (an adobe file with preview info and chapter pointers)
    filname.XMP (??)
    It is the .M2V.XMPSES file witch creates the PGC error. If you use the MULTIPLEX DVD option then ADOBE will not create the .M2V.XMPSES file so there will not be an error. This trick mentioned by ADOBE and many others is just to go around the bug instead of solving it. Also with multiplex you have just one sound track. I use two sound tracks like 5.1 and a 2.0 track witch you can choose in a menu.
    Some people say it is the blank spots. Also not true. They have probably just erased the blank spots of the M2V file and forgot the .M2V.XMPSES file.
    When you just delete the .M2V.XMPSES file and then open the M2V and AC3 file in Encore as a new asset, make a timeline and menu's and the project will built and burn. Only if you delete this .M2V.XMPSES file Encore takes a longer time to import the M2V file and will be without the chapter points.
    Almost everything else will work like menu with sound and even a movie background (use M2V files). Only the motion buttons in a menu still wont work unless you use a black background !?!. Haven't figured this out yet. Only solution for this is use Encore 2.0. In this older version also the motion buttons will work without error's (everything else also so why buy CS3??)
    Here is what you must do create a DVD without errors:
    -Create a project in Premiere Pro, even with chapters.
    -Write down all chapter points (minutes:seconds:frames)
    -Create two new unique maps in explorer for example D:DVD1 and D:DVD2
    -Export in Premiere with Media Encoder without the Multiplex:DVD but with NON to the D:DVD1 map
    -Copy from D:DVD1 only the M2V and AC3 files to D:DVD2
    -Start up Encore DVD CS3 or 2.0
    -Create a new unique project in Encore for example "DVD" and save this in the map D:DVD2\
    -Then use Save-as (under file) and pinpoint to D:DVD2\dvd to be sure that all Encore's files are placed in this folder.
    -Select M2V file and make new timeline.
    -Make chapter points (you wrote down the points, did you?)
    -Create menu's, even with sound (AC3) and movie background (M2V)
    -Then render project if you have used a video for menu background
    -Finally Built and burnnnnnn!!
    -If you like to use motion buttons in a menu then use Encore 2.0
    I have double checked my work flow and it really works. I have built a project and burned with success Then I deleted the timeline and the M2V file. Copied the .M2V.XMPSES file in the used folder. Re loaded the M2V file in encore (this time much faster! and with chapter points). Tried to built and burn and back was the error. Also this happened in in Encore 2.0!!
    Hope that this will solve the PGC error once and for all !!!
    Marcel W
    system:
    acer aspire AMD 64 3800+
    2 GB
    250 GB hard drive for system
    750 GB hard drive for movie
    software Adobe Encore 3.0.1.008, Premiere PRO 3.2.0, Photoshop CS3 10.0, All upgraded
    NERO 7
    No Internet

    > Where the y in time stands for the length of the timeline minus 2 frames.
    This can actually vary, and so far at least, I don't think we've seen a pattern as to type of pgc error based on how many frames from the end it reports.
    > The BPGC error can also be FPGC or DPGC dependant on how many menu's there are in the project.
    Number of menus is not relevant; the iteration of the first letter is more related to subsequent occurrences of the error. In my current tests it did not always update; they may have been too similar.
    > This is what generates the problem...
    Well, the problem does not occur every time you do what you describe, any more than it occurs every time spaces are left in the file names. What you have is, as some other suggestions, a workaround. Thats not bad, and I wonder if you are onto something as to what is contributing to the problem.
    So, on to the interesting part whether the xmpses file, or at least what Encore is doing with it, is contributing something. I took an old test project that throws the PGC error and did some experiments.
    Background. I am a user who does get the pgc errors regularly, but not always. Creative Suite Production Premium, with PPro CS3 3.2.0 (374) and Encore 3.0.1.008. Pentium 4 2.8GHz 2G RAM, XP SP3, Multiple drives, Nvidia GEforce4 MX440 i.e. an older system. I have lots of stuff loaded and running, including virus protection and firewall, so there are any number of potential conflicts. But I get no crashes, and only one problem other than the pgc. (PPro and Encore monitor windows do this diagonal thing I suspect the display card, but the drivers are up to date. Maxing and then back to fit fixes it.)
    If you want to attempt to replicate my studies, here is a link to my problem clip and the first Encore project I describe.
    http://www.videoandcomputer.com/test/pgc_test.htm
    This project involves a very short AVI export from PPro CS3 - just over 8 seconds - called pgcbad_clip1.avi. Just to answer any question, the source is dv camera capture, and the source and avi export I use are dv avi type 2. There were no effects added on the timeline.
    Test 1: Create a project in Encore CS3. Use the sunset menu and delete all the buttons except "play all." Import the avi as a timeline. Set the timeline end action as "return to last menu" and set the button link to the timeline. Auto transcode. (Project settings are 8mbps max and a3c.) Check project shows okay; there is never a problem with that. Build to a DVD folder in a new folder. This project throws the pgc error.
    Test 2: Now create a new Encore project in a new folder. Use the same process, except import as timeline the m2v and a3c files from the first run. (I.e. if the clip is pgcbad_clip1.avi, in the test1 project folders, there is a folder called pgcbad_clip1.avi that has 6 files.) Note that in the folder they are imported from is an xmpses file from the first project's encore transcode. The build again fails with the pgc error - same frame, etc, but I really think the frame number doesn't matter.
    Test 3: Now create another new Encore project in a new folder. Use same process, but before importing the m2v and a3c as timeline, delete the xmpses file. Drumroll...... Build succeeds!
    Go figure.
    This is not the repeatable bug option weve been looking for, but based on a clip that always fails, it does demonstrate the odd event of deleting the xmpses file as a workaround. I wonder if that will give adobe something to work with.
    Can anyone else get my clip to work/not work in a straight project?
    Test 4: Just to answer the question since the avi file fails here, will the elemental option succeed? I exported elemental m2v and wav from PPro, used the same project process, and transcoded the wav. That build also works! I have seen this work both ways. I have had projects where the elemental failed, and an avi export worked. I do believe the elemental options work more consistently. But my project that I completed yesterday used all avi exports, animated buttons in the submenu, - no pgc error.

  • Some of your QuickTime software is out of date. You can fix this problem...

    I keep getting this error every time I start itunes or anything that uses QuickTime:
    Some of your QuickTime software is out of date. You can fix this problem by updating to the latest version.
    'Cancel' 'Do It Now'
    If I click 'Cancel', the program seems to run fine. If I click "Do It Now', I get the following:
    Information received from the QuickTime server is in valid. Please try again later.
    I have tried everything and have had this problem since December of '06. Anyone know what this is and how to fix it?
    Thanks
    Dell 8400   Windows XP  

    I found a solution that work for me here: http://forums.ipodlounge.com/showthread.php?t=194033 - see the 5th post in the thread.

  • "Some of your quicktime software is out of date" Message

    Hi,
    I have a problem with quicktime for which I would like advice. The symptom is that each time quicktime is loaded or accessed, there is a pop-up message box which says,"Some of your quicktime software is out of date. You can fix this problem by updating to the latest version." There's a cancel button, which I use nearly every time, and a "Do It Now" button. Note that I am running the latest version of quicktime.
    When I use the "Do It Now" button, I get an error message pop-up which says,"Information obtained from the Quicktime server is invalid. Please try again later." I don't use quicktime stand alone for anything, so I don't really know if it's working OK. It seems to be, but I've not done a thorough testing. The dominant symptom is in iTunes, where I experience lock-ups. I spoke with an Apple technical support person for a while about it, and we (re)did the compulsory uninstall, reinstall stuff to no avail.
    The Apple guy pointed me to an Apple website detailing some methods to fix various problems with iTunes/quicktime. (http://docs.info.apple.com/article.html?artnum=93976) I have tried everything there. One of the things was an experiment to try to detect interactions with other programs. Using MSCONFIG, I did a custom start-up which enabled nothing but quicktime. No change. I have removed (ctrl-panel->add/remove programs...) many of the programs which were installed. No change.
    Questions/Comments?
    Thanks for any info,
    jimmBob

    I just got off the phone with an Apple technician, and we solved the error problem. Basically we just went through my whole computer searching for all quicktime and iTunes files that were left behind. Be sure to check your C: > Windows > System32 folder for ANY and ALL QuickTime files. The files we found that caused the error were hidden in a filed titled "quicktime" in the System32 folder. Make sure you delete it, uninstall all iTunes and QuickTime programs (including Apple Software Update and Apple Mobile Device Support) from the Control Panel, and reinstall the latest files for iTunes and QuickTime and the error should go away.
    Hope this helps!

  • Hard Drive Short DST Check: Software Error

    Hard Drive Short DST Check: Software Error appears while performing Hardrive Test in HP ENVY Sleekbook 6-1090ee. Please advice on how to resolve this error

    Same issue here. Only I've tride a brand new hard drive and get the same results. Within seconds of power on, it shuts off hard. Sometimes the backlight comes on and it gets to the HP logo, then bam - out go the lights!  I can go into the BIOS and stay there a long time. I run all the diags and make changes. Once, it actually stayed on and booted up. I downloaded the latest BIOS update, flashed it, and rebooted. It didn't help. Also, tried to boot to a bootable Windows 8 thumb drive. Same results, shuts down after 3 seconds. Tried many times to boot to external USB CD/DVD drive,  never succeeded.  The only error any diag reported was Hard Drive Optimized DST Check: Software Error. The fan spins at almost top speed but not immediately; it takes about two seconds after power on for it to start. I don't know, but that seems to be a clue. The only time I had a successful boot, the fan didn't engage at top speed, but a few notches slower.

  • How do I get connected to a server on my network via an IP address?  When I try to open in a URL and login as a registered user with proper login it errors out saying there was a problem with connecting to the server?

    I am new to Mac...How do I get connected to a server on my network via a hyper link IP address path?  When I try to open in a URL and login as a registered user with proper login it errors out saying there was a problem with connecting to the server?

    Some of the following is going to use some technical terms — this area is inherently somewhat technical. 
    If you don't understand some part of the following reply, please ask.
    Is this your own OS X Server system on your own network, or is this some other server within some larger organization? 
    You're posting this in the OS X Server forum, which is a software package that allows OS X systems to provide web-based and many other services; to become servers.
    If it's your OS X Server on your network, then the network and DNS configurations are suspect, or the server is somehow malfunctioning or misconfigured.   This is unfortunately fairly common, as some folks do try to avoid setting up DNS services.
    If it's a larger organization and somebody else is managing the server and the network, then you'll probably need to contact the IT folks for assistance; to learn the network setup and DNS requirements, and if there's a problem with the server itself.
    The basic web URL "hyper link IP address path" — without using DNS — usually looks something the following, where you'll need to replace 10.20.30.40 with the IP address of your server:
    http://10.20.30.40
    UptimeJeff has posted a URL that specifies the AFP file system; an OS X file share.  That's used if you're connecting to an Apple storage service somewhere on your network.  You might alternatively need to specify smb://10.20.30.40 or such, if it's a Windows file server.  (There can be additional requirements for connecting to Windows Server systems, too.)
    If there's local IT staff available here, please contact them for assistance.  If these are your own local systems and your own local OS X Server system, then some information on the server will be needed.  (If you're on a NAT'd network, you'll also need to get DNS services configured and working on your local OS X Server system and your network — you'll not be able to skip this step and reference ISP DNS servers here — or things can and usually will get weird.)

  • PPro6 to Encore "internal software" error

    I encoded in PPro6 and then imported an mpeg2 project as a timeline from PPro6 into Encore.  When I try to burn a DVD, I get an error message: PGC "" has an error at 00;00;00;00.  Internal software error: 50, line "" Info: name = "", ref= Bpgc, time = 00;00;00;00;00.
    The project was fully rendered in PPro.  I've re-exported 3 times, and it happens every time. 
    I did a search on the Forum, and found one other person who had this problem, but their problem turned out to be with their audio.  My project has no audio at all.  Just video.
    Thank you for any help/ideas/suggestions you may have! I'm totally flummoxed.

    Stan Jones wrote:
    The .xmpses file is an xml (type) file.
    Rename the file .xmpses.old and the .xmp renamed as .xmp.old (I don't recall for sure whether there was ever any benefit to renaming the .xmp file. We want to maximize the chances that it works, so rename both.)
    Can I just say Stan I am so so grateful for this post. So easy to do and solved my problem!!! I was beyond fed up with the whole thing. After having such problems with Dynamic Link causing slight flickering in my videos I have tried to go back to Exporting with my own settings for Encore in CS6 but found it caused so many more problems than it ever did in previous versions of the programmes. I tried exporting the sequences in so many different ways, different bit rates, including Encore chaptering before Encore and even nesting. Had so many different errors like 52102, line 332 and this PGC error was the final one and my biggest problem. Cannot believe how simple it was. I normally chapter within Encore anyway so changing a little file name of the other 2 connected files of my sequence really was no bother at all.
    I honestly think this is the answer to many of the problems that I have had in Encore as the errors although in different forms, more often than not, seem to be chapter related.
    it is now 1.45am and because of you I can now go to bed to get up and film another event in the morning. CHEERS! (don't worry I'm a girl lol)

  • SbRIO (cRIO) reboots into safe mode (software error)

    Hi there,
    I've used the sbRIO-9612 for year on the project, recently it sometimes reboots into safe mode. In MAX I may find the status of the sbRIO is "Safe Mode with software error". Can anyone tell me, how can I find out where is the problem. I have the error log as attachment.
    Regards,
    Wilbur
    Solved!
    Go to Solution.
    Attachments:
    lvrt_err_log.txt ‏51 KB

    Hi,
    I read again the log file. There're something that should help:
    Exception code: 0x00000700
    Thread ID: 0x02E270B8 Thread name: niserial
    Thread stack base: 0x02E270B8 stack size: 32768
    Call Stack:
    0x1de9170+0xe93cc: _dtors () in module niserial.out
    0x1ddd83c+0xdda98: _dtors () in module niserial.out
    0x1dc840c+0xc8668: _dtors () in module niserial.out
    0x1df3a34+0xf3c90: _dtors () in module niserial.out
    0x1db2154+0xb23b0: _dtors () in module niserial.out
    0x1dc6a2c+0xc6c88: _dtors () in module niserial.out
    0x1dc68a0+0xc6afc: _dtors () in module niserial.out
    0x1dc67b0+0xc6a0c: _dtors () in module niserial.out
    0x3dbc80+0x8: Virtual function table for __cxxabiv1::__si_class_type_info () in module 0x0

  • Internal software error: .\vobulator\titleplanner\cgopgrouper.cpp, line 401 when burning DVD with sl

    I am burning a DVD that has 10 slideshows. Each slideshow is treated as a chapter. I have burned DVDs in the past using this method with no problems. Now, with this project I get the following.
    internal software error: .\vobulator\titleplanner\cgopgrouper.cpp, line 401

    This error came up again (the first time i had to rebuild), and i figured out that it had to do with a clip i had in a timeline that needed trimming, and would not butt up cleanly to the preceeding clip. i am assuming that the chapter point i inserted did not fall on a GOP, and generated this error.
    when i took that clip out of the timeline and put it in it's own seperate timeline, the disc burned with no problem.
    hope this help someone else skip the frustration i had.

Maybe you are looking for