Software Image Management in Prime LMS 4.2.3

In Software Repository Management I have added all the running images from our estate. The Status of each image is showing as "Not Available" even though I get the message "Image Status retrieved from Cisco.com successfully." when selecting Update Status. Should I see something more meaningful here?
Also when I run Patch Distribution I get "Failure" across the board - can anyone suggest a likely reason for this?

Hi Dave,
If your Goal is to upgarde the IOS of the devices via LMS then MANUALLY download the IOS Image from cisco.com
and use the FILE SYSTEM option to add the Image in the Software Repository
Then try to upgrade the IOS and see how it works.
Thanks
Afroz

Similar Messages

Prime Infrastructure 1.2 - Software Image Management

Good Day,
I have some issues with CPI 1.2. I've tried to Import Images from Cisco.com through Software Image Management
for test purposes by using my credentials. But it has finished success just a twice. Other attempt hadn't any result.
Then I try to choose Image for my test 3750E switch, sometimes I have error message like bellow:
After I choose another image and return to first that I need, and press <Submit>, I have a message that "Image collection job CCO Image Collection Job is Scheduled Successfully":
I wait some time and refresh, but I don't see any new Images. The same problem exist then I try Import Images from connected Devise. I use Shedule Start Time - Now.
Also, I can't view any information about Image in Device Work Center:
Any ideas, guys?

I'm having the same issue. I'm thinking there are still a lot of bugs in PI that Cisco needs to work out. LMS is still the better option for now in managing your switching environment. I know that Cisco hopes to role all device management under the umbrella of PI, but they still have some bugs to workout IMO.

LMS Software Image Management - Telnet failure

Hi all,
I had a problem with Software Image Management for the upgrade of a switch.
It seems that at the end of the upgrade, CiscoWorks was unable to save the configuration with telnet.
Yet, telnet seems to be ok because CiscoWorks manages to connect to the switch at the beginning of the upgrade.
Updating config file during software upgrade processDevice running-config is modified but failed to save the running-config to startup-config.Cause: Could not detect SSH protocols running on the device
TELNET: Failed to establish TELNET connection to 10.1.3.4 -Cause: Authentication failed on device 3 times.
I sent attached the logs of the upgrade.
Thank you in advance.

Hello,
The job fails last night after timeout.
I have reschedule job this morning for 2 switchs :
2960 with telnet and ssh enabled
2960 with telnet enabled only
The device credentials verification job seems to be coherent :
Device Name
Read
Community
Read Write
Community
Telnet
Enable
by Telnet
SSH
Enable
by SSH
1.
switch04-d
Ok
Ok
Ok(Primary Successful)
Ok(Primary Successful)
Failed to connect.
Did Not Try
1.
switch03-d
Ok
Ok
Ok(Primary Successful)
Ok(Primary Successful)
Ok(Primary Successful)
Ok(Primary Successful)
But the job fails again cause telnet authentication failed on device 3 times.
I do not understand why LMS does not use ssh if possible at the finish of the job? Why telnet authentication fails ?
Thanks in advance.

IOS Software Image Management

Hi,
I have encouter this problems when I was doing image retreival for certain device.
Attached are the problems faced
Anyone know the cause?

Hi Dave,
If your Goal is to upgarde the IOS of the devices via LMS then MANUALLY download the IOS Image from cisco.com
and use the FILE SYSTEM option to add the Image in the Software Repository
Then try to upgrade the IOS and see how it works.
Thanks
Afroz

Image Management- Cisco Prime

Hi All,
I am trying to do image upgrade through cisco site & when i try loging in it shows wrong credentials thogh i use the correct one. Where exactly i should enter login cred for cisco.com in prime.

Step 1 Log in to the Prime Infrastructure server and choose Administration > Software Update .
Step 2 Click Check for Updates.
Step 3 Enter your cisco.com credentials and select the software updates you want to install.
You might be prompted to restart the Prime Infrastructure server to complete the update.
Note See the Device Packs Installation section of the Readme for Device Packs 1.0 for Cisco Prime Infrastructure 2.0 for installing device packs from cisco.com or local storage.
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-0/user/guide/prime_infra_ug/gettingstarted.html#pgfId-1054944

Cisco Prime 1.2 and image management

Does Cisco Prime 1.2 have the ability to work with image management? I was told yes but I do not see the options and I have verified I have the correct license...

Hi,
Go to Operate > Device work Center > software Image Management
check the below link:
http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/1.2/user/guide/maint_images.html
Thanks-
Afroz
[Do rate the useful post]

Upgrade Cisco Prime LMS 4.0 to Cisco Prime Infrastructure 2.1

My company has asked me to migrate Prime LMS 4.0 to Prime Infrastructure 2.0 for a client and can not find the guide, the questions are? the migration is possible without an intermediate step? and There is a guide to update LMS 4.0 to PI 2.0 ??
Thanks in advance.

Prime LMS 4.2.2 added support for the PI template directly:
Export Data for Prime Infrastructure
Cisco Prime LAN Management Solution supports data migration to Prime Infrastructure 1.2. This feature enables user to export the Device Credentials Repository (DCR) data from LMS 4.2.x versions to Prime Infrastructure 1.2. The data backup status and backup location are displayed at the bottom of the Export Data for Prime Infrastructure page. The data being exported from LMS and the data imported back to PI are listed as follows.
Data exported from LMS
•Device Credentials Repository (DCR)
•Software Image Management
•Config Archive
•Change Audit
•Syslog
Data Imported to PI
Device Credentials Repository

ASR Software Image Doubt

Hellp Experts,
I was quoting an ASR1004 and I have below options for IOS XR software under Card >> ASR1000-RP1
SASR1R1-AESK9-310S
SASR1R1-AESK9-34S
SASR1R1-AESK9-37S
SASR1R1-AESK9-38S
SASR1R1-AESK9-39S
as I understand, I need to choose one of the above depending on IOS-XR version
Also I see option below option under Managed Services Software
SASR1R1-AESK9-MS
Now I can't understand the difference between the software with "-MS" at the end and the software without it
Those two options are mutually exclusive
We are a managed service provider and this router is for our end customer
Could you tell me which one should I go?
Also find attached file

The first one is warning considering both the images sport feature set of universalk9.
Second one is a genuine error as if the image needs minimum of 64MB of flash, that is due to .tar images are uncompressed and hence need more space.
when you do manually, rather it is supported or not, it may do it irrespective of consequenses.
But in case you want to do it, there is a workaround to modify the image (c3750e-universalk9-tar.150-2.SE2) and manually change minimum space from 64MB to less.
You can go to software image repository from :
Configuration > Tools > Software Image Management > Software Repository
Click on the image and manually change minimum flash and click update. Try to upgrade again.
-Thanks

Prime LMS 4.2 installation with solaris 10 volume manager

Hello
Is it possible to use Solaris Volume Manager for disk mirroring in prime LMS 4.2 installation over sparc arquitecture?
This is intended for having hard disk redundancy support.
Is there any documented reference?
O.S. Solaris 10 08/11
Cisco prime LMS 4.2
Regards

They were not tested together, and I recommend they not be installed on the same zone instance (due to potential conflicts). Now, if you're certain you have a server that can accommodate both suites (in terms of resources), create separate zones for each suite. This will eliminate the conflict possibility while still giving you one overall physical machine to manage.

Cisco Prime Infrastructure - I can't see the hardware virtual image when I selected a device managed by Prime Infrastructure. See attached picture

My Cisco Prime Infrastructure ver. 1.2.1.12
Cisco Prime Infrastructure - I can't see the hardware virtual image when I selected a device managed by Prime Infrastructure. See attached picture.
Please let me know how to access or enable the feature.
Thanks,
Tek

This is by no means a full solution, but deleting and re-adding only takes a few minutes if you use the "Export Device" and "Bulk Import" features from the Device Work Center. You can export the desired devices to a CSV file, delete them, then import from the CSV.
Of course, you might lose historical data when deleting the devices, but I'm guessing that's not as relevant since the devices themselves have been replaced by different hardware.

Software images Cisco Prime Infrastructure

Hi,
I have Cisco Prime infrastructure 2.0 and all it works ok except when i try to get software image from device. I don´t see any device, so i can´t select any device and I get "RSL error".
When i try to access "Operate" > "Configuration Archives", i get the same error.
The machine from where I navigate has last "flash player" version and it has all requeriments.
Which can be the problem?
Thanks.

Hi!
I have experience the same problem under different tools in PI. I did notice it first under “Deploy>Monitoring deployment>Interface Health template>deploy and I get the 2032 error.
I have learn that this occurs when you use a client with no internet connection and you try to start above deployment tools.
What happens is that when you try to open such page in PI web interface, the flash player starts and try to get some files on the PI but the URL it get from the PI application points to a library that do not contains the file (Bug in PI?). The files the flash player looks for is called something like framework_4.5.1.21328.swz and spark_4.5.1.21328.swz and so on. The url from PI looks like https://PI_Server/webacs/applications/SAMDeployTemplate/js/framework_4.5.1.21328.swz but the file is missing.
The flash player have a backup way to get the xxxxxx.swz files it needs. If it can’t find the files in the application, it try to get it from Adobe http://fpdownload.adobe.com . But in my case my client can’t access internet so I get the error 2032.
I have another installation at another site that allows internet access everything works fine. The flash player can load the files it needs and store them locally on the client PC. Then I can take that PC back to the another site with no internet access where I did get the 2032 error and now It works fine because the flash player have the files it needs to handle the PI application.
I have a case open and it has not been solved yet.
Mattias.S

Cisco Prime LMS 4.1, "License Server/Daemon Manager is down."

Hello,
We having problem with Cisco Prime LMS running version 4.1.
When open Home page shows the next message: "License Server/Daemon Manager is down. Please check license.log for more information." (see attached)
The daemon server is stopped already and i can't restart it, see below:
C:\>net start crmdmgtd
The Cisco Prime Daemon Manager service is starting.
The Cisco Prime Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
Thanks

It looks like you're seeing CSCte49301. Follow the release note steps to solve this:
Symptom:
The EssentialsDM daemon hangs in a Waiting to initialize state (as seen in the output of the pdshow command). Additionally, one might see "Error connecting to JRM" in Resource Manager Essentials applications.
Conditions:
This occurs on Windows servers after the patch for KB968930 is installed, and only if the Windows Remote Management service was started prior to starting CiscoWorks Daemon Manager.
Workaround:
Shutdown CiscoWorks Daemon Manager with the following command from the server's command prompt:
net stop crmdmgtd
Delete the following two files:
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry.backup
Restart CiscoWorks Daemon Manager with the following command:
net start crmdmgtd
If that does not work, then the Windows Remote Management service must be stopped, and disabled. Then, CiscoWorks Daemon Manager must be restarted.

Cisco Prime LMS 4.1 Failed Software Distribution

I have attempted to upgrade software on 3750 series switches with no success. I have downloaded the required software images from cisco.com and I have imported them into the software repository on the server. But I get NoReslut for Image Options and Storage Options. I have loaded these images manually via ssh with no issues and I was starting to prepare a mass distribution through LMS. Any assistance in this matter would be greatly appreciated.
The following is the error from LMS:
SWIM1032: Images obtained for Recommendation do not meet the hardware and software requirements of the selected device.
Either the Candidate Images were filtered based on the selected Admin Preferences or they did not meet the Flash/RAM/BootROM needed to run on the device.
Check the Admin Preference or add more images to software repository and retry the operation.
Also, for some reason when I click view details on the Dirtribute by Devices- View Recommendations screen, it does not show flash infromation even though full details have been collected on the device.
File_Name : c3750-ipbasek9-mz.122-55.SE4.bin
File_Size : Unknown
Family : C3750
Version : 12.2(55)SE4
BOOTROM : Bootstrap program is C3750 boot loader
RAM : 147849216
Feature : IP|LAYER_3|SSH|3DES|MIN_DRAM_MEG=128
Media : RAM
Image_Type : SYSTEM_SW
Software_Name : C3750-IPBASEK9-M
SOURCE : flash:
UPGRADETYPE : ACTIVE
Flash Information
No Information

Hello Afroj
I have a discussion with a similar issue but installing .rar did not fixed it :
https://supportforums.cisco.com/message/4037471#4037471
Do you know of any bugs that could be reason for this?
Best
Isaac

Software Images page in Cisco Prime Infrastructure 2.2 broken after installing patches

Earlier today we installed PI 2.2.1 POODLE Fix ( 1.0.0 ) and PI 2.2.1 Maintenance Release ( 1.0.0 ) on CPI 2.2. After reloading we get status 404 when navigating to Inventory > Device Management > Software Images.
Also found this error in Developer tools in Chrome:
Error: Unable to load applications/swim/jsp/ImageRepositoryTable.jsp?id=/ status:404
Does anyone know how to fix this?

Hello,
We are aware of this issue and have bug
CSCut07018 PI 2.2.1 with Device Pack 1 Error on Inventory- > Software Images
filed for the issue. Please keep up with that bug for resolution.
No workaround at this point.

Ask the Expert: One Management with Prime Infrastructure 1.2

With Tejas Shah
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions from Cisco expert Tejas Shah on One Management with Prime Infrastructure 1.2 Combining the wireless functionality of Cisco Prime Network Control System (NCS) with the wired functionality of Cisco Prime LAN Management Solution (LMS), Cisco Prime Infrastructure simplifies and automates many of the day-to-day tasks associated with maintaining and managing the end-to-end network infrastructure from a single pane of glass. The new converged solution delivers all of the existing wireless capabilities for RF management, user access visibility, reporting, and troubleshooting along with wired lifecycle functions such as discovery, inventory, configuration and image management, automated deployment, compliance reporting, integrated best practices, and reporting.
Tejas Shah is a senior technical marketing engineer for Cisco Prime Infrastructure and Collaboration products. He has deployed Cisco Prime Collaboration Manager at various customer sites to help customers monitor and troubleshoot their video infrastructure. In addition, he is part of the Network Operations Center team at Cisco Live events for six years. Shah joined Cisco in 1995 and was in the Technical Assistance Center team supporting various network management system products for more than six years.
Remember to use the rating system to let Tejas know if you have received an adequate response.
Tejas might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Wireless Mobility sub-community discussion forum shortly after the event. This event lasts through Sept 21, 2012. Visit this forum often to view responses to your questions and the questions of other community members.

Raun, please see my responses inline:
Can you go over the licensing method with Prime Infrastructure 1.2 please?
Raun, you can check out the following link for ordering guide at
http://www.cisco.com/en/US/products/ps12239/products_data_sheets_list.html
I currently have NCS and do NOT currently have LMS. I know I can move to Prime Infrastructure through Cisco Product Upgrade Tool. However, what I am confused about is do I still have to buy LMS to have LMS functionality in Prime Infrastructure 1.2?
==> Not at all. The converged product will give you basic management capability for routers and switches that LMS provided in this release. Feature/Functionality will keep on growing with upcoming releases.
If not, do the licenses I transfer into Prime Infrastructure 1.2 from NCS also work for devices to work under LMS?
==> Licensing is different than NCS or LMS. You don't have to transfer the license. Each install of Prime Infrastructure will have a unique UID string on which the licenses are based. A new license will be applied to the product.
Mean, can my currently 350 licenses be used for AP's as in NCS and routers in the LMS portion of Prime Infrastructure 1.2?
==> I would recommend getting a total count of your wired and wireless devices and match the right SKU based on that.
Hope this helps.. Let me know if you have any further questions,
Tejas

Software Image Management in Prime LMS 4.2.3

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