Software/firmware update stalled

I was just doing an update of software and firmware "strongly recommended" by apple for all users.  A firmware update was included in this package.  The process has stalled.  It got to the point where I now have a message on the screen saying it is installing software and do not turn off computer.  It has been stalled at this point for over 12 hours.  What do I do now?  If I turn off or attempt to restart, what will happen?

I think I have answered my own question. 
I was installing several software updates plus an EFI firmware update.
I just got off the phone with a guy at apple who told me when the software update process seems to be permanently stalled to try:
1) try force quit.  Sometimes this will do the trick.  (In my case it didn't)
2) Bite the bullet and turn the computer off.  And hope for the best.
3) Upon restarting, hopefully everything will go smoothly and you can then run the check for updates routine to see whether the updates did or did not successfully install.
4) If upon restarting the computer stalls on the dreaded grey screen your choices, according to him, are to either call apple and pay for some tech support or take it to a genius bar at an apple store.
Happily, in my case, the restart worked flawlessly and I am back in business.  The EFI firmware update has not been installed.  Reading the description, I'm not clear why I even want it so I am going to let sleeping dogs lie.

Similar Messages

  • How to know when a software/firmware update is out?

    This is my 1st iPhone and was wondering when a software/firmware update is available do you get it through the iPhone itself or do you have to connect it to iTunes to get it?

    When you connect your phone to iTunes, you will be notified of an available update. You may also see posts here or elsewhere announcing an update (after the fact).

  • How long does it typically take to update new apple products?  I'm speaking in terms of software/firmware updates.  My new Apple TV and iPad 3 are glitchy, which is extremely frustrating considering I have the last gen of each sitting there working great.

    How long does it typically take to update new apple products?  I'm speaking in terms of software/firmware updates.  My new Apple TV and iPad 3 are glitchy, which is extremely frustrating considering I have the last gen of each sitting there working flawlessly.

    I appreciate the responses, however my initial post was too vague. I apologize and will explain.  The specific issues are the window closes occasionally when loading something large, that has ceased in the last day or two. My battery life is no where near the second gens, is that the extra hardware at work? I thought that had been accounted for? One of the frustrating, albeit humorous occurrences is when I placed the second and third gen within 1 foot of each other, turned off LTE, and streamed a video.  From every location the second gen out ran the new model on 3G signal, lol.  Not a huge deal since I have wi-fi or LTE pretty much everywhere I am, but disappointing none the less. 
    The new apple tv is great, except for the same thing everyone is posting about. HD iTunes library streaming taking overly extended load times. I don't expect it will take too long  for apple to address that issue. I'm new to apple, last 6 months, but they seem to have excellent support!  It is definetly highly rated.

  • 27" iMac very sluggish after recent software/firmware update

    I bought my 27" iMac (2.7 GHz Intel Core i5, 4GB RAM) maybe 6-7 months ago...and it has had NO problems. Even after updating to Lion. Smooth.
    But after the most recent graphics firmware update (Feb 29) and software update (late Feb/ealry March 2012...can't remember exact date)...now my iMac is so sluggish! Running more than one application really makes my iMac run slow. And I'm not talking about Photoshop...I'm talking about Firefox, Safari, Mail, iTunes. Basic ones. Especially bad when I play video...very choppy.
    Any clue what's going on? I ran Disk Utilitiy (all good, repaired permissions), Clean My Mac, CCleaner...all say good and healthy. So I am at a loss.
    Any help would be greatly be appreciated. I'm still under warranty...but I don't think I need to bring it in do I?
    Thanks!

    Hi Linc Davis,
    I am trying the Terminal commands as you suggested. I am copying and pasting the output below:
    Step 1 output:
    com.Cycling74.driver.Soundflower (1.5.1)
    Step 2 output (after password):
    com.microsoft.office.licensing.helper
    com.machangout.glims.loader
    com.citrixonline.GoToMyPC.CommAgent
    Step 3 output:
    com.citrixonline.GoToMyPC.LaunchAgent
    com.adobe.CS4ServiceManager
    com.macpaw.CleanMyMac.volumeWatcher
    com.macpaw.CleanMyMac.trashSizeWatcher
    com.macpaw.CleanMyMac.helperTool
    com.google.keystone.user.agent
    Step 4 output:
    /Library/Components:
    /Library/Extensions:
    /Library/Frameworks:
    AEProfiling.framework
    AERegistration.framework
    Adobe AIR.framework
    AudioMixEngine.framework
    GlimsAdditions.framework
    HPDeviceModel.framework
    HPPml.framework
    HPServicesInterface.framework
    HPSmartPrint.framework
    NyxAudioAnalysis.framework
    PluginManager.framework
    iLifeFaceRecognition.framework
    iLifeKit.framework
    iLifePageLayout.framework
    iLifeSQLAccess.framework
    iLifeSlideshow.framework
    net.juniper.DSApplicationServices.framework
    net.juniper.DSCoreServices.framework
    net.juniper.DSNetworkDiagnostics.framework
    /Library/Input Methods:
    /Library/Internet Plug-Ins:
    .DS_Store
    AdobePDFViewer.plugin
    Flash Player.plugin
    GlimsAdditions.webplugin
    JavaAppletPlugin.plugin
    OfficeLiveBrowserPlugin.plugin
    Quartz Composer.webplugin
    QuickTime Plugin.plugin
    SharePointBrowserPlugin.plugin
    SharePointWebKitPlugin.webplugin
    Silverlight.plugin
    flashplayer.xpt
    huludesktop.webplugin
    iPhotoPhotocast.plugin
    net.juniper.DSSafariExtensions.plugin
    nsIQTScriptablePlugin.xpt
    /Library/Keyboard Layouts:
    /Library/LaunchAgents:
    com.adobe.CS4ServiceManager.plist
    com.citrixonline.GoToMyPC.LaunchAgent.plist
    com.machangout.glims.agent.plist
    /Library/LaunchDaemons:
    com.apple.remotepairtool.plist
    com.citrixonline.GoToMyPC.CommAgent.plist
    com.machangout.glims.loader.plist
    com.microsoft.office.licensing.helper.plist
    /Library/PreferencePanes:
    Flash Player.prefPane
    GoToMyPC.prefPane
    Perian.prefPane
    /Library/PrivilegedHelperTools:
    com.microsoft.office.licensing.helper
    /Library/QuickLook:
    GBQLGenerator.qlgenerator
    iWork.qlgenerator
    /Library/QuickTime:
    AC3MovieImport.component
    AppleIntermediateCodec.component
    AppleMPEG2Codec.component
    Perian.component
    /Library/ScriptingAdditions:
    Adobe Unit Types.osax
    Glims.osax
    /Library/Spotlight:
    GBSpotlightImporter.mdimporter
    LogicPro.mdimporter
    Microsoft Office.mdimporter
    iWork.mdimporter
    /Library/StartupItems:
    Aladdin
    /etc/mach_init.d:
    /etc/mach_init_per_login_session.d:
    /etc/mach_init_per_user.d:
    Library/Address Book Plug-Ins:
    SkypeABDialer.bundle
    SkypeABSMS.bundle
    YMsgrCallABPlugin.bundle
    YMsgrMsnABPlugin.bundle
    YMsgrSmsABPlugin.bundle
    YMsgrYimABPlugin.bundle
    Library/Fonts:
    Library/Input Methods:
    .localized
    Library/Internet Plug-Ins:
    BrowserPlus_2.9.2.plugin
    GlimsAddition.notplugin
    Picasa.plugin
    Library/Keyboard Layouts:
    Library/LaunchAgents:
    com.apple.AddressBook.ScheduledSync.ABExchangeSource.1B4BA2C7-8ACA-4857-8BDE-B6F 9698BABA2.plist
    com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.1F0D2067-5983-4134-AD50-A70 652DAED7C.plist
    com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.A4130F93-370D-42FD-86A0-CD8 4B1494812.plist
    com.google.keystone.agent.plist
    com.macpaw.CleanMyMac.helperTool.plist
    com.macpaw.CleanMyMac.trashSizeWatcher.plist
    com.macpaw.CleanMyMac.volumeWatcher.plist
    Library/PreferencePanes:
    BrowserPlusPrefs.prefPane
    Growl.prefPane
    Step 5 output:
    2012-03-11 22:38:01.741 osascript[408:707] Error loading /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types:  dlopen(/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types, 262): no suitable image found.  Did find:
              /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types: no matching architecture in universal wrapper
    osascript: OpenScripting.framework - scripting addition "/Library/ScriptingAdditions/Adobe Unit Types.osax" declares no loadable handlers.
    GrowlHelperApp, Skype, Nokia Multimedia Transfer, Quicksilver, Dropbox
    Ok...I hope you can see if there are some 3rd party apps that are slowing down my system Linc Davis...please let me know okay?
    Thank you very much for your assitance!!!

  • HT200241 Do supervised iPad allow iOS software (firmware) update?

    I would like to stop my iPad user update the iOS software / firmware, does Apple Configurator and supervision can stop user update the iOS version?

    ya.. im getting the same thing. people are saying that it will come out for usa and canada at 1 pm reply to me or email me when something interesting happens
    Hope this helped!

  • Is there any way to remove this week's automatic software/ firmware updates

    I installed 4 or 5 of the automatic updates this week and have been having several problems since. First i was having problems booting but resolved this from the start disk. Then I was recieving a message saying that the superdrive firmware update was wasnt needed for any hardware on my computer even though i have a superdrive, so i deleted that....
    Anyways now I cant seem to use my pro tools l.e. audio recording program. It just wont start up.
    Is there any way to go through and remove all of these new updates to see if that resolves the conflict so i dont have to reinstall os x?

    Hello t:
    A direct answer - no. I recommend to everyone that they have a good retreat/backup strategy. I make bootable clones of my iMacs on an external firewire drive using a little program called SuperDuper ($28 at www.shirt-pocket.com).
    If you decide to retreat, I would use the archive and install approach.
    Before you do that, I would run repair disk from your software install DVD to see if that addresses your problems.
    Barry

  • Nokia 3120 Classic Software/Firmware Update

    I cannot update my Nokia 3120C firmware from v7.16 to v9.41. Whenever i do it from software updater it shows me updated version but it fails and gives error that make sure your Phone is directly connected to ur PC and not via USB Hub. I update it from my Dell Studio Laptop.
    Kindly help

    Anyone with information or link to the latest firmware?

  • How to disable phone software (firmware) updates?

    Hi,
    Every time nokia suite connects to my nokia c3, says there is software update available for my phone. And doesn't sync anything until i press "update later". I always forget to do, because syncing should work in background without my  intervention. Later I see empty calender in my phone, because it isn't synced at all. Tried googlint it, and searching your forums, can't find the answer.
    The problem is that nokia suite doesn't update phone through bluetooth. I tried searching for update through phone menu (using phone's wireless connection), but it says no update available. Strange...
    How do i get to rid of that ************* message and start syncing automatically again?
    Solved!
    Go to Solution.

    I'm doing more experiments. Tried blocking trough firewall, but couldn't manage it. How it is called in windows 7 firewall? I tried removing these, but didn't help, nokia still finds update and doesn't sync: http://dl.dropbox.com/u/2504695/cant%20find%20nokia%20to%20remove%20from%20firewall.jpg
    But later i just removed internet cable from laptop and it worked! My nokia suite automatically synced after i launched it. So, I just need to figure out, how to block nokia suite trough firewall not to access internet. Any help here or in fixing this bug?
    I've just restarted my laptop, but it didn't help. Firewall still doesn't block nokia suite despite my efforts. And after finding an update it doesn't sync automatically.

  • E90 phone software (firmware) update

    Does anyone know what changes/benefits there are should I decide to upgrade my E90 software to the latest version?

    Check if u can do this
    press *,3 and green call button together - power off the fone, remove the battery - restart after a few mins.
    if u had removed the fone while update or if the updater dint complete installation properly, u may have to take it to a nokia care point for them to flash the fone again.
    good luck
    Wishing u a great time with your device,
    eseriesaddict
    Chennai
    India.

  • E71 User Feedback: Software, Firmware Update and B...

    First, some comments about the e-mail app:
    1. Actual headers can be seen nowhere (Received:-Lines, X-...-Headers, etc.)
    2. Cannot directly tell the application to store sent mails in a "Sent" folder, have to use server-side hacks with the "send copy to myself" option :-( Also cannot tell it to store deleted mails in Trash folder.
    3. Reply flag is not set when replying (I cannot see on my PC using e.g. Thunderbird which mails were already replied to or not)
    Oh well, and BTW a shortcut for smilies in text messages is missing completely.
    A countdown timer is missing. Much simpler Nokia phones have it.
    Another detail: whereas the default action for the messaging one-touch key is to open the emails, I would have liked to assign that to the messaging key (LONG press). Apparently that is impossible though. :-\
    Futhermore, not all keys assignments intuitive, and one could more often use the volume up/down keys, which are in use almost never. I know there are applications for that out there, but still, who is doing the UI testing of these devices? ;-)
    I also have the feeling that network reception is worse than with my old Nokia phone.
    Apart from those (and more) details, I nevertheless like the device very much, the UI is fast and cool and does more or less everything I want it to do!
    The battery lasted quite some time (5 days?) after the first charge. After that, no such luck. Maybe 3 days now.
    Using the Update Software as non-administrator does not warn that the Administrator password will be required to install several devices during Software Update. I wonder what happens if one does not.
    Backup/Restore:
    - CALENDAR seems to be saved BUT IS NOT RESTORED (neither using backup to memory card nor PC Suite)
    - does not backup/restore phone lock delay
    - does not backup/restore GSM/UMTS/dual network setting
    - M!Weather Application was not backed up/restored, not sure why, Device Status not either
    E71-1 / FW 210.21.006

    First, some comments about the e-mail app:
    1. Actual headers can be seen nowhere (Received:-Lines, X-...-Headers, etc.)
    2. Cannot directly tell the application to store sent mails in a "Sent" folder, have to use server-side hacks with the "send copy to myself" option :-( Also cannot tell it to store deleted mails in Trash folder.
    3. Reply flag is not set when replying (I cannot see on my PC using e.g. Thunderbird which mails were already replied to or not)
    Oh well, and BTW a shortcut for smilies in text messages is missing completely.
    A countdown timer is missing. Much simpler Nokia phones have it.
    Another detail: whereas the default action for the messaging one-touch key is to open the emails, I would have liked to assign that to the messaging key (LONG press). Apparently that is impossible though. :-\
    Futhermore, not all keys assignments intuitive, and one could more often use the volume up/down keys, which are in use almost never. I know there are applications for that out there, but still, who is doing the UI testing of these devices? ;-)
    I also have the feeling that network reception is worse than with my old Nokia phone.
    Apart from those (and more) details, I nevertheless like the device very much, the UI is fast and cool and does more or less everything I want it to do!
    The battery lasted quite some time (5 days?) after the first charge. After that, no such luck. Maybe 3 days now.
    Using the Update Software as non-administrator does not warn that the Administrator password will be required to install several devices during Software Update. I wonder what happens if one does not.
    Backup/Restore:
    - CALENDAR seems to be saved BUT IS NOT RESTORED (neither using backup to memory card nor PC Suite)
    - does not backup/restore phone lock delay
    - does not backup/restore GSM/UMTS/dual network setting
    - M!Weather Application was not backed up/restored, not sure why, Device Status not either
    E71-1 / FW 210.21.006

  • Software/firmware updates on Mac

    I was looking at the Nokia website to update any software on my N73 & all I could find was a .exe for a PC. Does this mean if I have a Mac I can't update my phone? (

    Hi...
    At this time Nokia has that list of Mac software
    ( http://europe.nokia.com/link?cid=PLAIN_TEXT_217191 )
    But you can try the write to Nokia or Mac OS team support. Good luck!
    Nokia! Take a care for me and we real say THANK YOU NOKIA and you can collect a more money

  • Printer strategy on dual band network, since software & firmware updates...

    Sorry, as I all posted this under Airport Extreme N but I wasn't sure which one to put it under...
    Well the recent updates to Airport and security messed w/ my printing (as was often the case in Tiger, especially w/ the security updates, but that particular printer has since moved on)
    I have my dual band ("G" and "N"-5gHz) network was set up according the diagrams(3 versions?) on this forum (Airport Extreme and a Linksys WRT54G -- internet goes through the Linksys first). MacPro, iMac, Macbook (all Intel) on the "N" network and the Mac Mini on the "G"network And a wireless printer (wifi built in -- HP deskjet 6980 - not plugged to any computer), was previously (before updates) seen by both networks -- the way things are now, I don't know how it did that.
    Anyway, after last night's updates. Only the Mac Mini(on the G) can see the printer (which I assume has no "N" capabilities, as it was bought a while back), just B & G(?), but the other 3 "N" computers could not (well they sorta see it, from prior to the update), but nothing happens upon print request. I now have the printer plugged directly into the MacPro, and the other 2 can now see it, (Bonjour) and print fine.
    My question is the point of having this wireless printer was my computer did not have to be on for my wife and kids to print from theirs, now it does that it's hard wired.
    What am I missing? Is there away to get this back to totally wireless? I do not want to hard wire the printer to the Airport Extreme as it's far away from the access point.
    Thanks!!!

    Duane, sorry about the new thread — but it occurred to me that it was a distinct question and that proper etiquette in the forum, as sometimes prompted by the experts, then expects a new thread. So I have endeavored to do things according to protocol (especially so that you folks can get the credit you deserve). You have helped me with my network setup, and I appreciate that. It works exceptionally well — and I can easily live without remote printer access. Question answered.

  • After software/firmware UD, battery life decreased significantly+overheating problems

    Specs of my laptop:
    13 inch late 2011
    2.4 GHz Intel Core i5
    4gb 1333 MHz DDR3
    Mac OSX Lion 10.7.5 (11G63)
    Hi, a month or two ago I did a software/firmware update (the thing that automatically pops up once in a while and asks if you want to update). Before the update, I was getting 7-8 hours running safari on a bright level (more than half) which was awesome!
    Anyways, after I did the update, my battery life decreased significantly. If my brightness was at half, I got around 2.5 hours MAX. If I ran word and safari it wouldn't even last two hours.
    Along with the horrible decrease in battery life, my laptop now gets really hot, really quickly, even if I'm only running safari on a low brightness. Sometimes the fan vibrates becuase it's working so hard...it's NEVER done that before.
    I took it into the Apple store 'genius' bar, since I still have the warranty and the person that helped me offered no resolution. He told me that my battery still has life and didn't know why my laptop did this, laughed...and then dismissed me (rude). haha
    system report of the battery:
    Firmware Version:          201
      Hardware Revision:          000a
      Cell Revision:          158
      Charge Information:
      Charge Remaining (mAh):          5281
      Fully Charged:          Yes
      Charging:          No
      Full Charge Capacity (mAh):          5333
      Health Information:
      Cycle Count:          392
      Condition:          Normal
      Battery Installed:          Yes
      Amperage (mA):          0
      Voltage (mV):          12457
    I'm not sure what any of this means, but the 'genius' told me my battery still had a lot of life.
    I just want the battery life back.
    Does anyone know what's going on and how I can fix it?
    Thank you

    Hi, thanks for your advice. I just tried resetting and it worked momentarily (battery life improved, fan stopped making so much noise) UNTIL I put my computer to sleep and opened it again... when i first reset, battery life said 5:48. The fan was fine until I put it to sleep (closed the lid and opened five minutes later). Now it's heating up again and the fan is going crazy (making that buzzing noise), battery life is at 2:40 on same display brightness (half). I only have safari open....
    Is there anything else I can try to do? Not sure why this happens after I put it to sleep. I don't want to have to reset my computer every single time I open it.
    thanks
    EDIT: after posting this, not even five minutes later my battery time dropped to 2:07 and is funneling down as I type.

  • Firmware update for 6131 does not work

    I am trying to upgrade the firmware on a 6131. Following the instructions on the site leads me to navigate the following path: Menu > Settings > Phone > Phone updates > Download phone software.
    Bzzzzzz. No. 'Download phone software' is not an option. Only 'Current software details' and 'Install software update'. The latter option is dim, and selecting it returns a message: 'No software to install', obviously, because it has not downloaded it.
    So I try to push the software from Nokia's web site: http://www.nokia.co.uk/nokia/0,,77073,00.html > Get Advanced Settings > Accept Terms > Start > model 6131 > Next > Nokia software (firmware) update over-the-air > Enter security code and my phone number > Order Settings
    The page claims it has sent me a text message, including the new software, but it never arrives. I tried with with other 'settings' from the same page several times, and the text messages did arrive just fine for those.
    Please help. Thank you,
    --Jimbo -
    P.S. In case you are wondering, the reason I am trying to update the firmware is that the status of the voicemail waiting indicator is never updated. I have seen at least a dozen posts about that issue, but never one with an answer attached. So this is my next step.
    EDIT:removed email addressMessage Edited by jams on 16-Oct-2006
    02:34 PM

    Do you mean you're having a problem trying to download the update, install the update, after the update is installed trying to re-activate the phone? I assume you're getting this message on your PC, not the phone...? Or are you having problems with Internet connectivity on the phone itself? WiFi or 3G?
    If it's problems on the PC, try disabling all antivirus/firewall software and see if that takes care of it.

  • Firmware update ....how ?

    Hi
    sorry to ask such a daft question but have searched the forum and can't find an answer - do any necessary software/firmware updates for my time capsule get handled by the MAc OS X s/w update functionality or do I have to do something else to make sure it is up to date
    thanks in advance

    use Airport Utility, there in its preferences are choices for the firmware check.

Maybe you are looking for

  • How to activate the transparent table along with append structure

    Hi, I add the new fields in existing append structure on tale VBAP. Initially i provide them the data type as Char with length 20. Similarly i added the fields in user exit on scree 8459 to add fields on screen. Until this eveything was working fine.

  • Vi for an optical cable encoder?

    Hi im am fairly new to DAQ on labview and i have an optical encoder which pulses every 0.5 degree (so 720 pulses in one rev), it is attached to a scb68 connector block which is attached to a PCI 6111S card via a cable. Is there a specfic example that

  • Text box margins auto-aligning

    When I create a new text box in a form the margin of the label is being forced to align with the label above.  Some of my labels are longer and some shorter, so I would like to be able to change these independently of one another.  When I put multipl

  • Is it possible to stop iTunes from embedding artwork in every track?

    First some info on how iTunes Cover Artwork functions: When you have a song or album iTunes gives you the option to "Get Album Artwork" and that artwork is saved to iTunes/Album Artwork folder. If there is no artwork on the iTunes store or if you don

  • Changing file name of .swf breaks everything.

    I have changed the "src=filname.swf" in the <embed> tag as well as the "name=filename" part of the <embed> tag however to no avail. The video still no longer plays after I rename the file. It was built in ActionScript3 I think. Does anyone know what