Software install from software center is failing

Hi, We have a application install that is failing when trying to install from software center. Its a straightforward .msi install.
Which log file would we look at to see why the application install is failing?
Thanks
Thanks Lance

Hi,
Please see AppEnforce.log and AppDiscovery.log if the installation already started.
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When installing software purchased from TechSoup Canada, Installation Failed

While attempting to install CS6 that was purchased from TechSoupCanada, the Installation Failed with a message that it is not Adobe Genuine Software. I was sent a key from TechSoupCanada and followed the download instructions provided, using the key I was given for installation. Why is it telling me that the software is not genuine when I have paid for it through TechSoupCanada?

I am sorry RickySue but the Adobe Genuine Software indicates that your downloads are becoming corrupted. Considering the multiple methods you have attempted the stability of your Internet connection is the likely cause at this point.
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Install from software failed AND install from DVD failed....

I downloaded Mountain Lion from the App Store and burned a bootable disc, or so I thought, before installing. Upon installing (from the hard drive version), the hard disk failed and ML wouldn't install, nor would the drive even mount any more. (Luckily, I ran time machine so my dada isn't lost.) So today I bought a new HD and spent 4 hours zeroing it.
I put in the bootable DVD and, after 10 minutes, it finally tried to install. Then it said "There was an error installing the system. Please try reinstalling the operating system." (Dear Apple, that is not the mot helpful error message.)
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How can I get credit in Mac App Store for software installed from CD?

So I have purchased iLife '11 and iWork '09 disks. I have had them installed on my MacBook Pro since 2010. The Mac App Store has happily been updating the all the apps for as long as I can remember. However, the MAS doesn't recognize the iLife and iWork apps as INSTALLED. I tried a "fix" to drop a MAS receipt into the individual app's Packages, and it did change the MAS to show them as INSTALLED. However, to test whether the MAS really saw them as something I had purchased and could then reinstall, I deleted the Numbers app.
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The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You cannot get the MAS to recognize the iLife or iWork apps installed from disc and update them. These are two different versions of the apps. Falsifying the disc versions with copies of MAS receipts from other apps will not accomplish this, as it cannot be done. The apps from disc are updated through Software Update until they are at the end of their road. At that point you would need to purchase paid upgrades through the MAS.

Ilife not installing from Software install DVD

Hi,
I have a G5 that came preinstalled with 10.3 and the iLife programs (iphoto, iDVD, etc). Over time, I upgraded to 10.3.9. Recently my computer was having problems, so I did an erase and install from the original Software install and restore DVD to 10.3 (my computer came with one dvd). Now my computer has iphoto 2.0 and no iDVD. I can't open iphoto because i had been using a more recent version. I'm pretty sure my computer came with the iLife 04 apps, why won't it install them from the original software DVD?
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Thanks, that was helpful. I was able to see that my Installation install and restore DVD only has iPhoto 2, and no iDVD.
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"Waiting for maintenance window" for pre-approved application installed from software catalog

My understanding is that if a user installs an application from the software catalog that does not require admin approval, it should install right away. A user selected an application yesterday which had a prerequisite that needed to be installed (.NET),
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Anyone have any ideas? Also just for my own knowledge, what would cause the Software Install and System Restart checkboxes to be grayed out so they can't be checked?
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-Keith Elkin

Available deployments are not affected by maintenance windows or business hours. Examine AppEnforce.log and maintenancecoordinator.log. The Monitoring node might also be useful.
Torsten Meringer | http://www.mssccmfaq.de

OS X Mavericks does not install from app store, keeps failing

Got ready to download the OS x Mavericks today from the app store.
Clicked on install, entered my Apple ID, Starting downloading and boom, just hangs half way through, wont restart the download, have to keep logging off and back in to allow the app store to let me download it again. No other updates in the queue waiting to update, all i just wanna do is install Mavericks thats it. Please tell me how i can manually download this and make sure it completes and then install it offline if possible?
Thanking you in advance

There is nowhere other than the App Store to download it from. You may find other sites offering it online, but if you do, those sites are distributing it illegally and you should not trust those copies.
As to the problem, it's possible that this is an issue with your network. Try downloading on another network. Also, disable any anti-virus software, or any other kind of internet filtering/blocking software.

Is it advisable to install antivirus software (such as kaspersky) into a mac pro book?

Is it advisable to install antivirus software - such as Kaspersky - into a pro book?

Mac users often ask whether they should install "anti-virus" software. The answer usually given on ASC is "no." The answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has taken far too long to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. Those lapses don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

Can not install from Creative Cloud

We have Creative Cloud for Teams. I am trying to get some software installed from the cloud for one of the users. Every time I click Install on an application (have tried Adobe Acrobat, Adobe InDesign, Adobe Photoshop), it sits for a little while and then says Installation Failed. When I click on the details, the error is "The download appears corrupt. Please try again after a few minutes (-60). I have been trying to install for several hours and keep getting the same error. I also tried to download the Trial version, still get the same error. I need to get this installed as soon as possible for this user. Any suggestions? The OS is Windows 8.1 64-bit.

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

I have iWork 09 with a family license. I am unable to install the software on my new Macbook Pro (the message is simply "Installation failed"). I wonder if I need to remove an old computer from the family license, and if so, how?

I have iWork 09 with a family license. I am unable to install the software on my new Macbook Pro (the message is simply "Installation failed"). I wonder if I need to remove an old computer from the family license, and if so, how?

Yes, gladly. I am trying to install on a 13" MacBook Pro with OS X 10.8.3. I insert the disk into the SuperDrive. The I work '09 window pops up with two icons: one Tim install and one that says "Read before you install iWork." I double-click on the "Install iWork '09" icon, and a window appears that says, "This package will run a program to determine if the software can be installed." I click "continue" and see "Welcome to the iWork '09 installer." I click on "Continue." The "read me" bullet on the left lights up, and I see "Read before you install. . . ." I click "Continue," then see the software license agreement. When I click on "Continue" again, I am asked to agree, and I do. The window then says, "Standard Install on 'Mackintosh HD" and indicates how much space the program will take.
I click "Install," enter my password, and the installation begins. It goes through a validating phase and begins "writing files." It indicates that installation will take about 30 minutes (although that number fluctuates). After about four minutes it goes to "cleaning up." Then after just a few seconds, the "Summary" bullet on the left lights up and this message appears: "There were errors with the installation. You may want to try installing again." There is a large yellow triangle with an exclamation point in it, and a bold "The installation failed." Below that appears "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."
At that point, a "Close" button is pulsating blue at the bottom of the window.
Sorry for the tedious detail. Anything revealing there?
Thanks!

How to hide installed application from Software Center 2012

Hello,
I would like to ask you whether it is possible in Software Center 2012 to remove the record of program that was installed successfully from application catalog.
Currently it stays visible in SC as "Available" constantly informing users with popup that there is new software available for installation. This may be disturbing behavior for users.
Technical specialist in our company would be very glad to know some workaround. Is there some xml file or registry on user computer that could be used to remove such record from Software Center 2012?
Thank you very much for any advice!

Hi,
There is a related setting in Client Setting - Show notifications for new deployments.
Best Regards,
Joyce
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

24" iMac won't install any 'large' Apple software updates from the internet

I am having a serious issue with my iMac and neither the people on the phone at Apple Care or the 'Geniuses' at the Genius Bar have been able to assist. So, maybe someone here can:
First - here is the background information about what happened and what I've done:
A few weeks ago when the new iTunes 10 came out I went to upgrade. The upgrade failed it said. So, I thought perhaps Apple was having issues with the new software or something. So, I thought - Ok, I'll give it a day or two.
I come back and try again from Apple.com - no luck. Hmmmm - well, I just happened to see my 'software update' icon pop up and there was iTunes. I thought "Great! Now I'm sure it'll install!" No luck.
So, I think - well, perhaps I've done something to corrupt my profile. So, I create a new profile and try again. No dice.
So now I'm really confused and figure - ok, let me try a partition and I'll try again. Still nothing.
Finally I figure - ok, something is wrong here. So, since nothing is working I backup my music and important files and wipe out the hard drive and start over. No luck. And, in fact - since I had gone back to 10.5.4 or whatever - software updates needed to install to get me back to 10.5.5. Those wouldn't install through software updates OR when downloaded from Apple.com - Smaller downloads like, flash, java, firefox, etc - all download and install without issue.
I decided to engage "Apple Care" and they call me at the time I specified and we begin to do some tests on the hardware and everything came back ok. We tried from Apple.com and software updates again - still won't install the software. Keeps coming back with "Software installation failed" something about the package installer was corrupted during downloading.
The guy at Apple care thinks perhaps its my network corrupting something. This begins to make a little sense and I think, maybe he's right. My wireless router isn't that great so, maybe I'll just go replace it. However, while I'm checking out I begin to think that maybe its NOT my wireless router - because I do have 2 other computers in my house who haven't had issues downloading anything. So, this is unlikely. But, I didn't like the wireless router anyway - so I went ahead with the purchase.
I get it home - set it up and try again. STILL not working. So, I make an Appointment at the "Genius Bar". I take it in - show them the screen shots of the errors and we get started. They try to do the install of either iTunes or the combo update on THEIR network - still won't work. The genius thinks I have a bad HD and takes the computer for 2 days to look at it.
I finally get to go pick it up - excited that I'll have my iMac (which I use for work) back and functioning again. I go pick it up and they decided that it wasn't my hard drive - but likely my RAM. They couldn't prove it was the RAM but figured since I bought the RAM after I bought the iMac that this must be the issue (even though it was up to exact Apple standards and was from Crucial). So, I think - well, while I have a blank slate I'll go ahead and install Snow Leopard. So, I pick up Snow Leopard and get new RAM too and go home to install.
I get the computer home, put the new RAM in, install snow leopard and get ready to work! After snow leopard install is done - it has some new updates it needs to install. And the update FAILS to install again. Oh, and they never replaced the HD.
So, I call Apple Care again - they have no clue. They suggest making an Apple Genius Bar appointment. So, I take it in again. They run diagnostics on it from their 'Triage' external hard drive and everything checks out. He says its probably the hard drive (same conclusion they came to the first time) and said that they would replace it.
I get the computer back - take it home. Everything is up to date. All the software updates were back in place including iTunes 10. However, I still want to test and see if I can download iTunes and/or do updates. So, I uninstall iTunes and download it again. Same problem. STILL won't install any large software downloads. But, again - Smaller downloads like, flash, java, firefox, etc - all download and install without issue. Just no core Apple updates or things like iTunes will download and install on my iMac.
I then took it to a friends house - set it up on his network - same issue.
So to sum up:
I have re-imaged the hard drive several times
I have replaced the ram
I have replaced my networking hardware (even though other machines on the network have no issues)
I have taken it in twice to the Genius Bar and they still haven't fixed it
The Problem followed the machine and exhibited the same issues in store as it did in my home (so we know the problems stays with the machine)
I have tried it on yet a 3rd network and the issue still exists
The people at the Genius Bar told me that If I still have issues then its with my network - even though its been proven it wasn't.
Its only larger downloads like Combo Updates and iTunes that won't install.
Any ideas? Sorry for the long post but its been quite an ordeal.

Yes, I have tried the updates directly from the Apple website and a different issue occurs. When I do that I get various different errors - the most common saying 'Codec overrun'. This has happened both before and after complete software OS reinstalls (Completely wiping the HD clean).
I did a video of my issue on my iPhone. I had to cut it and compress it to get it off my phone without syncing (because I can't sync it since I can't get iTunes installed now). So, its about a minute long if anyone wants to see it:
http://www.youtube.com/watch?v=8leWwEoIeXI
And yes, we tried to repair permissions a couple times but didn't seem to have any effect on whether it would install these updates. Again, it's NOT all software downloads/installs. It seems to be limited to LARGER pieces of software. Example: Firefox, Flash, Java and Silverlight have all downloaded and installed without error on my iMac. Apple combo updates and iTunes won't install at all.

Iphone 5- Won't show up in itunes. Error message " Device drivr software was not successfully installed. Please consult with your device manufacturer for assistance getting this device installed. Digital Still Camera- Failed" HELP!

Error message " Device driver software was not successfully installed. Please consult with your device manufacturer for assistance getting this device installed. Digital Still Camera- Failed" HELP!

Hi, I was able to reformat my iPod and that worked. I read it on one of the threads and I am copy pasting the method below:
I opened the "My Computer" window and right-clicked on my ipod, and then selected "Format". I select "Yes" to format since I don't have anything on the nano to delete anymore.
I then Eject my nano from the computer and did a restart while the nano is disconnected from the computer.
Once Windows finish loading I reconnect the USB to the nano(back of computer) which automatically pulls up iTune. It asked me to name the new ipod detected and created a playlist for that specific ipod name.
Pasted from <http://discussions.apple.com/thread.jspa?threadID=1050784&tstart=15>
Thanks!

IE11 SCCM 2012 Deployment - says installed in software center but after re-boot IE8 Remains

Hello,
I have an issue deploying IE11 to the estate, on the pc's the package says installed in software centre but when the users re-boot it's still IE8 on the machine.
The monitoring tool in SCCM 2012 console lists the install as successful.
I have the appenforce log from one of the machiens with the issue:
Starting Install enforcement for App DT "Internet Explorer 11 - Windows Installer (*.msi file)" ApplicationDeliveryType - ScopeId_F26B70A7-1D38-41D7-AF12-4D44AF3EDFED/DeploymentType_ee666887-31c1-4b60-837d-b7ce84e496c3, Revision - 1, ContentPath
- C:\Windows\ccmcache\19, Execution Context - System AppEnforce 28/01/2015 12:30:53 6512 (0x1970)
    A user is logged on to the system. AppEnforce 28/01/2015 12:30:53 6512 (0x1970)
    Performing detection of app deployment type Internet Explorer 11 - Windows Installer (*.msi file)(ScopeId_F26B70A7-1D38-41D7-AF12-4D44AF3EDFED/DeploymentType_ee666887-31c1-4b60-837d-b7ce84e496c3, revision 1) for system. AppEnforce 28/01/2015
12:30:53 6512 (0x1970)
+++ MSI application not discovered [MSI Product Code: {86DC0963-2A1C-42AB-B664-17C12DBF6C6D}, MSI Product version: ] AppEnforce 28/01/2015 12:30:53 6512 (0x1970)
    App enforcement environment:
Context: Machine
Command line: msiexec /i "IE11-Setup-Full.msi" /q
Allow user interaction: No
UI mode: 0
User token: null
Session Id: 4294967295
Content path: C:\Windows\ccmcache\19
Working directory: AppEnforce 28/01/2015 12:30:53 6512 (0x1970)
    Prepared working directory: C:\Windows\ccmcache\19 AppEnforce 28/01/2015 12:30:53 6512 (0x1970)
Found executable file msiexec with complete path C:\Windows\system32\msiexec.exe AppEnforce 28/01/2015 12:30:53 6512 (0x1970)
    Prepared command line: "C:\Windows\system32\msiexec.exe" /i "IE11-Setup-Full.msi" /q /qn AppEnforce 28/01/2015 12:30:53 6512 (0x1970)
Valid MSI Package path = C:\Windows\ccmcache\19\IE11-Setup-Full.msi AppEnforce 28/01/2015 12:30:53 6512 (0x1970)
    Advertising MSI package [C:\Windows\ccmcache\19\IE11-Setup-Full.msi] to the system. AppEnforce 28/01/2015 12:30:53 6512 (0x1970)
    Executing Command line: "C:\Windows\system32\msiexec.exe" /i "IE11-Setup-Full.msi" /q /qn with system context AppEnforce 28/01/2015 12:30:55 6512 (0x1970)
    Working directory C:\Windows\ccmcache\19 AppEnforce 28/01/2015 12:30:55 6512 (0x1970)
    Post install behavior is BasedOnExitCode AppEnforce 28/01/2015 12:30:55 6512 (0x1970)
    Waiting for process 7204 to finish. Timeout = 120 minutes. AppEnforce 28/01/2015 12:30:55 6512 (0x1970)
    Process 7204 terminated with exitcode: 0 AppEnforce 28/01/2015 12:31:05 6512 (0x1970)
    Looking for exit code 0 in exit codes table... AppEnforce 28/01/2015 12:31:05 6512 (0x1970)
    Matched exit code 0 to a Success entry in exit codes table. AppEnforce 28/01/2015 12:31:05 6512 (0x1970)
    Performing detection of app deployment type Internet Explorer 11 - Windows Installer (*.msi file)(ScopeId_F26B70A7-1D38-41D7-AF12-4D44AF3EDFED/DeploymentType_ee666887-31c1-4b60-837d-b7ce84e496c3, revision 1) for system. AppEnforce 28/01/2015
12:31:05 6512 (0x1970)
+++ Discovered MSI application [AppDT Id: ScopeId_F26B70A7-1D38-41D7-AF12-4D44AF3EDFED/DeploymentType_ee666887-31c1-4b60-837d-b7ce84e496c3, Revision: 1, MSI Product code: {86DC0963-2A1C-42AB-B664-17C12DBF6C6D}, MSI Product version: ] AppEnforce
28/01/2015 12:31:05 6512 (0x1970)
++++++ App enforcement completed (11 seconds) for App DT "Internet Explorer 11 - Windows Installer (*.msi file)" [ScopeId_F26B70A7-1D38-41D7-AF12-4D44AF3EDFED/DeploymentType_ee666887-31c1-4b60-837d-b7ce84e496c3], Revision:
1, User SID: ] ++++++ AppEnforce 28/01/2015 12:31:05 6512 (0x1970)
This is the CAS log:
Saved Content ID Mapping e9dea25d-d24d-4d5c-a767-52068338e976.1, C:\Windows\ccmcache\12 ContentAccess 28/01/2015 10:12:41 6884 (0x1AE4)
SetCachedContentInUseFlag no change. Value : false ContentAccess 28/01/2015 10:12:57 9832 (0x2668)
Releasing content request {1738FD09-9D1F-4708-9266-A418E9EB049A} ContentAccess 28/01/2015 10:12:57 9832 (0x2668)
All references to Content 1a757176-8b61-4c70-b147-10cdbbfdd0b5.1 in cache have been removed.                   Content will be Tombstoned. ContentAccess 28/01/2015 10:12:57
9832 (0x2668)
Saved Content ID Mapping 1a757176-8b61-4c70-b147-10cdbbfdd0b5.1, C:\Windows\ccmcache\13 ContentAccess 28/01/2015 10:12:57 9832 (0x2668)
SetCachedContentInUseFlag no change. Value : false ContentAccess 28/01/2015 10:13:10 8140 (0x1FCC)
Releasing content request {25035F86-891D-41D3-AD45-F845D8689F88} ContentAccess 28/01/2015 10:13:10 8140 (0x1FCC)
All references to Content cedf67fc-735e-4360-8db4-c8cb5d39663c.1 in cache have been removed.                   Content will be Tombstoned. ContentAccess 28/01/2015 10:13:10
8140 (0x1FCC)
Saved Content ID Mapping cedf67fc-735e-4360-8db4-c8cb5d39663c.1, C:\Windows\ccmcache\14 ContentAccess 28/01/2015 10:13:10 8140 (0x1FCC)
SetCachedContentInUseFlag no change. Value : false ContentAccess 28/01/2015 10:14:12 14352 (0x3810)
Releasing content request {BB6AA813-A4F7-4095-B60D-4441E3D7833D} ContentAccess 28/01/2015 10:14:12 14352 (0x3810)
All references to Content 108336d1-2d2c-4d93-87b3-49d335640f2a.1 in cache have been removed.                   Content will be Tombstoned. ContentAccess 28/01/2015 10:14:12
14352 (0x3810)
Saved Content ID Mapping 108336d1-2d2c-4d93-87b3-49d335640f2a.1, C:\Windows\ccmcache\15 ContentAccess 28/01/2015 10:14:12 14352 (0x3810)
SetCachedContentInUseFlag no change. Value : false ContentAccess 28/01/2015 10:14:30 13956 (0x3684)
Releasing content request {2CA9AC92-0716-49A7-86D4-434B88B4D07B} ContentAccess 28/01/2015 10:14:30 13956 (0x3684)
All references to Content 3fb07321-f1d1-4b71-90f1-233b355b13dd.1 in cache have been removed.                   Content will be Tombstoned. ContentAccess 28/01/2015 10:14:30
13956 (0x3684)
Saved Content ID Mapping 3fb07321-f1d1-4b71-90f1-233b355b13dd.1, C:\Windows\ccmcache\16 ContentAccess 28/01/2015 10:14:30 13956 (0x3684)
SetCachedContentInUseFlag no change. Value : false ContentAccess 28/01/2015 10:15:53 10588 (0x295C)
Releasing content request {47EB54C8-54C9-4FF8-A302-53AF844FA275} ContentAccess 28/01/2015 10:15:53 10588 (0x295C)
All references to Content 9e56a46e-9a6a-42a5-b52b-811231a0ec2e.1 in cache have been removed.                   Content will be Tombstoned. ContentAccess 28/01/2015 10:15:53
10588 (0x295C)
Saved Content ID Mapping 9e56a46e-9a6a-42a5-b52b-811231a0ec2e.1, C:\Windows\ccmcache\17 ContentAccess 28/01/2015 10:15:53 10588 (0x295C)
SetCachedContentInUseFlag no change. Value : false ContentAccess 28/01/2015 10:16:11 12040 (0x2F08)
Releasing content request {F230295F-5136-49C7-B1FF-68697DA4C421} ContentAccess 28/01/2015 10:16:11 12040 (0x2F08)
All references to Content 21ffbbb7-e491-48c1-b515-f5d6dc72f3fd.1 in cache have been removed.                   Content will be Tombstoned. ContentAccess 28/01/2015 10:16:11
12040 (0x2F08)
Saved Content ID Mapping 21ffbbb7-e491-48c1-b515-f5d6dc72f3fd.1, C:\Windows\ccmcache\18 ContentAccess 28/01/2015 10:16:11 12040 (0x2F08)
Requesting content Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1, size(KB) 98073, under context System with priority Medium ContentAccess 28/01/2015 12:30:30 12104 (0x2F48)
User policy requested with no user credentials. ContentAccess 28/01/2015 12:30:30 12104 (0x2F48)
Invalid user. ContentAccess 28/01/2015 12:30:30 12104 (0x2F48)
Submitted CTM job {7174344D-6757-429C-BA3D-A6FBE9A34DA7} to download Content Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 under context System ContentAccess 28/01/2015 12:30:30 12104 (0x2F48)
Successfully created download request {5DA5E21D-BB3C-4534-964C-1862EB39F3C8} for content Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 ContentAccess 28/01/2015 12:30:30 12104 (0x2F48)
Location update from CTM for content Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 and request {5DA5E21D-BB3C-4534-964C-1862EB39F3C8} ContentAccess 28/01/2015 12:30:30 5228 (0x146C)
Download location found 0 - http://USS-LON-SCCMDP1.uss.co.uk/SMS_DP_SMSPKG$/Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 ContentAccess 28/01/2015 12:30:30 5228 (0x146C)
Download location found 1 - http://USS-LON-SCCMMAN.uss.co.uk/SMS_DP_SMSPKG$/Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 ContentAccess 28/01/2015 12:30:30 5228 (0x146C)
Download request only, ignoring location update ContentAccess 28/01/2015 12:30:30 5228 (0x146C)
Download started for content Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 ContentAccess 28/01/2015 12:30:30 12268 (0x2FEC)
Download completed for content Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 under context System ContentAccess 28/01/2015 12:30:52 5228 (0x146C)
Computed hash: F6BEAA17C60572A0751C74DACE26075CC2621CF72F23B09EFEEA4C928A3B0E54 ContentAccess 28/01/2015 12:30:53 5228 (0x146C)
Hash verification succeeded for content Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 downloaded under context System ContentAccess 28/01/2015 12:30:53 5228 (0x146C)
Saved Content ID Mapping Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1, C:\Windows\ccmcache\19 ContentAccess 28/01/2015 12:30:53 5228 (0x146C)
Download succeeded for download request {5DA5E21D-BB3C-4534-964C-1862EB39F3C8} ContentAccess 28/01/2015 12:30:53 5228 (0x146C)
Error: DeleteDirectory:- Failed to delete Directory C:\Windows\ccmcache\19.BCWork with Error 0x00000002. ContentAccess 28/01/2015 12:30:53 5228 (0x146C)
Saved Content ID Mapping Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1, C:\Windows\ccmcache\19 ContentAccess 28/01/2015 12:30:53 12104 (0x2F48)
SetCachedContentInUseFlag no change. Value : false ContentAccess 28/01/2015 12:31:05 10856 (0x2A68)
Releasing content request {5DA5E21D-BB3C-4534-964C-1862EB39F3C8} ContentAccess 28/01/2015 12:31:05 12104 (0x2F48)
All references to Content Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 in cache have been removed.                   Content will be Tombstoned. ContentAccess 28/01/2015
12:31:05 12104 (0x2F48)
Saved Content ID Mapping Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1, C:\Windows\ccmcache\19 ContentAccess 28/01/2015 12:31:05 12104 (0x2F48)

If the command-line you gave ConfigMgr runs successfully, there's not anything else ConfigMgr can do. Thus the logs above don't add any value. Thus, the issue lies with the MSI. Where did you get it from? Have you tried running it with the /l*v command-line
option to add verbose logging and then reviewed this log file? Have you tried manually testing using the System account (done using psexec) to more closely emulate how ConfigMgr invokes the command-line?
Jason | http://blog.configmgrftw.com | @jasonsandys

Software install from software center is failing

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