Software exception (0xc001000e) in application on ...

Hello, after installing the new version I have got following message (I am translating it form the Czech language):<br><br>software exception (0xc001000e) in application on place 0x7c812fd3<br><br>What can I do??? Is there any chance my skype will work on windows XP?<br><br>Thanks, regards, jakub.
Solved!
Go to Solution.

Please,  run the DirectX diagnostics tool (32-bit version).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

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